Can't speak for the grooming because my pup didn't get groomed here. The products here though…read morehowever seem well organized and of top quality. There were multiple selections of raw food from frozen to kibbles. I'm a beginner at using raw food but the lady at the cash register was very informative and helpful. My pup seemed to like the raw food but it does give him runny stools (you can return the food if it doesn't work out for you). The cashier said the food goes into donation when returned which is a great policy instead of wasting it and trashing it.

I've been taking my cocker spaniel there for over a year. A girl name Ashley, groomed him twice did…read morea fantastic job each time but then she quit. Since then, they have been having high turnover and 3 different people have groomed him. Each one doing a worse job and, charging more. This last person Wednesday, April 10 was horrible. I asked them to thin out his hair, smooth out the sides. When I picked him up, nothing was smooth or thinned out. I asked her to try again and she just made it more choppy so I asked her if she could smooth it out And it got worse. He looked like garbage. I said never mind. They charged me $145 and I left. When I got home, I noticed quarter sized scrapes behind each ear, which were raw. Clearly they had been bleeding at the shop before I picked him up. I will never take my dog there again.

We decided to go to petco to get an individual training class with Michelle! First off, Michelle is…read moreamazing! She knows her stuff, she's polite and makes sure we got out with knowledge on how to ease Jax's undesired behaviors. We had to work on Leash pulling, greeting, recall and maybe some anxiety. Of course we can't resolve it in one day, but she gave us the tools to get there. We left with some calming spray and some 2 for $5 dog toys.

i visited this location on april 18, 2026, primarily to restock on bloodworms. while browsing, i…read moredecided to pick up a juvenile angelfish. it wasn't an impulse buy. this was a koi marbled anglefish that i've been reserving space for in my aquariums for months. i have multiple tanks syndrome. my plan for this fish was specific: it would start in an established 40-gallon tank with neon tetras and eventually be moved to my 60-gallon community tank once it reached a size where its natural predatory instincts might pose a risk to the smaller tetras. between those tanks and others i have, there's also no reason why i can't also shuffle fish around later on. since the angelfish was only about the size of a half-dollar, i knew from my five years of experience in the hobby that aggression or predation wouldn't be an issue in the immediate future. i approached an employee for assistance, but the interaction quickly became a disagreement about compatibility because as soon as i mentioned the neon tetras, she refused the sale. i explained my setup, my background in fishkeeping, and my plan to rehome the fish as it matured. i essentially told her i would take full responsibility for the livestock. after some back and forth, she eventually agreed to the sale. i walked away believing we had reached a understanding, even if we disagreed on the level of risk. the situation took a bizarre and unprofessional turn while i was in the checkout line. in front of other customers and staff, a manager approached me and informed me that i was no longer welcome because i had "cussed out" or was "cussing at" her employee, specifically citing the "f-word". banning a customer is a nuclear move. at no point during my interaction with the staff member did i raise my voice, use profanity, or act in a way that could be described as abusive or would warrant such a reaction. i was genuinely flabbergasted at that point. absolute disbelief. if this store has security cameras, i highly recommend reviewing them for proof of me "cussing out" or being abusive to the employee. i was there between 2:30pm and 3:00pm. you will find no evidence of anything other than reasonable conduct. if you find the contrary, i will check myself into a mental institution as it would mean i'm clearly losing grip on reality. i respect a business that prioritizes the health of its animals and tries to educate its customers - so two stars for that. the staff showed concern i would expect. i've seen first hand the crap staff here or any pet store can experience with people coming back with dead fish and blaming the store while demanding a refund. however, i cannot respect a staff member who fabricates stories of abuse to poison the well on a customer's character simply because they didn't like being challenged during a disagreement. using management as a weapon to retaliate against a customer after a sale is agreed upon is a massive failure in integrity. i understand the stress of dealing with uninformed buyers, but lying to justify a power move is where you lose all credibility. not to mention the "sorry he's your husband" insult directed at my wife as we were already walking away with our backs turned. there is absolutely no professional context where a remark towards a customer's marriage is appropriate or warranted. i went in purchasing $10 bloodworms + a few other dollars in supplies. this debacle was over a $4 fish. and for reference, here is the grow out tank it and 2 others went into. no predation yet! i'm decidedly shocked.

I went there an the owner is very nice and helpful birds were all really pretty and healthy there…read morewas also another room with big macaws flying around and you could hold them but if you're looking for a budgie I wouldn't recommend this place because they don't have budgies but they have other amazing birds like conures and live birds and cockatiels

The owner is such a sweet compassionate parrot person. We loved seeing all the happy healthy birds.read more

Needed help with a small rodent in my care. They have no rodent blocks, no puppy milk replacer,…read morethey only cater to dogs and cats. Off to Amazon I go!

Online orders are hit or miss. I generally order online and ship to my house. Lately they have been…read moremucking up my orders and I've decided to go back to chewy. I've had issues of them delivering to the wrong home, running low on product and refunding me, or running low on product then asking if I can wait a day or two for shipment to come in..... Online ordering is hit or miss with this location. Kind of annoying how you can't just contact a company 800# you have to call the store number. Customer service wise they've been very good and easy to work with. I've honestly started buying my cat litter at Fred Meyer because it is more reliable. I'm frankly glad covid shipping disruption is over as it is nice not to have to worry if cat litter will be available or not when I come in.

My dog has been a customer here for food and vet care since he was a puppy, so I trusted them to…read moregroom him for the first time. While the groom itself looked fine, my dog was cut near his private area and this was not disclosed to me. My dog is very reactive -- there is no way this injury went unnoticed. The groomers requested I bring him in so the vet can take a look at th grooming injury and for me to be eligible for a refund. He was prescribed both a topical and oral antibiotic that he needs to be on for 2 weeks. This was presented as them "making it right," even though the visit was necessary solely due to their mistake. When I requested my refund, I was initially offered only $20 on a $140 grooming bill. After insisting, they agreed to a full refund -- and then immediately removed me as a client, meaning I now must also find a new vet as well. There was no empathy, accountability, or concern shown for my dog's wellbeing. Since the incident, my dog has been uncomfortable, wearing a cone, refusing to use the bathroom, and barely eating. I've had to rearrange my schedule and miss work to care for him. Mistakes happen. But how a business responds to them matters -- and this response was unacceptable.

DO NOT USE REBER RANCH GROOMER! Made an appointment two months ago, just moved to the area. They…read morecalled me three times, to verify the six upcoming appointments I had made, for monthly maintenance and a deep grooming spa day. Each time they were confused by what I asked to have done, saying that it was booked incorrectly, by the previous employee, obviously not knowing what each employee was doing. My husband took our German Shepherd girl in, they spent 10 minutes on her, didn't do half of the items that I asked to be done, charged 55 bucks, and refused a full refund. Instead, they created their own package, slapped a price on it, and did what they wanted to do. Not what the customer asked & paid for. We made an appointment, got an email, got a text message, and they made him wait as a walk-in, instead I'm giving him the appointment he had made. I called to speak to the assistant manager, she was dismissive, argumentative and rude. Our dog was traumatized. Her stomach was shaved bald, yet they didn't bother to rake out her fur, only spending 15 minutes for a list of grooming items needing to be done. She had a wonderful groomer, before we moved, and has never behaved this way. She was scared when she came out of that room. Reber Ranch is not what it used to be. They are unprofessional, disorganized, argumentative, and dismissive. With the behavior of my dog, I am considering calling the authorities, for this facility.

Awesome customer service and was able to get my dog's nails trimmed pretty easily. A lot of other…read moreplaces don't ever answer their phone.

I didn't realize how long my little dog's nails had gotten and I needed a quick cut. I called…read morearound and everyone was booked or closed. I stumbled across Soggy Doggy and was delighted to hear they stay open till 8:00 during the week and that nail trims can be taken as walk-ins. My little dog was so scared but Audra and Johanna took such good care of her and did a fabulous job! I will definitely be back!

This is the personification of an old school LFS. All the staff are knowledgeable. Sure it's not…read moresuper polished but this isn't a museum you are looking for a wide selection of fish and oh boy they've got em. They've got a 16 year old arrowana in a tank above while you browse their extensive inventory of freshwater beauties. Did I mention the plants? All the plants they've got in their tanks are alive and healthy and most importantly at a FRACTION of the cost of Psmart and Pco. The staff knows their stuff and since I was starting a new 29 gallon I figured what the hell I'll ask for a seeded piece of old filter media and without question it was done. THIS is what fish stores strive to be. Knowledgeable staff, reasonable prices, INSANE selection and the personal touch of fulfilling small requests like providing seeded filter media. I've been in the hobby for 20+ years and I know for a fact that the number one fish killer is a non-cycled tank. The fact that this vendor was willing to break off a piece of their seeded media was reason enough to understand that these guys are the actual real authentic deal. Your search is over come to Midway don't question yourself.

Great store with an owner that's been in business over 50 years! Great selection of fish, food and…read moreplants

I found this by accident and feel like I been really missing out they have a huge selection of…read morefish, altho most are guppies and Molly's and that sort of thing. They do have one wall of cichlids but I feel like the selection wasn't that great on the cichlid front mostly African, not to much south American. Still a really cool store tho, ghost shrimps for only 75 events a piece! I will definitely be back.

Store sold me sick fish soon after removing a "sick fish" sign. I didn't quarantine because that…read moretank is still cycling. Didn't think to put in some other container. Contracted ich which killed 11 green neon tetras and the two rummy nose fish I bought from them. Ich isn't gone from a tank just because the spots on the fish disappeared I later learned. Store should have continued treating tank and cleaning gravel of parasite babies for a few weeks. On another occasion I observed an employee dumping a customer's tank water into their tanks. I will not buy any live goods from this store every again. Not the first time I lost fish either. Nice people but beware!

I highly recommend the Tukwila Petsmart pets hotel! Our babies absolutely love staying there and…read morethe staff love them! The staff, including Krystal is very kind and friendly to them. They take good care of them. One of our babies takes medication for some medical issues and the staff administers it properly. We have been using this pets hotel for boarding since 2021. The check in process can be a bit hectic sometimes but they do take good care of them. They have been many times, and we never have had issues. They always get their baths at the end and they love getting their baths at the salon and then coming home. If you leave your babies here, you can trust that they will be well taken care of, and that's coming from picky pet parents. :)

Pet friendly as always. Great prices. Employees are always helpful and the store is always…read moreorganized and clean.