First project- bad communication from salesperson who was fired or quit. Work quality was decent…read morebut details like caulking gaps made me worried, but they said they would come back to fix and they did. Second project- Bay window ordered, said it would arrive on October 2nd to their warehouse. I had to call the day before install (October 13th) to find out what time they would arrive, and they didn't even receive the bay window yet and need to push the install. No call to tell me it was delayed! Install went well until I noticed the poor quality wood they used for the bay window frame (huge gouges in the wood) and crack in corner of the bay window. Salesperson was totally disengaged and did not follow up as I would expect. Absolutely horrible customer severs, only one person has the answers and they are not easy to get a hold of. Attempted to take the window screen off the garage window for winter I then noticed that the installer had caulked my window screen to the window frame. This was extremely alarming as this is very basic to do and to understand that caulk doesn't belong there. I asked to speak with the owners multiple times and finally called me in December and I had to explain everything to him and he didn't even have my file in front of him. I negotiated and they only would offer a discount if I signed an Non-disclosure agreement, very sketchy practice. This is how they maintain a good review/rating! This has been a extremely disappointing experience, especially as a returning customer who didn't' have best experience the first time. Lesson learned! I will not be reaching out to them for my future big money projects like the siding and roofing of my home and neither should you! They should hire more customer service people and skilled installers and stop spending their company money on the annoying TV adds. They do not care about you as the customer and this experience has proved it to me! Stay away from this horrible business! I wish I had!

We had our roof replaced yesterday by siding unlimited and we could not be happier. The entire…read moreexperience from quote with Dayton, Sales Rep, to the crew that installed the roof and cleaned up our yard, and I mean they clean up. I got 4 quotes from different companies and Siding Unlimited won our business and I highly recommend them.

Our "premium line" home was constructed with builders' grade double-hung windows, and in winter,…read moreyou could feel cold air shooting up out of the slider track, springs broke constantly, and condensation was a big problem, especially in winter. A friend, who had a high-end house, had his windows and patio door replaced by HomeSealed with Okna products, a brand I had never heard of. I was so impressed with the quality and looks of his windows and patio door, I called HomeSealed and arranged for replacements. I love the windows. It's 0 degrees F right now, and I can run my hand around the windows, and not a draft anywhere. Same with the patio door. The windows are easy cleaning, they lock securely, and the install job was great, with little damage to exiting trim. Great warranty too and an easy online service portal if something is not right. I had rental units and used a discount window company for replacements, and those windows failed frequently. You get what you pay for, and this is an investment that will last many years and pay for itself in fuel savings. If you have the funds for Pella or Anderson's best, you ought to check out Okna. If you're thinking about windows from a big-box store, good luck if there's an install problem, or parts/ warranty service are needed.

Can't frankly say how good they are at the job - because they failed at the sales cycle…read more For four windows in a base configuration, they were north of $14k. To put in perspective: Home Depot installed the highest end Simonton windows possible with the specs requested and came in at around $7k installed. Which means that HomeSealed has excessive profits padded in. So...if you don't care about the money side, they might be perfectly fine to work with as a local outfit. EDIT: laminated was requested as a cost compare option, not a requirement. Even if laminated were a requirement, Home Depot's was still cheaper by over $3k. Fact is - as we said - HomeSealed is just priced higher because they don't use every manufacturer, they only use the ones they use, which tend to lean the higher cost. That's what we said: they might be fine at their job and you might want the best of whatever, maybe they're fine. BUT...if you're like 95% of homeowners who feel that significant pricing differences for basic things like colors is illogical, HomeSealed isn't for you.

Traye, gave us an estimate of $20.000. He wanted 70% deposit than25% after framing and 5% upon…read morecompletion. We are seniors paying cash out of our life savings but not stupid. Please beware.

From the owner: Diamond Decking LLC creates custom, high quality decks using wood, composite, and multi-level…read moredesigns. We focus on craftsmanship, durability, and customer satisfaction to build stunning, long-lasting outdoor spaces tailored to your needs. Call now

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

I contacted BCI Exteriors after reaching out to a wide variety of contractors that specialize in…read moredifferent things to try and find a solution to a moisture issue in the bedrooms of our house where water was sitting where the ceiling meets the walls. Other companies offered suggestions ranging from additional insulation to an entire roof with venting. Kevin came in and within 30 minutes had diagnosed the problem with a fix that I could do myself in a couple of hours and for less than $100. This came just a week after a different company quoted me $19,000 to resolve the issue. Even better, he didn't charge me for his time! Next time I need something that BCI can help with, I will definitely be reaching out to them!

Beyond good. Their repair man arrived a few minutes early, and was very friendly. He got right to…read morework. We had a mysterious leak that was causing a lot of damage. He found the leak - a cracked shingle - and fixed the hole with tar. No leaks since! Then he comes down off the ladder and I asked him, how much. He refused to charge me! Said it was just a small thing and he wouldn't leave a house with a hole in the roof. An honest tradesman, he had a chance to make some easy money and chose to be a good guy. Thanks!

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

Once again impressed by Dylan's response time and skills. He was on time, had the right tools for…read morethe job and as he says "loves a challenge". Quick and efficient work on something he never put together before which was an adjustable bed. Cannot speak highly enough of his abilities, fast work, and reasonable price. I will be contacting him again for future projects.

From the owner: Lending a hand to everyone in Waukesha County! OnTime Handyman in Sussex, WI is an all around home…read morerepair service. Give us a call, email, or text today to let us help you get your home in top shape!