I took my truck in for a gas leak per a friend recommendation, the staff was very friendly and…read moreknowledgeable, Ed the service tech had me vehicle in the bay and out and they took care of me at an affordable price as well. I will be taking my vehicles there from now on.

My Cousin while visiting from Florida went here for an oil change two days ago and the service tech…read morelooked over the front end and tried to advise her to replace her struts! Said they were leaking and he could repair them for around $1000. She declined and told him no, that she would have her husband take care of it. After she left she drove approximately 15 miles and noticed the abs light wouldn't go away on her dashboard. I called PRO-TECH for her and asked them if perhaps they disconnected a wire or something while doing the oil change they said no, shouldn't have needed to do that. Recommended to bring vehicle back in the morning. After finding a CARite dealership nearby from which she bought the truck in Florida she decided to take it there the next morning for a second opinion as it was under warranty. They then inspected the vehicle and said the calipers were loose and rattling probably causing the abs light issue so they then tightened them back up. The vehicle had just had the brakes checked and repaired just two months earlier before coming to MI at a CARite dealership in Florida. They also inspected the struts and said they should be fine to drive back to Florida and didn't require replacement! The following day after driving approximately another 80 miles something came loose and was dragging under the vehicle causing her to pull off to the side of the state highway. Looking under the vehicle she found a bracket of some sort hanging down and dragging the road. She then contacted her dealer again and had to have the vehicle towed to them for repairs again. They said the bracket would have had to be removed to do the oil filter replacement and must not have been properly fastened back after the filter replacement. They then generously replaced the missing fasteners and did not charge her for anything. Thank you CARite! Shame on you PRO-TECH!! It appears there are still bandits lurking around trying to make a dis-Honest living!

They did a great job and were very communicative. More than fair on their prices and did not try to…read moreupsell. We will definitely be using them for our future vehicle repairs and maintenance.

Loved coming here till I got the total on an oil change done for my 12 Dodge Grand Caravan. It…read moretotaled out to $61.99 for an oil change cause they use AC Delco "dexos oil". This is almost double to what I paid before and no communication that their prices went up or they're using dexos oil before they performed the oil change, especially after the fact we called in ahead making an appointment. I've worked in auto service for 12 years and never thought I'd see the day when basic oil changes cost $61.99 out the door and using basic synthetic oil too.

Had such a great experience when purchasing my vehicle from here…read more From the time I walked onto the lot, until driving off the lot, it was stellar. I worked with A. Wynn who provided me with exceptional customer service. He talked with me throughout the process (which lasted a few days), but he was amazing. He answered the questions that I had and when he didn't have the answers, he didn't hesitate to reach out and get back with me. Such a smooth process. I would return when in the market for another vehicle in the future.

Rude service and if you're a woman trying to buy or lease a car from them just be weary! Anthony…read moreAllen tried to appraise my car for $16000 when it appraised for $18000+ at three other dealers. When confronted with this he was condescending and rude. Fred Stark was worse and wanted me to just trade in the car to "get around any negative equity" knowing that I have positive equity in the car and just wanted a nice payday at my expense. I told him that I would be wasting the equity in the car and that I just had it appraised for $18000 by Buick where he said "Buy the Buick then!" I really wanted a Niro but I've hit a brick wall with them so guess who's buying a Buick. Lol

Took my 2016 BMW 328xi to them to have the front shaft seal replaced. Unfortunately they did not…read morehave the correct tools to work on my vehicle, but did find a place for me that could do the job about 8 miles away called A & J Motorsports. While I was disappointed that they could not do the repair the recommended place did a great job. Highly recommend A & J Motorsports to get your car repaired!

I will never take my vehicles anywhere else. They are family owned and it shows! Great service! I…read morehave never in my life had i been treated with such Respectfully when dealing with car repair. They truly care.

Oil changes done in a fast and friendly way. I have had them…read moreinstall a new battery too. Thanks!

SHOCKS AND STRUTS - TOYOTA Having my Toyota repaired for…read moreshocks and struts. I will update as the work is completed soon in July - 2025. So far, their prices are fair and reasonable compared to other repair shops for work of this type. Rick got back to me with a quote in a timely manner and was a friendly guy to deal with. Will update my post as the work is completed.

Jamie was outstanding full of knowledge and so nice and professional. An the mechanic that worked…read moreon my car I'm sorry I didn't get his name but he too was so nice and professional. I would recommend anyone to come here for any car service they require. Thanks Tuffy team. Cindy C.

Great Service. Very helpful.very responsive. Always made sure job was done right and I was happy…read morewith the service.

Got a flat from a large mail on a Sunday. Dan patched it up and had me on my way in less than ten…read moreminutes. Nice guy, really reasonable and knowledgeable on tires and rims. Thank you.

Had a flat from a bent rim on a Sunday when no other businesses were open. Dan was friendly and…read morehelpful and fixed the whole thing in about 10 minutes. Great service.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks