West Coast Flooring was the subcontractor on an insurance claim I handled through Tactical…read moreRestoration, and unfortunately I would not recommend either company. West Coast charged premium prices for poor-quality work and obvious corner-cutting. At the time, I didn't scrutinize the cost as closely since insurance was paying, but in hindsight the combination of overcharging and subpar workmanship is unacceptable--especially on a flood mitigation project. They installed LVP flooring throughout my home. Early on, their mistakes actually worked in my favor: they tore out the wrong tile and had to replace additional flooring at no cost to me. While this may have been partly due to Tactical Restoration's poor communication and lack of coordination, it still reflects a broader pattern of carelessness on the job. About two years after installation, the flooring began to cup and shift. I brought in multiple independent flooring contractors for repair estimates (around $1,500), and every one of them said the same thing--the floor was not installed correctly. There was inadequate expansion space, no transitions, and likely no vapor barrier, which is especially concerning given the flood-related nature of the work. Unfortunately, the issues surfaced just beyond the state's two-year warranty window, leaving me with no practical legal recourse. When I raised these concerns, I encountered deflection and avoidance rather than accountability. Tactical Restoration eventually acknowledged that corners had been cut, but claimed the steps they skipped were not "legally required" at the time. Regardless, manufacturer guidelines exist for a reason. I still tried to resolve the situation reasonably and asked for a fair quote to fix the problems and move on. The quote I received was $2,484--nearly $1,000 higher than every other contractor I consulted. Overall, the experience reflects poor workmanship, inflated pricing, and a lack of responsibility. I would not use West Coast Flooring again.

Beautiful job done by this family owned business. We had carpet in our home and it was time to let…read morethat go. We were having really bad allergies and the air quality in our home was terrible due to the carpet. When reaching out to Jose about our concerns he was very understanding and he made several suggestions about the best option for us. Not only was he knowledgeable about flooring he was a genuine and really wanted to help out. I love working with local business like West Coast Flooring because they actually CARE! I highly recommend them. They have been in the flooring business for over 30+ years. They know what they're talking about and what they are doing.

Geo, the claimed project manager, never stopped telling me what he wanted and how he was going to…read moredo it, that he never listened to me, the customer. He never provided a single estimate, design, never took measurement, changed his own mind regarding design and products being used, without ever discussing it with me. He installed different designs on half of the bathroom, then finished with another design on the other half. He never ever listened, blamed his workers, but never took responsibility, and said, "sue me".

Honestly, I not only couldn't have been happier with the outcome and the attentiveness of Seth and…read morehis team, but I was also shocked with how he intentionally took money out of his own pocket (figuratively) to recommend ways that I can save money on the project. I'll explain: due to a very costly and stressful plumbing emergency in my house, I was left with massive chunks of removed flooring. Not only did he come out on a weekend (because I had no availability before then) to measure, give me a quote, make recommendations, etc. but he let me explain the situation with my homeowners insurance (a complete mess, a story for another time). He went out of his way to do a water damage inspection at absolutely no cost, went home, and wrote a detailed report that I could submit to my insurance. That was in NO WAY his responsibility, and I didn't even ask him if he could do that, but he empathized with my situation. On top of all that, I had made a mention to him about my construction background, so he offered me the opportunity to do all of the removal of old flooring, baseboard removal and replacing, which saved me a huge chunk of money. It honestly gave me a lot of hope in contractors and that they (at least, he) cares about people AT LEAST as much as he cares about the money. On top of all of that, he didn't want me having to spend money on storing all of my furniture off-site and having to live out of a short term rental (I have 6 pets that would have to come with us) he came up with multiple options that would help me financially. All of those options would create some form of inconvenience for him and his crew, but was more than willing to make adjustments for my benefit. All in all, he was readily available when I reached out with any questions, and he was on the site nearly every day to give me updates. The quality of work was everything I could have hoped it could be. Not to mention, I wanted some crazy custom tile that I saw on social media for my master bedroom, and he found where I could purchase it, how much it would cost, and his recommendations for different patterns that complimented my home. I am extremely and genuinely grateful for Seth, his ladies at the show room, and the gentleman who patiently showed us many different options that we were interested in. I'm sorry I cant remember their names, but I appreciate all of you. Thank you.

I've been doing business with these guys for years! They have a great shop full of power…read moreequipment, and it's the good stuff! No cheapy Home Depot power tools here. The best part is that their sales and service can't be beat and they have great prices! Looking to purchase some equipment? Come talk to these guys! -TREEWISE, LLC

I have bought power products from APD for the last 15 years and have alway had good luck. But…read morefinally after all these years got introduced to Bill the maintenance manager and here is the story. Brought my 2 year old Honda EU2200i generator which was still new in the original box for 2 recalls. Put an hour meter on it and added gas and oil for the first time and ran it for half an hour (.5) it ran perfect the full 30 minutes! I then took it to APD for the recall's after they had it for 10 day's, I got a call from Bill and he said that my brand new generator with (.5) of total run time needed the valves adjusted, fuel system flushed a new fuel filter and the carburetor rebuilt and said it needed the oil change and said they could do all of this for the work for only $275.00 at that point I discussed all of the above details with Bill he said that there's no way that his tech would have suggested all of the above work if it wasn't needed. I again told him the details above about it having oil and gas for the first time and it ran perfect for 30 minutes just to do the recalls only, he got very upset and asked if I was calling him a liar and I reiterated there is no way it could need all of this work done with gas and oil being put in the generator for the first time the day before. Now the most upsetting part of the story after them having my generator another 3 weeks, so 4 weeks total. Got a call from Bill and said to come and pick up my generator that the recall's had been completed, you could tell he was still upset that he didn't up sale me to the tune of $275.00 and now the grand finale I brought the generator home it took 10 pulls to get it started and now it won't idle without the choke on and dies if you put it in eco mode and to add insult to injury when I called Bill back and told him that it won't even idle now, his response was see I told you that it needed the carburetor rebuilt and the valves adjusted and the fuel system cleaned out. This could be the poorest Customer Service I have ever received from a company after spending tens of thousands of dollars with this company over the last 15 years they're willing to lose my business over a $275 up-charge and now they have sabotaged my $1200 Honda EU 2200i generator and he said they would not work on it since they hadn't done any service on it !!!

Used Thermal for a plumbing/water leak throughout several rooms in our home in Phoenix…read more Prompt response, clear/realistic expectations set often, thorough response and work, and overall great experience. Definitely recommend

These guys are the absolute best! When our ceiling collapsed from water damage resulting from an…read moreunattached condensation piping in our AC unit in our attic. They were out there same day (Sunday evening) to clean up and start the drying process. The crew is friendly and knowledgeable. They explain everything they are doing. The best experience we have had with restoration and construction services.

I placed an order online for replacement closet shelf/rod brackets. Picked them up the next…read moremorning. Got home to SanTan/Queen Creek area only to notice one missing. Called and they were kind and sent the missing piece out the next day when they were doing a builders delivery drop in the area. Would use them again.

I've bought several custom windows & doors from this company in the past, the selection is good and…read morethe quality and pricing even better, however the customer service is horrible and if you can get past that it's worth checking out.

This is a FACT I can and will screanshot our texts…read more This guy Eddie Foster Jr. Is in NO way a honest contractor or businessman HE DOES NOT DESERVE YOUR HONEST MONEY In NO way clear communication inFACT this joker shows up at my house and measured the project. we spoke and he refused to listen to the man to hire him he knew best was the attitude and body language he displayed to me so I shook his hand and said thank you and I look forward to his quote. So a day later I get a text from Eddie saying: Labor and material other than what you are supplying is $11,500 and whatever cost of the permit from city to be determined... So if this idiot would have even listened to the potential customers request he would be a Half of a business man And as you can see from his short text quote with no break down of cost or anything So I texted Eddie asking what a " Creative engineering officidonado" Would have the nerve to get a $11500 job by shitty text and not email with a proper letter head and price breakdown I say this guy is only a CROOK and a screaming J O K E

Homescape remodelled my back yard and it is amazing. I have a fill outdoor kitchen and bar with 5…read morebig screen TVs

I had a couple creeping fig vines that died. Dani, the person who took my call, just asked me to…read moresend a couple pics. I actually shot some video showing that of the ten I bought, 8 are flourishing and only two were dying. She was super cool about it. She said to just come on down and they'd give me two replacements for no charge. It was that simple. No stress or haggling. She was just true, cool, fair, and happy to help me out. So refreshing in these times when everyone seems to want to argue or be difficult. They have earned 100% of my business moving forward and that's no small deal. I'm always working on my yard and adding to my garden. Thanks, Dani! Thanks, Whitfill Nurseries! - Pete Trowbridge Gilbert, Arizona

Whitfill Nursery is a great place with great staff for all your landscape needs. The staff is…read morefriendly and very knowledgeable, and take the time to understand your needs. I purchased a tree from Whitfill and had them plant it for me. The crew, led by Sal was on time, helpful in picking exact location, quick and efficient in the planting. My tree is beautiful and healthy and I will continue to do business here.

Aaron Bishop Construction + Design was so helpful to us. Our neighbors are having their dwelling…read moreremodeled and ABCD are contracted with them. Aaron was kind enough to notice we had a tree limb broken in the storm, the night before and knocked on our door to ask if we needed any assistance with it. I was profoundly grateful to he and his wife for Helping me and my elderly mother deal with getting it off our roof. Kind and professional and swiftly dealt with! If this is any indication of their work ethic and generosity with their time then I'm sold!