Nice little hotel, well located, good service, extremely clean... breakfast is ok. My only…read morecomplaint is about the elevators - too small and too slow. If in Florence again, I probably stay there

Great location and near the train station as for the pros…read more Cons: - the A/C is not strong enough - as you walk in there's a smell to this place that can be off putting - it took them over an hour to pull up our car which they told us 15 mins - no views I'd expect a little better from this hotel chain but it wasn't terrible, not great.

Lovely hotel with great staff. Just a short distance from SO many historic and beautiful sites…read more Right along the water as well. I was surprised at hat how many awesome places were so close to this hotel. I took a taxi once and realized it wasn't necessary. The breakfast spread provided was absolutely delicious. Will only stay here when I'm in Florence.

We stayed 3 nights at Hotel Berchielli in June of 2024. The location was fabulous. We had a clear…read moreview of the Ponte Vecchio from our room. If you are into photography, its a great place to photograph this historic landmark under different lighting as the evening turns to night. The location was very central and the staff very helpful and friendly. There was one incident in particular that impressed me. I arrived in the morning well before check-in time and asked to store my luggage at the hotel and do a quick trip to the leaning tower of Pisa before checking in. I took my luggage to the storage room with the help of the porter and in my hurry, had accidently left a little case with all of our passports and more than 2,000 Euros in cash on one of the shelfs. The highly professional and conscientious porter found it and turned it over to the front desk. What honesty!! The staff was extremely accommodating, including the general manager who took the time to personally make himself available when requested by me. Five stars? I would give this place 10.

Amazing beautiful hotel! I'm so glad we booked this. It was perfect walking distance just far…read moreenough away from the main hustle and bustle. It was about 10-15 minutes walking to the duomo/city center area. The room itself was so clean and plenty of space. The bathroom was amazing, nice big rainfall shower and tub. The water pressure was insane!!! Nice big closet and comfortable bed. We booked a garden view room and it opened up to the lush garden area. Right outside our window was delicious smelling gardenia flowers. It was so peaceful walking out there to hear the birds chirp and smell the flowers. The breakfast was so good. Ate there every morning! Staff was so helpful and friendly, we had cappuccinos delivered to our table. The coffees were so good and the breakfast selection was excellent. Staff was so friendly and helpful. They were so nice and greeted you as you enter every time! Within the immediate area of the hotel are some nice restaurants and cafes! Walking distance to evening!! 10/10 excellent hotel!!!

We really enjoyed our stay here . The hotel is clean, updated, and staff are very courteous and…read morefriendly!! It is very close to major tourist attractions, walking distance. The daily breakfast buffet which is included with our stay is wonderful; selection, quality of food and service were spectacular!! I would highly recommend this place to anyone looking for a place to stay in Florence Italy!

We stayed at Hotel Glance in Florence in May and had a wonderful experience. We were checked in by…read moreStephanie who was very friendly. She shared important information and key points of interest. We also interacted with the doorman, Carlitos. He was very friendly and helpful. The rooftop pool and bar were both excellent. Great views from this area. The only issue was there was no shade or umbrellas around the pool seating area. However, looking around at rooftops at nearby hotels, we didn't notice any umbrellas at those locations either. Perhaps, it some sort of rule. Regarding the breakfast, it was comprehensive. There were plenty of hot and cold items, which provided something good for everyone in our party. The rooms were modern, clean, and the mini bar was stocked. We booked a room that included free access to all of the mini bar drinks, which was stocked daily. The location was very convenient. It was a short walk to the train station and points of interest. In addition, there were several restaurants nearby. I would give the Glance Hotel a walkability score of 9 out of 10. If I ever return to Florence, I would stay at Hotel Glance again.

The Hotel Glance was in a very convenient location to the train station and Duomo, but with that…read morecomes with the noise. The rooms were rather small but the general accommodations were excellent. Breakfast was included and the rooftop pool. I would definitely recommend the glance hotel.

Based on our internet research, we chose to stay at this hotel for 3 nights based on the location…read moreand the modern, clean decor. When we arrived, we were thrilled to see that the photos on the internet do not do this property justice. Spectacular hotel. The location really is fantastic and we would absolutely recommend this hotel. Truly central, quiet and in a wonderful part of Florence. We've stayed at many fabulous properties and the service at this boutique hotel ranks at the top with the best of them. The staff went out of their way to accommodate us in every way - the front desk staff was warm and friendly from the first moment, allowed early check in, researched various options for our day trip and arranged the rental car that was brought to the hotel and picked up at the end of our use (a huge convenience when unfamiliar and uncomfortable about driving in the middle of the chaotic Italian city driving). Because of the location of the hotel, we simply drove over the bridge to the other side of the river and we were off to the small towns of Tuscany. When we asked about their recommendation on our first day for a quick lunch, the doorman walked us to the restaurant. The breakfast was visually appealing and tasty, in the chic and warm library. Perfectly flaky croissants and a wide variety of interesting warm and cold breakfast choices, including honey presented in the honeycomb. The breakfast staff was professional and exceptionally attentive - for instance, when one of my daughters went up to the room not feeling well, the staff assembled an assortment of breakfast items beautifully and offered to take it to her in the room. Loved the quality materials, finishings and details in the hotel. The heated towel rack, fluffy towels and robes, the great closet and sleek armoire with all the organized space made our stay even more enjoyable. The only suggestion I have for the hotel is that the cleaning staff communicate to the management if something needs repair. In our two rooms (310 & 311), the tub drains didn't work properly and took forever to drain. In the triple room, it was less of a big deal since there was a separate shower, but in the twin room that had the combination shower tub, it wasn't pleasant standing in the dirty soapy water waiting. We didn't complain because we were there for three nights and didn't want to be inconvenienced with repair work or moving to a different room. Overall, I still rate it 5 stars because everything else was outstanding and we would stay here again. We checked out their other two sister properties and although they were beautiful, we like this hotel better. The Hotel Continental across the courtyard has a rooftop bar overlooking the Arno River and the Lungarno Hotel has a beautiful patio restaurant with gorgeous views of the Arno River, but we liked the modern style of this hotel better. Guests can choose to eat breakfast at the Lungarno Hotel instead (for a nominal supplemental charge). We chose to skip that option bc our hotel offered plenty of options in their breakfast and the convenience factor. Perhaps if our stay was longer, we would have tried it for variety and to eat outside next to the river. The other two hotels were beautiful but a little stuffier and more traditional in my opinion based upon a quick visit of those two hotels.

The hotel was a beautiful place upon our initial arrival, however when walking into the lobby, it…read morehad an overwhelming smell of raw sewage. We then go to our room on the 6th floor and it had a strong odor of mold. We went to the front desk and expressed our concerns. We were told they would look into the issue. No follow up what so ever, they just disregarded our concerns. We will be letting our travel agency know about our issues with this hotel, in hopes they do not book any other clients. Very disappointed!

Hotel Pendini in Florence offers an elegant blend of history and modern comfort. Its location is…read moreunbeatable, right in Piazza della Repubblica, providing easy access to Florence's main attractions like the Duomo, Uffizi Gallery, and Ponte Vecchio. The historic charm of the hotel is evident in its classic decor and beautifully preserved frescoed ceilings, while the rooms are impeccably clean and thoughtfully updated with modern amenities. The staff are warm, professional, and attentive, going out of their way to ensure a pleasant stay. A highlight is the breakfast, served in a lovely room overlooking the piazza, with a selection of fresh pastries, fruits, and Italian specialties. Despite being in the heart of a bustling city, the rooms are quiet, offering a restful retreat after a day of exploring. The room was clean and functional but a bit small for two adults. The same for the bathroom whose shower was a bit claustrophobic for my 6'4 husband. But small rooms are the norm in Europe and for the time in the room it did not cause concern. Overall, Hotel Pendini is a perfect choice for travelers seeking an authentic Florentine experience with excellent service and a prime location. It's a charming place that feels like stepping back in time, yet it meets the needs of modern travelers beautifully

This was by far my worst stay in Italy. There is a bar right…read morebelow the hotel that has live music until 1am every night. So don't ever plan on getting a peaceful nights sleep. The Hotel is ambivalent to this aspect and simply shrugs their shoulders. Plenty of other places in Florence to have a decent nights sleep.

Hotel Spadai was highly recommended to us by my sister-in-law. She constantly raves about the…read moreplace, and I could totally see why. The hotel was centrally located, and it's one of the more modern, elegant hotels we've stayed at during our trip. The Duomo and Piazza Santa Maria Novella were steps away from the hotel, and it's a less than 10 minute taxi to the train station. Their complimentary breakfast was amazing. They offered a huge variety of items including hot food, tortes, cereals, fruit, cheeses, parfaits, quiches, etc. I enjoyed a latte every morning with them. Our room at Hotel Spadai was excellent. Very spacious with tall ceilings and had plenty of room for us to lay out 2 large pieces of luggage and 2 small carry-ons. The bathroom was big as well, but the shower was disproportionate to it. The shower felt so much smaller, and what's weird was its two double doors. The doors met at the corner of the shower and didn't close all the way, so water could easily escape to the floor. Other than that, I would 1000% stay at this hotel again next time I'm in Florence.

The best hotel I've ever had the pleasure of staying at! From check-in to check-out, everything was…read moreabsolutely top-notch. The room and bathroom were spacious, luxurious, and beautifully designed. The staff was incredibly friendly and welcoming, and every detail of the experience felt thoughtful and elevated. The amenities were fantastic -- especially the unexpected happy hour at the bar, which was such a lovely touch. And the breakfast buffet? Truly unmatched. I'm convinced every future hotel breakfast will pale in comparison. I still think about the incredibly fresh raspberries and strawberries I had every morning! I also loved the robes and slippers provided in the room, which made the stay feel even more comfortable and indulgent. The location is perfect -- close to everything and just steps from the Duomo, yet surprisingly peaceful and not overly noisy. The hotel itself smells amazing and is decorated in such a beautiful, modern style. I honestly can't say enough wonderful things about this hotel. It was worth every penny, and I would stay here again in a heartbeat!

Very hospitable, great location, safe and quiet with luxe amenities…read more I mean, a person can nitpick anything, right? There isn't much to find wrong here. From the amazing rooftop view to the staff who are all willing to engage and share recommendations and anticipate your needs, to the very good breakfast, it's all done nicely here. Very clean. Tastefully appointed, lots of open space to gather or isolate, I highly recommend it here. And i don't just rave about every place. I did slip out at 3am for a smoke. The clerk seemed annoyed about unlocking the front door and one of very few passers by was pretty sketchy. Back inside, the new security shift didn't recognize me and obviously observed me to make sure that I belonged, without being insulting or TOO conspicuous. Just enough to let me know that safety is a priority. Next door to the national library and so close to amazing restaurants, shopping, and sight seeing. Ok l, every trip has an ordeal. Ours was that the taxi app didn't help from the train station. So, it looked like a short walk. Let me tell you, with loaded backpacks, crowded sidewalks, and humidity, it was NOT a short walk. Get a cab!

Nice, nice, nice hotel located on the Arno River. All the amenities one could ask for by American…read morestandards. It is within walking distance to most major shopping areas, and most historic sites, including the Ponte Vecchio. A superb breakfast is included in a stay for about €300~ $ 340 pp nite. Service is excellent especially when Luca, a staff member , greeted us on a few occasions. Nice bar, nice dining room, and a very pretty lobby with a rooftop pool and bar. The view on the roof is beautiful.