I'm an architect, and this place is incredibly welcoming and enjoyable…read more It is always very clean, even though it is huge. It is always bustling with people, but that is what makes this station so lovely and unique. I love coming here and will continue to do so. Many blessings and congratulations to everyone who works here and makes it such a beautiful place to enjoy.

Busy heart of NYC location for rails... 4, 5, 6, 7, LIRR, and Metro North train stations. Yes find…read moreyour way through Grand Central Terminal as it's one of the busiest stations and major train hubs. There's always some activity going on especially during the holidays or special events. There are shops, eateries and restaurants and well at Grand Central Terminal while one is waiting for their train if taking a long trip. The boards are up to date and one must have a train ticket to board so make sure you have a pass purchased. If a mobile pass, make sure activated for LIRR or Metro North. For the subways, you need to either have OMNY or credit card to tap and go. Various entrances so easy for one to get lost if you don't know your way. Restrooms are downstairs... if you get lost ask the information desk or staff, they will give you directions.

Love this train hall!! But what I really want to chat about are the awesome NextGen Acela trains!…read more The new Next Gen Acela is quite the delight! Sleek, comfortable, and honestly... Amtrak said let's make the train ride enjoyable for once. The seats have built-in headrests AND footrests, which immediately makes me feel like I'm being cared for. The bathrooms are surprisingly huge, and the cafe car is spacious with plenty of food options. The whole ride was incredibly smooth and easygoing. No fighting for legroom, no feeling like you're packed into a metal tube with strangers breathing on you. Just sit back, relax, and enjoy the ride. Sleek, comfortable, smooth... I'm officially a train girl.

Wow, what a huge and impressive building. This is what I found out about it…read more Moynihan Train Hall is more than a transit hub -- it's a Beaux‑Arts landmark, a public art gallery, and a family‑friendly destination with quirky details you won't find anywhere else in NYC. Moynihan Train Hall occupies the James A. Farley Building, once New York City's main post office, designed by McKim, Mead & White in 1914 to match the original Penn Station across Eighth Avenue . It's one of the city's great adaptive‑reuse stories -- the mail‑sorting halls are now a train concourse, while the USPS still operates a post office there. Inside it has a skylight the size of an acre! The Main Concourse's 92‑foot‑high skylight spans an acre of glass, made up of 3,160 individual panels set in complex 3D steel geometrics. It floods the hall with natural light day and night. Hanging 25 feet above the floor in the Main Concourse is a 12‑foot‑tall, 6‑foot‑wide clock weighing almost 5,000 pounds. Its installation was a major engineering feat. The "The Hive" by Elmgreen & Dragset suspends dozens of illuminated high‑rise buildings up to 16 feet tall from the vaulted ceiling at the 31st Street Midblock Entry Hall -- a surreal, upside‑down cityscape. The hall is named after Senator Daniel Patrick Moynihan, who was a longtime advocate for expanding Penn Station and improving NYC's rail infrastructure. Both the old Penn Station and the Farley Building were designed by McKim, Mead & White in the Beaux‑Arts style, making Moynihan a modern "twin" to the 1910 rail landmark.

Honestly more organized than I expected. Electronic info boards EVERYWHERE. There are agents by the…read moredesks if you have questions. You find the gate and go down to the track. Overall a clean station. Shops and to-go food for passengers if you are on the run. Easy transit hub. MTA 1,2,3,A,C,E are close to Penn Station. I bought my ticket on app but I'm sure there are kiosks to purchase tickets. Make sure you have/active the tix before boarding. Terrible signals at the tunnel.

Pretty cool station to stop by and check out. We rode in from Long Island to go to Madison Square…read moreGarden. Got off train and walked into the Garden. Couple blocks from Macys and other popular spots in the city. Theres bathrooms in a few different areas and lots of places to eat.

I dont understand how the NYC Amtrak has low ratings…read more My main mode of travel from DC to NYC is by amtrak. Cuz their aint no way with gas prices, Im driving. I cant stand buses, and planes... if I can fly for cheap then I would. I usually book my tickets far in advance. My tix each way is usually $31 DC-NYC, Bmore to NYC $21 each way... now let's say last minute (like day before), you can book $19. The trains are clean and no ratchetness. No type of foolishness. The train attendant are nice, and hardly any delays unless it's weather related. However don't get to comfy and fall asleep, watch your belongings. Sometimes you can bump your seats depending on the attendance. The sleeper cabins are nice, bathrooms are clean. I have a better experience with Amtrak on the east coast then going from DC to Chi town. NYC Amtrak waiting area is nice too, way nicer than DCs UNION Station.

This is a letter I sent to them: Trip/Event Date: 8/24/2025…read moreMessage: I am writing to formally report an incident involving an Amtrak employee whose conduct I found to be rude, dismissive, and inappropriate.On August 24, while traveling on Silver Meteor, I was escorting my elderly mother to a different car to use the single-occupancy bathroom, as the one in our room was uncomfortable for her. As we passed an Amtrak employee and a passenger, the Amtrak employee remarked, You know you have a toilet in your room. I explained, Its a little uncomfortable for my mom, to which she responded, There goes our bathrooms.When we returned from the bathroom, we passed them again, and the passenger said, Why dont you use the bathroom in your room? Then the employee said 'She should have gone to the bathroom before she got on.' These repeated comments felt unnecessary, condescending, and frankly, bullying. I was simply trying to ensure my mothers comfort and dignity, and I felt threatened and judged for doing so.I respectfully request that this incident be reviewed and addressed. I believe all passengers deserve to be treated with courtesy and respect, especially when accommodating the needs of elderly or vulnerable individuals.Thank you for your attention to this matter. I would appreciate confirmation that my complaint has been received and any steps that will be taken to prevent similar experiences in the future. You can call me for additional information. Thank you. - Till this day, all I get is "we will investigate"

I was taking the LIRR early Monday morning to visit my brother in Long Island. My go-to station…read morehad always been Penn, but Monday's train originated from Grand Central Madison. I'd never been -- the station is only three years old -- so I stopped by Sunday to (pardon the expression) 'case the joint out.' Good thing! I entered at Grand Central Station, followed signs and walked. Then walked some more. Took escalators, maybe an elevator. Finally ended up at ticketing. I don't think I would have allotted enough time if I hadn't known the layout beforehand. It was off hour. Not many people there. The customer service rep, a wonderful woman named Heather, wanted to make sure I knew what I was doing. She actually left her post to show me the tracks and helped me get my bearings. (Guess what! Heather was there Monday morning when I returned. I felt like I was seeing an old friend!) Here's a tip for everyone: If you don't want to deal with the underground labyrinth, look for the elevator on Madison off 47th Street. It'll take you directly down to ticketing and the waiting area. And specifically for older folks: To reap the senior discount, purchase your tickets the day of your trip, not before. There's no upcharge to buy tickets on the train. If I heard correctly, senior fares are the same for peak and off-peak -- but don't quote me on that! This station is light, bright, much quieter than Penn. Bathrooms are infinitely better. Now that I know what I'm doing, this may become my station of choice.

There are tons of escalators, so if you need to the catch the 2:17 train, you'll have to be in the…read morearea long before 2:17. And it's not the liveliest of train stations. But I have to award five stars for the clean bathroom. Due to basic geography, the ride itself is faster than Penn, so maybe if they were starting in 1908 they would have built Penn Station here, but consider all the terminated or "maybe someday in theory" rail links it's nice that this thing actually got built.

The subway was really cool. Three Dollars for a ride, and we…read moresaved $50 From catching an Uber. There are some stairs going to the train and coming up from the train. My first time taking the train and I loved it! We took the 'E' train!

Not the cleanest station, and pretty deep underground, but E/F trains stop here (stacked, though,…read morenot on the same rails), and you can get up and down but the escalators are slower and people clog up the space as they wait on a long ride up / down. Convenient to 5th Ave shopping and closer to 57th Street if you need to catch the cross-town bus or walk up to the park.

It's actually one of the nicer MTA subway stations I have encountered…read more Big and basically clean with working escalators. Serves the F train line and I took it one day when checking out Roosevelt Island along the way to LIC. Pretty nice tile work on the walls and floors. Also has large green panel walls offering a splash of color.

Decent Station as part of the MTA subway system. I walked to this one from my hotel to get to…read moreRoosevelt Island. It was pretty big and cleaner than most. It also was crowded but I was there during commute times so that is to be expected. Love it or hate it, it remains the easiest way, for me at least, to get around NYC

My dad and I have taken the train now three times, but this was our first time taking Amtrak to New…read moreYork, booking a sleeper car from Chicago. The scenery along the route was fantastic, and the staff were exceptionally friendly and accommodating throughout the journey. This particular train was smaller and more outdated than our previous experiences, featuring a compact room with no dedicated luggage storage, though it did include a private sink and toilet. There are also public showers and bathrooms available, and bottled water is provided anytime you need it. While the historic charm and views are great, the dining experience is a major hurdle for anyone with celiac disease or severe gluten sensitivities. The dining car is included, but Amtrak currently does not offer certified gluten-free food, and cross-contamination is a serious concern since nothing is marked as gluten-free. The staff did provide a binder to look through for allergies, but you have to carefully flip through the pages to read the full ingredient lists, as the pictures can be misleading. The staff are not particularly knowledgeable about celiac safety, but they do genuinely try to help--on the first night, they handed out wine and cheese, and the wait staff were kind enough to offer me hot water so I could prepare the meals I brought with me. Ultimately, while we knew what to expect going into the trip and managed fine by packing our own food, it would be wonderful if Amtrak updated their menus to include safe, reliable gluten-free options. It is a memorable travel experience for the views and friendly service, but definitely requires advance prep if you have dietary restrictions!

Got stuck behind two different people trying to basically fit the covenant ark in the overhead…read more After a long wait there was a reconfiguration allowing me to sneak by, but according to the employee I had "no manners" because of my 5-second incursion. Also, the railroad that withholds boarding information until the last possible moment decided that the conductor should go on the PA and complain about how stupid customers didn't understanding the meaning of "All Aboard." On the plus side, at least I have it better than anyone who paid $294 for a Boston trip today. The fare structure continues to be absurd and opaque. (Update: the return trip was pleasant enough, perhaps because it was the first station. If you're considering a Back Bay itinerary it might be better to get ahead of the competition by going from South Station).