I cannot adequately put into words the justification for my 5 star rating. My mother purchased a…read morefuneral package from Donnelly's over 35 years ago when she buried my father. She passed away recently and I reached out to them for assistance and to make her final arrangements. Although prices have changed significantly, her agreement was honored and has exceeded all expectations. There was no pressure or attempt to "up-sell" the services she purchased. Mike communicated with us every step of the way and guided us through the entire process. Mom was treated with the utmost respect and dignity. We and our guests were treated like royalty. I highly recommend this trust and professional company.

Sam and everyone at Donnelley's Funeral Home are wonderful. They were so helpful during a very hard…read moretime. We had a small service for my mother and it exceeded my expectations. Very grateful to Sam Scott. I would highly recommend Donnelley's services.

Carla was absolutely awful. Not sure why she works in this industry. She is Careless, awful and not…read moresomeone I would recommend sending your loved one off to. Please consider anyone else but this funeral home. They have not only done this once to our family but TWICE.

The entire time we were rushed from the planning to the very day of. This was just a transaction…read morefor them and did not even give everyone a proper chance to say goodbye our loved one. They didn't even file the death certificate properly, we were shocked when we received it in the mail and it wasn't even right.

We met with Jonathan today to make arrangements for my mother. He was knowledgeable, kind, and…read morenever pushy. He truly respected our preferences and made a difficult process much easier. The pricing also seemed very fair. We're grateful for his help.

While it is unfortunate I've been to multiple services here, each one has been beautiful with…read moreeveryone involved always being respectful and gracious throughout the process. The photo slide shows they cultivate are artfully done and flow nicely with the music we've selected according to our loved one's tastes. The primary room is spacious and has an additional side room if needed, which we've used. They have expanded over the years and now also have a few smaller rooms for anyone who may need to step away to collect themselves or should they have small children with them. Whether in a room or common area, there is plenty of seating available as well as small waters and tissues. The restrooms are in the far back, with two stalls (women's) and has been clean. They ensure the services stay on schedule which is imperative for military services but do so respectfully without rushing you, allowing you to grieve as needed. They were exceptionally supportive during my first visit nearly 30 years ago after my father passed unexpectedly. While others would have rushed a child along, they told me I could take my time, with the director being nurturing when it was needed most. During Covid we did have to wear masks and did so according to the restrictions regulated at that time. (My son and I have severe asthma and were allowed to periodically remove them briefly.) This past week has been our most recent visit and despite the circumstances, I'm grateful to the care and love they've shown our family once again.

I want to express my deepest gratitude to Johanna Leal and the team at Grand Prairie Funeral Home…read morefor their exceptional support during the hardest time of my life. The loss of my beloved husband of 40 years was overwhelming, and I was unsure how I would manage the details of his service or even what funeral home to use. I visited Grand Prairie Funeral Home and talked with Johanna, and she felt like family. I took a few days to even be able to talk about the service and they were there for me with every emotional moment. Johanna and her team not only held my hand through every step but also offered the patience and compassion I desperately needed. They asked the thoughtful questions that my husband would have asked himself, guiding me gently through decisions that seemed impossible to make. Johanna's unwavering support and understanding made it possible for me to get through the process and honor my husband's memory in a way that truly reflected his life and our family's love. I could not have managed my stress and grief without Johanna, Tiffani and Marlena. All three of them were there for me with advice, hugs and comfort. My daughter, mother and I were in a bad accident after leaving the funeral home a couple of days before the service and Johanna made sure that everything was perfect for the service with plans, transportation, emails and phone calls that needed to be accomplished. I am profoundly grateful for their help and kindness during such a difficult time.

I unfortunately had to use Grand Prairie Funeral Home's services when my father passed this past…read moreweek. I am thankful that it was Grand Prairie Funeral Home that our family used. From the first inquiring phone call that I made to them looking for directions because I have never had to do the arrangements for the passing of a loved one before, to the planning of the entire process, they were amazing. They did not pressure us into getting things we did not need, they were helpful, informative, supportive, kind, comforting, compassionate, and were a good group of people (staff) that just walked along side me and my family in our time of need. Though I hope nobody has to walk this path, but if you do, I highly recommend Grand Prairie Funeral Home to do it with. Erin Hall was our amazing funeral director and was a wonderful blessing to all of us. Thank you Erin.

Kevin is an honest, down to earth guy who will do right by you and your "pests"!read more

Kevin Kasky did a very thorough inspection of a house that we are buying. He showed me areas that…read morewe should address to keep from having a problem later and even noted where we had a non-pest related issue in the attic. Although we (thankfully) don't need his pest control services, he is the person I would call in the future if we do. Prompt, polite, thorough, reasonably priced - definitely a five-star provider.

Funeral home staff is very helpful, very business-oriented and very attentive to needs. The…read moreservices are extremely expensive, but they do accommodate you when they can (ie, bringing trays of food in for memorial service rather than pay for their expensive reception). So if you are willing...do the footwork (ie, shop around for your own coffin/flowers/headstone/etc., rather than going the easy route by buying their expensive coffin/flowers/headstone/etc. The only thing I had in way of complaint was I had to follow-up twice on getting the memorial stone installed...we purchased it from an external vendor (saving $$$) but they have to install it.

Can you give a Cemetary that your dad's entire side is buried in less than five stars? This is an…read moreolder Cemetary that is taken good care of. It's Catholic so strong chance most buried here are. If you arent Catholic you have to get permission from the powers that be. My dad was raised Catholic but converted to Baptist when he married my mother. so when I buried him here I had to get permission from his family(weird) and some other authorities! Let's see father,his parents and their parents all buried in a straight line. Plus,a few great aunts and uncles. Gosh, 1/2 my family tree is out there. In addition there are a few celebrities including Conrad Hilton. Wonder if Paris has ever been there to visit her grandfathers grave?

they made the horrible experience easier which is the highest praise. The pricing made the…read morefinancial burden less of a hardship

My family and I are so grateful at the speedy transaction and gentle handling of the process. This…read moreentire process was so emotionally difficult but they made it feel controlled and it wasn't dragged out. The time frame was shorter than expected for which I'm very grateful and Lisette is wonderful. Thank you!