I love the Gwalani family. Doctor Gwalani senior have been my doctor for over 30 yrs and now his son takes care of my neck and back issues. I have the stimulator in my back and it's the best thing that I could've done. My doctors are wonderful thank you for all your help and keeping me healthy. read more

Met with the doctor and explained my concerns, was referred to get an X-ray from an outside provider. Doctor seemed nice and genuine; X-ray occurred the same day and results were available online and instantly. A follow-up appointment was scheduled for 1 month out for a cortisone shot. Fast forward to today; no follow-up call received about the X-Ray in a month's time frame. 1-1/2hr before the appointment scheduled(1month ago), I receive a cancellation of the appointment today, requesting an MRI that was ordered by the doctor. Unsure why this didn't occur within days of the X-ray a or so month ago? Cannot say this place values people's time, or truly cares about patients pain levels or experiences. Tried to contact patient coordinators after receiving the call, no answer. Decided to arrive for my appointment and asked in-person for details. Only apologies, but no explanation from the actual doctor. Will continue to visit larger medical providers and doctors at Sutter Health or Stanford for health care concerns,truly disappointed. read more

If I could give zero Stars I would. The most runaround I have ever received from a specialist, 4 months of appointments, telehealth visits where I'm waiting a half an hour (into the appt) to receive the link to join the visit. No communication between his staff and Dr.Gwalani. I call and leave messages with his admin staff that clearly go directly into his spam folder. I am appalled that this man calls himself a pain specialist, two MRIs three x-rays later thousands of dollars in scans, 4 months of appointment and he can do nothing for me. He can do nothing for you, don't waste your time as I did. He's all smiles. All happy. All positive vibes and he tells you there's nothing he can do for you, out of his scope of practice to treat anything systemic, so if you have pain in multiple areas, don't bother. The most rudimentary westernized approach to pain management. Genuinely I am appalled. read more

I had the worst experience with this clinic, I'm gonna have to try some somewhere else, they misplaced appointment, there's no proper follow up, they canceled your appointment at last man if it's possible. The doctor looks like he is in Red Bull diet. I've been four times Which is four epidural injection each time avoid this place. read more

I was diagnosed with CRPS after a severe motorcycle accident 4 years ago. I went to Dr. Gwalani with sever nerve pain in my foot/extreme sensitivity and he suggested a sympathetic nerve block. We went through the process twice for it to really kick in, but it is working! I'm still dealing with natural pain, but my nerve pain for the most part has subsided! I am very grateful to Dr. Gwalani & his wonderful team (all the nurses were kind & friendly) for helping me with my issue when I thought I had tried everything and nothing worked! THANK YOU! read more

Type of care is great services, care quality was very good and the office experience was very nice and pleasant.

Amazing care! The staff was great and made me feel comfortable. Shoutout to the young ladies and gentleman at the front desk (I didn't get their names). Thanks to Angelica, my RN for being by my side during the procedure! She was so sweet and made me comfortable! Much appreciated team! read more

Dr Gwalani has been a breath of fresh air! After having been at another pain treatment center with no relief Dr Gwaiani was able to help me on my first visit. I have now had my first of 3 treatments and the process was extremely professional and the staff was very caring. I am very thankful I found Dr Gwaliani read more

This Doctor & his staff have been a Godsend!! The level of care you receive in office is so advanced that Pain Management is no longer an oxymoron!! I didn't realize this kind of relief was even possible, but with Mission Pain Management & Dr. Galwani; it is!! read more

I always receive outstanding care . The entire staff and Dr. Gwalani are very engaged with every aspect of my care. The office is extremely clean and well-maintained.. very professional read more

Provider is quick and thorough, however the scheduling is terrible. The first situation, I had a video visit appointment where the provider was a no show. I called and left a message to make it clear that I was not a no show and wanted to be sure I was not charged for that visit. I was then notified a couple days later that the provider had technical difficulties and I already had already been rescheduled for another date/time that I had not agreed to. A courtesy phone call would have been nice. This happened a second time. I got a voicemail on 3/4 that the provider would like to schedule a follow up video visit on 3/19. I did not call back to schedule or confirm any appointment. On 3/19 at 9am I get 3 back to back phone calls and 2 voicemails stating they were calling to remind me of my appt at 9:30a. I was in a meeting and not able to answer, but as soon as I was able, immediately called them to let them know I DID NOT schedule that appointment nor did I agree to that date and time. The gentleman cut me off saying they left me a voicemail on 3/4 but that it was fine and they can cancel the appointment. Again, I let him know I got the voicemail, but I DID NOT AGREE TO THAT APPOINTMENT and wanted to be sure that I would not be charged a copay for the cancelled appointment that I did not schedule or agree to. Multiple phone calls and voicemails back to back and blind scheduling are not good practices. I don't plan on being back unfortunately. read more

For medical Knowledge and execution (5) stars. Overall experience (4) As for the Medtronics SCS permanent implant that Dr. Gwalani has placed in me, I am very happy. I have finally been able to experience what it is to be almost pain-free for most of my activities. I had endured excruciating pain for over 20 years, and this implant has been a life changer for me so far. I've only had it for less than a month, but I see the benefits; however, to get to this point, I had to go thru hell mainly due to the stress of dealing with the administrative end of the office. Dr. Gwalani knows his job and his medical skills are spot in executing the medical aspect of it. It would have been helpful to have a video illustrating, or more literature to detail on what to expect before, during and after the procedure. Having to make a last minute choice as to what type of battery a patient prefers to have implanted when already being hooked up to an IV, and prior to being taken into the operating room is not ideal, in my opinion. Administratively, I feel there is much room for improvement that would lead Dr. Gwalani's practice to further success. The 1 to 2 hours hold times on the phone to book an appointment or getting a simple question answered or getting a call back and follow through from the office is a complete ordeal. Leaving a voice mail message is not the best of options as it goes to no-man's-land. Office staff Renee was my point of contact, and she helped ease my frustration at times, though she was limited to what she could respond. Dr. Gwalani is indeed a good doctor, and although he talks fast, and makes it look like he is rushing you, he does take in consideration your concerns. I never saw him take medical notes, so I can only assume he transcribes these immediately after he leaves the room or has extra-ordinary memory. The truth is, regardless of all my issues with the administrative end of my experience, Dr. Gwalani always made me feel that he understood my needs, and he would take good care of me, which made me feel comfortable to be under his care. read more

Great results with injections from a good team of medical personnel. There was some issues with the office but as soon as I made them aware they were corrected. Dr. Gwalani is kind, compassionate, listens and lets you ask all the questions you want. read more

I'm extremely impressed by Dr. Gwalani's efficiency. Dr. Gwalani speaks fast, and that may give you the impression that he's trying to rush you as some have mentioned in reviews, but I didn't feel rushed at all. I write all my questions down so that I don't forget to ask him because getting an appointment with him might be tough. And he patiently answers all of them. Also, it's a bit tough to get a hold of his staff, but that might be because they're at different locations on different days, but whenever I've left a voicemail, they respond back in a day or two. I've had a couple of sessions with Dr. Gwalani for Sciatica caused by a herniated disc. Dr. Gwalani knew exactly what was wrong, and had already reviewed my MRI even before he walked into the room for my first session. I was very impressed with that. He suggested a couple of solutions, and I'm trying the less invasive one first. I think he's a great doctor who'll work with you to find a solution that is best for you. I look forward to working with Dr. Gwalani to hopefully reach a complete recovery soon. read more

The staff was very professional and answered all of my questions! The procedure went very well and I am finally pain free! I recommend Dr. Gwalani to anyone who is in need of pain relief. read more

I had long term lower back pain that I tried to fix by doing stretches at home. Finally went to Dr J Gwalani for a proper fix. He diagnosed the problem, recommended physiotherapy. It worked wonders and the pain is down 70% after 6 weeks. Looking forward to the rest of therapy and 0 pain. He has great bedside manners, explained things clearly and prescribed the best solution. Highly recommended. read more

I highly recommend Dr. Gwalani. I have been suffering from neck problems for around 30 years in the last 10 years the pain has been much worse. I started out with another Hospital (supposed one of the best). They did a procedure on my nerves in my neck and admitted they damaged them and, there was nothing they could do. I literally could not live with the pain and the other things that were going on with the damaged nerves. Long story short, Dr. Gwalani has changed my life by implanting the electrical stimulation device in my neck. Thank you, and again I highly recommend Dr. Gwalani and his staff. Chris Martin read more

I have been seeing Dr. Gwalani on and off for my pain management over the last 4 years regarding back and neck pain. I have been extremely happy with the treatment I have received and in dealing with the rest of the medical staff. read more

I highly recommend, MD Gwalani, First time in so many years, free of back pain, very professional, excellent MD, very nice people!! read more

I've had lower back and leg pain for some time. An MRI finally led to a diagnosis of spinal stenosis followed by a trail of sketchy medical practitioners, frustratingly useless physical therapy and continued pain. Until I found this place. Dr. Gwalani was pretty through in his initial examination and spent a good amount of time understanding both my pain and mobility issues. He offered a multiple step plan that he thought would offer substantial immediate, temporary relief with concrete steps to a long term solution. I have one last step to take to complete Gwalani's plan. If I split my issues into pain and mobility I'd say even now I've recovered 70% of my mobility and more in pain reduction. It's given me back a big chunk of my life. I'm walking 8-10miles a day and waiting to start lifting again. I certainly have every reason to expect the next step will be as successful. Don N. read more

I have been experiencing some pain in my lower back intermittently for a few years due to a sports injury, which amplified in the last few months. Dr. Gwalani's clinic came up as a recommendation from a close friend. I decided to give it a shot and wasn't disappointed. I was able to setup an appointment fairly quickly. His facility is spanking clean. Dr. himself is a young, friendly and one of the most patient listeners I have come across in the healthcare field. He made me feel comfortable, addressed all my concerns, and educated me about my condition in detail. I left his clinic feeling relaxed, and with an action plan to treat my condition. Thanks, Dr. J! read more

Dr Gwalani's effective treatments significantly reduced my mom's chronic knee pain. She was on orthopedic treatment (steriod injections) for over a year before but Dr Gwalani's frequency heat treatment choice is far better. I can see Dr Gwalani also cares sincerely for his patients, not just for my mom but also prospective patient my dad whom I discussed with doctor about over the phone. He immediately offered care for my dad squeezing him into doctor's schedule; we really appreciate that. read more

This review is strictly for the clinical staff and not Dr Gwalani. While the doctor himself is really good, interacting with his staff is a whole another matter. a) Scheduling an appointment is a nightmare. Last time, I scheduled an in-person appointment only to find out a day before that it had miraculously been changed to a tele-health appointment. Pray tell me how much can the doctor really help online with an active back issue. Not just that, the time had also been moved without any prior intimation. This has happened not once but twice. b) Despite submitting my new insurance details, they haven't bothered to update the insurance on record even though it has been 6+ months. I keep receiving rejected claims from my old insurance. I have shared my new insurance details multiple times but to no avail. There is zero attention to detail. I hate having to miss out on Dr Gwalani's expertise and help to fix a chronic back issue but these hoops that I have had to jump thru with his staff, have forced me to seek medical help elsewhere. read more

Run run run from this place . This place is one of the most horrendous places I have ever been to. I have had 16 surgeries big and small, and I know my way around a medical office. I'm a cancer survivor, you name it, I probably had to deal with it. I requested a referral from my doctor. I have Alameda Alliance, and my doctor has never sent me to a referring physician without it being covered. I'm just at my wit's end with pain, and I thought this would be a start instead of surgery . I'm so excited to go there , like a child going to Disneyland . The first time, I made an appointment with this disgusting office. I called that morning to double-check to make sure they had my referral, and we were ready to go. I got a confirmation from Renee . I went to the office, and they sat me down to do pages of new patient info. Paperwork They brought me in and put me on the scale and put me in a Deluxe Suite room. I wish they cared for their patients as much as they do for their Aesthetics. A girl came in and said the doctor couldn't see you because we didn't get your referral. I said, "Sorry, I called today and double-check I'm not leaving until the doctor comes in and explains to me." They set a staff member named Mohammed like he's going to take care of anything? The doctor didn't even have the decency to come in and see me. I should have gone with my instinct, but I tried for a second time. I called Mohammed and asked him if you would take my insurance, and he said yes. I started the ball rolling again. My MRIs say I have future back surgery; it's not what I was looking forward to. I wanted a nip tuck and suck. Anyhow, I emailed my primary care, a time-waster. They called me today and said, "Hey, we got your referral, and we set up an appointment." Dr. Galwani said, "Oh no, we don't take that kind of insurance." This man has several offices around the bay, and I believe he's just in it for the money. He stretches his time, and I don't believe he really cares. I'm going to bet ten bucks. he drives a Tesla and really got into this business for the wrong reason. You should see how upscale the office is; you would think you were at a spa. All you get is I'm sorry, I'm sorry. Go to people who care about you who really truly care; this is not that office. If I could give them a million negative stars, I would. Very sad and disappointed. read more

See all

This office is almost impossible to reach. I had two sets of epidural steriod injections with no follow up calls. He was setting up a time for a temporary spinal cord stimulator. I called his office 3 times & got no response. Twice no one answered & another time I left a message which was never returned. My regular doctor & I decided this is not a practice for me. Huge disappointment. read more

Should say in beginning of consultation that no medication's are prescribed in this office. It's mostly only physical rehabilitation.

One star for Not being dependable. Waiting an extra hour to be seen at first appointment. Was told I would receive a phone call to schedule imaging appointment and never received even a follow up after 6 days while being in immense pain.. Called the office and the receptionist didn't even know if the doctor had submitted paperwork for mri and X-ray or not. There is no approval needed from my insurance. No call back or confirmation call of next appointment. No pain medication or even discharge papers with instructions on next steps. Wasn't asked if needed anything else such as a doctors note for work. Just felt pushed away. I don't think I'll be returning to a place that doesn't give their patients a sense of importance. read more

Dr.Gwalani is the best. His level of care is unmatched. He works with you in your situation and is phenomenally understanding. He works patiently with you with one goal, that of alleviating your pain in a manner with which you are comfortable. He is honest and frank with his assessments but never dismisses your feelings or concerns. We are so happy we came across Dr. Gwalani after having searched for a while for a pain specialist. read more

Dr Gwalani is patient and understanding. He explains things thoroughly and doesn't try to push unnecessary treatments/procedures. An overall great experience and I recommend him highly. read more

An exceptional environment, individualized care and compassion. I will refer anyone I know who is in pain. Dr. Gwalani and his staff are as good as it gets! read more

I had the best experience with Dr. Gwalani. He was very patient and listened to all my symptoms. He was able to quickly isolate the problem and the meds he prescribed helped relieve the nerve pain which was troubling me for almost 3 months! Highly recommend if you are looking for a pain therapist! read more

Many negative ones over the last couple,e of years, including the one I posted about a month ago the truth about your practice and yourself! First and foremost NEVER RETURNING CALLS!! NOT FOLLOWING UP ON PROMISSES, UNKEPT PROMISSES! I all and the office does not pickup, that has been going on forever, my husband called, no answer,no return call! Told me he personally would find me a pain doctor! I call ask desk about it, no return call! My toes have been numb for over a month and my back has been hurting bad! Dr was going to send me to a place in San Fransisco, NEVER HAPPENED !!! I was refused an MRI AT NorCal MRI because I had a PACEMAKER,!! I do not have a pacemaker! Dr Gwalani did a Spinal Cord Stimulator thru MEDTRONIC, that is a unit that can be done for an MRI,!! They insisted that was dangerous and could not do it! Dr Gwalani did not interfere, or help me to get my MRI, this was sorta of an emergency, so NorCal were getting me in early! Now I have nowhere to go! A Doctor who REFUSES TO RETURN CALLS, I had a nervous breakdown over it couple of days ago, and I cursed and screamed, I was besides myself over a doctor who once insurance paid him has no use for me! I had spurs on both knees, he removed the ones on my left knees, what baffled me he took me into special room with the above lights that he did not o many even use!!! I am supposed to have the spurs removed in 2 weeks from my right knee, the worse one! Well now I figured I did no longer have him as a doctor since cannot be the doctor he is supposed to take care of me, ANSWER HIS PHONE, RETURN MESSAGES, I just called my insurance and have a new doctor, and filed a complaint! But not sure he can see me for awhile! What the hell am I supposed to doon losing my toes??? read someone else's review that Dr Gwalani would not transfer this patients file to their new doctor !!! Scary! read more

Phenomenal treatment as well as great bedside manner. 100% recommend especially due to the fact that some minor procedures are done in their facility instead of having to go to a surgery center . 10/10 read more

My mum has been suffering from severe lower back pain due to disc herniation and has consulted various doctors in India but have not been able to manage pain. One of my friend recommended to take second opinion from Dr Gwalani. We immediately contacted him and he was so prompt in getting back to us. I found him to be extremely patient, knowledgeable and the treatment plan that he drafted was very personalized. It's hard to find such doctors who take so much time to understand patient's 'lived experience' with the problem. Glad we consulted him. read more

I had been in pain with my right knee for years Nothing seemed to help Dr Gwalani took my case and I started improving Then on Thursday Nov 11 he gave me a cortisone injection The clinic was very clean the staff professional, Dr Gwalani listened to everything I said When I walked out of the office this was the most pain free I have been in years I can walk now without a limp read more

No response from Doctors office. Guess my impression of he didn't really care about me was a true reflection. Quite unbelievable.

Dr. Jaimish Gwalani has been amazing! He really has gone the extra mile to take care of my pain concerns. From all the insurance hassles to the injection he has been such a support system. He has made my pain reduce almost 90%! His bedside manner is amazing also. Thank you so much Dr. Gwalani. If you're in pain he's the guy to go to!. read more

Dr Galwani is great. My neck and shoulders are feeling much better. He listens and takes time and care to understand your pain symptoms.

I can't even explain how relief I feel after meeting Dr. Gwalani! My mom has been in so much pain for the pass 2 months! And finally Dr. Gwalani explained why she was in so much pain. Honestly it's hard to find a good Dr now in days that cares about there patients. He answered all my questions about my mom's condition and procedures that will be done to her. Thank you again Dr, and of course his 2 amazing front staff who were very helpful to me over the phone and In person. Can't wait for my mom to be out of pain. I wish I could give your practice a 10 stars!! read more

I waited over 10 minutes for someone to just pick up the phone. No one answered and I finally hung up :( I am in pain already and was willing to give this place and Dr a try. If they don't even pick up the phone how can I have any confidence that the treatment will be proper? read more