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    Penn Station

    2.8 (1.2k reviews)
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    Look at all the passengers with luggages!  The LIRR Concourse at Penn Station needs moving ramps for people with wheeled objects
    Gail B.

    I pass through Penn Station whenever I take the LIRR. The LIRR Concourse in Penn Station looks like the terminal building of an airport because of the numerous digital departure boards, fast food restaurants and specialty shops, but unlike an airport, the Concourse has a limited number of open public seating and moving walkways. Penn Station was renovated to look like a luxury mall. I was impressed to see a boutique liquor store. It is called Penn Cellars, and they sell my favorite sparkling rosé--Hampton Water (by Jon Bon Jovi and Son)--refrigerated and at room temperature. The Concourse also has a boutique nail spa, a bagel cafe, a speciality chocolate shop and more. All that is nice, but there needs to be better operational integration. There ought to be moving walkways to transport passengers from the LIRR to the subway, buses, AMTRAK, and NJ Transit. I get out of breath sometimes, walking to where I need to go. Also, it would be nice to have staff guide and assist passengers to their connections, especially individuals with disabilities and heavy luggage. Penn Station will be undergoing a multibillion dollar renovation starting in 2027. I hope that the architects design a station that is more functional and efficient. Until that is done, Penn Station is basically a mediocre station for commuters.

    Luis G.

    Honestly, Penn Station was super easy to get around and easy to find your train. The station also offers so many different gift shops, restaurants and coffee shops which is great if you are in a rush.

    Business
    HoyMay P.

    The Amtrak dropped us off at Penn Station. It was like an underground city full of people and businesses. You could find all types of transportation here including the Long Island Railroad (LIRR), subway, trains and ground transport. There were many restaurants available.police and agents walked through the area in case you had questions.

    Nehal A.

    This was my first time taking NJ Transit train to Penn Station. The first impression was little underwhelming, as the platform and walkway to subway were old and brittle, paints were falling off the wall. But the station appeared new and modern in the center hall where they also had bunch of shops including shake shack, dos toros and dunkin. The station provides access to LIRR and several other rail lines too. On my return trip, I managed to follow the path to NJ Transit train platform but finding the actual platform was little difficult. There was proper signs or info screen. Thanks to my family, I managed to find the correct platform a minute before the train was scheduled to depart.

    Purpose T.

    New York Penn Station is never not busy! The hustle and bustle can either be exhilarating or exhausting, depending on the person as well as time of day. It's a convenient hub if you're taking a quick trip to/from Jersey. It's even better as a connection to the subway system without having to exit the building unless you choose to. Although the transportation fares are ever increasing, I still find it to be a viable option to avoid paying expensive tolls.

    On the Jersey Transit to Newark Penn Station
    Keittisha W.

    It was a pleasant ride to Newark Penn Station. It was the next stop. A guy stayed in the bathroom so he wouldn't have to pay for his ticket which was $6.15 ...smh.

    "Original" (late '60s) Penn Station escalator that descends from the closed to the public drive-thru under MSG
    Mike R.

    This review centers on the zero (or negative) Star disgusting, 1960s "original" Penn Station section under Madison Square Garden, not the great job with modern 4-5 Star updates to everywhere else that has had major modernizations, averaging the complex to 2 Stars in my opinion. This Penn Station "original" main train hall really needs to be rethought and opened up. Remember as a kid being driven up through the passage immediately under Madison Square Garden and dropped off for our trip back to Philly. With little to compare and excited about any train trip, we descended down the escalator (see pic) into this round hall, eventually over to the track stairs entry, waiting for our train to arrive for boarding. As the years advanced, that first trip "magical" episode melted into the reality it's drab, dark, and increasingly seedy with neglect, bare bone amenities and smelly derelicts. Understandably given security issues, that car passage leading to the escalator no longer operates as it did. This blueish gray, sad section no longer functions as those now likely dead planners and developers had envisioned. Now, the majestic Moynihan Hall becoming the main hall for Amtrak, updated NJ Transit section, and open LIRR corridor with fresh new arcade has brought needed modern amenities, yet this "original" (that is from the late '60s) is not just dated, it's an appendix without beneficial bacteria! Plus, Penn Station Access with allow Metro-North trains to come in and the Gateway Program will provide expanded capacity to the complex. It's ripe for a completely new life, in line with what we have learned from its failures and our learnings. Penn Station is a public resource and should be a pleasant, uplifting experience in both function and appearance. It the country's biggest train station in the country's biggest city. With the importance of mass transit, it should be a place to be proud of. Stop the infighting over who's responsible and whoever has the rights over this. Those stakeholders (including some greedy developers) who own/manage/contribute to running this area need to either have their rights revoked or get with the program. They had the opportunity to make things right and need to get out of the way of progress for the people! Reinvent this "original" Penn Station hall so we can burn sage to cleanse it of the toxic ghost of Robert Moses! Begone demon Moses! Begone!

    Nancy A.

    I love Penn Station now ever since they renovated the restaurants and made it more modern and spacious in the food halls. Although I miss the McDonalds that used to be there. Now we got Wasabi, Starbucks, Dos Toros, Shake Shack, Le Cafe, Raising Cane's, Blue Bottle Coffee, Pret A Manger, and many more. These eateries are at the level where the A, C, and E trains are located. Then you have Penn Station that is connected to the Moynihan Food Halls and that is something different. They got a Burger Joint, which I tried out and many more restaurants. This terminal is very big and has many tracks where the LIRR, NJ Transit, and Amtrak run on. They share the same tracks so it is confusing when you need to find your train. There are tvs with the train schedule and track number displayed to guide you. It's just that you have to wait around 10 to 15 minutes prior for the track number to arrive. You cannot know ahead of time so that's very upsetting. Once you know your track number you have to make a dash for it or else the train will leave on time. Also some of the tracks are not consistent with the escalators. There are some tracks with escalators and some don't have. So it sucks to carry a stroller or luggage down to the track. Wish they got more elevators and escalators installed for the handicapped and people with strollers and heavy luggage. That would make me happier.

    Exterior - always something happening in NYC, there was a small film crew recording on the steps
    Susan C.

    Celebrating its 115th birthday this year, Penn Station is decidedly not new--pan to the sections that look straight outta the late 60s--but to look on the brighter side at least part of the station looks better as of 2021! A welcome update if you ask most New Yorkers. Most recently renovated in 2020 to expand into the Farley Post Office building, this extensive transportation hub is situated between 7th and 9th Avenues, between 31st and 33rd Streets. To understand a little more on how this landmark fell from the general public's graces I delved into Penn's history: - built in 1910 to support the ambitious project led by Alexander Cassatt of the Pennsylvania Railroad company to connect Manhattan via under river tunnel to the vast railway network along the East Coast and Midwest. - designed by architect Charles McKim, the original structure was an immense Greco-Roman masterpiece modeled after St Peter's Basilica in Rome, with Doric columns wrapping around two city blocks, vaulted ceilings, a soaring glass dome, shopping arcade, mezzanines and massive waiting rooms with murals, friezes and sculptures. - peaked in 1945 at over 100 million annual passengers but but declined in volume and revenue through 1963 due to increases in automobile, airline and other public transit options, leading to the 1954 selling of air rights to sections above ground to Madison Square Garden. - demolished in 1963-66 with only the underground remnants and some sculptural elements saved, the station layout maintained separate concourses for Amtrak, NJ Transit (which operates the former PRR commuter lines from NJ), and the LIRR. The outdated design and crammed layout received much vitriolic denunciation and caused much traveler aggravation over the past several decades. - credited to senator Daniel Patrick Moynihan, plans were hatched in the 1990s to build a newer version of a train hall, with two phases of construction that was finally completed by January 2021. This newer section, located between 8th and 9th Avenues, services Amtrak trains and includes a food hall, retail stores, and a glass roofed waiting lobby inspired by the past station's architecture. Don't forget to checkout the famous escalator with mural map of the surrounding NY metro area. Sooooo (yes with 5 Os) much nicer than the basement maze that is the section between 7th and 8th Avenues. Interesting fact: the only transit organization in business under the same name at Penn Station from inception to now is the MTA Long Island Railroad (LIRR). For much more extensive info: https://www.nytransitmuseum.org/wp-content/uploads/2024/09/Penn-Station-Train-Talk-at-Plaza-33.pdf https://www.pbs.org/wgbh/americanexperience/features/the-rise-and-fall-of-penn-station-penn-station-today/

    NJ Transit giving out bottles of water.
    Ebony M.

    NJ Transit at Penn Station gets a huge thanks and appreciation during the heat wave of this past week. At the entrance of Penn Station on 7th Ave and 32nd street NJ transit gave out free bottles of cold water to commuters. That was very nice, kind, and considerate. Did not see NYMTA, or LIRR, give out bottles of water to commuters, even though with congestion pricing NY MTA has made Billions. Thank you NJ Transit for your kindness!

    Pavol C.

    New York Pennsylvania Penn Station - Penn Station felt like one of the most vibrant transportation hubs in the city. The constant flow of people, trains, subways, and shops creates the typical atmosphere of a metropolis that never sleeps. I appreciate the clear signage, the wide range of services, and the ability to move quickly between different parts of New York and beyond. Even though it can be very busy, everything works surprisingly efficiently and practically. A big plus is the availability of free restrooms and drinking water fountains.

    Allyson M.

    I love you have access to many railways at Penn station. We came in on NJ Transit. They offer LIRR and Amtrak as well. This is a wonderful station with loads of restaurants, it connects to Madison Square Garden. The murals are very beautiful.

    Seat
    Kristie N.

    Workers are rude as F!!!!! (Specially the 2 at the ticket office) Like as a first timer things are confusing and scary. Like don't role your eyes and don't ignore! Just help like it's not that serious!

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    Penn Station Reviews in Other Languages

    Ask the Community - Penn Station

    Are there ANY street-accessible entrances INTO Penn Station WITH an elevator for the handicapped? I have yet to find any on multiple visits there. EXACT location please - don't just say "somewhere on 7th Ave".

    Yes, via the NJ Transit concourse at the corner of 7th Avenue and 31st Street.

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    Review Highlights - Penn Station

    “You could find all types of transportation here including the Long Island Railroad (LIRR), subway, trains and ground transport.”

    Mentioned in 185 reviews

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    Moynihan Train Hall - exterior

    Moynihan Train Hall

    4.2(269 reviews)
    0.2 mi•Chelsea, Midtown West

    Love this train hall!! But what I really want to chat about are the awesome NextGen Acela trains!…read more The new Next Gen Acela is quite the delight! Sleek, comfortable, and honestly... Amtrak said let's make the train ride enjoyable for once. The seats have built-in headrests AND footrests, which immediately makes me feel like I'm being cared for. The bathrooms are surprisingly huge, and the cafe car is spacious with plenty of food options. The whole ride was incredibly smooth and easygoing. No fighting for legroom, no feeling like you're packed into a metal tube with strangers breathing on you. Just sit back, relax, and enjoy the ride. Sleek, comfortable, smooth... I'm officially a train girl.

    Wow, what a huge and impressive building. This is what I found out about it…read more Moynihan Train Hall is more than a transit hub -- it's a Beaux‑Arts landmark, a public art gallery, and a family‑friendly destination with quirky details you won't find anywhere else in NYC. Moynihan Train Hall occupies the James A. Farley Building, once New York City's main post office, designed by McKim, Mead & White in 1914 to match the original Penn Station across Eighth Avenue . It's one of the city's great adaptive‑reuse stories -- the mail‑sorting halls are now a train concourse, while the USPS still operates a post office there. Inside it has a skylight the size of an acre! The Main Concourse's 92‑foot‑high skylight spans an acre of glass, made up of 3,160 individual panels set in complex 3D steel geometrics. It floods the hall with natural light day and night. Hanging 25 feet above the floor in the Main Concourse is a 12‑foot‑tall, 6‑foot‑wide clock weighing almost 5,000 pounds. Its installation was a major engineering feat. The "The Hive" by Elmgreen & Dragset suspends dozens of illuminated high‑rise buildings up to 16 feet tall from the vaulted ceiling at the 31st Street Midblock Entry Hall -- a surreal, upside‑down cityscape. The hall is named after Senator Daniel Patrick Moynihan, who was a longtime advocate for expanding Penn Station and improving NYC's rail infrastructure. Both the old Penn Station and the Farley Building were designed by McKim, Mead & White in the Beaux‑Arts style, making Moynihan a modern "twin" to the 1910 rail landmark.

    Photos
    Moynihan Train Hall - Moynihan Train Hall 6/2025

    Moynihan Train Hall 6/2025

    Moynihan Train Hall - Damn the rules, it's the feeling that counts.
   -John Coltrane

    Damn the rules, it's the feeling that counts. -John Coltrane

    Moynihan Train Hall - Moynihan Train Hall 6/2025

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    Moynihan Train Hall 6/2025

    Amtrak - 'True nobility is being
 Superior to your former self'
      --E.Hemingway

    Amtrak

    2.6(515 reviews)
    0.1 mi•Midtown West

    My dad and I have taken the train now three times, but this was our first time taking Amtrak to New…read moreYork, booking a sleeper car from Chicago. The scenery along the route was fantastic, and the staff were exceptionally friendly and accommodating throughout the journey. This particular train was smaller and more outdated than our previous experiences, featuring a compact room with no dedicated luggage storage, though it did include a private sink and toilet. There are also public showers and bathrooms available, and bottled water is provided anytime you need it. While the historic charm and views are great, the dining experience is a major hurdle for anyone with celiac disease or severe gluten sensitivities. The dining car is included, but Amtrak currently does not offer certified gluten-free food, and cross-contamination is a serious concern since nothing is marked as gluten-free. The staff did provide a binder to look through for allergies, but you have to carefully flip through the pages to read the full ingredient lists, as the pictures can be misleading. The staff are not particularly knowledgeable about celiac safety, but they do genuinely try to help--on the first night, they handed out wine and cheese, and the wait staff were kind enough to offer me hot water so I could prepare the meals I brought with me. Ultimately, while we knew what to expect going into the trip and managed fine by packing our own food, it would be wonderful if Amtrak updated their menus to include safe, reliable gluten-free options. It is a memorable travel experience for the views and friendly service, but definitely requires advance prep if you have dietary restrictions!

    Got stuck behind two different people trying to basically fit the covenant ark in the overhead…read more After a long wait there was a reconfiguration allowing me to sneak by, but according to the employee I had "no manners" because of my 5-second incursion. Also, the railroad that withholds boarding information until the last possible moment decided that the conductor should go on the PA and complain about how stupid customers didn't understanding the meaning of "All Aboard." On the plus side, at least I have it better than anyone who paid $294 for a Boston trip today. The fare structure continues to be absurd and opaque. (Update: the return trip was pleasant enough, perhaps because it was the first station. If you're considering a Back Bay itinerary it might be better to get ahead of the competition by going from South Station).

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    Amtrak
    Amtrak
    Amtrak

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    MTA - 34th Street Hudson Yards Subway Station - Outside

    MTA - 34th Street Hudson Yards Subway Station

    4.2(70 reviews)
    0.5 mi•Chelsea, Hell's Kitchen, Midtown West

    As a complete opposite to the peeling paint and dreary feeling from the 7 train station, the 34th…read moreStreet Hudson Yards has felt more pleasant, comfortable, and modern to look at and be in. Love the stylish elements + unique architectural design inside and outside. That has really stood out from other buildings in the city. Until recently, I come to realize that I have never once stopped to admire of how marvelous the actual architecture has looked before. Whenever I am in a rush, I would never notice the little things around me. The Hudson Yards Station is definitely more spotless + that much cleaner. Always thankful to be seeing the hardworking MTA employees sweeping up the platform and inside train carts. They wanna make sure that it's not looking dirty in any way. And, it really does show. There're several kiosk machines for passengers to buy and reload their OMNY Cards from. Who can forget about the breathtaking glass mosaic art piece up in the ceiling? If you're always looking down at your phone, then it's very likely that you might miss out on the vibrant view from up above. By the way, I like how the dome reminds me of the planets in the night sky/galaxy/universe. Fun Fact: Did you know that Hudson Yards hold the record with the second longest and steepest escalators for being 172 feet long in the NYC Subway System? Takes about 90 seconds in total to go up from down. Supposedly the same as ten building floors in height. Be sure to hold on tight and not let go of the rails. Unsuitable for those who are afraid of heights due to the height level. But sometimes, you just gotta go up if that happens to be the only option to reach your destination.

    You know I never been to this station in my life. Its actually really beautiful and my photos show…read moreit no justice. I didn't realize how steep that escalator was jesus. Theres also some cute artwork on the ceilings and such. I should have taken my camera out for that but that ride going up made me very dizzy. I really wish this train stop was around when I was a teen. I cant imagine having to walk up steps thought. You're seriously so underground. I'm not sure if I saw any elevators here, I hope for ADA reasons.

    Photos
    MTA - 34th Street Hudson Yards Subway Station - Look up!

    Look up!

    MTA - 34th Street Hudson Yards Subway Station - Customer Service Booth

    Customer Service Booth

    MTA - 34th Street Hudson Yards Subway Station

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    Grand Central Madison - Ready for the holidays... Christmas decorations

    Grand Central Madison

    4.5(16 reviews)
    0.8 mi•Midtown East

    I was taking the LIRR early Monday morning to visit my brother in Long Island. My go-to station…read morehad always been Penn, but Monday's train originated from Grand Central Madison. I'd never been -- the station is only three years old -- so I stopped by Sunday to (pardon the expression) 'case the joint out.' Good thing! I entered at Grand Central Station, followed signs and walked. Then walked some more. Took escalators, maybe an elevator. Finally ended up at ticketing. I don't think I would have allotted enough time if I hadn't known the layout beforehand. It was off hour. Not many people there. The customer service rep, a wonderful woman named Heather, wanted to make sure I knew what I was doing. She actually left her post to show me the tracks and helped me get my bearings. (Guess what! Heather was there Monday morning when I returned. I felt like I was seeing an old friend!) Here's a tip for everyone: If you don't want to deal with the underground labyrinth, look for the elevator on Madison off 47th Street. It'll take you directly down to ticketing and the waiting area. And specifically for older folks: To reap the senior discount, purchase your tickets the day of your trip, not before. There's no upcharge to buy tickets on the train. If I heard correctly, senior fares are the same for peak and off-peak -- but don't quote me on that! This station is light, bright, much quieter than Penn. Bathrooms are infinitely better. Now that I know what I'm doing, this may become my station of choice.

    There are tons of escalators, so if you need to the catch the 2:17 train, you'll have to be in the…read morearea long before 2:17. And it's not the liveliest of train stations. But I have to award five stars for the clean bathroom. Due to basic geography, the ride itself is faster than Penn, so maybe if they were starting in 1908 they would have built Penn Station here, but consider all the terminated or "maybe someday in theory" rail links it's nice that this thing actually got built.

    Photos
    Grand Central Madison - Ready for the holidays... Christmas decorations

    Ready for the holidays... Christmas decorations

    Grand Central Madison
    Grand Central Madison - Grand Central Madison Map

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    Grand Central Madison Map

    MTA - 50th Street Subway Station - C/E

    MTA - 50th Street Subway Station - C/E

    2.8(17 reviews)
    0.9 mi•Theater District, Midtown West, Hell's Kitchen

    This 50th St. Subway Station, serviced by Eighth Ave. Local Lines (C,E trains), are incredibly…read moreawkward to use at this station. First, while C Train platforms in both directions are "basically," (i.e., they do require a step down,) E trains to both WTC and East Side/Queens require descent one more flight. Second, only the Downtown side is ADA compliant. That said, after going some distance from either street entrance to the fare control turnstiles, you must also go and an additional distance to reach the C platform. Unfortunately, MTA has no immediate plans for making the C Uptown / E East Side & Queens Platforms ADA compliant in the near future. Additionally, platform walls only have the blacked out ad space, making it just feel dismal to me. Outside the Downtown entry, behind the Customer Service booth, MTA installed in 1989 untitled artwork by American artist Matt Mullican, who often uses representative imagery within his pieces. This 68' long sandblasted, 68' long black granite wall creates a form of timeline for this location. After the period when only wildlife roamed, it leads to when a cabin and also reminds viewers that the third Madison Square Garden was located here for over 40 years until 1968. Unsure myself how to interpret all the icons employed in the final left block on the timeline. While there's a bullseye, don't believe it has anything to do with Target, which didn't appear in Manhattan until this century! Please message me on Yelp if you can figure what that panel is trying to say!

    I was at this station in midtown several times during a recent trip to NYC. It's conveniently…read morelocated in Hell's Kitchen at 50th & 8th. I'll be back!

    Photos
    MTA - 50th Street Subway Station - C/E
    MTA - 50th Street Subway Station - C/E
    MTA - 50th Street Subway Station - C/E - W Train

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    W Train

    LIRR Penn Station

    LIRR Penn Station

    2.7(57 reviews)
    0.0 mi•Midtown West

    First time taking the LIRR to get to JFK. Not going to lie, it was very confusing at first. I'm not…read morevery familiar with the railway system so it took me a minute to get the right ticket transfers and find the escalator down to the level where the trains ran. Customer service at the LIRR customer service desk wasn't great but also not terrible; I can tell the guy at the desk must get bored having to answer the same questions daily. Picture asking someone at the DMV a question. Once I figured out that the LIRR and Amtrak shared the same tracks it was super easy to find out the time of departure and then the assigned rails. The ride there was fast and once at Jamaica station there are very clear signs pointing to where to take the airport shuttles.

    Used to stand here all the time after work to catch the Ronkonkoma train for 5:01pm if I can make…read moreit on time or the 5:25pm and I will always have anxiety and panic attacks at not knowing what track the train was going to be. You got to stand there waiting the track number to arrive and then when the track number gets displayed everyone goes running like crazy! I also run like crazy to the track and make sure I am in front of everyone or by the doors so you will know you will get a seat! Knowing that the train takes 1 hour and 20 minutes to get to Ronkonkoma is frustrating when all the seats are taken! This train is always crowded and most of the people have to stand up! Train is fast though like a whirlwind and makes a weird squeaking sound that the subway trains don't make. This train got bathrooms but they are very filthy and floors are really wet all the time. There are coat racks and secret folding bench at the end of each car that you can have privacy. There are racks for luggage above the seats. Seats are leather bound and very comfortable.

    Photos
    LIRR Penn Station
    LIRR Penn Station - LIRR Penn Station

    LIRR Penn Station

    LIRR Penn Station

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    Penn Station - trainstations - Updated October 2026

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