Glad to see the long time owner has retired happy. Have used Nedza for many years for great auto…read morerepair. Tried to go there today with the new owners for a LOF/rotate as a called in waiter appointment at 8:00AM when they open. Worker drives in and unlocks doors at 7:52AM, I wait until 8:00 to go in. I immediately notice, in my opinion, that the shop is just a shambles. Look, car repair shops aren't going to be a pristine environment. This was an absolute hellhole compared to how Nedza usually was. Piles of OilDri, torn hunks of cardboard packaging everywhere on the floor, and piles on various used parts strewn about. Motorcycle parked so you couldn't get to the waiting area. There are three lift bays for cars, one being a drive up/on. My service would need a non-drive up/on. Those two are in use. So, they aren't ready for my appointment. The poor worker hears us come in, and immediately is calling on his phone, and hands his phone to us on speaker to chat with someone named Luis/something/didn't get a good look at it. I have no problem with anyone being employed anywhere, but this poor man can't communicate with me. "Whatcha need?" (WTF is this question?) "I had an appointment at 8 for a LOF/rotate." "Oh yeah. I am out doing a test drive on a car right now. Be there in a bit. Just give your car keys to him." (He took the car home with him to test drive?) Feeling uneasy, I give my keys to the worker guy. Walk outside and then in the outside door to the waiting room. Decide that with a repair shop floor that looks that bad compared to the years that I have been a customer that I don't want them touching my car, I go back in, ask for my keys back and leave. Nedza was great for many, many years. I sort of feel bad that I won't use the new owners after this.

I have gone to Nedza's for 37 years. They have taken care of:…read more1980 Plymouth Horizon 1984 Chevy Caprice Classic 1987 Cadillac Cimmaron 2000 Olds Bravada 2000 Toyota Sienna currently with 300,000 miles and running great 2013 Ford Escape 2012 Nissan Murano currently with 186,000 miles and running great 2017 Honda Pilot Touring that belonged to my daughter but recently was sold with about 80,000 miles on it. They have ALWAYS been reasonable in their price, always attentive to my needs time wise, and do what they can to keep the vehicles in good shape! They are fair in their prices and I have recommended them to a number of my friends! I will continue to do so!

My car broke down last Friday. My son was with me and he suggested I call All Ways Towing. He had…read moreused them in the past and had great service. They arrived and towed my car to the mechanics. It took a little while but it was a Friday night. I called to get a copy of my bill to get reimbursed from my auto insurance and the woman I spoke to was very kind and sent me the bill within minutes. Great customer service! Highly recommend!

Paul, Maggie, and Ken have helped me several times in the past 12 mos but this last time they went…read moreabove and beyond. On a fridged day I was going to work seeing several accidents along the way. Little did I know someone would lose control while I was sitting at a stop light and crash into my SUV leaving it immobilized. It usually takes hours to just get a tow truck to come and give you a jump start on a fridged day let alone tow you to safety. I was stuck in the middle of a busy intersection. I remembered the great service I got from ALL WAYS TOWING and hoped they could help. They were there in minutes!! Paul hooked up my SUV and pulled it safely to a nearby parking lot. Ken was in a second truck and told me to warm up in the passenger seat while we waited for the police. After I gave my report, Paul took my SUV to their lot and Ken offered to drive me to work just a few blocks away. I can't thank them enough!! Paul, Maggie, and Ken didn't make me feel like just another customer. They made me feel like family.

Bunch of scammers selling defective parts and then would not return money. Waste of time to do any…read moresort of business with these crooks

I am a manager at a transportation company. Anytime one of our trucks break down or get stuck. I…read morecall Mike's towing. They are very dependable, Diane in the office is very friendly and keeps me informed on when one of her tow drivers will be on the way. The tow always gets to our driver in a timely matter and the tow operator is always friendly. I would highly recommend for personal use and commercial vehicles. They are the best around.

Very prompt diagnosis. Detailed explanation of everything that needed or might be needed done…read more Nothing extra done without talking to me. Offered me a free loaner several times, as the repairs were lengthy. John's was highly recommended to me by a friend in the business. I felt my car was in the hands of honest, skilled professionals.

I've known the owner Mark and worked with John's for several years now. They originally helped me…read moreout big time by finding a refurbished motor for my Subaru '18 Outback, and got it installed quickly for 40% of what the dealer wanted. Since then, I've had various minor issues with the vehicle including a tire pressure gauge, which required several visits before the problem was actually diagnosed and addressed. Mark did not charge me for the subsequent issues, which was very much appreciated. I almost feel as though we are co-owners of the vehicle. He clearly is interested in a long term relationship based on trust and value, and that's why I unequivocally endorse him and his shop.

Absolutely fantastic service. Yesterday, my minivan decided to stop working on the highway right…read morebefore getting to Great America. My husband fortunately was able to move it out of the ticket booth line. Needing towing or roadside assistance on a Sunday is a truly impossible feat. This wasn't my first rodeo with not having towing/roadside help available on Sunday. Thankfully, Q Roadside picked up right when I called, told me how many batteries, etc. he had available and got in touch with my husband immediately. Thankfully, our minivan was towed and is now being worked on. To add to the cars just want to break down party, my husband's car was sitting in our garage not starting up. We informed Q Roadside of this. In addition to helping us with our minivan, he jumped my husband's car, monitored it, and even offered to come back if it didn't start again after the jump. Truly exceptional service on a Sunday (when our suburban fleet of vehicles like to break down)! I will call on Q Roadside again in a heartbeat if we're ever stuck in this situation again. He was fast, knowledgeable, and super helpful.

This company was on time and ready to dolve the issue. What a great guy, knew exactly what to do to…read moreget me rolling. A great value. Nothing is worse than a road side breakdown. A big thank you.

I am the unluckiest person when it comes to flat tires, dead batteries and one in a million…read morecomprehensive insurance claims. Whitey's Towing has been the responding roadside assistance for most of my issues and has been professional, capable and friendly each time-much appreciated when having a "bad day". Thank You!

I needed a lock out service on a Sunday morning. I called and was told it would be about and hour…read moreand is about exactly that. With in 5 minutes if arrival Thomas had the truck open. Thank you very much

If I could give them a 0 star rating I would. To start, Joe (the guy who answers the phone when you…read morecall to retrieve your vehicle) was threatening me with the FBI bc my legal firearm was in my vehicle when they towed my car. He lied about there being a police hold on my car, which never existed and Waukegan Police Department not only confirmed that but also apologized to me because of the inconvenience. Joe continued to hold my car without reason even after I communicated to him that my daughter's nebulizer machine as well as her albuterol was in my vehicle to which he replied that there wasn't. He said he was not meeting me to give me my car because of my attitude. I never realized that people were obligated to allow others to threaten them & rub in their face that they are an "ex police officer & will make matters worse for me" in order to get their property. To add insult to injury, Joe sent his cousin to meet me so I can get my car & the entire time his cousin is smoking a cigarette around my 2 year child that has a medical condition that he was made aware of. His cousin proceeded to taunt me by stating "money is power and you better hope that your lawyers are better than my cousin's. He knows a lot of people and money can pay ppl off" This company needs to be shutdown for unlawful practices. There are better towing companies to do business with. It's sad that a retired police officer felt the need to racially profile me, threaten me, taunt me, and deprive my child from her medication and nebulizer. Attached is a screenshot of his messages.

Lazy, Shady & Unprofessional. Questions will be met with sarcasm instead of clarity. They tell you…read morecash only so you can't dispute the predatory towing tactics through Zelle or the bank. The owner smell like wet dog & hotdog water. He need to take some Ozempic & worry about his failing health or he wont make it through 2026

I used De Kosta Acosta for the third time today. He was able to get out to me quickly. I am happy…read morethat he uses a flatbed truck to tow my cars. He did a great job taking my car out of my garage and moving it to my mechanic up in Wadsworth. After some negotiations and conceding that it is a year later, we agreed on a cash price and had no problems. I highly recommend.

Great Experience overall! Quick and Reliable for a tow with a ride to the service station. All…read moreaspects were pleasant and calming in a stressful situation. Henry was the perfect assistance.

Her prices are to high and when she lowered my car that was rearened , she just let my car scrape…read morethe ground as she was lowering it cause my car to shift . Telling me my car was junk , garbage

Called for a local tow. Extremely rude service representative. Said they only accept cash. Using…read moreB&B Auto instead.

Unfortunately in the last two months I've twice had issues with family cars, both times on a…read moreweekend. Both times County Line was responsive, fast, friendly, and fair.

Battery issues among other things. These guys were quick and reasonably priced. Would recommend.read more