My family and I stayed here on our recent trip to Florence and had a great experience. The front…read moredesk and restaurant staff were friendly and helpful. The family suite was perfect for our family of 4 and the hotel itself and the rooms were really charming. It's a short drive to the city yes, but just far enough away to give you space to relax after touring. In addition, we ate dinner at their restaurant and it was the best meal we had in Florence. We highly recommend this hotel.

Guys, this hotel is awesome. It's just far enough from the city where it feels like you are in a…read morecountryside, but it's just a 5 minute ride from the city. Rooms were very charming and they had an amazing breakfast with very friendly staff. I would love to stay here again. Wifi was good, parking right across the entrance and a beautiful view out of every window! Great hotel! Stay here, you will love it.

As my long time friend and fellow Yelp'er Timmy S. says in his review, it's hard to give Villa Olmi…read moreanything other than Five Stars. The grounds are magnificent. The rooms are well appointed and updated. The Staff is knowledgeable and polite, while being friendly enough to be approachable to get suggestions for an outing. The food here is a Wow. A big one. The twelve of us were part of a Viking Cruise Extended Destination and we had four days and three nights to tour greater Florence and Siena. Each morning we were greeted by a friendly staffer who offered us a delicious Breakfast and a freshly made Cappuccino. While at night, their Chef outdid themselves, with an exquisite meal and out-of-this-world Tuscany and Piedmont wines. See the separate review of their "Il Cavaliere Ristoranti" When I die, this would be my version of heaven. As Timmy says: "Five stars doesn't seem to do this place justice. I'd gladly give them a 6th star." I would heartily agree.

We had a wonderful stay at Villa Olmi Firenze. We were graciously upgraded to a beautiful room…read moreadorned with classic wood beams--pure Renaissance charm. Dinner at the restaurant was spectacular, with each dish somehow better than the last. The hospitality throughout our stay was exceptional, and the thoughtful touch of leaving us biscotti made it even more special.

We stayed at Hotel Spadai and had a wonderful check-in experience. The staff was friendly and…read moreaccommodating. When we got to our room, we loved the view overlooking the street, just one block from the Florence Cathedral. The room was very comfortable, especially after arriving in the rain. As we explored the city, we spoke with Noemi at check-in and asked about the spa services they offered. She was a good listener and helped decide on a package. We looked through the brochure, and she recommended booking in advance to ensure availability. We decided on the €295 couples package, which included a couples massage 30 min/each. The private spa would be booked for two hours total. We booked it for the following day, and she informed us that cancellations were not allowed within 24 hours. Not only was the hotel stay excellent and the service top-tier, but the spa experience was on another level of luxury. We were escorted to a private spa area that included a jacuzzi, sauna, steam room, bathroom, shower, robe and slippers. The massage therapists each gave us a relaxing 30-minute massage. Snacks, berries, and wine were also included. We chose to have them delivered to our room afterwards but you can have it during your spa allotted time. I must say, for any special occasion, this experience is absolutely worth it! Besides the comfortable room and friendly staff, the spa treatment was hands down the highlight of our stay. I can say with certainty that when I return to Florence, I wouldn't be able to stay anywhere else.

Excellent hotel, 150 yards from the Duomo. One of the nicest hotels we have ever stayed at. Staff…read moreis fantastic, super friendly and everyone had a least a little English, at least enough to communicate. Best bed linens to be found, we had great nights rest every day. The included breakfast was also outstanding. We enjoyed a Spa appointment, wish we could have included a massage, but that was not available. Steam shower and sauna were great to rejuvenate after 8 miles of walking in Florence. We will be back again.

The Villa la Massa is the only place I stay when in Florence. It is only a short ride into town,…read moreyet seems hours away from the hustle and the noise. When you are ready to go back, a driver takes you in every hour and picks you up. The staff is very friendly and full of joy. The rooms are fabulous and the food is divine. Tamara, at the front desk, helped me find the coolest things for my group to do. She is a smiling face from morning until evening. Elise and Anastastia were helpful in all ways. 5 stars and 10,000 gold stars for Villa la Massa!

Just stopped for the day to have apertivos and cocktails-- can not recommend this place enough. We…read morewill for sure be back, and will for sure be staying here if we are ever back in Florence. What a dream!

The place is very nice and the accommodations are beautiful. This is a great place for newlyweds…read more They do not have any TVs in the rooms. It can get boring. The views are great and the food ok. The cooking class they hold is AWESOME! Definitely do the class. The food you will make in class will be far better than the food you have in their restaurant.

One of the place we stayed at during our tour through Italy. It is without saying that they have…read moreimpeccable hospitality and service. Very quiet and a perfect spot for a getaway - especially a honeymoon. Our room was comfortable with a sitting area, separate bedroom and the bathroom had every thing one would need -especially the tub with a gorgeous view of the valley. The restaurant is spectacular with the breakfast and dinner. Cannot wait to go back.

This hotel makes you feel like you're in your own home. My wife loved the room, tea room and…read moreeverything about this place. Great hotel, great location with the most frienliest staff ever. Thanks for making our stay memorable.

This is a great family-run hotel that is big on personal service and comfort. Monica and Andrea and…read morethe whole staff are incredibly gracious and helpful. It's located in a neighborhood that is often overlooked by Americans because it is seemingly too far from the city center. Actually, it's no more than a 15 minute bus ride (the stop is across the street.) The hotel is spotless and the AC works well enough to be comfortable. I stayed in 2 different rooms, one large King and a small Single. The King was huge and nicely appointed with a homey touch. The Double was quite small but allowed the AC to cool well. In time-honored Italian tradition, rooms have the requisite 24" x 24" shower stall and bidet. Several great restaurants nearby and the gelateria 50 feet away, IMHO, is one of the best I've tried. I come to Florence frequently (I have family around the corner) and will make this my new go-to place.

I booked this hotel last minute at 1am. I booked based on reviews. Now there are a few things I…read moremust say it is NOT your typical hotel no boutique no BnB I can't explain it. I checked in the hotel very late the caretaker was helpful and nice. He even lugged my heavy ass luggage to my room. Getting to rooms is where it starts to get weird ... it's like you have to leave bread crumbs down to make sure you find your way back to where you started. Literally out down over through up turn left right I was like wtf where am I going. Yes it is a very old hotel or whatever. It is like a scary movie I felt Norman Bates or Jack Nicholson was waiting for me at any second. The place is huge and very very eclectic. It's very unique I mean if it were a house I would love to live there because of the uniqueness. But I have to admit pretty spooky at night but the room is comfortable clean the AC blasted water pressure cool. I find in Europe most Queen beds are twins together so that didn't bother me the tub was clean I didn't have to wear shower shoes. The only drawback was NO IRON so most of my clothes I wore stretched since I couldn't iron. No coffee machine it had a fridge. They mentioned something about misquotes but I didn't have an issue. All in all it is different yet cool and very close to a lot of stuff.

This was our second time staying here in the last 3 months, total of 3 nights. We absolutely loved…read morethe stays and the interactions with our lovely hotel staff! Although we had a number of non-standard needs due to multiple family members arriving at different days and times, everything went very smoothly and the staff were gracious and accommodating. Special thanks to Erika and Laura who helped us set up some storage for our luggage for the several hours post-checkout as well as arranging a cab for travel outside the city. Really everyone was super helpful and we intend to return at the next opportunity! The hotel itself is also fantastic and represents the classical Italian aesthetic ina very appealing way. Good WiFi, excellent breakfast buffet, no hotel restaurant but super nice courtyard. Reasonable cost, 10 minute walk to the Duomo and Central Market. Decent AC and bathrooms! Thanks for the experience Hotel Monna Lisa!

It used to be a Monastery, and now its a hotel... This was yet another amazing surprise on our…read moretrip... Just look at the pics... ohh, and American readers, this is a Best Western, and it seems that Best Westerns Europe ROCK!!! I reviewed a Pizza place near here... Pool was again one depth, again odd for my kids, but damn, the rooms were amazing. The place was stunning and the artwork..... I want to shout out to the special bartender/waiter/room service guy who made my children happy - bringing more pizza... yet not the best, still damn good!

We really liked the rooms at this hotel and the lobby and grounds were very nice as well. It was…read morealso pretty quiet and the staff was friendly and helpful. There were a couple small down sides: 1) The hotel is a ways away from everything so it's a bit of a walk to get to restaurants, shopping, etc. That in itself wasn't a big deal for us, but there is very little area for walking so you're basically inches from traffic if you want to walk anywhere. 2) Walking is basically a must because there isn't much food selection at the hotel. There is a little bar with a few basic items and that's about it. The hotel did provide breakfast for our tour group and the breakfast was very good. Overall, despite a couple small drawbacks I'd be happy to recommend this hotel.

Atrium Bar review- room was gorgeous, Server was great! 5…read morestars. Food - ordered the Parmesan Tempura and the shrimp on top of crispy rice - really disappointing how dismal this tasted. The hotel should have better tasting appetizers! I didn't want to order anything else since the bar menu was so unappetizing- 3 stars.

Loved Florence again ! The staff, the bar & the grounds are all wonderful .. the Michelin star…read morerestaurant was awful... pretentious, boring and the food truly underwhelming. Go elsewhere!!