The woman who groomed our dogs since 1999 was wonderful, but she retired (thanks, Dawn!). I did…read moresome research and asked for opinions and ended up (eventually) at Shake & Shine. They are very efficient but compassionate, and have provided good feedback. Our boy comes out happy and perfectly groomed. High marks to the staff for their communication. Their professionalism makes a huge difference.

They were so nice and Dottie is really a fradie-catat (sp?)…read more Dottie did not like it until the end and then she was so glad that they were done. The Owner and Staff are great

I think this is wonderful place. I haven't done a lot of shopping here for my cat, but I've enjoyed…read morewandering around this nice store while my partner gets supplies for his birdies. He introduced me to Petco, and I became especially glad that he did when I searched all over town for Arm & Hammer Absorbex cat litter. I had tried two of the other Arm & Hammer varieties of clumping cat litter, and I did not like them (too easy to leave the box along with the cat! Not a happy experience if the cat gets into my bed!) But I liked Absorbex very much, and the manufacturer kindly gave me $60 worth of replacement coupons. The trouble was finding a place that carried sufficient volumes of litter for me to be able to use the coupons fully. I called all over town (B'ham is small, after all!) And one of my last calls was to Petco. Not only do they carry my preferred litter, but they had the size I needed! Po-ou was true to his word, saving their last box for me, along with instructions on how to follow-up if needed. When I went in, I was helped by Kim who was wonderful. The staff were so helpful, good-humored and just terrific. And at the end of my saga, I was rewarded with an amazing sight: A huge metal container filled with giant Lamb Chop stuffed toys--and I do mean giant!--at a steal of a price. Having fantasized that my mom named me for Shari Lewis, I had to indulge, and Lambie is now happily ensconced in my home. What a great store!

My latest subscription/repeat delivery canned food arrived with 5 badly damaged cans. Online it…read moresays go to local store. Friday 22 august I go to cashier Eva and say I'd like to replace the 5 damaged cans. Ok she says. When she tries to sort it on the petco POS system, doesn't work. Manager (julie I think) said store has no access to my online purchases (what would walmart/walgreens/kroger etc etc say about that??) and that if I return without the receipt, after 3x I will be blocked from ever returning again (wow customer friendly?). Eva still could not process the return and replacement. 2nd manager chris tried to help. I brought up my online purchase on my phone - same account name and number for online and store by the by. Chris entered order number, then more problems, more of my time wasted. I'd been at the store for 30 minutes trying to do the return and replacement of damaged items sent to me by petco (of their petco brand whole hearted). I suggested that they give me the 5 replacement cans and do the fiddling with their system afterwards as I had to leave because I had another appointment. Chris said no - that would get him in trouble....that officially means that customers should be inconvenienced rather than an employee get into trouble (for helping a customer)???? Eventually chris and eva got it sorted but did not think I had a right to be upset about spending over 30 minutes at the store. Neither ever said 'sorry you were shipped damaged product', or 'sorry for taking up so much your time', or 'thank you for being a great customer with regular recurring subscriptions for petco branded canned dog food'. Eva then 'disdainfully 2 fingeredly' handed me the receipt as she was turning her back on me. Chris just starred at me. I told eva that was very disrespectful and upset that chris thought her disrespectful attitude was ok. I will email this to petco customer service, and maybe head of marketing, to find out if this is the way they want their regular customers treated. Make of this review as you will, the net is that they don't value customer loyalty, so customers should suit themselves at all times, because being disrespected is not the value that makes me want to spend more money. Many more pet supply stores online and in our community.

I can't say enough about the service I've received as a new customer. Brent is highly responsive…read moreand the delivery service is such a great option for our recurring food and litter orders. You don't see exactly what you're looking for or the right quantities? They'll go out of their way to make it happen. A few months in, I'm looking forward to being a long time customer of this local business. And I told the manufacturer from whom we were ordering directly as much!

Brent as been providing foods, goats milk, and extras including expert advice for my Border…read moreCollies, Retrievers and mixes for over 4 years now. He has helped with illnesses and feeding concerns for dogs young and old. We have explored feeding types and varieties. Today we are using raw food for two of our dogs and we know that Brent will have it ready when needed. (He doesn't know about the new puppy yet.) If you haven't tied Doorstep Pet Supply yet, I hope you do. I want to keep supporting the great work Brent and his wife do for our critters.

Skinny Dippers is the best! The staff is so kind and gentle. I have a huge dog (over 110lbs) and…read moreshe can be impatient. My dog is always so happy and relaxed when she leaves. Other places... she shook and couldn't wait to get home. Everyone there is just great!

Super place to take your dog. I will always go here with my Havanese (Skipper). Skipper likes the…read morepeople here and they like him.

I love going to this place! I started going here because they carry the dog food I buy and I wanted…read moreto support a local business. Whenever I go in they recognize me and my dog. Actually, I think they recognize my dog and I'm that human that hangs out with him! lol If you have pets you should go here! You will support a local business and become a part of the community.

The last time I went to this store was to do their donation Thursdays where you could drop off any…read moreaquatics that your have been overrun with. I had a clutch of accidental mystery snails hatch. There was about 30 snails. The owner said oh we don't take mystery snails. The conversation could have ended there but she felt the need to belittle me and then told me just toss the clutch in the trash! This is completely incorrect information. You have to freeze the clutch completely before tossing. Otherwise you could have snails hatching in the wild over taking ponds and other waterways. But don't worry she told me I could pay her $3 a snail for her to take in free inventory.

Quality care and excellent grooming. Quick and efficient and my rescue dog was calm and I was…read moresatisfied! Fair price. She only works on one dog at a time I highly recommend

Great cuts! Happy dog! Every aware of my wants and needs…read more regarding the grooming of my pet. Bear is always calm and relaxed after a session a haircut. 2 thumbs up Keith Shoemaker

Hwa Sun is a very talented dog groomer. She has a very calm demeanor…read more My wife and I dropped our Golden Doodle, Spencer, off at Nana's and went shopping at the mall. Very convenient. We returned to pick him up only to discover, a very happy and handsome pet. Great job Hwa, thank-you. We would definitely recommend, Nana Doggie Grooming. Sincerely, Dave and Julie Tasker.

Nana is very caring and gentle w our little to medium size senior dogs. Excellent groomer.read more

I just adopted Finn (renamed Kobe), he is the sweetest boy. My family is lucky to have found him…read more The process was simple and easy. Whatcom Humane Society was detailed in making sure we were both a good match for each other, which i appreciate. The animal control handlers who interviewed me knew a lot about the personalities and could tell me which pup would be a better fit for what I was looking for. WHS has made tons of great connections with other businesses within Bellingham which has made the process even better. Tails-A-Wagging offers a first time discount for rescues. Vets around the city offer free first visits. We got many freebies and coupons. Thank you Whatcom Humane Society!!

Heartbroken and stunned... I visited a local animal shelter,…read moreWhatcom Humane Society in Bellingham, hoping to meet some cats and possibly give one a loving fur-ever home. Before I could even see them, I was told that if a cat is under 6 months old, adopting two is required. I wasn't even allowed to open a kennel and gently interact--I had to wait in a separate room for the staff to bring one in. After a 30-minute wait, I was told I needed to fill out a different application--apparently cat and dog adoptions use separate forms. While I was filling it out, I noticed someone receiving a large bag of pet food. She said it was part of their animal food bank, which I thought was wonderful. I asked about it and was told I could sign up. But then everything shifted. Because I inquired about the food bank, I was told I wasn't "financially responsible enough" to adopt. I explained I have food and resources for a pet, and that my last two ESA companions--a dog and a cat--each lived over 21 wonderful years with me. Still, I was denied the chance to even meet the cat I came for. I asked them to discard my application. This experience hurt deeply. I came with love to give and a stable home to offer. I never imagined being judged for asking about a support program offered to others. I will find a cat in need--just not from here.