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This is the good, the bad and the ugly review. I will be as direct as possible and give nothing but facts. I brought my motorcycle to this location because of the good reviews and it was nearby my area. I also remember that I met either the owner or worker there while shopping at Lowe's and my first impression was top notch. Reason why I brought my motorcycle there was it had an unusual electrical gremlin. The day prior the bike was perfect, and the next it would not run. I took it to this spot, explained the issues and everything up to that point, and let them know to take their time cause I was in no rush. I also knew things like this need time to diagnose properly to avoid parts buying when it's not needed. The good: The motorcycle was "fixed." Turned out that the Stator was trashed and I needed new MAF sensors. I was happy for the service at the time. The bad: They returned my bike with a cosmetic part missing. It's a rubber piece that surrounds the key to mask the frame and stuff. Purely cosmetic and nothing else. I let them know, and they said they would order the part in and call me when it arrives because they misplaced it. I was fine with this arrangement. The ugly: If you see the video, beware of my language used cause it was shot in the moment of discovering what service was done to my bike. I will go ahead and explain it here in case you don't want to see the video. Story for "the ugly": I barely used my bike, since Its mainly used for fun or to get around areas where parking is a hassle. Previously the motorcycle ran fantastic. No issues whatsoever after repairs were done to it. Then I took it out again since I was going a bit far for work and I did not feel like driving and being stuck in traffic. The motorcycle felt off, it just wasn't running correctly. Eventually, I got home and that's when the bike turned off and refused to start. Sounded similar to a dead battery. I figured it might be that but just to verify I charged the battery and then tested it. Turned out to be fine. Checked the Regulator and that was fine and eventually the Stator which turned out to be the problem. While testing, I uncovered other issues from the repair such as: the Regulator plug was slightly damaged, Stator Plug was damaged and something like JB plastic weld was used, wires were pinched, and nuts missing. Now let me be very clear, I am able to diagnose and fix things on my motorcycle; or in other words I'm mechanically inclined. I DID NOT DO OR ALLOW ANY ONE ELSE TO REPAIR MY MOTORCYCLE. I WOULD NOT SLANDER A COMPANY. I took my motorcycle there because I did not want to spend my time diagnosing an electrical gremlin and I was also busy with work and life. Continuing with the facts, I ended up cleaning the connection by filing away the plastic to expose the plug and allow a full and secure connection. Then I tested the stator and it was ok. It was a little on the low end but it was now charging my battery while on Idle and on throttle. I called them to verify if a new stator was put in place and was treated indifferent to almost rude. I was not expecting compensation or anything of that sort, I just wanted to know if a new part was installed because I did not want to be left stranded while riding the bike. Nonetheless, I should have expected it since the repair was done about 10 months ago. This is when I asked about my little cosmetic piece and was told there was nothing on file and too much time has passed and there is nothing they could do about it. I understandably took that as a loss since they are correct that too much time has passed. I should have been more proactive in regard to that but as such, that's life. So now, would I recommend this place? Maybe...they did repair my motorcycle and I greatly appreciate their efforts in keeping me up to date on what steps they did to finally diagnose the issue, but, they did what I felt was a bad job since I had to go back and correct the mistakes made especially for the price I paid. Potentially I'm one of the unlucky individuals with a former good positive review now turned bad and I won't be bringing my motorcycle there. I will make time to complete repairs or maintenance like before or find another shop to do it for me.
I have been getting my bike serviced here we since my wife said no more knuckle Busting for me. Alex, Matt, Jeremy and the whole crew here take good care of me and my bike from regular maintenance and troubleshooting when I over fill the tank and bike goes crazy . I can ever have my bike picked up and delivered for an extra charge but this helps me so much and POW it's done and back on the road again. They also teach me tips and tricks like Charger starts at 6-7k rpm. I highly recommend them and tell them the massage guy sent ya. Dr Chase! Peace out vroom Vroom
So here's my story I got a R6 and the forks have been leaking went to a shop which told me not only the seals have to be replaced the whole forks have to be rebuild -both! Estimated costs $1,800! I was devastated and shocked! I reached out to Alex and here's what happened. Dropped the forks of, he fixed them in just two days, when I picked them up he explained detailed what was wrong, what someone did to the forks and what he did to fix it. I was already happy with the detailed explanation but then I went into the office to pay ..people Alex is so knowledgeable and fast I couldn't believe what I had to pay for the repair.. I asked three times if the invoice is correct it was literally a gift. People you are looking for honest and fast repair without walking out broke?? .. well go to Motorcycle performance! Absolutely highly highly recommended! I'm definitely a new customer!!!! Thank you Alex for the awesome service. My "partner in crime" is ready to get back on e streets, thanks to you ... Much appreciated! Happy rider!!!!!!
MC Yoda. My bike is nearly 40 years old, and as of yesterday, it runs like a top. Still. This is because Alex and co. have been working on it for almost 30 of those years. MPS is as good as it gets in LA. I know this because when other mechanics worked on her--after moves across town or across the country--they made messes; Alex is still unfu¢king some of them. See my Yelp review of Al's Motorcycles from 2011. With over 40 years of experience (repairing AND riding), Alex knows stuff from years of practice that others just don't, and on a "vintage" bike it matters. On ANY bike it matters. To some of the other Yelp reviewers, don't forget you live in Los Angeles, California, USA, aka "Hollywood." You get what you pay for, and Alex/MPS is NOT unreasonable. Sure, if you take your bike to Barstow, they'll probably do it cheaper. Good luck with that. The seminal book 'Zen and the Art of Motorcycle Maintenance' isn't really about motorcycles (or zen), but it categorizes two types of riders (read: people, in general). There are Operators and there are Understanders. I'm the latter, and I know way more about my bike because Alex walks you through what was done (or needs to be done). For people who just want to ride the things, MPS does that too! Well.
Awesome garage. Super knowledgeable staff that are willing to educate. Definitely will come back. Also two super nice German Shepard's ready for pets!
Alex and team at MPS needs to go ahead and add Mv Agusta to the list of motorcycles that they service. Alex's Shop is a true gem! His employees are knowledgeable and passionate about motorcycles. You're greeted by 1 and sometimes 2 German Shepherds who are just big babies and will happily bring you gifts (their toys) initiating play. Oh yeah, the bikes.. When we bought Goose a year and a half ago, we were hating the fact that we were going to have to haul or ride it to Moorpark (by Thousand Oaks) to get it serviced because it was a certified Mv Agusta dealer and servicing center. Ugh. One day we rode our bike to an open house which just happened to be next door to Alex's. He saw our bike parked out front and he popped in and let us know about is shop. Sooo perfect timing because we were already in need of our 600 mile tune up --and we honestly were pushing 800 at the time. So obvi we desperately needed it. We took our bike in the following week for our tune up and wow could we feel the difference! Prices were fair and the time it took him was done in a timely manner. A couple months later (August 2018) we brought Goose in to put the fender eliminator kit on. It took about a week for parts to come in and the manufacture didn't include instructions! Thankfully Alex and his team are such geniuses they hooked it seamlessly! He noted that it wasn't easy but ensured the job was done right! Goose looks SO good w/out the long ugly factory fender thingy. We live about 45 min out now (moved from Miracle Mile area) but we still continue to take our bike to Motorcycle Performance Services. Again, the staff is great and so is the owner. We've made MPS our Mv Agusta's home for servicing. If you're looking for a place to check your bike in drop by and check it out. They won't disappoint.
Alex and his techs are not qualified to work on BMW motorcycles and Clearwater lights I brought my GS to him for seemingly simple shock swap and LED light installation but was left with a butchered wiring that needed to be taken to BMW of Ventura to fix, where I was told by licensed technicians that installation was done in "embarrassing" and"messed up" (see attached comments and bike being stripped to route the wiring in photos) I wish I never wasted 4 days of my time with this clown who claims, in his own words to be "top of the food chain" in motorcycle world, making it sound like he raced with Rossi, while a simple google search showing that he rarely won anything and all the races he participated were some local, irrelevant ones (akin a 5k run for your weekend warrior type) Sadly, this guy never took responsibility for his ineptitude and never apologised for wasting my time calling me 8 times to complain that the brackets were wrong: they weren't; that a headlight is not working: he plugged it upside down; that a shock was hard to install: it's a stock shock. Alex keeps on saying that Clearwater lights I brought had parts missing, so I called to company headquarters and put them on a speakerphone for Billy, one of Clearwater founders to explain to those idiots how to do the job and that no parts were missing, yet Alex still claims, without evidence that he needed extra sockets. Next day, I took the bike to BMW of Ventura where his horrible job was straightened out without adding any extra parts. Bike was taken apart to find all the mistakes that Alex made, but it was done 2x the speed and zero complaints from bmw techs who laughed at this guy incompetence In conclusion: I think Alex is fine to change your tires, oil and other small, easy to do things that don't require skill, but for anything even remotely hard, I suggest you go to a place that has experience with dealing with whatever your issue might be. Simply put, Alex is a bottom feeder when it comes to skilled labour
2 months ago
1 year ago
Gonna be completely honest my bike was a mess sitting for a year with bad work done to it, im talking flat tire leaks from primary exhaust barely hanging on for its life. Alex & his team not only fixed all my issues, they got it running strong & safe again and I had some unique issues with my exhaust and leaks they left no stone unturned made sure this bike was safe again. and shouldve charged me way more than he did considering the nightmare state my bike was in. New pipes tire on wheel mini service leak + gaskets even fixed my lights that broke. I was worried because it took more time than I initially expected however if you want good work done the right way, be patient & let Alex & his team work their magic and I assure you, you will be pleased. Thanks again guys. read more
Business owner information
Alexander W.
Thank you, Julian for the great and detailed review! Come by anytime.
1 year ago
First time I call seemed professional, once we hung up I get a call back immediately asking if I'd like them to pick up. I agree but the pick up tow guy from their service shop asked if I lived somewhere else when he came to my house the given address to pick up the motorcycle. I had to open my garage to get the bike out into his tiny truck no tow trailer. My garage full of other European race titled championship race bikes. But he ask if I lived somewhere else, with a smile pointing at my bikes my house I say no THIS IS MY HOUSE. He gave a fake handshake you know when they barely touch your hand no firm grip had me help him load my bike into the back of this tiny truck has me put a signature initials date on a pick up receipt, I try to give him heads up on the problems because the person on the phone as many times we spoke always asked again what was the issues, I even texted her but they still needed me to tell them. Last time we spoke seconds later comes an estimate then jumps on the phone the owner trying to school me on how to warm the bike before riding I play the fool ask some silly questions about tire warmers all stuff I already know and nothing that was troubling my bike, once he is done with the convo no thanks we'll keep you posted no thanks bye; he just sounded annoyed and hung up. I then text them back showing yes I watch professional racing but none of the things you spoke of takes place on the track, you might see the tire warmers on a secondary bike in the case the primary is downed but no long boring scenes of the racers techs warming the engines, some even say no longer carburetor so no need to warm up. They do not text phone call or even email with updates in what's taking so long or estimated time when it will be done, in fact it is easier FASTER to show up to any dealership ask who to have the bank make out the cashiers check to return with the check and drive home. 2026 Aprilia RSV4 Factory already in American dealerships. So would I recommend illiterate phone personnel, think they are the most schooled in racing machines tech/owner no I do not, unless you have issues with the dealership you bought from Go back always, may even be cheaper warranties equal free repair which means all the extras is all you pay for. So after it's done if ever I will take it back to the dealership for a thorough inspection with their paperwork so they know exactly what to look at. Danke und Ciao read more
1 year ago
Business owner information
Alexander W.
So glad to have helped you out, Joseph! We always appreciate…
2 years ago
This is the good, the bad and the ugly review. I will be as direct as possible and give nothing but facts. I brought my motorcycle to this location because of the good reviews and it was nearby my area. I also remember that I met either the owner or worker there while shopping at Lowe's and my first impression was top notch. Reason why I brought my motorcycle there was it had an unusual electrical gremlin. The day prior the bike was perfect, and the next it would not run. I took it to this spot, explained the issues and everything up to that point, and let them know to take their time cause I was in no rush. I also knew things like this need time to diagnose properly to avoid parts buying when it's not needed. The good: The motorcycle was "fixed." Turned out that the Stator was trashed and I needed new MAF sensors. I was happy for the service at the time. The bad: They returned my bike with a cosmetic part missing. It's a rubber piece that surrounds the key to mask the frame and stuff. Purely cosmetic and nothing else. I let them know, and they said they would order the part in and call me when it arrives because they misplaced it. I was fine with this arrangement. The ugly: If you see the video, beware of my language used cause it was shot in the moment of discovering what service was done to my bike. I will go ahead and explain it here in case you don't want to see the video. Story for "the ugly": I barely used my bike, since Its mainly used for fun or to get around areas where parking is a hassle. Previously the motorcycle ran fantastic. No issues whatsoever after repairs were done to it. Then I took it out again since I was going a bit far for work and I did not feel like driving and being stuck in traffic. The motorcycle felt off, it just wasn't running correctly. Eventually, I got home and that's when the bike turned off and refused to start. Sounded similar to a dead battery. I figured it might be that but just to verify I charged the battery and then tested it. Turned out to be fine. Checked the Regulator and that was fine and eventually the Stator which turned out to be the problem. While testing, I uncovered other issues from the repair such as: the Regulator plug was slightly damaged, Stator Plug was damaged and something like JB plastic weld was used, wires were pinched, and nuts missing. Now let me be very clear, I am able to diagnose and fix things on my motorcycle; or in other words I'm mechanically inclined. I DID NOT DO OR ALLOW ANY ONE ELSE TO REPAIR MY MOTORCYCLE. I WOULD NOT SLANDER A COMPANY. I took my motorcycle there because I did not want to spend my time diagnosing an electrical gremlin and I was also busy with work and life. Continuing with the facts, I ended up cleaning the connection by filing away the plastic to expose the plug and allow a full and secure connection. Then I tested the stator and it was ok. It was a little on the low end but it was now charging my battery while on Idle and on throttle. I called them to verify if a new stator was put in place and was treated indifferent to almost rude. I was not expecting compensation or anything of that sort, I just wanted to know if a new part was installed because I did not want to be left stranded while riding the bike. Nonetheless, I should have expected it since the repair was done about 10 months ago. This is when I asked about my little cosmetic piece and was told there was nothing on file and too much time has passed and there is nothing they could do about it. I understandably took that as a loss since they are correct that too much time has passed. I should have been more proactive in regard to that but as such, that's life. So now, would I recommend this place? Maybe...they did repair my motorcycle and I greatly appreciate their efforts in keeping me up to date on what steps they did to finally diagnose the issue, but, they did what I felt was a bad job since I had to go back and correct the mistakes made especially for the price I paid. Potentially I'm one of the unlucky individuals with a former good positive review now turned bad and I won't be bringing my motorcycle there. I will make time to complete repairs or maintenance like before or find another shop to do it for me. read more
Business owner information
Alexander W.
We're very sorry to hear about your unhappy experience here. All of…
1 year ago
Business owner information
Alexander W.
We value your feedback, Yussef, and are so glad you enjoyed your…
2 years ago
1 year ago
3 years ago
1 year ago
Business owner information
Alexander W.
So glad to help you out! Come on back for your next service.
5 years ago
I have been getting my bike serviced here we since my wife said no more knuckle Busting for me. Alex, Matt, Jeremy and the whole crew here take good care of me and my bike from regular maintenance and troubleshooting when I over fill the tank and bike goes crazy . I can ever have my bike picked up and delivered for an extra charge but this helps me so much and POW it's done and back on the road again. They also teach me tips and tricks like Charger starts at 6-7k rpm. I highly recommend them and tell them the massage guy sent ya. Dr Chase! Peace out vroom Vroom read more
2 years ago
2 years ago
6 years ago
So here's my story I got a R6 and the forks have been leaking went to a shop which told me not only the seals have to be replaced the whole forks have to be rebuild -both! Estimated costs $1,800! I was devastated and shocked! I reached out to Alex and here's what happened. Dropped the forks of, he fixed them in just two days, when I picked them up he explained detailed what was wrong, what someone did to the forks and what he did to fix it. I was already happy with the detailed explanation but then I went into the office to pay ..people Alex is so knowledgeable and fast I couldn't believe what I had to pay for the repair.. I asked three times if the invoice is correct it was literally a gift. People you are looking for honest and fast repair without walking out broke?? .. well go to Motorcycle performance! Absolutely highly highly recommended! I'm definitely a new customer!!!! Thank you Alex for the awesome service. My "partner in crime" is ready to get back on e streets, thanks to you ... Much appreciated! Happy rider!!!!!! read more
6 years ago
MC Yoda. My bike is nearly 40 years old, and as of yesterday, it runs like a top. Still. This is because Alex and co. have been working on it for almost 30 of those years. MPS is as good as it gets in LA. I know this because when other mechanics worked on her--after moves across town or across the country--they made messes; Alex is still unfu¢king some of them. See my Yelp review of Al's Motorcycles from 2011. With over 40 years of experience (repairing AND riding), Alex knows stuff from years of practice that others just don't, and on a "vintage" bike it matters. On ANY bike it matters. To some of the other Yelp reviewers, don't forget you live in Los Angeles, California, USA, aka "Hollywood." You get what you pay for, and Alex/MPS is NOT unreasonable. Sure, if you take your bike to Barstow, they'll probably do it cheaper. Good luck with that. The seminal book 'Zen and the Art of Motorcycle Maintenance' isn't really about motorcycles (or zen), but it categorizes two types of riders (read: people, in general). There are Operators and there are Understanders. I'm the latter, and I know way more about my bike because Alex walks you through what was done (or needs to be done). For people who just want to ride the things, MPS does that too! Well. read more
3 years ago
Business owner information
Alexander W.
Thank you so much Shawn!
3 years ago
Business owner information
Alexander W.
Thank you Bradley! Glad we could be of service. Have fun riding!
3 years ago
7 years ago
Awesome garage. Super knowledgeable staff that are willing to educate. Definitely will come back. Also two super nice German Shepard's ready for pets! read more
8 years ago
Alex and team at MPS needs to go ahead and add Mv Agusta to the list of motorcycles that they service. Alex's Shop is a true gem! His employees are knowledgeable and passionate about motorcycles. You're greeted by 1 and sometimes 2 German Shepherds who are just big babies and will happily bring you gifts (their toys) initiating play. Oh yeah, the bikes.. When we bought Goose a year and a half ago, we were hating the fact that we were going to have to haul or ride it to Moorpark (by Thousand Oaks) to get it serviced because it was a certified Mv Agusta dealer and servicing center. Ugh. One day we rode our bike to an open house which just happened to be next door to Alex's. He saw our bike parked out front and he popped in and let us know about is shop. Sooo perfect timing because we were already in need of our 600 mile tune up --and we honestly were pushing 800 at the time. So obvi we desperately needed it. We took our bike in the following week for our tune up and wow could we feel the difference! Prices were fair and the time it took him was done in a timely manner. A couple months later (August 2018) we brought Goose in to put the fender eliminator kit on. It took about a week for parts to come in and the manufacture didn't include instructions! Thankfully Alex and his team are such geniuses they hooked it seamlessly! He noted that it wasn't easy but ensured the job was done right! Goose looks SO good w/out the long ugly factory fender thingy. We live about 45 min out now (moved from Miracle Mile area) but we still continue to take our bike to Motorcycle Performance Services. Again, the staff is great and so is the owner. We've made MPS our Mv Agusta's home for servicing. If you're looking for a place to check your bike in drop by and check it out. They won't disappoint. read more
2 years ago
4 years ago
Alex and his techs are not qualified to work on BMW motorcycles and Clearwater lights I brought my GS to him for seemingly simple shock swap and LED light installation but was left with a butchered wiring that needed to be taken to BMW of Ventura to fix, where I was told by licensed technicians that installation was done in "embarrassing" and"messed up" (see attached comments and bike being stripped to route the wiring in photos) I wish I never wasted 4 days of my time with this clown who claims, in his own words to be "top of the food chain" in motorcycle world, making it sound like he raced with Rossi, while a simple google search showing that he rarely won anything and all the races he participated were some local, irrelevant ones (akin a 5k run for your weekend warrior type) Sadly, this guy never took responsibility for his ineptitude and never apologised for wasting my time calling me 8 times to complain that the brackets were wrong: they weren't; that a headlight is not working: he plugged it upside down; that a shock was hard to install: it's a stock shock. Alex keeps on saying that Clearwater lights I brought had parts missing, so I called to company headquarters and put them on a speakerphone for Billy, one of Clearwater founders to explain to those idiots how to do the job and that no parts were missing, yet Alex still claims, without evidence that he needed extra sockets. Next day, I took the bike to BMW of Ventura where his horrible job was straightened out without adding any extra parts. Bike was taken apart to find all the mistakes that Alex made, but it was done 2x the speed and zero complaints from bmw techs who laughed at this guy incompetence In conclusion: I think Alex is fine to change your tires, oil and other small, easy to do things that don't require skill, but for anything even remotely hard, I suggest you go to a place that has experience with dealing with whatever your issue might be. Simply put, Alex is a bottom feeder when it comes to skilled labour read more
4 years ago
I bring my bikes here. 1981 Honda CB750F, it's an 836 now, and my 1000 GSXR! I've been coming here for years...they've never let me down!! read more
Business owner information
Alexander W.
Thanks Joseph! Always great to see you! ~ Team MPS
4 years ago
Business owner information
Alexander W.
Hi Colin! So glad we were able to help! Thanks for the positive…
6 years ago
Business owner information
Alexander W.
Hey Samuel!…
7 years ago
Business owner information
Alexander W.
This username is unfamiliar which makes it impossible to review our…
6 years ago
5 years ago
5 years ago
3 years ago
3 years ago
Business owner information
Alexander W.
Dear Tim,…
7 years ago
12 years ago
There's nothing wrong with expensive shops, run by people people that try to make a point that they have been riding longer than you, if they are putting out quality work. Alex was a dick and made it very clear he knew exactly what he was doing from the moment I tried requesting spoke weights rather than stick on weights for my 1973 Moto Guzzi. The only problem with having his attitude is your work needs to be of the quality you say you have. The rear brake cable was installed wrong and the front brake was adjusted so poorly that the lever had to be pulled all the way to the throttle to get any feeling. One star for installing my tire in a fair amount of time. read more
12 years ago
Second time I'm bringing my bike here. This place was recommended by the Honda/BMW motorcycle dealership/shop on Santa Monica blvd. Both times, I've dealt with Alex (owner) and he's a straight-to-the-point fellow. Looked at my bike told me what was wrong. What needed to be done, and what I was doing wrong. Which is appreciated. Bike was finished on time on the date promised (which if anyone who has had their vehicle serviced where ordering parts is involved and one having to leave their vehicle for a couple of days, is a rarity) so no sort of inconvenient delays were experienced. The initial estimate was very close to the final cost so no real surprises of "we had to replace this extra part..." My bike is due for brake service and I will be bringing it back here. Highly recommend. read more
3 years ago
Business owner information
Alexander W.
This entire review is completely inaccurate. The customer, Paul J.…
4 years ago
8 years ago
7 years ago
If it is reliability You need from Your Mechanic, then this isbthe Shop for You. I'm a Professional Stuntman and depend upon My Bike to do things most can't. read more
6 years ago
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