The customer service is very inconsistent. Bad experience today with one of the same individuals on…read morethe inside who does not have good customer service. Very combative; not a good listener. Deflecting the situation; interrupts you while talking; has a sarcastic smirk on their face while talking to you; unprofessional! More of a bully demeanor. The gentlemen on the outside are phenomenal but this individual makes it a bad experience. I have a picture of them that I'll post later but she has dark hair; two pigtails; and chunky/overweight.

Family run and small town customer service oriented. Great prices, especially on higher end dog…read morefood.

Thankful to Nico for servicing my baby, she went in a "white crusty dog" and came out like a…read moreperfect lil angel baby cloud, we will definitely be back!

They're friendly, very gentle and sweet to our dogs, reasonably priced, and responsive to questions…read moreand scheduling requests. We've tried quite a few other local groomers, but were disappointed in one aspect or another. We'll keep going back to Always Pawsabilities.

I just took my fluff in for a nail trim (now $15 bucks) and asked if they could do a paw shape and…read morepad shave I got quoted what I thought was a total of $20 and turned out it was $35 after he was done. Not much of a paw trim at that total rippoff. Give me a break!!! A full bath & grooming including those 2 services would have been around $60. I'm a Senior working a minimum wage job. 2nd time they've tricked me. I'm DONE with these guys. I live right around the corner from them but now will happily drive right by them to take my lil' guy to someplace more honest. Counter person was very sweet & that's why they got 2 stars. Also, I've left 2 messages over the past couple of weeks trying to confirm they are still open as the daycare portion of their business is clearly closed. No call back.

I take my Akita in every few weeks and West Coast K9 has kept her coat beautiful and well groomed…read more She loves to go in for her spa days. Highly recommend them.

I have been taking my girls here for about 8 years now. Joe and Taylor are amazing, along with…read moreeveryone else that they hire. I have a Yorkie/Maltese (14 1/2) and a Maltese (4) that I take in every four weeks. I also had a Yorkie/Maltese that passed four years ago that went here for years as well. They area also always on time with your animals and they will let you know that instead of two hours (for my two small dogs) it will be two hours and fifteen minutes that day. When I show up, they are ready at that time. I have been to groomers that would keep my girls for FIVE hours or more, and just tell you they will call you when your animal is ready. That's just ridiculous. Both of my girls get excited when I tell them I am taking them to the groomers. They used to shake when they would first come out of the carrier, but that was just due to the strange scents and what not. Now they come out wagging their tails and crawl right to Taylor and Joe. I am constantly asked where I take my girls because their grooming is so good. I HIGHLY recommend Calming Nature. You won't be disappointed. Yes their prices have gone up, but they did not raise their prices for the longest time AND they are still cheaper than any place anyone I know takes their dogs.That is NOT a reason to give them a bad review. They also have their cancellation policy posted, they are a business and have people wanting appointments. If you cancel last minute, they can't fill that appointment. A lot of places do the same thing whether it be salons or doctor offices. Remember, if it's your first time there it might take a few times to get exactly what you want if you are picky about what you like. Joe is so great about listening to what you like, or what you don't like and will implement it for you. I have asked him to try something new just to see if I would like it and realized I did not in fact like it at all. It just ended with a "let's not do that again." Just be honest and if you don't like something and let him know if you do.

I have been getting my dogs groomed here for the past two years. They are the best. Great customer…read moreservice, quality grooming and very friendly staff.

When we picked up our dog, we were told he had wet his bed, which means he wasn't taken outside in…read morea reasonable amount of time. he doesn't have accidents and must have been beyond miserable. Very disappointing to have such a wonderful pet treated so poorly. Candy Sanders

LOVELY SERVICE AT A GREAT PRICE…read more If you own a #dog and you find that it's too much paying $56 USD for a pet hotel where spaces include a TV, antlers chandeliers and chefs to feed peanut butter to your dog, this is the place for you. When we have to travel and we want @ewokyorkiepoo to be taken care of, we go to Nelly's Ark. The boarding price is very reasonable ($17 USD per night) and they seem to have a very good control of their customers. The spaces for the dogs are separated by size of they'll feed either what you bring or what you ask them too. OUTDOORS This property sits in a semi-rural area, yet close to I-5, so you'll find that they take the pets out to the large, natural grass area in the back... Where they can experience outdoors for 15 minutes a day. Outdoors in the #PNW has a different meaning for different people, even for dogs. It's #outdoors nonetheless. RESERVATIONS With a large all-season all-inclusive waterpark resort such as Great Wolf Lodge a couple of minutes away, finding a spot takes time. Make sure you make your reservation in advance and remember to bring your dogs vaccination records! SERVICE It seems that only dogs are accepted, but there's an extremely friendly cat that will greet you at the lobby... But not as friendly as the young woman attending or the one taking your pet inside.... Ewok was SO excited to see them again #ruizmedina

They know how to tenderly care for infirmities of older dogs as they groom. Our mini-Australian…read moreshepherd is 18! She always comes home looking great! We love them!

I take both my dog here. The staff is really caring and friendly. Their prices are really…read morereasonable.

Dawn grooms our giant breeds and takes such good care of our oldest too. We had 3 Saint Bernards…read more(now only 2) and a foster Great Pyrenees. Dawn has groomed all of them and each has been perfection. Our oldest saint girl has a standing 10 week groom with dawn and I couldn't be more thankful for dawns skills and kindness; and our younger saint sees her every 3 months about give or take. Dawn is Truly one of a kind. The other ladies at the business are a delight and always so helpful and kind. We love this place and Dawn!

Capitol City Grooming is heads and tails better than any other groomer we've been to. We've taken…read moreour fluffy (uber fluffy) corgi Bernie to numerous groomers in Tucson and Olympia and we've never been truly satisfied with the result. He'd be clearly traumatized when we picked him up and his trims were invariably uneven. Sometimes they would even wound him - but not tell us. We'd find the bloody evidence shortly thereafter. So we were thrilled to find Capitol City. They were friendly and kind. When we picked him up 4 hours later he was clearly in a good mood - no trauma. And he looked absolutely beautiful. The best trim job ever - no blotchy patchy areas. Just a handsome tri-color corgi. Mind you he was a ROYAL MESS when we brought him in! We had stopped going to groomers after so many disappointing results and had tried - and failed - to groom him at home ourselves over the past 2 years! So they had quite a challenge! All the more reason to be impressed with their skill and obvious excellent treatment of our boy. And to top it all off - their fees are extremely reasonable! We were expecting a very high bill given the challenge he had presented. Can't recommend enough!

We have been customers over 17 years. Maike is an exceptional groomer. She is professional and…read morewonderful to work with.I know she really cares about our Shih Tzu girls. She goes above and beyond and is meticulous with her grooming. One of the things we really appreciate is her great communication skills. She will let us know if there's something of concern, or to keep an eye on. In my opinion, you can't do much better. We just can't say enough about how happy we are with her services. She really cares about the dogs.

Wonderful service. My dog absolutely loves Maike. Super service, knows dogs and how they are to be…read moregroomed and cared for. Love the extra of the little bandana Dixie Don's at the end of her treatment.