Ernesto, one of the co-owner's of Multi-Pest Corp, not only came on time but was in fact much earlier than I had anticipated for our appointment, which was scheduled almost immediately for us (And I could see with the contacts with his office during the time in out house, Ernesto was quite a busy man.). Since I was already waiting for him, this was not a problem.
He showed up professionally attired for his work bearing professionally developed brochures and business cards. His outward professionalism, courtesy and friendliness matched his looks.
He informed me of the treatment options we had once I showed him the problem we were experiencing. His pricing for the various subscription services he was recommending were very affordable so I opted for his full-year plan.
Once agreed upon, Ernesto went through the entire house twice; first for a free termite inspection and then to do the work the appointment was made for. He took care in implementing the various solutions and gels that were part and parcel of the work required for our house and while doing so explained everything that I needed to understand about what he was doing.
All in all, a completely professional person and experience. No problem recommending his company to anyone who asks... :-) read more