Ginger Wood of Rolling Oaks Funeral Home, Coppell, TX met with my son and I in our home to discuss…read moreand plan pre-paid cremation. Ginger did an excellent job explaining every aspect of cremation and pre-payment. She made us feel comfortable and let me make my own choices based on my desires. Following the death, that necessitated the pre-planing, Rosanna answered all my questions immediately, kept me aware of timing and even made deliveries to my home. I would highly recommend Rolling Oaks Funeral Home, Coppell, TX to anyone who is interested in pre-planning and funeral services.

Funeral arrangements are never something you want to have to endure, but Becca made everything so…read moreeasy. She was very accommodating, and offered solutions to any situation we faced. She took care of requesting the military flag presentation service, catering arrangements, flower arrangements, ordering death certificates, cremation arrangements, and a whole list of other items. We decided to use a large photo instead of displaying an urn during the service, and Becca was able to locate and let us borrow the perfect picture stand. It was really nice to know that someone else was thinking of all the small details during a time of grief when it was difficult for my family to focus on event planning. Their website's online obituary (aka Everlasting Memorial) allows you to upload photos of your loved one that recently passed away. Those photos are then used to create a slide show that can be played during the funeral service. The slide show comes with somber default music, but you can also provide your own music specific to your loved one. My family received multiple compliments on the quality of the slide show. You can also request additional DVDs of the slide show (potential fee), and a custom sticker will be added to the face of the DVD with your loved one's picture on it. The facility is very clean and welcoming, and my family was very impressed with the services they provided. They are also very community-focused. Becca explained that if there was food leftover from the reception that the family didn't want to take home, then she would bring the leftovers to a nearby fire station. If there were any flowers that the family didn't take home, then they would bring the flowers to a nearby hospice or hospital to brighten their day. I would definitely recommend using Rolling Oaks, and specifically recommend working with Becca.

We met with Jonathan today to make arrangements for my mother. He was knowledgeable, kind, and…read morenever pushy. He truly respected our preferences and made a difficult process much easier. The pricing also seemed very fair. We're grateful for his help.

While it is unfortunate I've been to multiple services here, each one has been beautiful with…read moreeveryone involved always being respectful and gracious throughout the process. The photo slide shows they cultivate are artfully done and flow nicely with the music we've selected according to our loved one's tastes. The primary room is spacious and has an additional side room if needed, which we've used. They have expanded over the years and now also have a few smaller rooms for anyone who may need to step away to collect themselves or should they have small children with them. Whether in a room or common area, there is plenty of seating available as well as small waters and tissues. The restrooms are in the far back, with two stalls (women's) and has been clean. They ensure the services stay on schedule which is imperative for military services but do so respectfully without rushing you, allowing you to grieve as needed. They were exceptionally supportive during my first visit nearly 30 years ago after my father passed unexpectedly. While others would have rushed a child along, they told me I could take my time, with the director being nurturing when it was needed most. During Covid we did have to wear masks and did so according to the restrictions regulated at that time. (My son and I have severe asthma and were allowed to periodically remove them briefly.) This past week has been our most recent visit and despite the circumstances, I'm grateful to the care and love they've shown our family once again.

I would like to say that I am very happy with their services. My son had such a beautiful service,…read morehe looked so handsome, and the arrangements were perfect. Maria Zarate did an amazing job and accommodated us. Maria went above and beyond in all she did for me and my family. His cremation was done with care and loving hearts. Thank you to Maria Zarate and everyone at Aria Cremation and Funeral Services.

Abel and team were good to work with during this difficult time. Even though the arrangements were…read morepre-made, they were comforting and made the process easy for us. The services went as planned, no glitches. Thank you team for your kindness!

My husband and i went with our son, daughter-in-law and 2 grandsons 5&7 years old visiting from…read moreColorado and we had a great time here!! Staff was inviting,knowledgeable!

Very responsive and great service. You can check this off list of concerns. Professional and…read morecaring.

Dawn and staff have been incredible throughout the process of saying goodbye to my brother. They…read moreare still available to help guide through any changes I may have to make. Quality, Kindness, Detail, Value.

I cannot say enough about this business and the service they provide. Matt and Miranda were both…read moreamazing. Matt made himself available at any time of day to help us work through some complicated issues. He"s friendly, knowledgeable and very kind. Miranda was a big help with setting up some online photos well after business hours. The facility on Main Street in Grapevine is beautiful. 5 stars.

Vivi and her whole team were amazing supportive and very professional! I would highly recommend…read moretheir services. They made this experience as smoothly as possible. I can not thank them enough!

The worst. Kept me waiting, and never sat down with me. I was rushed out to walk the cemetery and…read morehanded a pamphlet in the parking lot. This was not a casual visit, it was a family death. I was sobbing in the car when I left. I used Aria cremation (wonderful) and ordered the headstone directly from a local (Dallas) monument maker (saved thousands) and would never use Hilltop or any Dignity Memorial associated home.

When Nainai passed, there was a backlog at most places from COVID and from the recent snowstorm. We…read morecalled places with no knowledge about the process or even the lingo. Shayla and John guided us through the options and answered our questions patiently. It was especially touching because we were navigating the first death in the family in this country. We opted to do a private viewing moment rather than embalming and a service, given our timeline. Shayla and John were extremely accommodating and helped us make the most of that precious last moment with Nainai in a way that really celebrated her life with dignity.

Funeral home staff is very helpful, very business-oriented and very attentive to needs. The…read moreservices are extremely expensive, but they do accommodate you when they can (ie, bringing trays of food in for memorial service rather than pay for their expensive reception). So if you are willing...do the footwork (ie, shop around for your own coffin/flowers/headstone/etc., rather than going the easy route by buying their expensive coffin/flowers/headstone/etc. The only thing I had in way of complaint was I had to follow-up twice on getting the memorial stone installed...we purchased it from an external vendor (saving $$$) but they have to install it.

Can you give a Cemetary that your dad's entire side is buried in less than five stars? This is an…read moreolder Cemetary that is taken good care of. It's Catholic so strong chance most buried here are. If you arent Catholic you have to get permission from the powers that be. My dad was raised Catholic but converted to Baptist when he married my mother. so when I buried him here I had to get permission from his family(weird) and some other authorities! Let's see father,his parents and their parents all buried in a straight line. Plus,a few great aunts and uncles. Gosh, 1/2 my family tree is out there. In addition there are a few celebrities including Conrad Hilton. Wonder if Paris has ever been there to visit her grandfathers grave?

We lost our son in a tragic car accident and we're so pleased with the response from Martin Oaks…read more They seamlessly arranged everything from the pick up of my son in another city to the cremation and delivery to us of the cremated remains. All of this happened with little effort on our part at a time when no one in the family was able to think or plan. Thank you Martin Oaks!

My Father in Law passed away in June. He was visiting us in Dallas when he got sick. It was a sad…read moretime, He was so loved that the day he entered the Hospital it was difficult, and even more when he passed away. We were overwhelmed with all the paperwork and expenses that suddenly hit us. I am glad Dory, our friend recommended Martin Oaks Cemetery. They were sensitive to our situation and helped guide us through the paperwork and processes. Now He is buried in his Beloved country... Thank you Emily for providing us with the paperwork, Thank you Martin Oaks Cemetery & Crematory...