After calling several water condition companies to fix my system and failed to do so, I called Bay…read moreArea Water and Jose was able to figure out what was wrong and got the parts within 2 days my system was working perfectly! He even called the next week to check in. Highly recommend.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

Yaro dropped by on schedule to look at a leaking exterior faucet. After tightening an existing…read morefitting the leak was eliminated, with no need for replacement of any parts. I highly recommend Yaro and plan on using his services to replace shut off valves under our sinks.

Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

They did a great job On time fair price good communication…read more John did fantastic job Love my new RO system

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

Very interesting discovery!!! I am glad that my family and I are still alive to post this review!…read more After opening the RO filter housings for routine maintenance, I found out that the original filters were still sealed inside their plastic wrapping. This means the filters were never actually filtering water from the time the system was installed. Leaving the filters wrapped completely defeats the purpose of the RO system and potentially exposes to untreated water while giving a false sense of safety. This is a serious installation error. Most customers would never think to open the housings to check, so this could easily go unnoticed until time for replacement. I have photo documentation clearly showing the filters still wrapped in plastic inside the housings. And Awni, I know what I am talking about.

Finally installed it! Loved the service through Chris…read moreThe water is already becoming so soften Would definitely recommend their service. Thanks!

I called AAA Water Systems to get a quote for a water softener installation. Virginia answered and…read moreasked some basic preliminary questions, which was fine. But then she kept insisting that my wife had to be present during the consultation because it was "company policy." I've dealt with plenty of home service companies before and have never once heard of a requirement like that. I explained that I would be the one paying for and managing the project, but she continued to push the point that my wife needed to be there. At that point, I politely asked to cancel the appointment and ended the call. A few minutes later she called me back saying they could make an exception, but by then the whole interaction had already rubbed me the wrong way. It was a very strange and uncomfortable experience for something that should have been a simple quote. I decided not to move forward with them. Would not recommend.

Omar was quick to respond and helped vastly improve our kitchen sink. We had no idea how much…read moremaintenance we had been neglecting. He installed a hot water tap that connects to our current reverse osmosis system, and also helped replace some leaky pipes and installed a new touchless kitchen sink faucet. He also diagnosed a water pressure issue- which is where we really appreciated the educational part of his service. We had no idea those tanks had to be replaced every 5 years, and we'd have to check the pressure every 2 years! Amazing service, and my husband and I are so happy with the outcome and service he provided. He was also provided some freebies, like upgrading our soap dispenser for free, providing a mat to line our cabinet so we don't get water damage in case there's a leak, and a new leak detector because ours was faulty. I can't recommend him enough!

Omar was knowledgeable, capable, and professional. He…read moretrained me in the operation of maintenance of the water cooler. A trusted contractor. Thanks

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Joyce and I replaced a drinking water system with the Patagonia RO System about three years ago…read more Gone are the days of having to wait for a storage tank to refill before we have enough purified water to make a large pitcher of our homemade lemonade. There is ALWAYS ample particle free, clear and tasty drinking water. Joyce, our friends, our pets and I all appreciate the excellent quality of our drinking water! Patagonia has proven to be affordable, friendly, reliable and efficient from installation to service. I highly recommend Patagonia when you are considering addressing your water quality needs.

I had a water softener installed along with a reverse osmosis system in my kitchen, and the…read moreexperience was excellent from start to finish. The team was professional, friendly, and took the time to explain everything clearly so I knew exactly how the systems worked and how to maintain them. Both systems are working great couple of years into usage. I was surprised that the company reached out to me recently to make sure everything was still working as expected. That kind of long-term care is rare and really appreciated. Overall, great experience and I'd definitely recommend them to anyone looking for water treatment solutions.

Outstanding experience from start to finish. We had a pipe from 1916 burst and flood the garage--he…read moreshowed up quickly and jumped right in. The work was excellent, and the price came in lower than expected. Highly recommend!

First to respond to Yelp project request about a likely dead 18 yr old water heater on a Mon…read moremorning and had a plumber at my place in less than 1.5hrs. Edgar arrived 10min into the 30min window range - so earlyish. Provided written estimate with website discount and matched another offer. After I signed the agreement he puchased the hot water heater. The whole evaluation, purchase, and replacement installation with new components took 1.5 hrs. Area was left clean. 1 yr labor warranty, 6 year parts warranty. May have been able to get a somewhat better price elsewhere but with a busy work week ahead and a spouse who suffered thru a cold morning shower, this was rapid and professional.