I went through the wash, first thing I noticed the price was higher, second thing was they took the…read moretip jar down. The third thing was they used to have two people scrubbing the hard to get places. Now they have one. The fourth thing was a person wiping the car down at the end, now there was no one. At the end when I got home it looked like it was half washed. Today I took the car back and showed the attendant of the poor wash job. He agreed it was a poor job, he couldn't get a hold of his boss so he said he couldn't make the decision to wash it again, and sent me on my merry way... So you think I'm going Tobe back.. NOT!!

Awesome staff, so helpful & always playing great music. Never had a bad experience!! Would highly…read morerecommend doing the monthly subscription they have, it definitely pays off.

Line express has been out go to oil change place for decades. The quality and timely service make…read moreit work it.

I had an appointment for tire changeover this morning…read more I went to the Swanson Ave location. Driving along N. Tommy Moe Dr. an employee got out of his car from the parking lot and ran out into the street right in front of me so I had to hit my brakes pretty hard to avoid hitting him. He darted into the employee entrance door in the back of the building. This guy literally played frogger running into traffic. I went to the tire shop. There was a sign on the front door that said the tire changeover is to be checked in at the front desk of the other building. So I went to the other building. The skinny white woman at the counter mumbled when she spoke so I couldn't tell what she was saying. She also barely moves her lips when she speaks like a ventriloquist. She was very grouchy and rude. I was able to decipher that she was telling me that my appointment was at the other building and pointed to the building next door. So I walked over to the building next-door, which was the building I had initially went to with the sign telling me to go to another building. The ill tempered Burnett lady inside told me that I need to go back to the first building and pointed me towards the other building. I told her they had just sent me over here. She turned around and walked away. So I begin walking again across the parking lot towards the other building and this time a third employee with bad posture was walking out the door and met me in the parking lot. He told me that there was another location near Carrs where my appointment was. (He was also rude And grouchy as well, but at least he told me what I needed to know. This information would've been helpful at the very beginning).

Chaz has taken care of all our family's vehicle collision needs for the past 5 years. They work…read morefast and do everything within their power to get you back into your vehicle fast. Front desk staff and technicians are top notch. I won't take my vehicles anywhere else.

Our 2022 F-250 Superduty was torn up by 117mph winds in Wasilla. The passenger door was flung open…read moreand folded all the way to the front fender. As if that weren't enough, the truck was rock sprayed everywhere, breaking light lenses and trim pieces. There's more: the Thurs before the storm, a driver of a Subaru driving way too fast on ice and snow slid into the back of our truck as my wife slowed to make a turn. Crystal, our Chaz appraiser, was amazing at gathering all the damage for the insurance company to review. USAA said that she is one the best that they work with. Our truck was reworked to showroom condition. New door installed + alot of sheet metal reworked and replaced. The truck was repainted on site in the middle of an Alaska winter. All turned out amazing. Thank you folks for a great job. Will certainly recommend

Caught some ice and slide up a snow berm such a bad day. Steve and his crew were amazing. Had a…read morequick estimate done completed promptly. Other shops gave me a 3 month lead time on parts. Steve had them in 3 weeks. They Called me and said they had the parts in from the manufacturer , they kept on top of what was needed and kept me informed. I dropped off my car on Monday had it back in pristine condition looking amazing by Thursday. keeping me perfectly on schedule for when I needed it back. Steve and his Team will have my future business as needed. I 100% recommend to my friends and family

I'm not impressed..in anyway.. Not timely..missing parts…read more..statefarm may be satisfied but I'm not..bad value for them..

I have had them do maintenance and repairs on my daughters car, several of my vehicles and my…read morewife's. All the time quick, clean, and upbeat office staff greeted us. They were the only ones who could get me in during COVID and they were amazing. Since then I was hooked, any vehicle maintenance I need I go there. Even if they cant do it they have zero issues with recommending a shop when I needed a complete exhaust. Top notch work and professionalism. This is how old time garages use to be

I couldnt get my Truck running so I had my truck towed there $150 and they put a charge on it got…read moreit running drove it out the shop still had problems. They said no charge but take it home. That they wont work on it. And they wouldnt tell me why, I asked over and over please tell me anything. They said no. So I had it towed back to my home another $150 tow. Totally wasted my time and money. 300 in tows and got no answers. Took me awhile but I got it running myself later.

To: Edmonds~Auto I had checked~out a-lot of places to…read morefix my engine to get rebuilt, I had lost my engine for over a year. I felt some~what happier going to Edmonds~Auto then all the other~ones. I'm retired Seeing about pricing on my truck has gone up over 6 up to 10 higher, I feel that's because Donald J. Trump. He was to be faired I thought, I want him to go that way, the worst man in our office since I was born in 1957!!!!. Randy Reily Wasilla Ak.

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

I was in desperate need of getting my brand new 2019 Ram truck flushed out. I needed a second…read moreheater for my workshop in the bed. The auto parts store gave me the wrong antifreeze causing the truck to overheat. I went to the Dodge dealership and they told me the antifreeze was contaminated, after showing them what I purchased. I purchased the Dodge Ram antifreeze and headed to Midas. These people at Midas were great, I had a emergency and they took care of everything, cleaned up the truck afterwards. The counter person taking my information was great he got me in on a emergency, the technician was great giving me some advise on the extra heater hoses, what was going on, overall status. Everything was great afterwards, the back flush cleaned out the contaminated antifreeze, the Dodge Ram antifreeze was used, and best of all the truck engine is fine. These people at Midas are awesome, trustworthy, great service. David Wasilla Locksmith safe & Vault

Not transparent about appointment. Called 8 days prior and explained service needed. Made…read moreappointment for following Saturday based off of availability recommended by Alonzo. Arrived in morning expecting vehicle would be started soon. Dod not happen. When I inquired I was told vehicle would be worked in based off of other vehicles needing service. Charma maybe, but Alonzo checked me in at my "scheduled" appointment time. When I followed up why my vehicle hadn't been started he told me all vehicles needing service are checked in in the morning and then rack and stacked on priority. So I asked if I really needed an appointment and if I could have dropped off anytime during the week and was told, yes. Long story to say, appointments don't have ANY value. Definitely recommend getting true vehicle maintenance somewhere else. Good for unscheduled oil changes...maybe

* The amount it took to replace my entire new windshield…read morewas quicker than expected. * The technician was friendly, thorough and informative.

I will never do business with this office or company as a whole again. They broke my car months ago…read moreand ghosted me. They haven't called to follow up once. Every time I call they say they're much to busy and will call me right back. I haven't been called a single time. I would steer clear of this establishment if you value your vehicles. I already did the free follow up and they confirmed the damage before ghosting me and not responding in any manner.