I have been in there several times. Each time, there were discrepancies between the price quoted…read moreand the final amount. I have had problems (yes, several) with them doing this. Today, I was met with arrogance and no apology at all from ANY staff when they tried to overcharge me again. Not a positive experience.

Wanted an office chair. There are quite a few inexpensive…read morechairs on the Office Depot website. Went to the store to find not a single inexpensive chair on display. Found them on the back wall, all in boxes, no prices posted. Making selection very difficult. Will not be back and because of the in store experience will not be buying from them online.

I am so pleased with the service that I received from this company. I thought I had foolishly lost…read moremany years of treasured family photos and irreplaceable documents from my desktop. But this lovely gentleman restored everything for me. And his service charge was very reasonable. I am a forever customer and will highly recommend. Many thanks

UPDATE!!: My gf broke up with me for the (I stopped counting after the 4th) time and I dedicated a…read moreweekend to fixing my laptop with a $5 part since the gentleman quoted me ANOTHER $200 to fix the internal display. Turns out it was the DC input from the charger to the motherboard; although I can see why he would recommend a motherboard swap but I already spent $200 to replace the screen... it still didn't work so I couldn't use it anywhere except my dock at home :( I only put on an extra star because I might not know exactly what I'm talking about but my laptops been working fine since I replaced this part alone, saving money VS coming to this repair shop. Would not recommend coming here unless you can dedicate a full 24 hours away from a screaming, nagging wife to fix things with your own two hands. I basically paid a professional to help me repair my own laptop so unless you're coming here for a desktop or tower PC, Stay far away from this repair.

Previously, I left a good recommendation because they sped up my computer. However, they removed…read moreMcAfee without consulting me and could never get the defender firewall to work. I left my laptop with them two times, one time for two days, one time for three days, they could not fix it. I brought my laptop McAfee and my computer is fine. Very disappointed in their lack of ability to correct their mistake.

My Lenovo Thinkpad was giving me problems, some of the keys stopped working on the keyboard. The…read moreguys were efficient and within a couple of days, they ordered a new keyboard and replaced mine, under $150! A couple months later and I'm still happily clicking away...

The work is solid, a business that has been around for a long time. Took my computer here when…read moreother stores said they couldn't fix it. The staff knew exactly what was wrong and Steve was able to fix it right away. If you want your work done right come here.

PLEASE STAY AWAY AND DON'T WAIST YOUR TIME AND MONEY!!!!!!! I brought in my lonovo computer to have…read morethe screen fixed. When I brought it in the computer still worked and I could still use the touch screen, all it had was a crack in the screen and that was it! Steve said it would be $150 to fix. Six weeks later I called and they said that they took the protective glass off and glued it to a new screen and that all they had left was to remove the bubbles under protective glass. I thought "no big deal" all I asked was that they please be quick I'm losing money every day I don't have this computer. Two weeks go by and no call what so ever. I call and they tell me that the computer needs a whole new top and it would be $280. So I drove up there to get my computer to take to someone else because obviously they don't know what they are doing. When they brought me my computer it was totally disassembled and the screen was further damaged and the whole computer had dirt and a sticky residue all over it. I was quite upset! Steve (the owner) refused to put it back together and give me the work order on it. So I took what was once a computer over to quick fix and they told me that "who ever took this apart still has the protective glass, screws and part of the screen and all this will have to be replaced." Also they said the top plug in for the computer screen had been damaged when it was disassembled. After learning parts are still missing I called Steve to say that I'm coming to get the parts. Steve cocked and attitude and said " I can mail them to you but you better not come back to my store". So I called the cops and they had to come out while i went to ask Steve for my parts back. Steve acted dumb and said I don't have them. Sooooooooooooooooo now I have to replace the whole top because Steve at Computer Masters has no idea what he is doing. Later that day Steve Fritz called and threatened me twice AND called my place of business because I wrote a review on his Facebook page and yelp. THIS MAN SHOULD NOT BE IN BUSINESS! Very unprofessional Steve "the criminal" Fritz.

Take the store off the damn apple support website. Claims they do AirPod replacements and they…read moreclearly do not!

Came in to pick up a dryer I ordered online. Staff was great. Showed me were to go to check in…read more Loaded up the dryer for me. Great service.

Beware do not do business with this establishment. They are scammers and fraudsters an absolute con…read moreartist and whatever you do absolutely do not finance anything through them. They will tack on a bunch of fraudulent charges even after you pay it off and cancel it though they keep it open for months afterwards, packing these charges that are absolute fraud they should be investigated. The state needs to get involved and I think there should be a class action lawsuit here because I'm quite sure I'm not the only one.

This store has the WORST customer service I have experienced. I went in to ask the geek squad a…read morequestion. Since it was almost closing (my fault. I didn't realize the time) and they added $100 to the same service I got a couple weeks ago. When I mentioned it to the kid behind the geek counter he told me if I didn't like it, to leave, so I left. He was so rude that not only will I never go there again, but I will rather pay more and drive to a different town if I ever need anything again

TERRIBLE CUSTOMER SERVICE!!! Terrible! How does this company stay in business? Is it every store…read morethat is so terrible or just West OKC? Visited fully intending to buy a Samsung frame TV for over my fireplace. Firstly I'd done my research and knew I needed to look at Samsung. I asked a sales clerk where they were and he told me Samsung quit making them. I told him I knew that was 100% not true. In actuality they are the main manufacturer of frame TV's even in 2026. We then went to a section and saw what we thought might be a frame TV but we it was advertised as an art TV. After looking around and obviously needing help, I decided "no, I'm not giving these people $1000! 3 men stood less than 10 feet away, 2 on phones and one just looking around. There was a woman sitting in the chair where you walk in and I stopped and told her I was ready to buy but evidently they didn't feel like waiting on me so I'd go elsewhere. I told her to tell her store manager and she actually started LAUGHING!! I said you're laughing, and you have no customers in here at 4:30 on a Saturday?? She said yeah!! I don't care where you go but don't go here! Their store manager has to be terrible to allow such terrible employees be on the floor. #Neverbestbuy!!

Warning do not do business with this establishment. They are scammers and fraudsters and mostly…read morejust con artist and whatever you do absolutely do not finance anything through this company they will rip you off. They are absolutely predatory. I paid off my financing for a new computer and request cancellation of the account and they kept it open for three months and kept ramming charges on it. Anyone you called to talk to can't seem to do anything about it. Honestly, they need to be investigated because I'm quite sure I'm not the only one they ripped off. I'm thinking class action lawsuit so do yourself a favor Steer clear at this place.

Took my notebook to get worked on and instead of charging a small amount to fix a "dying but loved"…read morebaby, they got with me a better system. Stunned at how inexpensive it was. Ty Ty!! Keep it up! Great work!!

After tripping a BIOS setting I really shouldn't have and killing all video thru-put on my card, I…read morecalled this shop to see if they'd help me out with throwing in a different card to potentially diagnose and reverse the setting in my BIOS and fix my issue. In and out in under 20 minutes, wasn't charged for his time. Very thankful for the quick help!