I was on my way to get an oil change, and my battery went dead. I called Whitey's, and they were there within an hour to jump my car. The dispatch lady was friendly and knowledgeable. The tow truck driver, Ken, was super kind, polite, professional, and patient (as I was on the phone with Abbott & Costello doing their "Who's on First" routine about how to get the dead battery under warranty replaced). He jumped my battery, started my car, and $100 later, I was on my way. Thank you, Whitey's! read more

I needed a lock out service on a Sunday morning. I called and was told it would be about and hour and is about exactly that. With in 5 minutes if arrival Thomas had the truck open. Thank you very much read more

I am the unluckiest person when it comes to flat tires, dead batteries and one in a million comprehensive insurance claims. Whitey's Towing has been the responding roadside assistance for most of my issues and has been professional, capable and friendly each time-much appreciated when having a "bad day". Thank You! read more

Whitey's Towing - Towing Near Me - Crystal Lake, Illinois

Whiteys towed another one of my vehicles. Pick up was quick and driver was very polite. Will continue to use this towing service in the future read more

Santiago was amazing. Literally our wheels fell off, and we were out in the middle of the road causing a traffic jam. The first company called quoted almost 4 hours, the second company well over an hour, and Santiago was there in about 15 minutes. He was quick, efficient, got us out of harms way, and even showed us where to drop our keys at the dealership. Plus he paid a lot of attention to preventing further damage dropping it off. This was the most professional towing experience I've had ever. Thank you Santiago! read more

"Tow my car, please!" Said no one ever. Look, its life, you'll go through a tow or two. I've had many unpleasant instances and its almost a natural reflex to call Whiteys. They receive your call 24/7 and swiftly dispatch someone to the rescue. Their pricing is also lower than nearby competitors. Its hard to believe that I've been using Whitey's for 20 years, give or take. Its the little things that impress me, like how well they handled my super low clearance car without scraping it. This a dependable, local staple in Mchenry county and surrounding area. Hey, I hope I don't have to use them but juussst in case, keep them in your contacts! read more

Robert worked with us on two separate towing needs and was kind, professional, and funny. He was great about making sure our vehicle was moved safely when needing to reposition to hook up from the front. The speed of response was excellent, one was 30min ahead of schedule and the other was right on time. On the last tow, Robert was even able to get the car into the garage so that it could be worked on in the warmth of the garage. Not an easy feat, and he did it with another car parked inside. I would highly recommend Whitey's for your needs, if your insurance company offers you a choice. read more

Whitey's is the best, especially Danny! We had some car issues recently and Danny took great care of us! He was very friendly and communicated with me exactly what the issue was (which AAA who had come out previously couldn't figure out! Thank you Danny for being so good at what you do and being so professional! Much appreciated! We have lived in Algonquin for the last 32+ years and Whitey's has done a great job for us over the years as well as many of our friends and neighbors! Whitey's & Danny are a 5 star towing company! read more

The manager, Danny, couldn't have been more efficient, nicer, and helpful on October 9, 2023! I didn't have to wait as long as I anticipated either. Also, when I called the woman on the phone was very kind, and called me back very quickly. read more

I needed a lock out service on a Sunday morning. I called and was told it would be about and hour and is about exactly that. With in 5 minutes if arrival Thomas had the truck open. Thank you very much read more

They responded quickly to have our Santa Fe towed from the mechanic to the dealer. Seamless experience despite a bad experience with our engine dying. read more

I have used Whiteys towing several times to tow my cars. They are very professional and have come out without a long wait each time! This last time I only needed my car moved to another place in my driveway and they came out right away and helped me out! Can't say enough good things about Whiteys:) read more

I would recommend this towing over any other in Illinois, great service, support, ability to explain, and patience. Thank you for bailing me out! read more

Somehow, through my own error, my 2020 Honda Civic ended up at the bottom of a retention ditch at a local dealership. Being a triple A member I called and was assigned a tow company (not Whitey's) who did not show up after over an hour. The Triple A person reassigned me to Whitey's towing and they were there quickly and were able to extricate the car using a winch. The towing technicians were impressively efficient and took great care not to further damage the car. I really appreciate Joe and Jason's helpfulness and willingness to go the extra mile to ensure the job was down carefully and successfully. The lady who took my info at the office also was very calming and helpful and I appreciate her too, as I was fairly stressed at the time. I understand I can request my towing company when I call in to Triple A and I will be requesting Whitey's towing every time should I need this service again. read more

Your drivers need to be less aggressive. Southbound 47 towards Crystal Lake you have a driver going well over 60 in a 45mph zone and tailing other vehicles and cutting cars off without a turn signal. Seems a little dangerous for a vehicle of that size to be driving so dangerously. read more

WHAT AN EXCELLENT EXPERIENCE! My car would not start in a parking lot in Crystal Lake, 30 miles from my home in Mount Prospect. A quick call to AAA Motor Club and they gave the job to Whitey's Towing. Thomas from Whitey's called me within six minutes. He asked about the car's symptoms, told me his current location, and explained how long it may take him to arrive. He was an excellent and courteous communicator, which I very much appreciated being in a strange place, after dark, on crutches, with a dead car. He arrived quickly, did a few tests with battery, etc., and then confirmed that it was the starter. He then asked me to jump in his truck while he hooked up my car. He inspected, recorded, and pointed out all damage on my car before he hooked it up. I decided I can change the starter myself if I can get the car in my garage. I explained to him that my driveway has an incline and that it is narrow and long and would be hard to navigate. He assured me that it was not going to be an issue and that he was happy to swing by my home and see. I'm fairly uptight about taking any chances with body damage on my car, so I agreed to let him assess the difficulty, knowing I would most likely NOT let him back my car down that driveway on a tow truck. During that 30 mile trip, Thomas was personable, polite, knowledgeable, and in-control at all times. When we arrived at my home it was raining and it was late. He turned off the flashing lights to not disturb my neighbors, looked at my driveway, smiled and said "aww, that driveway is not an issue at all. I'll back the car up the incline and I'll stop when you say." This guy backed my car up that incline and down that long, narrow driveway LIKE A BOSS! Never even getting close to hitting anything AND on the FIRST try. I was speechless. Then he lowered my car and told me to get in and steer while he pushed it backward the rest of the way into my garage. Before pushing the car, he communicated to me that I was in control of the steering and brakes just as if it were actually running. He never assumed that I knew anything, he simply communicated everything as a means of making the situation go well. I was super happy to have my car in my own garage that night and complimented him on his mad back-up skills; seriously. This was the absolute best experience I've ever had with a towing company and I've had this car towed four previous times. At one point I asked if he owned the company because it's very unusual to find an employee who provides that level of customer service anymore. I highly recommend Whitey's Towing in Crystal Lake, and I would definitely ask for Thomas if I ever had to use them again. This kid should seriously be running his own business. It would be a success built on high customer satisfaction and word of mouth. If I had to summarize the way he did his job that night, it would be LIKE A BOSS. Awesome job! Thank you for making a crappy situation so much better than it might have been. read more

It's never fun breaking down at a busy intersection during rush hour. Whitey's Towing/D&R Towing was easy to deal with. The person scheduling the tow was very calming and she kept me informed of where the tow truck was and they actually arrived earlier than originally estimated. Rich the tow truck operator was very polite and quick. All around a great experience. read more

If you value your car do not use Whitey's. They are not a reputable towing company. On the recommendation of Francen and Son I had them tow my car to the repair shop. When I came to pick it up, there was a 2 foot crack at the very top of my windshield going across. Francen and Son told me it arrived this way. I called Whitey's and had a distressing time talking to Ashley, the girl that answers the phone. She kept giving me excuses day after day on why the person in charge of damages can't come to the phone. I paid $184 for the towing company and now I have an additional $425 repair to make on a new windshield. This is a very dishonest company that will not take any responsibility for damaging your vehicle. Based on their customer service, I'm not sure how they have good reviews. read more

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absolute fucking cunt on the phone this morning! i wanted to hang up shortly after she started talking! they do not deserve as good reviews as they have! very rude! zero stars! i will definitely never call them ever again! read more

My boyfriend's transmission decided to go out on him on our way to get groceries. I wasn't sure if they would service our area since we are out in Wauconda, but they did. When I called in, I was very impressed with how communicative they were and the wait wasn't bad at all. Robert did an excellent job and I could tell that he is very good at what he does. He got us home safely. I would highly recommend them to everyone. read more

I have to tell you that I've used these guys on several occasions. Their drivers are conscientious and take every precaution to load your vehicle. Second generation family owned they really know how to take care of your customer base and will get you from point a to point B with a great price. Whether you need to have a vehicle towed for mechanical reasons or to be pulled out of the ditch Whiteys can do it. They have even trans ported my antique fire engine with speed and expertise. read more

Not at all happy with the tow. Whitey's towed my car, but did $400 worth of damage to the front end. I had to spend eight hours in the shop waiting for the damage to get repaired. Very disappointed! read more

My jeep died unexpectedly in a parking lot and I ended up calling these guys. Absolutely wonderful service! He got to me so quickly. Very very nice and professional. He was cautious with my vehicle and a great driver. As unfortunate as it was to be towed, I could not have asked for a better experience through it! read more

Had an excellent experience here. Called for assistance with a lockout, truck arrived within 15 minutes and 5 minutes later I was on my way.

I blew a tire on a Saturday evening. Through AAA, I was assisted by Whitey's Towing. He swapped tires - the temporary trunk tire is definitely a short term "fix" - and I was on my way within an hour of calling AAA. Great service, great attitude, super competent! read more

I've used Whiteys Towing twice and both times I've got Adam. He's friendly, timely, and professional. I called multiple other towing companies and was repeatedly told they would not come to tow from I 90 on a Saturday night. Huge thank you to Adam Diaz for driving, loading, and towing a very frustrated lady's truck. I would refer Adam and Whitey's to anyone needing a tow. Many Thanks, Michelle & Milan read more

Whitey's towing has always come to my rescue when needed. Huge snow storm my daughter and I were stuck. Whiteys sent out two people to get us out of trouble. Timely, smart and can do describes the attitude of the team that helped me yesterday. Well worth the price with honest and courteous service. read more

My car wouldn't start yesterday. I called whitney's and the driver got my car started in 5 minutes and didn't charge me. I will definitely call them next time I need a tow. read more

'Ol Garth pulled me out of a ditch in the great blizzard of '04. Stellar service (and the cabs of their trucks have great heaters, too)! 5 stars. read more

I recently had a fantastic experience with Whitey's Towing - especially with Doug (the driver) and Michelle (the scheduler)!! They were friendly, accommodating, and very helpful/understanding with my towing needs. I would highly recommend them to anyone!! Thank you again! read more

Whitey's was prompt, fast, and very easy to work with. He tried his best to jump start our car on a cold day but nothing was working (it ended up being the alternator). He was quick to get us home and his service was great! read more

Unfortunately, our car died on the on ramp from 47 to 90 yesterday, but whitey's towing got to us quickly (within 15-20 mins). Our tow guy was professional, fast and efficient. It definitely helped the sucky situation to have a friendly person help you out of a bind. Thanks! read more

Great service. The call in was handled in a professional manner. They were doing a long distance tow at a great rate. The driver was a pro. I didn't even have to move the car. He hooked it straight from the garage. Highly recommend. read more

Whitey's Towing - Towing Near Me - Crystal Lake, Illinois

Whitey's Towing moved an old tractor for our horse rescue. The people in the office we're extremely helpful, professional and patient. I would highly recommend Whitey's Towing. read more

Whitey's towing is as good as it gets!!!! That should be their slogan. They were right on time, polite and knowledgeable about a GMC front wheel drive motorhome. The GMC (front wheel drive) had been towed from the rear by another tow truck driver in PARK which trashed the transmission. Their service is a cut above the rest. read more

Late on the night of February 11, 2018 I found myself and my car stuck in about a foot of unplowed snow on a downhill road in Algonquin and about 75 feet from the "main" road. Initially Whitey's sent a flat bed tow truck and my car was pulled onto it. Then a second snow plow truck plowed the snow from in front of the flat bed truck and a third tow trucked pulled the flat bed to the cleared part of the road. They then took me and my car to a safe place to unload it. The three men from Whitey's were extremely polite and were diligent in getting my car out of a bad situation. I was impressed by their professionalism and courtesy to me and others in my party. If you ever find your car in a tough spot in the area of Crystal Lake, Whitey's is definitely the tow company to call. You will be as impressed as I was with their service. read more

Quick pick up. Didn't have to be on site. Could have done without the 5am response time that buzzed my phone this morning, but it's better than no response at all. read more

I called Whitey's after the longest night/day ever, having locked my keys in the car (in the driveway) the night before, and during a bad snow storm. The guy I talked to on the phone could not have been nicer. He gave me a time frame, and then called back a few minutes later to let me know that there were some accidents they had to take care of first but would be there not much longer than he originally told me. I told him not to worry because I was going to take a nap, and he said the service guy would call when he got there. I woke up no more than 30 minutes later to a knock on the front door handing me my keys & a receipt. He let me sleep while he did the work! These guys were beyond nice, polite, reasonably priced, and trustworthy, and they could not have been more helpful. read more