It is in a beautiful location. The scenery stunning to say the least. The signage very poor…read moreespecially for someone who has never been there before - a weary traveller from Ayrshire. The entrance very confusing. The restaurant was lovely but some staff more attentive than others. We asked for the bill twice before having to go up ourselves. The portion size was out of proportion e.g. my husband had loads of hummus left because he only received a few crackers. The leisure facilities had no staff there - you were left to your own devices to find out how everything worked. The lockers were complicated - again signage very poor. Nothing flowed properly. Quite disappointing really. We got this as a gift - not sure if I'd go out of my way to return.

I had a lovely one night stay over the weekend that was a birthday gift for my partner. We had the…read moredeluxe bed and breakfast stay with dinner included in the cost (worth £150). Service upon arrival was fantastic and and were quickly checked in and given directions to our room (thank goodness!) The room was spacious and had its own sauna which was super cool. Each room had a balcony and the shower/sinks had an interesting layout without a door, but somehow fitted well with the design of the room. It was quite rustic in terms of design and I've rated one less star because the room was dusty (I pulled up the blind and heaps of dust fell on me) and the walls appear to be paper thin (10pm and I could hear conversations through the wall and children carrying on in the hallway). The views from the room look directly over the lake and mountains in the background which was utterly breathtaking. So onto food. We were seated by the window with great views of the lake again. Service was prompt and friendly which was lovely. For starters: bread with oil and balsamic, and scallops with black pudding. Both pretty good and the scallops were cooked well. Mains: beef burger and the rib eye cooked rare. Again, both good, not amazing though. Dessert was the peanut butter parfait which was clumsily plated but tasted good. Overall it was... good. There was really nothing that stood out or wowed me though. Breakfast the following day was good, we had the classic Scottish breakfast which was hot and tasted good, but again nothing remarkable. Overall a lovely stay due to the views of the lake. It was generally peaceful and relaxing and a really great gift idea.

Fan bar. Great banter. Staff awesome. All latest sports plus monthly live actaread more

We were in the area and stopped off for lunch. The service is impeccable and so friendly which is…read more the main reason for the score. We have a 6 week old baby and it's so nice when staff are understanding of the difficulties faced at times with a newborn. The staff seated us next the fire so that we were warm and away from drafts. The food is wholesome but doesn't really rock the tastebuds. My starter of breaded Brie was done well and Hubby's lentil soup was piping hot (a must for soup!). Both were palatable and enjoyable. I opted for lasagne which was served with salad and chips. It almost reminded me of a school lunch in that it was comforting. Hubby's burger was well seasoned and quite tasty! Dessert was homemade profiteroles in chocolate sauce. It was tasty but didn't rock the tastebuds. It's a little out the way from Glasgow as it's just outside of Kilwinning. However there's a good sized car park and the staff are simply lovely. Great value for money in that we both had 3 courses and a few non alcoholic drinks for the grand total of £25. All in all we were happy with the meal and the staff made it even better.

Excellent food at a very reasonable price. Good service and pick the conservatory when dinning as…read moreit over looks the river, peaceful and relaxing outlook.

I had never even heard of Gleneagles until our friends mentioned they lived just five minutes…read moreaway--who knew this hidden gem was right under our noses! Walking in, I was instantly in awe of the beautiful golf course and the lineup of Bentleys and Rolls Royces casually parked out front. Talk about arriving in style! And the cherry on top? A friendly Scottish staff in full kilt attire, greeting everyone at the entrance--I felt like I'd stepped into a movie. We wandered around the hotel, soaking it all in, and couldn't resist staying for dinner. Such a fun and fancy experience!

First class hotel, way too expensive. I felt out of touch staying here. I was surrounded by…read moreextremely rich people and outrageous prices. For 30 minutes of Archery, I had to pay 500 dollars! Buying a bow, arrows, and target is less expensive than that!!! I made my money's worth, as I made the record for the week, but still, $500 is way too much. Besides that, beautiful rooms, scenery, and food. My favorite part was the breakfast buffet. I had the best smoked salmon I've ever had. I would recommend you only come if you're willing to blow a few thousand dollars.

A very nice place to stay that is warm and cozy. Reminds you of your home and the people are…read moreextremely friendly and helpful! Our family was really welcome and we enjoyed ourselves. Great food Great accommodation Great people Can't wait to return

This was the setting for my sisters 50th birthday meal, and what a great setting it was…read more We arrived a little early to deck out the table and area with a couple of balloons and banner, the staff couldn't have been more helpful allowing us to sort it all out before the guest of honour arrived. This done we waited on the rest of the party in the residents lounge, where there were plenty of comfy seats and tables in the conservatory with a well stocked bar (a plethora of whiskeys on offer as befits a bar not far from the ferry terminal over to Islay and Jura) just off it with craft beers etc. On the arrival of the rest of the party while we sorted out drinks in the lounge the waitress dished out menus and after a suitable time perusing, took the order for the meal, allowing us a little time to catch up before informing us that the starters were ready and allowing us to decant to the table in the other end of the conservatory. Bright and spacious surroundings in the restaurant and comfortable seating make this a pleasant place to be. The food was superb starters consisted of scallops which were seared to perfection on black pudding, pulled pork on a black pudding with a poached egg on top and all cooked perfectly. Mains were Fish and chips with a healthy bit of fish and chunky cut chips, rump frites again a perfectly seared and not insubstantial lump of rump and skinny fries, mac and cheese with the option of spicy sausage through it, creamy and delicious, rib eye steak again juicy, beautifully prepared and with sides of mushrooms and vine tomatoes. Deserts were rather good as well, all in all a fantastic unrushed night and great company in clean, comfortable surroundings.

Romantic boutique hotel- if in Oban - great people and perfect setting for you. Perfectly set up…read morerooms in an old Scotish Manor. Breakfast included. Perfect for your special occasion. Views of the harbor. Park like setting

Atmospheric country house-style hotel well-placed overlooking Oban harbour. Easy walk from station…read moreor ferries, off-road parking. Our room was large and comfortable with a great view of the harbour. The restaurant serves a classic Scottish breakfast, and the dinners (menu changes daily: we stayed 3 nights) showcase the local seafood and meat. The food was very good. There is a modernised but not antiseptic bar and a very comfortable residents' lounge. Service throughout was excellent. It is not cheap, but good value for money if you want to push the boat out a bit for a special break away.

Lovely welcoming atmosphere toby was there to greet us and was very informative about things to do…read morein helensburgh. Room was absolutely lovely home from home feeling. Best night sleep I've had in years. Would highly recommend 5*

From the owner: No.20 is Boutique Bed and Breakfast set in a Victorian Townhouse on the shores of the Firth of…read moreClyde. Sea views, log fires and a little luxury will leave you feeling relaxed and pampered. Tea/ coffee and scones on arrival and a tasty breakfast made with local Scottish produce. We have 3 luxurious bedrooms, each designed with the guest in mind.

I attended a party for my nephew's Christening in the West Park Hotel which was held in the…read morefunction room. Generally, it was a very nice place, roomy with a modern decor. Drinks were reasonably priced and the hotel provided a buffet. However, the service could have been better. Quite often, I went to the bar for a drink only to find it deserted. One time this happened only for me to walk into the foyer to see the barmaid chatting away to her co workers. This was slightly annoying as we were told we could not buy a drink from the restaurant and bring it through to the function room.

I have to agree with the previous reviewer on this one. Although the West Park is stylish and…read morereasonably priced, I was not impressed with the service the time I visited. Based in a rather awkward spot on the boulevard leading into Hardgate, it is a shame this is the case as it is a much nicer hotel than others in the area.

The room was terrible. The window only cracked about three inches. On any other day, this might…read morenot have been an issue, but the week I was there was exceptionally hot (78 degrees F) which made a room without air conditioning very warm. Since we could not open the window....it was like being stuffed in a box. We asked for a fan at the desk three times without word or results. Finally, at 10 pm, my husband went down to the desk to ask that they do something or we were going out to the car to sleep. Other people had their window open (you could see if from the outside), but ours had a child-proof metal guide that blocked it. The wallpaper was peeling all over and the carpet had holes. I would not recommend or stay here again.

Stayed here on a couple of previous occassions because of the proximity to the airport. Booked…read morethrough Booking.com. Check-in went ok. Big disappointment that the main restaurant was shut as previously the meals me had experienced there were good. We had to eat in the Bar with a very limited menu. Not great. The room (1st Floor) was ok - nothing special but looked as though it had recently been upgraded. Unfortunately, our neighbours were not early bedders and didn't understand how to be quiet. By their accents, they were regular drinkers. Had to go to reception at 0330hrs to request a member of staff to attend to the neighbours - and on arrival at Receptgion, a fight was just startin g, I guess this was not part of the Hotels' Entertainment Programme! A bottle of Buckfast was in evidence so make uo your own mind as to the age profile. Allegedly some of the locals hire a room and divvie up the cost then have a party! So the taxi driver told us. So, beware!!!

Afternoon Tea Experience…read more Came here to have a nice Afternoon Tea. We did stay just half an hour away for a couple of days and the Afternoon Tea looked excellent when we checked online. Made a reservation (a must) a few days before. Our Bulldog was welcome here as well which was great! There are several parking lots on the grounds, so we took one a bit further away from the building to enjoy a bit of a walk on the grounds before heading in. The Afternoon Tea is served in The Lobby Bar. Which might not sound exciting, but actually has a very comfy and classy setting. Some tables (which were taken already) with wonderful views. Got our table and got the Afternoon Tea explained. Then ordered some pots of tea - there's more complimentary tea in case one or two aren't enough. You even can switch to other flavours. Dilma tea is served here and has some excellent flavours. "Italian Almond", "Blueberry/Pomegranate" and "Rose, Marzipan & Mint" were all great. First served was Leak & Potatoe Soup, Haggis Bonbons, Vol-au-Vent, Quiche and various Finger Sandwiches (Scottish Smoked Salmon with Dill Butter | Roast Chicken & Cranberry | Cream Cheese & Cucumber | Brioche with Egg Mayo & Cress). All fantastic items. Nothing store-bought, really tasted housemade and homemade. Then Strawberry Pavlova, Chocolat Religieuse, Victoria Cake and Lemon Poppy Seed Cake. Third and last then the Scones with clotted cream and jam were served. This really is an experience and you won't go home hungry. Don't plan on any big meals later on....or before arriving. The quality is really high, it really rises above any other Afternoon Teas we've had in various places. Even a big name in London wasn't as good as this one. But not just taste-wise it was excellent, but also the presentation. All pieces of art. As great in taste as they look. Amazing. Service was nice and friendly and working hard. Just at the start there was a bit of confusion. First the tea didn't arrive. And when it did, there weren't any cups yet on the table until we've called. But that was a very minor issue that didn't bother our great experience here. And really: at 50$ pp it is fair priced. You get a lot of wonderful dishes and items here. You can also upgrade to an Afternoon Tea with Champagne or Sparkling Wine if you'd like to. Surely the best Afternoon Tea we've had so far. Highly recommended. The Cameron House itself is a beauty and the location stunning.

Sadly, my daughter and I checked in here tonight on Christmas. We travelled all the way from…read moreCalifornia and were so excited to arrive. The valet man was lovely. But checking in at the front desk, we encountered a woman too busy to give us much information about the hotel or whether we needed reservations for any of the restaurants or activities. She rushed us through checkin and told us to read about it on the tv from our room. When we found our room, there was a lovely welcome platter of chocolate on the table that I had pre-ordered to surprise my daughter for Christmas. But next to it was a half-empty small bottle of milk. And in the fridge was a half drunk bottle of water. Then we tried to pull up the dining options on the tv as the woman told us to do. We scanned the QR code which took us to options. We clicked on room service and tried to access the menus, but we received error messages after trying multiple times. We dialed the extension "2414" it gave us to call room service. That line was dead. Again, we tried multiple times to no avail. We then called the front desk and asked if we could have unopened bottles of water and milk and if someone could take away the half-drunk bottles. We had to call twice to remind them since nobody came after the first call. The front desk then connected us to room service and the guy said he could try to walk us through the menu over the phone. I asked if we could have a physical menu to look at. He said he'd send one when he had time as he was working on five orders ahead of us. I told him we just wanted to know what was on the menu so we could decide if we were going to go to the pub, try the traditional Christmas dinner or room service. He said it might be awhile. I expressed my unhappiness about not being able to get information about our dining options and he was rude but said he'd send a menu when he could. The woman who brought us water and milk for the chocolates was friendly and tried to get the menu on the tv to work, but it didn't work for her either and she said the number they listed was wrong and suggested we try another number "2411" I think. By then my daughter was upset with me because I was becoming frustrated by feeling like the hotel staff was too busy on Christmas to provide information or service to us. With that, my daughter went to the pub alone to find food and I'm going to sleep. Christmas night is ruined after us being so excited to finally get here. It's too bad they don't have working QR codes or enough staff to help their paying guests. Seems like other people come just for dinner and maybe they are getting good service but as a paying hotel guest, this was perhaps the worst checkin experience I've ever had. Probably what we should've expected for traveling at a busy time of year like Christmas.