I have been dealing with Mud Bay for numerous years. On many occasions, they have given me expert advice actions/ medications. Their advice and assistance was appreciated and helpful. Their "Return Policy " is extremely liberal and fair. It is one reason I constantly patronize them. Great store! read more

The best! The only place I feel comfortable bringing my dog into. My dog has anxiety, the store is quiet/comfortable and the employees are sweet and treat her well by not getting too close but still dropping her treats. Everything at the store is great quality, for fair prices. The bulk treats are awesome. There's a lot of super cute pet accessories. The return policy is great!! Definitely would recommend checking this place out, it's the only place I go now after trying other stores. read more

This is my favorite Mud Bay store in Bellingham. I love their dog treat stations, open bins with a very large selection of treats plus listed ingredients. They also have a cold section for frozen pet food, raw bones, and my pup's favorite doggie ice cream. Pretty much anything I need for my dog I know I can find it here. Plus the staff is always super helpful and knowledgable about the products they carry. They also carry products for other pets as well. read more

See all

I received a txt message that my order I placed a while back was ready. So I called ahead to verify store hours and give them the heads up I would be on my way. Quinn took the call and was nice. As I entered the store I was greeted and checked on to see if I was looking for something and finding things ok by several nice associates. However I always love meandering to see what catches my eye and to see if they sell product I love. A nice gal stocking dog food played with my pup and another gal and I had a fun convo about wearing black & white dog hair! I spotted this cute dog jacket my last trip in and checked out the sales merchandise as well. My check out was quick and easy! Great store, lots to see, good product and fun staff! read more

Mud Bay - What a CUTE dog jacket! - Pet Stores Near Me - Bellingham, Washington

I love coming to this place. They have really nice, high quality items for a decent price. There are some items that are more pricey (good, harness, carriers) etc. but you can find some good priced stuff here! I really like their dog collar lights, food bowls, and toys! Their selection is not huge but also not very small so if you want a ton of variety maybe not the place but if you want options def come here. The employees are so nice also, great customer service, patient, ask what you need (not in a pushy way) and really help you out. One of my fave pet stores in town! read more

Came here for a new collar and leash for our Newfoundland. Like other pet stores, large and extra large collars don't have many options. While they didn't have any neoprene collars, they had enough of a basic selection. The staff were helpful and friendly, and gave a couple treat samples. read more

Doing an excellent job managing COVID restrictions, we're shopping with confidence. Check their pricing, they beat Amazon on a number of products. read more

I am so happy to have a great, local pet supply store with the quality and selection I've been looking for. I found perfect jackets for my two totally different dogs, after returning several from Chewy. The staff is so friendly and helpful. The stuff's not cheap, but it is competitively priced for the brands they offer. They also have the cutest toys that I have not seen anywhere else. This will be my go-to spot for gift cards for all of my little thank you gifts as well...since everyone I interact with have fur babies too! read more

Mud Bay - The perfect all weather coat. Tried on several until found this. Great selection at different price points. - Pet Stores Near Me - Bellingham, Washington

The staff at Mud Bay are really nice and accommodating. They have lots of great supplies for pets. In their nice selection for cats which is the only thing I know about, I found something for my kitty I'd been looking for online for weeks now. (I just wish I'd found some treats specifically labeled "dental," but I might have missed that and didn't ask--so maybe my bad.) Plus I got a sweetly packaged Welcome and discount card! read more

No one said one word to me because this place is a giant snob fest- all because my dog is aggressive but I got her barks under control and she's sweet and cute. My friend who applied there 3 times got like hit on but never got a call back because she has an ethnic name We don't like you lol snobs we're on our way to spend money elsewhere read more

They got great products and seriously the nicest staff ever, they always give my pup free treats and are super knowledgeable about the products read more

It doesn't matter which store I go in to, they always have the most friendly and helpful people working there. They have all the products i need for my large Belgian Sheepdog, and can special order if they don't have it.... And the staff are always complimentary about my 'walking billboard' T shirts that promote a variety of important messages and causes :) read more

This place is amazing. The employees are always helpful, offering suggestions and recommendations. The ridiculous person who gave them 1 star with the aggressive dog should be smart enough not to take an aggressive dog into a pet store. That's just stupidity on fire. read more

Just stopped in, after having to leave our pup's food on the Canadian side of the border. Excellent help from staff to find the best replacement food for our girl - from incredible selection. Highly recommend!! read more

I LOVE THIS PLACE, I rarely write reviews but individuals who work here are one of the kindest And most helpful individual ever they truly care for animals and do everything in their power to help customers find the best quality foods for their pets while I cannot thank them enough for everything that they have done to help me during the long process of figuring out and still is figuring out what the best food for my dog is. But without hesitation they are always willing to help and are always so happy and eager to help me. THANK YOU MUD BAY PEOPLE YOU GUYS ARE AMAZING read more

Had to leave a second updated review ! This store is above and beyond amazing. Chelsea assisted me today in finding the perfect dental care products for my cat with periodontal disease. Chelsea was extremely knowledgeable on products and it's level of effectiveness. Another wonderful experience here ! In addition: their return policy is amazing. Anything that doesn't sit right with your animal you can return and they will donate to a shelter to help animals in need! Love their mission and their staff! I always leave here at ease and better educated on my pets needs. read more

We were on vacation in Bellingham when my dog Koda got scared and was so freaked out, he got out of his harness and ran out in the middle of the street. Thank god the car saw him & stopped until we could catch him. We quickly googled pet stores & found Mud Bay so we could buy a new harness. They were so helpful. Even though Koda was still out of sorts, they took their time & adjusted his harness so we didn't have to buy another one. They were so gentle with him.... I ended up buying a bunch of toys & dog food because even though I didn't have to buy anything, I wanted to show my appreciation for the kindness shown to my dog. I wish we had that kind of a pet store in my hometown. I will be looking for one anywhere we go.... YOU GUYS ROCK!!!!! P.s: the thing that scared Koda so much, a statue of a wooden pirate......who knew??!!!! read more

I was referred to Mud Bay by a friend who found them helpful for their dog, who has significant dietary needs. My dog has very strict food requirements and her long time usual food brand has changed formulas and she's having a lot of issues with throwing up. I stopped in today for the first time and was helped by Kim, who was patient and knowledgeable. We went thru my dogs needs and problems and she recommended several food choices for my dog to try. She gave me (free) samples as well as a coupon for my next visit. I usually get my dog's food from Petco, which is, surprisingly, not any less expensive, and without the experienced staff to problem solve food needs. I can't say yet whether the food recommendations will work for my dog, but I'll be back -- either to buy more product from them, or to continue trying additional recommendations until we find the just right food for my dog. read more

My first visit to a Mud Bay. My wife has shipped the Muda Bay in Portland. Arrived after closing time, walking away dejected, then a friendly face opens the doors and asks us how she can help! Us: Really? "We need pill pockets for my sick pal, Dolly." Her: "Sure thing, come on in." Us: "Aren't you closed?" Her: "Yes. Come on in." Mud Bay, you have two gems running your store on Friday nights! Thank you!!! read more

We got there at close and they still let us in. They helped us figure out what vitamins would be good to help my cat get through his respiratory infection. The gal that helped us had lots of suggestions and gave good advise. This isn't the first time someone has offered to help us after they have close. Everyone here is so helpful and very friendly. Thank you for the help!!! read more

Location, staff, service, selection, prices... all add up to 5 stars! Extensive selection of treats at the front of the store, friendly staff, gave "doggie ice cream" to sample. The gift certificates are beautifully boxed and a no brainer for any pet lover on your list. read more

Mud Bay - Buddy's Christmas present :-) - Pet Stores Near Me - Bellingham, Washington

See all

Love this store! Always helpful from the moment the doors open. Great selection - awesome staff and service. Always the latest info on health and food options for my dog. Thank you! read more

I seriously love this place! I adopted a pup from the Whatcom Humane Society and in my packet of info I got a couple coupons to this store. I've seen it by Whole Foods and have thought it would be expensive because it is right by Whole Foods and it looks 'boutique-ish' but when I went in to use my coupons I got the best customer service, they were only interested in selling something my dog would absolutely LOVE. Since I hadn't been in before they gave me three 'cans' free to test with my pup and make sure he absolutely loves the food before using my great deal of a coupon on one thing that my dog might not even like. I got a pound of their most popular treats and she said I could bring my dog in to test out treats before I used my coupon on the pound!! Lastly, she was so knowledgeable about everything, from the food to the treats to the dental health products. I love it in here!! I could spend some serious time in here without even breaking the bank! While they have high quality products they have some items that are in higher price range but they also have a fair amount of items well within a reasonable price range too. So excited I have this store close by to go for treats and food for my new family member!! read more

This is my first visit to Mud Bay. I was vaguely familiar with the business and surprised that they showed up in Bellingham, I knew of them from Olympia, 3 hours south. Mud Bay opened a couple of months before Whole Foods in Lakeway Center, an excellent move on their part. Since I usually frequent big box Pet stores, I don't often visit small and local stores. Mud Bay is what I would call a medium sized store. I was pleasantly greeted when I entered the store. I quickly noticed the store was divided by cat on the left and dog on the right. To the left I headed, looking for some trimming cat food for my portly and new (to me) feline. I noticed quite a display of out-of-the-ordinary cat litters, they had a number of litters that I had never seen. I will have to check these out on my next visit. I was looking for only a minute when I was approached and asked if I needed help. The clerk directed me to the most popular food meeting my requirements. I went up to the front desk to check out, the same clerk checked me out, she included a handwritten thank you note and a coupon to use on my next visit. That was a nice touch. All in all I had a good experience and will definitely return soon for my pets' needs. read more

Popped in here yesterday to check things out. The selection was good, and I was surprised to see options for small pets in the back. However, the one staff member was fairly condescending and had a "know it all" attitude. There is a difference between educating people and talking down to them. We are pre-shopping for a new puppy who will be arriving soon. We have been to several stores, and while I had high hopes for this one, I think the customer service and education is better at Clark Feed & Seed. I'll take my business there. read more

I had never been in a Mud Bay before and had always been under the impression it was more of a boutique/high-end pet store, but when I got some great coupons for their store in the adoption paperwork for my rescue cat, I decided to give them a try. The store is very clean and beautifully laid out, with plenty of products, while not an overwhelming number of options. The staff is friendly, knowledgable, patient, and helpful. The prices are surprisingly competitive (even when compared to Amazon). They have an excellent return policy. They take donations for NOAH and WHS, and donate returned used products as well. I've been in their store a few times in the past couple weeks as I help my new cat settle in to her new home, and I've only had positive experiences there. If you have a pet (or are getting a pet) and are not already totally attached to a favorite pet store, I'd definitely suggest giving this one a try! read more

Every visit to this location has always been a positive experience. Wonderful service today from Jessica, who answered all my questions regarding cat food and litter. Thank you! read more

This pet store is Awesome! They have everything. And all natural good stuff for your pet. Staff is really friendly. I told them it was my first time visiting and they gave me a thank you card with a handwritten note and a $5 off coupon for my next purchase. read more

Best pet supply store around. I won't go anywhere else for pet supplies anymore. We adopted a kitten from NOAH who has some special health and dietary needs and we went into Mud Bay to get supplies. We were immediately greeted upon entering the store and Andrew listened to what we needed and was extremely knowledgable in all the products they carried and helpful in choosing what products were best for our kitty. Every time we go in everyone is always very polite and helpful, and we always leave the store with tons of free samples. They even gave us a few cans of food for free to let our kitty try them out and see what he likes best. Even without any of the free samples or coupons they will give you, their prices can't be beat. read more

We love to shop here. The staff are very nice, and their products are high quality! They have a pretty good selection of toys and treats.

Nice store! Well stocked with a variety of brands in every department. After spending 2 weeks online and driving all of Bellingham for a large dog harness that was adjustable all around, walked in and found it!! Made my day. Employees were nice, place was clean, and prices were fair. I will make this my first stop from now on. read more

This is such a cool store. They have so many items for your dog. I like the healthy, organic food and treat choices. I cant keep my dog out of the toy section. It is like taking a kid to a toy store. The employees really seem to care about what you are buying and what you are going to use it for. read more

Another horrible experience! I understand the new protocols in place, in light of Covid, but other merchants are going out of their way to be extra pleasant and Mud Bay was just awful. The hand-washing station is a great idea, but holding a dog on leash while washing hands is not easily done -- mine got away from me holding leash under my foot, and of course she wandered to the eye-level treat bins and helped herself! This is what dogs do in pet stores but I was yelled at for not controlling my dog (not an over-exaggeration!). No offer to, perhaps, assist me while I was doing the requisite hand washing. I let the clerk know that I thought her tone was unpleasant, particularly in light of the stress we're all under currently (other businesses are going out of their way to be friendly and appreciative of customers), to no response but an eye roll. The next person I encountered jumped away from my dog, and I inquired if they were no longer allowed to pet dogs (which I would understand)....just as she was about to ask permission to pet my dog, the before-mentioned lady flew around the corner and said that if I had a problem with the staff keeping a distance of 6' then I could just leave....we were keeping our 6' distance actually! I chose to take my business elsewhere. I'm just truly shocked at the rudeness of the staff, particularly the gal at the register/seemed to be the one in charge. My experience with other Mud Bay establishments has been wonderful, but this store repeatedly has terrible customer service....upper management needs to take note! read more

I love Mud Bay! Went there today to ask for advice for my mixed breed husky puppy who has been getting a lot of anxiety lately. The employees were super sweet and quick to help me and give all the advice they could on how to help. Definitely will be coming back again!! read more

This is Benji's favorite pet store! Whenever we drive up he starts going crazy because he knows where we are. He's a regular and all of the employees know him by name and treat him like family - especially Amber!!! All of the employees are welcoming and treat us so nicely. They are also super knowledgeable in all pet products. When i needed help finding treats, paw cream, food, a bed, and a harness - they knew everything. All of the treats and food at Mudbay are of super high quality... Not like Petsmart or Petco, so you know if you buy any kind of food there it's going to be super healthy for your pet! And the prices there can't be beaten! They are way cheaper than the other pet stores in the county. And that's why Mudbay is our first choice in everything pet! read more

Mud Bay - Ready to check out - Pet Stores Near Me - Bellingham, Washington

I've been using Mud Bay for years now. The staff is always friendly and very knowledgeable. My cats are so picky, and Mud Bay has taken back food my cats won't eat. They've given me great ideas about cat health. Now during this COVID time I thoroughly appreciate all the precautions they are taking to keep their staff and their customers safe. I feel very safe going in there. Thanks Mud Bay. You're my pet store!! read more

The thing that really sets Mud Bay apart is their outstanding service. Every employee there is extremely friendly and helpful, and the manager provides some of the best customer service you could ever want. They go above and beyond in helping you find just what your pet needs, and their return policy is excellent as well. Your dog ate half a bone and then decided he didn't like it? Bring it back (what??)! I popped in today to get my dog a treat for his birthday, and not only was the manager extremely friendly and helpful (as usual), he actually ran to the back to get my dog a free pup ice cream birthday treat. Prices are higher than you'd see online, but the outstanding customer service keeps me coming back to Mud Bay. :) read more

For someone with a picky cat, this place gets a 5 star plus. Have you ever been to a store where you can test cat litter? Seriously, you can pour water into litter filled containers and test its clumping ability. May sound weird, but trust me, we found the best cat litter that way - Smart Cat - made from grass. Today's mission, our formerly easy going will eat anything 14 year old cat, has turned into a very finicky eater. So we asked if they sold little sample size bags. A very helpful woman asked me several questions, went to her computer, reviewed several brands and came back with two recommendations based on my comments. Got home and eureka... She not only likes it, she gobbled it up. Talk about going out of your way to help-- these folks are not only friendly and helpful, they know their stuff!! Thanks Myd Bay, we'll be back in tomorrow to get a full size bag! read more

We added Bella the blue Frenchie to our family about 1 week ago and have already visited the store 3 times. I feel more comfortable shopping here since they carry more natural products vs the big chain stores. The staff is so wonderful in recommending products and I'm able to peruse while the staff take turns carrying her around =D read more

Great service and friendly people. Great prices and awesome selection. It is apparent that everything stocked is sourced from an ethically responsible source. I appreciate this business, welcome to Bellingham!! :) read more