I've just completed my second year with Munson Marine's In-Out service after purchasing a boat from them and continue to be impressed. Lisa (office manager) is unbelievably accommodating and always available. They are on time with their deliveries and pick-up, wipe down the boat, and even turn off the battery when I forget. Rick usually drops and picks up my boat and is wonderful. Not only does he handle the boat with care he has tips for just about everything Lake Geneva and boating related. He has been a tremendous resource and is reliable and attentive. The people at Munson are what put them head and shoulders above the competition. I highly recommend Munson Ski and Marine for all your boating needs. read more

Outstanding service season after season! We just completed our 4th season with Munson's Valet Service out of Fontana, WI, and we couldn't be happier. The entire team goes above and beyond to make sure we have a fantastic summer on the water. Lisa in the office is incredible--she always answers our calls promptly and makes sure we're taken care of, even on her days off! Special thanks to Rick and Mike, who trailered our boat this year. They took wonderful care of our boat, consistently wiping it down when we came off the lake and ensuring it was clean and ready for launch. They were always right on time for both launches and pickups. Whenever any issue popped up with the boat, Lisa worked seamlessly with the mechanics to get it resolved quickly. If you're a new boat owner--or anyone who wants to avoid the hassle of trailering, parking, and ramp logistics--this service is an absolute game-changer. Highly recommend! read more

Munson Ski & Marine - Boat Repair Near Me - Walworth, Wisconsin

Do you like outdated high pressure sales tactics, grey moral areas, dealing with lawyers, and generally wasting countless hours of your life? Then come on down to Munson Ski and Marine, where you too, can make the worse purchase of your life! I run a boat rental business in California, and we were recently looking to expand our business and purchase another boat. We finally found what looked like the perfect boat on Boat Trader from Munson Ski & Marine. We talked to Marc Biasco, one of the sales associate, over the phone and everything seemed to be perfect about the boat. So I told him I'll drive out to Illinois  over the next couple days, check out the boat, and if it looks good I'll buy it and drive it back. He then proceeds into talking me out of coming to see the boat (since it's so far away) and starts telling me about the "old lady" who's interested in buying the boat. I tell him that's fine, and to sell to the "old lady," even though I had my doubts the "old lady" existed. A couple days later I get a text message from Marc saying the "old lady" didn't end up buying the boat (surprise surprise) and they are willing to take some money off the price. At this point, I have already found another boat in Arizona, which is new and a little more expensive but is way closer to us. I tell Mark this and then he starts sending me long paragraph text messages about how I shouldn't buy the new boat, the brand is low quality, their boat is turnkey ready to go, and a high quality brand. I tell him no, I'm going with the new boat but thanks anyways. I then find out the new boat won't available for three more weeks, which is a problem for our company since the boating season here is so short and we would lose out on 3 weeks of rentals. I call Marc back and inquire if this boat is still available. He tells me it is, but now there's a "fireman" that's there right now and wants to buy the boat. Same selling tactic? Really? Long story short we negotiate the price down a little, arrange for expedited shipping at a premium cost through Uship and buy the boat. Three days later:  The boat arrives. The first thing that the guy who transported the boat says to me is that he had to tell Munson Ski and Marine to take some mussels off from the back of the boat so he could pass state inspection stations on the cross-country drive. BIG RED FLAG. I take the boat to our local inspection station, as required by law, and turns out there are Zebra mussels EVERYWHERE. These mussels are illegal in the whole state of California, dead or alive, and shouldn't even be crossing state lines. The boat gets immediately quarantined for a month and I have to start talking to our local game warden and other local agents about what I need to do to get the boat up to our state's standard. It turns out we will need to cut off the chimes on the side of the pontoons, clean them, unmount the motor, clean that whole mounting area, and the inside of the motor. I get quotes from local shops and they tell me it's going to be $10-20k to get all this done and even after all this, they aren't sure if it will be clean enough to launch in our lake. We reach out to Marc to ask him about last time the boat was in the water and what lake it came from, he says it hasn't been in the water since last fall and it was last in Lake Genova (a lake known for Zebra mussels). He says he reaching out to his boss, Matt Munson, and he should be in contact with me shortly. We get the phone call from Matt Munson, and told him what we learned about the boat he sold us.  Because the shipping company told the dealership about the mussels, Matt Munson was clearly aware of the condition of the boat and that this would be a problem for us in California. We told him that because he was negligent in advising us of a contamination, we wanted our money back. My business partner was kind enough to say we will eat the cost of shipping to California, Munson would just have to ship the boat back to Illinois and give us back our money, no hard feelings. Matt says he has to talk to his Dad about this and he will get back to us shortly. We don't hear anything else from him. I call multiple times over the next couple days and he doesn't reply. Eventually he writes me an email saying he checked with his lawyers and they did nothing wrong. They went to a lawyer first rather than working with us. In reaching out to our own legal counsel, we discovered that we did not have a solid enough case to pursue. That being said, this is morally reprehensible and this business should be held accountable for their shady dealings. We will be contacting the BBB and strongly recommend that other people go somewhere else for their boat purchases. read more

I just purchased a Mailbu boat from Mike Misch and I would not buy a boat from anyone else. He will go to all lengths to fit you in the right boat in your price range. He is extremely professional and know his products. He actually skies and teaches as well so he understands which boat would best fit your needs. He really does his very best to make you happy and comfortable with your decision making process. He truly is an expert and has worked with Munson for 25 year plus. He is straightforward and super nice. I highly recommend him. Cindy L. Blue Spring Lake WI read more

We came up memorial day weekend we have a 2016 Bennington QX 25 we were having problems with our canopy we called they had someone out within 15 minutes The gentleman that came out to help is normally not a service person he was fantastic very patient is extremely hot out took his time and we got to work they stand behind their products and have great customer service read more

If you're in the market for a boat, you should be talking to Malibu Mike in Fontana! As a longtime member of the local ski community Mike has been long known for connecting people with the right boat to meet their needs. Stop on in to Munson's newest location in Fontana and let Mike help you bring your dream boat to fruition! read more