Rick Hendrick is amazing. They always treat me like family. Great experience, amazing service. I…read morewon't go anywhere else.​

10 stars would be more like it! Tim, with exemplary admin support from Lynsay, are new to me but I…read morewill almost be disappointed not to have an excuse to have other work done soon!! Both are experienced, but add to that the seldom-seen skill of "vehicle therapy." We met in dire circumstances so their interpersonal skills (to a walk-in customer!) turned disaster into opportunity. Tim offered sound advice with excellent results. Lynsay added a calm, hospitable, can-do manner to the transaction. You and your vehicle will benefit in tangible and intangible ways. I'm sold on Tailpipes and you will be too!

Super kind folks, great work, honest prices. They came highly recommended by my regular mechanic…read morewhen I needed collision repair and I see why! My '98 Nissan Sentra looks good as new now.

They were super friendly! Was happy with the service, too! It was easy to get an appointment and…read morethe car was completed quickly.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

I've been to Roys for two separate incidents now and I can only say good things. First of all, they…read moreare so easy to work with, everyone I've talked to has been kind & Madi especially was so helpful when dealing with insurance companies. They did a great job on both my hood & bumper AND on a separate occasion my drivers door. A metallic silver, to my knowledge, is known to be one of the harder colors to paint match.. but as you can see they do an excellent job and the work speaks for itself. They truly deserve every 5 star rating for what they do. If I need additional work in the future I will be back!

I have used them twice for minor repairs to my vehicles (dent and paint damage). Both times the…read morerepairs were done in less than a week, and was very happy both times with how the repairs turned out, they did a great job on making the new paint blend in right with the car. I have progressive, and they worked with them seamlessly to get the repairs done both times. I would recommend this shop.

I had them give me an estimate for two doors scratches to be repaired they quoted me $2400. I went…read moreelsewhere and had the repair done for $300. They are a rip off.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

I damaged the front bumper cover and foglight assembly of my 1999 Audi, (bought new and kept in…read moreperfect condition for 26 years). A "main stream" body shop said they couldn't get parts anymore and couldn't make the repairs. I was afraid I might have to part out my car over a bumper cover. The main stream shop referred me to Dayz. Dayz did a beautiful and perfect repair re-using the existing bumper cover, somehow making and finding new attachment clips, and also found parts from various online sources to repair the damaged fog light and its socket, the pop up headlight washers, and even plastic welded the cracked washer reservoir. The car was returned fully detailed inside and out and looks showroom perfect. They are very creative, resourceful, friendly and the price was very reasonable. I couldn't be more pleased and am grateful that they were able to fix everything and help me keep my classic Audi up and running.

Justin was very communicative, friendly and professional. He seems to know what he's doing, he did…read morea very good job, and having him come to me and do the repair rather than my having to take my car somewhere and leave it was a major plus.

Justin responded quickly, was professional and courteous. He immediately set up an appointment with…read moreme to look at the huge dent in the driver's door of my 2009 Camry :( (compliments of an army of deer) He confirmed the appointment the day prior, arrived on time and gave me a ton of great relevant information regarding all the specifics of what would be done for my repair. Honest and very pleasant to work with! I highly recommend him! Thank you Justin! :)

I had an appointment with Daniel Campbell at Alan Conner Collision Center, 2584 Gayton Centre Dr,…read moreto get an estimate for minor bumper and fender repair on our 2016 Honda CRV. He was kind enough to explain he could make some adjustments and touch up paint while I waited. Daniel went above and beyond; did a fantastic job, and didn't charge me! He is so very honest, kind and professional. I highly recommend Carstar Alan Conner Collision Centre and Daniel Campbell, Team Manager. Janet R.

Daniel was professional with good judgement and recommendations. Excellent outcome on my Subaru…read moreOutback.

I've used Caliber Collision on two different occasions. I chose to work with them a second time…read morebecause my first experience was so lovely. Here are some great things they do: - consistently communicate with me about the process and status - conduct business professionally and personably - stick to their promises and timeframes - share knowledge and explanations about the work - provide excellent work and customer service Courtney and Pat have been so pleasant to work with! Should I ever need car repairs done again, without hesitation, I will return to Caliber Collision. I highly recommend them!

Over four months of unreturned phone calls. Two visits for estimates never received. I should…read morehave moved on long ago but they are so close to home and my car is driveable.

Terrible experience. My estimator was Amanda. When they…read morefirst received my vehicle she told me that she will be sending me messages during the repair process. I received ZERO message from her. Only messages I got were the computer generated message about the picked up time which changed 3 times. I would get a new date either on the day of or the day before pick up. I had to reach out to Amanda to find out why the delay. 10/17, trying to put it back together. 10/23, they send her a damage hood. 10/30, Ford sent the wrong grill. She had not once contact me on her own beside the first phone call, always take multiple call for a call back. Since I was getting no where with Amanda that's when I started asking for the shop manager Jake and had my insurance company involved, my agent was surprise it had been over a month and I still hadn't gotten my car back for a front end collision. When I finally got my car back on 11/7 at 5p, it was extremely dirty plus they damaged my illuminated door sill of the passenger side. They left dirt on the dash, under the hood, the screen of my infotainment was scratched and the glove box door as well, foot print on the panel, when I express my concern during pick up, Amanda had the front desk lady told me that since I been talking to Jake I will have to speak to him, she is no longer my estimator and he had left for the day, but surprisingly he walked by right when I was about to leave. Next day I found the driver side window louver was barely hanging which I fixed myself. Now, I'm experiencing wind noise on the driver side which was not there before but they claimed is from the louver, wheel hop during turn but they said is not direct impact so no alignment check. This car is my weekend car so I never had passenger therefore the passenger side WAS practically brand new. Also, I don't understand why the front splitter supposed to be brand new but it has scratches on it same for the under body, almost like they took it out and park on top of the curb type scratches lastly the hood and the bumper doesn't align right, but some mustang has the issue with the hood bumper alignment so I'm not gonna stress that even though it wasn't like that before. While they advertise returning the car to you in the pre accident condition but Jake told me that they don't clean inside the car during the night if pick up. Keep in mind that my car is a 2024, I don't expect them to detail my car but not to return it to me with it covered in dirt. I reached out to corporate spoke to Lea Diaz, she asked me to send her photos and will call me back so I did but she never reply not even after multiple messages. I got tired of dealing with them so I had my insurance company Liberty involved once again and they took care of it in a timely manner, and they finally somewhat clean under the hood and inside the car plus replaced the door sill, Jake was supposed to go on a test drive with me to check the wind noise and wheel hop when I bought it back today for the cleaning and door sill, but he said he drove it and didn't hear it nor experience the wheel hop. I have bought other cars there before and never had the issues I am having this time. I guess management has changed?

They did an awesome job on our car! The service was quick, the staff was friendly, they worked with…read morethe rental car company and we didn't even have to return the car they took care of that with the company. The waiting room was nice and clean. If you're in need of body work I'd highly recommend.

Excellent service and information given from the very first consultation all the way through until…read moreservice completed.

Couldn't fix it, said it was to hard to reach and would have to remove the entire front dashboard…read morebut I took it to the dealer and they didn't have to remove the dashboard. He just didn't want to do the job. He has a bad back and couldn't reach it.