This review is regarding the female employee who was working on a Sun morning. I needed assistance…read morewith my car and did not know what was wrong with it. I was already nervous and anxious as I was in an unfamiliar neighborhood. I kindly asked her if someone may take a look at the car for me (on 3 occasions), but she refused every single time even though there were times, there weren't many customers (and she did not offer to see if a coworker may help me instead). When buying supplies, I wasn't sure which ones to buy and instead of having the heart to spare the smallest guidance, she was essentially telling me "you need to figure it out yourself. If you don't know, then oh well." She lacked empathy and was not helpful at all.

Slow slow slow... took over 30 minutes to help me because I was paying cash and there was a…read moreseparate line...just for the guy in front of me to be paying card. Absolutely idiotic hire people who have customer service skills and common sense. It wasn't even crowded inside.

Big thanks to Mitchell who helped me install the mini bulbs for my car. He got his tools and light…read moreand walked out with me to my car. He went above and beyond to help me. JC was also friendly when I waited at the register. Excellent customer service at this location!

the cashier by the name of Ricardo was a great help, i wish every cashier in the world was like…read morehim, honestly he was the best cashier i've ever had, 8am and he was filled with energy to help me out.

Helio and the team at AV Auto are truly honest mechanics you can depend on. The service,…read morecommunication, and efficiency were really great. He was even honest to say that he didn't like the radiator cap that came with the car, and recommended a reliable one (no extra charge, I just made a quick run to Autozone a block away lol). Helio even texted me the next day to see how everything was. A+++ service - so grateful for their knowledge.

I cannot thank this place enough! Hector was so kind everybody who was there was just amazing. I…read morewent in there to get an oil change and to fill the coolant on my car. I had an accident where somebody hit me when I was parked and they had left my bumper in quite bad shape. By the time I came back, I drove off with my bumper looking 10 times better than when I came in. I couldn't believe it. I'm so grateful that I drove to this place and I'll always use this place from my cars and I'll recommend them to all my friends. I'm recommending them to you. Hector is great AV Auto is A1.

Amazing and great service, I spoke to them on the phone and I got insight on some parts I needed…read moreand they had it ready for me

I called @ 10:30 am, part not in stock. I arrived @ 12:15 pm, picking up radiator plus all the…read morehoses. Same day, WOW. Looked all around for this radiator, got it here. Ask for James, he means business. ​

I have been a customer for more than 30 years. They have always been my go-to-guys for any repair…read more I know that I will receive quality workmanship, an honest assessment and courteous customer service. I highly recommend Greg, George and the crew at Western Diagnosis.

Gonna be completely honest my bike was a mess sitting for a year with bad work done to it, im…read moretalking flat tire leaks from primary exhaust barely hanging on for its life. Alex & his team not only fixed all my issues, they got it running strong & safe again and I had some unique issues with my exhaust and leaks they left no stone unturned made sure this bike was safe again. and shouldve charged me way more than he did considering the nightmare state my bike was in. New pipes tire on wheel mini service leak + gaskets even fixed my lights that broke. I was worried because it took more time than I initially expected however if you want good work done the right way, be patient & let Alex & his team work their magic and I assure you, you will be pleased. Thanks again guys.

First time I call seemed professional, once we hung up I get a call back immediately asking if I'd…read morelike them to pick up. I agree but the pick up tow guy from their service shop asked if I lived somewhere else when he came to my house the given address to pick up the motorcycle. I had to open my garage to get the bike out into his tiny truck no tow trailer. My garage full of other European race titled championship race bikes. But he ask if I lived somewhere else, with a smile pointing at my bikes my house I say no THIS IS MY HOUSE. He gave a fake handshake you know when they barely touch your hand no firm grip had me help him load my bike into the back of this tiny truck has me put a signature initials date on a pick up receipt, I try to give him heads up on the problems because the person on the phone as many times we spoke always asked again what was the issues, I even texted her but they still needed me to tell them. Last time we spoke seconds later comes an estimate then jumps on the phone the owner trying to school me on how to warm the bike before riding I play the fool ask some silly questions about tire warmers all stuff I already know and nothing that was troubling my bike, once he is done with the convo no thanks we'll keep you posted no thanks bye; he just sounded annoyed and hung up. I then text them back showing yes I watch professional racing but none of the things you spoke of takes place on the track, you might see the tire warmers on a secondary bike in the case the primary is downed but no long boring scenes of the racers techs warming the engines, some even say no longer carburetor so no need to warm up. They do not text phone call or even email with updates in what's taking so long or estimated time when it will be done, in fact it is easier FASTER to show up to any dealership ask who to have the bank make out the cashiers check to return with the check and drive home. 2026 Aprilia RSV4 Factory already in American dealerships. So would I recommend illiterate phone personnel, think they are the most schooled in racing machines tech/owner no I do not, unless you have issues with the dealership you bought from Go back always, may even be cheaper warranties equal free repair which means all the extras is all you pay for. So after it's done if ever I will take it back to the dealership for a thorough inspection with their paperwork so they know exactly what to look at. Danke und Ciao

I was here on saturday. I had gone here because of there ad. they had a bluetooth for 19.99. After…read moregoing to a few kragen this was the one that finally had it. I am happy except the driving all over part. :)

Marvin was very helpful when I woke up with an empty tire..he lend me his precious air pump to fix…read moremy tire going on nd beyond

The manager Linda was throwing boxes around being a raging cnt bc she didn't want to trade a part…read moreand give us a refund. Treat your customers better because you never know who's having a worse day thank you b*tch. She ended up having to do her fcking job anyways and yes we exchanged the part and got our cash while she threw her tantrum. Get your glasses checked old btch. I will be calling corporate.

Seamless. Battery suddenly died ànd came here as soon as…read moreshop opened on à Saturday morning. Was in and out in under 20 minutes; they even installed the new battery for me ànd core exchanged the dying. Also; they gave me lots of options; emailed me my warrantee copy; and even cleaned the old terminals for me with a wire brush before installing the new. That's what I call great service! Couldn't be happier.

Came looking for Coolant for my car and found it at a good price. No complaints I'll be returning…read morefor any of my vehicle's needs.