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    Dog Spaw - Kent

    3.8 (72 reviews)
    Open 8:00 am - 6:00 pm

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    Patchy patchy, 1 week later!!

    My Shihtzu-Pomeranian dog has been getting groomed here for at about 2 years now. Last Thursday, when we dropped my dog off, we had explicitly told the groomer to trim her ears and tail in addition to her body. The groomer commented that what we want is what my dog usually gets (according to their notes). We all agreed. My dog seriously came home with a patchy fur cut all over her body. It has been a week and she still looks patchy! Her paws were not groomed at all (she looks like she is wearing bell bottom pants), her ears are uneven, her armpits ignored, her tail left too long, and her face is a mess!!! My puppy is walking down the aisle in my wedding soon, and she looks like this! We scheduled this fur-cut specifically on a certain day so she looks her absolute best on that day, but now I am just hoping her uneven fur wont show in our professional wedding pictures!!

    Mady W.

    I have been taking our three dogs to the Kent location for over a year now. We have two silky terriers and a tiny yorkie. The two silky sisters only get a trim as we leave their hair long so they get trimmed around their face, feet, and tail/rear end area. This time one silky came home with a bare rear end and back of tail was completely bare. Her butt looks like a baboon monkey. I do not want the person who groomed her to touch any of my dogs ever again if I decide to go back there again as it appears this person requires further dog grooming training. Answering your question: There was no hair loss on my dog. She always has lots of hair on tail and butt. The only thing that has typically been groomed in that area is around the anal area itself. The hair is left long and the back of the tail is only trimmed and not shaved bare. My other silky was also shaved in that area more than usual but is not as noticable as the dark haired silky. Your groomers have never cut her like that before. This is not the way it should be done. I initially sent you an email directly but when you did not respond I decided to make this public. I will no longer be bringing my three dogs to Dog Spaw. Customer complaints should be immediatley addressed.

    Miniature Poodle
    Billy N.

    I'm a longtime, 22 year resident of Covington, WA. My wife and son are both U.S. Military Veterans. I graduates from the University of WA as an Industrial Engineer, and currently work as an Engineer at Boeing. We currently have a Minature Poodle, and a Staffordshire Terrier. Just introducing myself. I have never been treated so poorly by a business in my neighborhood as I was today! To be honest, I wasn't prepared for the out right mean, angry, weird and standoffish attitude I encountered. A simple inquiry about pricing for washing my dog turned into fear and aggression. The door was locked when I walked up so I knocked. The groomers stared me as if to decide weather opening the door to a customer was the right thing to do? They finally "cracked" opened the door. My plan was to walk into the establishment and check it out before just allowing them to handle my precious pet! I asked "how much would it cost for you to wash my Staffordshire Terrier?." The groomer looked back at her co-worker, relayed the message for a response. It's $70 dollars as she held the door to ensure that I stayed outside while she turned away. Can I see your establishment? I asked, she looked back and ignored my question, it's $70 she barked while glaring at me as if I owed her money. They never showed me a price list or grooming options, just treated me like I was trying to harm them for some reason? How I was spoken to and treated made me feel so bad that I had to right a review to warn anyone that has plans to use them as groomers to beware. If a person can be treated this way, your animals are likely being handled and treated unfairly also. Stay away from this place if you don't want to experience outright hate and potentially ruin your entire day!

    My dog a couple of weeks before the groom.

    I am sharing my review from the Maple Valley location since the ownership is the same and my biggest complaint is how the owner handled our situation. After reading many other reviews - it sounds like others have had the same experience with the owner as well as the rudeness of the staff and the way the groomers just decide to go ahead and shave dogs when they find any matting, instead of giving the owners a call to discuss - they just take it upon themselves to take away all their fur and make them look horrible. I have never wrote a bad review. I do not like to put bad energy out there, but our experience at this groomer was so incredibly terrible, I feel like they do not deserve me keeping this to myself. This place is horrible. Starting with the woman who checked my dog in, who was extremely rude and impatient. We had specified how we would like to have his hair cut (he's a Cavalier King Charles Spaniel) so we like his legs, feet and tail hair kept longer, body shorter and as much of his ears left long as possible. We knew he had bad matting in his ears, but nothing more than he has had in the past and other groomers were always able to cut them out and leave the hair longer around it. They basically told my daughter that there was no way to do that and that if we kept his other hair longer he would look "stupid." My daughter called to tell me this and I immediately called them to speak to someone to discuss. No one picked up the phone. I tried over 15 times and left two messages. My daughter had to leave for work so I was left to just wait and see what would happen. 3+ hours went by with no phone call to let us know he was done. Again, I tried to call. No answer. My daughter just decided to go up there and they said he had been done for a while, but they had forgot to call us. The dog that went in and the dog that came out look nothing alike. They completely butchered him. We all cried he looks so awful. He won't even come out from under our bed he's that embarrassed. I finally received a call from the owner, Jeremy. Upon calling him back, he told me that this is what had to happen, did not offer any sort of apology, just kept telling me everything I shared about my experience was "good feedback." We were charged $140 to have our dog look completely horrendous. I asked "Are you going to offer compensation or a discount?" To which he said, "No, the services have been rendered and I will not be doing that." We will never be back.

    Joanne B.

    Going to the Dog Spaw was a great experience! They got my little Milo in and out within an hour, very efficient! Milo is about 2 months old and hasn't ever been to the groomers before so I was a little worried about if he'd give them a hard time or not because he's a pretty stubborn corgi haha. But they took such good care of him and they even gave him a bandana at the end which looked soooo cute! I think their prices are also reasonable. I had a great experience at the Dog Spaw in Covington and I'm definitely going to come back here every time for when he needs to get groomed!

    Side view.."schnauzer cut"

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    2 months ago

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    1 year ago

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    3 years ago

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    3 years ago

    Love this place. Personable, fast, convenient and affordable. Ginger did an amazing job on my two dogs. Thanks and I will be back.

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    8 years ago

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    Susan E.

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    9 years ago

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    7 years ago

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    Susan E.

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    6 years ago

    Courtney does an awesome job on a large energetic dog and is very kind and patient with him.

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    7 years ago

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    6 years ago

    Love this place! Fast and friendly. The only part they did miss was cutting the fur on the paw pads but that's OK! We will be back!

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    9 years ago

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    7 years ago

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    6 years ago

    Lucia does such a wonderful job on my little dog! Thank you!!

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    9 years ago

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    8 years ago

    Love that it only takes 2 hours for grooming Maddie and she always smells so good and a perfect poodle cut. Thank you Susan.

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    Page 1 of 2

    Ask the Community - Dog Spaw - Kent

    Has anyone brought their pomchi to a groomers and had to deal with the "hit or miss" aggressiveness?…

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    Review Highlights - Dog Spaw - Kent

    Thank you so much Tomi and Katie for getting me in at short notice but giving your very best to our extra family member.

    Mentioned in 8 reviews

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    Paws N Pals Doggy Daycare

    Paws N Pals Doggy Daycare

    (37 reviews)

    We started taking our dogs here a little more than a year ago, after our old doggy daycare shut…read moredown. I have to say that I am very impressed with how well they have taken care of our pups. I would recommend the doggy daycare for active and playful dogs or social dogs. My other senior dog wasn't into the social scene and didn't like being around a lot of dogs, so this wasn't a great fit for her. They do have a non-social option, which is more like a small enclosed run, but you have to know your dog and whether that will work for them. For my two that have gone to PnP, every day I look forward to seeing their photos and hearing about the fun they had. In the summer, my dogs especially like cooling off in the kiddie pools. I know the entire facility is very clean. They close midday to clean, and my dogs never came home smelling dirty. Our senior dog Moose loved going to "school" and getting in the car everyday. The staff at PnP took such gentle loving care of him even as he got older and weaker. They noticed little things like days he was in pain even before we did and were always careful to let us know. We will forever be grateful for how well they cared for him all the way to the end. Thank you Paws n Pals! I highly recommend this daycare to anyone in Kent looking for a great place for their pups to have fun and socialize!

    Having to find a new boarding place for your dog is so unnerving! You can 'do all the things' (i.e…read more research) but until they physically stay over a few times, it still feels like you're going in blind. PnP really went out of their way to make us and our pup feel comfortable. Everyone we met, up to (and including) our dog's two week stay were just wonderful. And having a non-social boarding option really sealed the deal for us. I love that we were able to find such a warm, loving and clean place for our little fur baby when coming with us is not an option.

    Perfect Pawz

    Perfect Pawz

    (17 reviews)

    Reached out via their website after business hours to inquire about deshedding and grooming for my…read more80lb German Shepherd. They contacted me the next morning and were even patient enough to wait for me to answer (screened the call using Google assist since I did not recognize the number). Alexes was professional and asked questions about my dog to make sure it was a good fit. He has never been groomed professionally before so I appreciate that they take the time to ask about the dog as well as my expectations. I scheduled for the following week. The location is easy to find just off 153rd. I rang the bell and was greeted by Angie and Alexes. They let Gryff smell around and smell them while we chatted and I signed the consent form. My boy decided to mark their sandwich sign in the lobby (which I am so sorry for!) I had my hands full with my baby and trying to finish the paperwork but they promptly cleaned it up for me and made me feel comfortable because they didn't have an angry or negative reaction and I knew that they would stay calm with my boy and treat him well. They estimated a 3 hour session and called me after 2.5 hours to let me know they were finishing up. Upon pickup they were friendly and showed me pictures of the bath process and told me about how it went. Thankfully it went well, Gryff was well behaved and now my dog is 10lbs lighter!

    I happened upon Angie's business via Yelp. When I saw that her business had at least 15 five star…read morereviews, I couldn't help but book an appointment. My 11-month-old French bulldog needed his nails trimmed and Angie was amazing. She takes time to talk to your pet to assure them everything will be OK, which in my opinion helps the process. My Frenchie was calm and enjoyed his nail trim. Definitely will be going back!

    Dog Spaw - Kent - groomer - Updated May 2026

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