She gave the most comprehensive and kindest, highest quality care on my first appointment with her…read moreI've had after seeing some neurologists from Stanford and PAMF. I'm in the medical field and profoundly grateful for her attention and the detailed plan of care that she gave me. I've been suffering from a migraine headache and thrilled to have found her by chance by booking an appointment, not knowing she would be great all around.

I saw Dr. MacCallum for dizziness that I have been experiencing since November on the…read morerecommendation of my ENT. She spent a lot of time with me not only going over my MRI and health history, but also taking about my career change of becoming a physician! As an aspiring doctor, I loved that she explained the anatomy of my scan! I definitely felt that she was interested in me as a person and not just a test result or number. She's also very knowledgeable and thorough, along with having a super friendly and positive vibe. I saw her to rule out atypical migraines which most likely isn't what I have (possible but vague diagnosis), but proposed the possibility of ear fluid pushing on my vestibular nerve which is something that had not been previously suggested to me before. Though she gave me the option of taking medication to prevent migraines, I chose not to take them as I don't have a definitive diagnosis and she was supportive of my preference. I was taken back at my scheduled time and only waited about 10 minutes in the exam room. My only suggestion for improvement would be if the nurse who took my vitals introduced herself, but otherwise I had no issues. I had consistently unimpressive experiences with neurologists in DC several years ago, so I'm thrilled to have found Dr. MacCallum and look forward to following up with her in April. I most likely won't need to see her regularly (as in I don't have worsening neurological symptoms), but would not hesitate to see her if needed and recommend to anyone looking for a great neurologist.

True quality and care from Dr. Eichbaum and staff. They have been nothing but amazing to my mother…read morefor years now. My heart is truly in their hands.

Dr. Eichbaum saved my life. I had a terrible prior back surgery and Dr Eichbaum Teamed up with Dr…read more Chou from UCSF and corrected my Spine more than I could ever Imagine. I Highly Recommend this Team.

Received cervical/spine surgeries with follow-ups in 2022, benefits continuing on! Spoke with…read moreneighbors with similar surgeries and one had brain surgery. All said they're completely satisfied and happy with the results.

My first visit was a video call. I still cannot comprehend how a surgeon is going to evaluate a…read morethoracic spinal surgery by not physically seeing the patient. As a patient, I wanted to be seen in person. Well I scheduled a second visit. After being made to wait for over 35 minutes, I was made to see a physician assistant. The third visit was again a video call. The fourth visit, was made to wait and then told that he is in surgery and another physician assistant would see me. Frustrated I left. I called to explain my frustrations, and was offered another video visit. I understand video visits maybe effective for colds etc, but when a patient is in severe pain, and wishes to see a doctor in person, and we are paying for the visit, not sure why those wishes cannot be respected. Making patients wait and not respecting their time is unacceptable. We take time off work to come in for these scheduled visits. Extremely disappointed that I never actually got to be treated as a patient should have been.

Best Doctor. Caring with a great team around him. I would highly recommend him…read more Excellent process from end to end. Good follow-up and great consulting afterwards.

I've had horrible hemorrhoids for over 20 years. Every time I have a bowel movement, I have a…read moreflare up, so I'm in constant pain. I was so scared of getting hemorrhoid surgery since I read so many horror stories about it, but the pain was so bad, I started to research a more painless solution to the old school way of just cutting them out. I found a technique called HAL-RAR, and Dr. Achanta was the only surgeon in the area that performed it. However, after meeting with Dr. Achanta, we decided to do the Staple Hemorrhoid surgery. He knew I had a very low tolerance for pain, and took care of my anxiety both pre and post op. The healing time was painless! It was actually less painful that my daily hemorrhoid flare ups. It's been 3 weeks since my surgery and up doing everything I was before, and have had no flare ups! Highly recommend Dr. Achanta!

Hands down one of the best knee and hip surgeons in CA. If not the best…read more Dr. Sah is very patient and has wonderful bedside manners. You can tell buy how he talks that he loves what he does and truly cares about his patient's. Dr. Sah has been the recipient of Argus Best award orthopedic surgeons every year since at least 2011! If you are considering a knee or hip replacement or are just having troubles with your knee or hip I would highly recommended Dr Sah for a consultation. He gets 500 stars! Sorry Yelp but some people don't fit your 5 star mold C;

Can't say enough good about this Dr. and his staff. Went for a knee replacement and was the best…read morething I've ever done.

What happened? Poor follow up treatment in the Therapy Dept. with regards to providing the right…read morepatient information and their paper work. The Therapists are great like Kevin, Sophia, and Jamie including the Aids but of course they can only provide treatment as they are ordered and approved. Despite proving clerical with the paperwork, they are still confused and erroneously provided the wrong information (ie. being treated for right hand not left to my surprise). This is failure to include patient in on their their own care planning and treatment...mine! This feedback was escalated because the person at the front desk was unable to provide rationale and an explanation. Hope this changes.

You know how they say if you're a woman and if you're a woman of color especially you don't get…read moretaken seriously by a doctor? I didn't think that was true until my horrible experience with Dr. Gay. I came in, told him my shoulder was in pain, I wasn't sure why, but I was in so much pain it was interfering with everything in my life and I couldn't even sleep. We did an x-ray, he said he couldn't tell much from it and needed to do an MRI. I said okay, and he sent me to the front to get it scheduled AND THAT WAS IT. Come time for MRI, NO ONE HAD TOLD ME that it would entail needing to lie still on my back for nearly an hour. I'm young, I've never had an MRI, how the heck would I know that? Had they told me, I would have politely reminded them "remember the part where I said I can't sleep? I literally mean I CAN'T SLEEP." I tried to go through with the MRI, but I was in so much pain I was involuntarily crying from the pain (because they also have to put your arm in a position that further amplified my pain). The technician took me out after about 20 minutes of TORTURE and I met again with Dr. Gay who didn't even apologize to not taking me seriously. He said he would give me a cortisone shot, painkillers, and hopefully then I'd be more comfortable to come back and get the MRI. I asked him why he didn't give me this during my first visit and he said "I didn't think it was this serious." ...so when I said I was in pain....that wasn't serious? At this point, I've lost it. It was human of me, I hadn't slept in WEEKS, and I was in MASSIVE pain. I said I can't believe I'm being charged for this when the doctor has clearly messed up. They said they wouldn't charge me for 2 MRIs but I still have to pay ~$300 for a "doctor visit" that entailed a doctor not taking me seriously and doing nothing for me that he could have easily done had he just actually taken the time to BELIEVE MY PAIN? Man, and the look on his face when my MRI results came back. It turned out my muscle had torn, fluid had come in and formed a cyst that was pressing on a nerve and that's why, even on painkillers, I was in SO MUCH PAIN. It needed surgery to be fixed and you can bet I didn't get my surgery done by this sexist poor excuse of a doctor. I took my MRI results to another doctor, who looked at it and said this was an enormous cysts and extremely unusual to see in someone as young as me. He said I must be in a lot of pain and asked how it happened. He was a doctor I finally felt comfortable enough saying - "I think it started when my ex boyfriend shoved me. My shoulder started to hurt then, but not nearly the way it hurts now months later. I'd only made the connection after the MRI results because now I see how it started as a tiny muscle tear pain and evolved into a cyst pressing on a nerve pain..." Imagine if Dr. Gay had been any sort of real doctor competent in hearing patients and managed to listen to me, give me painkillers and the steroid shot my first visit, and had made me feel comfortable enough to share that? If you're a woman, do yourself and do not come see this doctor. He will not take you seriously and is the epitome of what's wrong with how women end up getting treated in American healthcare. I hope he reads this and seriously re-evaluates just how awful he treated me and what malarkey it is to have charged me for that first visit. Because of him, even though I came to him in early January 2019, after experience pain the last week of December of 2018, it wasn't until March that I got surgery and was finally not in pain anymore.

I guess I feel ignored by my interaction with this office…read more My cardiologist recommended a sleep study. I was excited because I wanted to figure out why I don't sleep much anymore. For instance, last night I only slept 3.5 hours. I am not tired throughout the day but may get sleepy around bedtime. Maybe this is normal for me. My watch complains about my poor sleep quality. When I arrived the P.A. was extremely excited for me to visit and repeated this many times. She was oh so very very happy and excited for me to visit them and assured me multiple times that they would help me and extend my life. She was oh so very very happy I came to them and expressed how wonderful it was I was there. They would take care of me and help with my sleep issues. I opted for the home sleep study and they found mild sleep apnea. I selected the machine rather than oral insert or surgery. Nothing was found about my lack of sleep. That night I got to sleep at my usual time, 10pm and woke at 3am. I was so upset I texted the PA and noted that I need to go to another clinic to deal with this. She texted that she would escalate. Weeks later I had not heard anything about the machine but got a voicemail from someone named Steve. I returned his call and left a message with him. A woman called me back and seemed extremely agitated that I had called. Sometimes I don't read people correctly but she did seem upset and kept asking if I wanted to leave a message. I thought I had already done so but chose to do so again. I told Steve that I appreciated his call but I need help with why I cant sleep anymore and feel that I need to go to another clinic to deal with this. No one has called me back about the machine and I wanted to pursue it. This was a couple months ago. No one ever called about the machine. Steve never called me back. It is like I don't exist. I have been ignored.

I was 10 minutes late for the appointment after trying to find the office because there's no…read moresignage in the lobby and went around the building trying to find someone to direct me and tell me I had to take the elevator to 3rd floor. When I finally get there, I was patronizingly dismissed saying I'm late and come back at the next available appointment in 6 months...you kidding me!? 6 months for 10 minutes late?

This review is for the service and not even the surgery itself. The surgery never happened…read more My wife visited Dr. Sherwin Hua on 2/5/16 in the Fremont office for spine surgery. She decided to have spine surgery on her lower back. She had the worst patient care from this doctor and his staff. The doctor's assistant Vanessa originally told my wife the surgery may be performed toward the end of March. When she called back a week later, Vanessa changed it to 4/8/2016. After about the third week, she changed it again to 4/15/2016. My wife's surgery was approved by the insurance company on 3/3/16 and she will have 90 days to complete the procedure. My wife waited over a month and heard nothing. She called his office nonstop and left 2 to 3 messages every week, but no one return any of her calls or provided any updates. Vanessa does not answer her phone calls, return phone calls or follow up. My wife decided to email the doctor on 4/4/2016 to request a surgery date, and again no response. After seven weeks, my wife found out from Dr. Hu's new assistant Dawn that Vanessa was gone. Dawn told my wife that Vanessa never put her on the schedule and never informed anyone in the office of her situation. This was really upsetting since my wife waited so long to plan for the surgery. Dawn was proactive in the beginning, then she give my wife the same silent treatment just like Vanessa. She didn't answer her phones or return phone messages. When my wife finally got hold of Dawn, she just told her that she needed to check the doctor's schedule before she can provide an answer. So nine weeks has past and my wife is still waiting for a surgery date. My wife started calling other assistants and the other doctors in the office for an update. What she found out was infuriating and unprofessional. She was told that Dr. Hua is leaving the Fremont office and no one is taking over his patients. They told her that she will have to transfer all her records to the Santa Clara or Hayward office and to start the process over again even though her insurance company had already approved her surgery. She would have to wait another month before they can schedule her surgery with Dr. Hua. She was in shock. The doctor and his assistants didn't even bother to inform any of his patients about his moving. They kept postponing my wife's surgery without a word of explanation. They are sneaky and unprofessional. I would give this doctor no star or minus zero for the running of his practice. This was the worst patient service my wife ever experienced. She waited nine weeks without a surgery date. My wife immediately canceled her surgery or any interactions with this doctor. Avoid this doctor at all costs.

Dr. Hua and his staff are amazing, he walked us through the whole procedure and didn't make us feel…read morelike we were wasting his time. His staff was always available to answer all our questions. Kate has been amazing and very patient answering all our billing and paperwork questions. Dr. Hua's bedside manners was awesome, he made sure my husband was comfortable and understood everything that was going on the day of the procedure. He even waited for me after the surgery was done because I had left to get something to eat. We couldn't have asked for a better doctor professionally and personally. Thank you Dr. Hua & staff