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    Murphy's Auto Care Center

    3.2 (6 reviews)
    Closed Closed

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    Services - Murphy's Auto Care Center

    Auto maintenance

    Auto repairs

    Auto wheel and tire repair

    1 More Service

    Routine automotive maintenance

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    KD Discount Tire - Paint flaked off less than 6 months after purchase

    KD Discount Tire

    (43 reviews)

    I've been meaning for a long time to update my review for KD... less than 6 months after…read morepurchasing my special order rims here the black paint inexplicably started flaking off. My husband and I both have jobs that are difficult to get off of during the week. Since KD isn't open during the week, this has been a perpetual challenge. Additionally, we are a single car family and my husband needs the car for his job, so its almost impossible for us to address things that we don't feel are very important. Were we pissed? Absolutely. But it was esthetic, so lesson learned. But KD had promised us free tire changes with the life if the tires due to our purchase of custom rims, so we figured we would cut our losses since 2 changes a year equals over $200 a year. We figured KD was nice and they had earned customers for life with service like that. We liked the idea of buying bougie rims and tires her for our baby. Fast forward to our first seasonal change. Everything went fine. We have the receipt to prove it. But subsequent efforts to schedule a change over proved too challenging due to our work schedules so we stopped going here. Periodically we would call to see if they ever added weekend hours just during the seasonal tire over time, but sadly no. You'd think maybe they would do a Tuesday-Saturday thing or something.... but nope. Anyway, that's not what was the clincher that pissed me off. Finally in 2025 my husband has some seniority at work and is able to get a day off during the week off and drops the car off for the seasonal change over. And when he picks it up they charge him. And when he reminds them about our rims and their policy they refuse to honor it. What makes it worse is he posts his concerns Yelp, he gets a PHONE CALL from KD asking him to retract his review and they don't acknowledge that they every had a policy regarding free mounting and balancing. I call bullshit. I have the damn receipt. You can't put tires on a car without mounting and balancing. That's idiotic. Are you used to dealing with people who have no knowledge of basic vehicle maintenance?!?! I really thought this was one of the few quality vehicles places in town and am very disappointed to learn that is just another bunch of crooks who lie and swindle. There's nothing discount about this place. You want discount, go to Costco or something. I am the kind of person that prefers to support smaller business and pay a little more. But not if I'm gonna get lied to and cheated. Fck that.

    Great service attitude! Did not purchase tires, had service. Would definitely go back.read more

    American Tire & Auto

    American Tire & Auto

    (9 reviews)

    Purchased a set of studded tires and they told us to show up on Saturday by 7am there is only 40…read morenumber they have on stickers. By the time we showed up at 630am it was all gone. So there was others forming another line because they sometimes add 20 more people on top of the 40 already chosen stickers. As we was waiting there in line for 1.5 hours this older lady was there acting as if she was drill Sargent and controlling and telling everyone how to stand and where to park ect. Finally she got into some lady's face literally up in her face and was yelling at her and this lady kept saying get out of my face get out of my face. She kept saying no I don't need to. So this lady walked away. As everyone was standing in line waiting they all talked amongst each other saying how they have never been to a company to where it was this hostile especially if we are all standing outside. This was my 1st time coming to this company and my last time after witnessing this lady getting yelled at and this lady trying to make herself look like she was in charge as the owner showed up. She even said you need to tell this lady you have me in charge. I didn't think it was appropriate for her to get into her face or yell at every paying customer paying for their own tires here. Next year I'm going somewhere else. Because if that was me I would've walked away but this lady handled it so good and professional. After we all got checked in I approached this lady and asked if she was OK. She said yes. This was totally uncalled for how it was handles. But she already purchased her tires days prior to this craziness. I felt so bad for her. I hope the owners got this resolved or spoke to the lady who was acting like she owned the company.

    The no appointment policy is terrible. The customer service is poor at best and one of the…read moreemployees actually accused me of lying. In these difficult financial times, I encourage you to support local businesses that care about your loyalty. Less than a year ago I purchased almost $3,000.00 worth of tires, rims and services. After how I was treated today, I will not spend one more dollar with this company. Please invest somewhere that deserves your patronage.

    Murphy's Auto Care Center - autorepair - Updated May 2026

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