Lindsay's did an AMAZING job on our Subaru Legacy!…read moreWindshield replacement and roof dent repair after a buzzard strike. Everything recalibrated PERFECTLY, windschield and roof look BRAND NEW! You cannot tell anything happened to this car! Reasonably timed repair and VERY HELPFUL staff! Thank you Lindsay's!

The owner is honest, nice and knowledgeable. The staff is top shelf and the work they did to my car…read morewas perfect. I won't go anywhere else if I need the right job done. Forget the chains, support local- so glad I did. Never been more impressed with a business and I'm telling anyone and everyone to use Lindsays.Thank you for fixing my car.

I just picked up my car and it couldn't be more perfect! After having a run in with a Hanover…read moreCounty deer, my front end was a mess- Pouncey Tract Collision Center repaired all the damage perfectly. They were fast, fair, knowledgeable, caring, and some of the nicest folks you'll ever meet. They touched base with me throughout the repair process - communication was above and beyond. The best customer service and attention to detail is why I would recommend them to everyone who needs body work for their car.

Great service and excellent job with my scratch repair. Very responsive and I was in and out in…read moreless than a week. Much more affordable than the dealer options. Highly recommended!

Roy's Auto Body Shop has an excellent 100% rating. They repaired my 2019 Tahoo and it looks perfect…read more! His team is the best, very professional and friendly! They have my business anytime!!! It's hard to find this kind of service, Thank you for a job well done!! Blessings

Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

I used Bruce's Body Shop on Broad Street for the first time last week and the experience was above…read moreboard. To begin, the shop is impeccably clean, along with the waiting area for customers. I love this! What a departure from the traditional greasy shops everywhere else you go. Kyle, the service manager, is extremely efficient, knowledgable and easy to talk to--really, just a super nice gentlemen. He makes body work easy to understand for a lay(wo)man like myself and immediately put me at ease. Most importantly, I felt the price of my job was super reasonable, especially after comparing it to Toyota who was going to charge me double the price for the same job! And Haley has such a pleasant disposition and adds a warmth to the atmosphere. Overall, it was a delight to work with Bruces. While I hope I don't need additional body work in the future, but should I need it, I will definitely be a repeat customer. Great shop, great people, great experience! Nice job, Team! Sincerely, Ms. Knight

I'd give them zero stars if I could! Bruce's auto shop is pure trash. My father and I took my mom's…read moreJetta in to get worked on after it was in a wreck and they had the car for 3 months. When we got it back, the door didn't open, the window didn't open, the door panel was missing bolts so you can lift on it, the amount of bondo and missing body lines was so bad, they ruined the headliner and on top of that they got mad when we confronted them in front of customers and kicked us out. When I went back they had the cops waiting for me and when I went in I got kicked out it before even getting to talk to the manager. We went above them and started a dispute and got the money back since it was absolutely all of their fault and crappy business practice. You'd be better off spray painting your car in the back yard than taking it to these hacks. Avoid Bruce's like the flu!

Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

They could improve reading skills…read more Job clearly stated "I can travel" still received the response "we don't service your area"

Justin was very communicative, friendly and professional. He seems to know what he's doing, he did…read morea very good job, and having him come to me and do the repair rather than my having to take my car somewhere and leave it was a major plus.

My initial impression was very positive. Daniel, the team manager explained the process and also…read moreshowed me around the facility. I've been to other body shops in the past, but this one definitely was much cleaner and more organized than some I have seen. I will have to wait until my repair work is done before I can give a final review but preliminarily everything seemed to go very well.

I had an appointment with Daniel Campbell at Alan Conner Collision Center, 2584 Gayton Centre Dr,…read moreto get an estimate for minor bumper and fender repair on our 2016 Honda CRV. He was kind enough to explain he could make some adjustments and touch up paint while I waited. Daniel went above and beyond; did a fantastic job, and didn't charge me! He is so very honest, kind and professional. I highly recommend Carstar Alan Conner Collision Centre and Daniel Campbell, Team Manager. Janet R.

I've used Caliber Collision on two different occasions. I chose to work with them a second time…read morebecause my first experience was so lovely. Here are some great things they do: - consistently communicate with me about the process and status - conduct business professionally and personably - stick to their promises and timeframes - share knowledge and explanations about the work - provide excellent work and customer service Courtney and Pat have been so pleasant to work with! Should I ever need car repairs done again, without hesitation, I will return to Caliber Collision. I highly recommend them!

Over four months of unreturned phone calls. Two visits for estimates never received. I should…read morehave moved on long ago but they are so close to home and my car is driveable.

They do awesome work. They've fixed both of my car's and my son's and I am very pleased. I would…read morerecommend them to everyone. They explain everything and keep you updated along the way.

Terrible experience. My estimator was Amanda. When they…read morefirst received my vehicle she told me that she will be sending me messages during the repair process. I received ZERO message from her. Only messages I got were the computer generated message about the picked up time which changed 3 times. I would get a new date either on the day of or the day before pick up. I had to reach out to Amanda to find out why the delay. 10/17, trying to put it back together. 10/23, they send her a damage hood. 10/30, Ford sent the wrong grill. She had not once contact me on her own beside the first phone call, always take multiple call for a call back. Since I was getting no where with Amanda that's when I started asking for the shop manager Jake and had my insurance company involved, my agent was surprise it had been over a month and I still hadn't gotten my car back for a front end collision. When I finally got my car back on 11/7 at 5p, it was extremely dirty plus they damaged my illuminated door sill of the passenger side. They left dirt on the dash, under the hood, the screen of my infotainment was scratched and the glove box door as well, foot print on the panel, when I express my concern during pick up, Amanda had the front desk lady told me that since I been talking to Jake I will have to speak to him, she is no longer my estimator and he had left for the day, but surprisingly he walked by right when I was about to leave. Next day I found the driver side window louver was barely hanging which I fixed myself. Now, I'm experiencing wind noise on the driver side which was not there before but they claimed is from the louver, wheel hop during turn but they said is not direct impact so no alignment check. This car is my weekend car so I never had passenger therefore the passenger side WAS practically brand new. Also, I don't understand why the front splitter supposed to be brand new but it has scratches on it same for the under body, almost like they took it out and park on top of the curb type scratches lastly the hood and the bumper doesn't align right, but some mustang has the issue with the hood bumper alignment so I'm not gonna stress that even though it wasn't like that before. While they advertise returning the car to you in the pre accident condition but Jake told me that they don't clean inside the car during the night if pick up. Keep in mind that my car is a 2024, I don't expect them to detail my car but not to return it to me with it covered in dirt. I reached out to corporate spoke to Lea Diaz, she asked me to send her photos and will call me back so I did but she never reply not even after multiple messages. I got tired of dealing with them so I had my insurance company Liberty involved once again and they took care of it in a timely manner, and they finally somewhat clean under the hood and inside the car plus replaced the door sill, Jake was supposed to go on a test drive with me to check the wind noise and wheel hop when I bought it back today for the cleaning and door sill, but he said he drove it and didn't hear it nor experience the wheel hop. I have bought other cars there before and never had the issues I am having this time. I guess management has changed?

I have been a customer for years and have never had a bad experience with Abbotts. they have been…read morein business for over 50 years run by the family for 3 generations. They are founded on honesty, customer service, and a great dealership alternative. I would recommend Abbotts to anyone who is seeking for a long term mechanic shop.

Hi Melanie, Engine…read moreOil Message is not Check Engine oil light. Here is the message I got after on Apr 3rd 2026 after https://drive.google.com/file/d/1v2-AP0_-ICw55sEAS8nXZMHegDGjNPEG/view?usp=drive_link Abbott's Auto Service Oil change was in March 4th week ( Thursday/Friday) 2026 Engine Oil Message issue explanation Video: Explanation by Acura showroom. (Apr 3rd 2026) https://drive.google.com/file/d/1idRmiA_rTb79Px86Dh3ciyBIhWDttizr/view?usp=drive_link The quote to replace that Oil pan and labor was more than 1000$ and Acura temporarily fixed it as I was driving and in a hurry and was away from home /Abbott's Auto Service (more than 120 miles away) that too over weekend. Following Monday I called Abbott's and informed. The response was "Bring the car, We are going to look at it". I told front desk that Acura fixed it temporarily and am hesitant to reopen that engine oil jar again next day. so told Abbott's, we will look at it during next oil change or if starts leaking again. I should not have treated as friendly neighborhood service shop. That was my mistake. ------------------------ Previous reply of yours is your understanding of the recent situation, but I want to be entirely clear: this was never about money, nor did I ever ask for a refund. My concern has always been about receiving basic respect, proper service, and professional conduct. To clarify the timeline of events: August 5th-6th (First Vehicle): I dropped off my first car on the 5th. Although I never received a call with an estimate, I paid for the DRL service over the phone without question when told it was ready on the 6th. When I picked it up after hours, I immediately noticed incomplete assembly work on the fender--including missing screws and plugs--without even needing to bend down (photo attached). August 6th-7th ( Refund Mistake & Escalation): I dropped off my second car on the 6th. When I returned on August 7th to pick it up, I paid for that car. Once it is completed, I showed the photo of the botched assembly on the first vehicle. Instead of listening or handling the matter professionally, the front desk employee became aggressive immediately, mechanic joined to his rant, and ordered me out of the office simply for asking questions about work I paid for. If you have a front desk video take a look. To make matters worse, the amount your shop later returned was actually for the second vehicle--which was less than what I paid for the DRL service on the first car--proving the refund wasn't even for the service in question and highlighting the sheer arrogance and negligence of your team. As a paying customer, I will not tolerate that level of hostility and entitlement--especially over an error as simple as failing to reinstall screws and body plugs. At the time, I mistakenly assumed the front desk employee was the owner, which is why I tried to reason with him directly. If you saw how your staff behaves when leadership isn't around, you would realize how severely they damage your shop's reputation. To make matters worse, on August 10th--only after I posted my initial review--the front desk employee called to apologize and admitted his behavior on August 7th was wrong. I declined to speak with him further, only to see your response on Yelp shortly after. This sequence makes it glaringly obvious that your shop prioritizes online damage control over treating in-person customers with basic respect. Excuses I heard on that day. 1) My screws are dirty. 2) Repeated MECANIC ARGUED QUESTION: "ARE YOU OK IF I CHARGE YOU 120$ TO FIX THOSE SCREWS" YES OR NO. He asked me to answer YES OR NO answer only. what is your answer if you are in my shoes? I would like to hear that to understand what your answer would be as customer/business owner? I will hear what your explanation also.