My mom and I are in a very vulnerable state right now due to the passing of my father. Myiesha made…read moreus feel welcomed and was very personable. They did a wonderful job and made sure to always keep us updated and encouraged us to contact them if we had any issues or wanted to update anything. The pricing seemed pretty reasonable to us and they never pressured us to look into the really expensive stuff. The room for the actual service was not very large, they have chairs instead of pews, we did have to order some chairs to sit more people and they put a sash around them to make them look nice. They look at their job from the families point-of-view instead of just a business perspective. Over all, they did a really good job and I can't think of any complaints.

I wasn't going to write this review, but after what was said to me today, I have to state what…read morehappened to me publicly. ... When I asked Christie K. Moore what would you want to happen if you were in my place, Christie told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I met Christie K. Moore at a professional training. When my mother passed on 03/31/23 I contacted her to help with the arrangements. I met with Myeshia and paid $12,0018 for the arrangements, travel to Tulsa, and the burial plot. When we go to the graveside gazebo, my mom was already there waiting on us. After the celebration, they put my mom in a white van that had trash inside. They drove her to her final resting place and pull her out of the back of a white van with trash on the inside of it. Every funeral I have attended had a hearse, but my mom was pulled out of a white van with trash. At no time was I told the service car would be a van. I spoke with the man who came from Texas and said, why wasn't my mom in a hearse, why you pulled her out of a van? This is terrible. He said, "I am sorry, if you wanted a hearse, I could have gotten you one." Why wouldn't I want a hearse, it's a funeral. They were not packing meat across state lines. I then sent Christie a message about my embarrassment and heartbreak the same day of the funeral. She responds we can talk, so on today, we talked. I told her how I felt and that I couldn't sleep because it was so disrespectful for my mom to be in the back of a dirty van. I also stated Tulsa was my mom's hometown and I was so embarrassed. I told her, I can only bury my mom once, we can't redo this and I feel very embarrassed because this is a funeral and we did not expect nor were we told that she would be in a van. She again said I am sorry, we believe in excellence, etc. At no time, did she offer any refund or anything, just an apology. When I asked what would you want to happen if you were in my place. She told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I was asking from a point of customer service or as a business owner, not to hear, you don't know how to feel, because your mom is alive. I am so hurt by that comment, I started to cry. I would NEVER use them again. Now, Bri, who did my mom's makeup deserves 100 stars, but how Christie handled the situation with me, deserves 0 stars for her lack of empathy

Outstanding service and communication from start to finish! Tom made a difficult time very easy…read more Mom wanted to be in with Dads remains at DFW National Cemetery and we were not sure how to navigate this request. I mentioned this to Tom and he handled it with no issues. We are grateful for Tom and the rest of the staff at Rest Haven that we came in contact with.

Summer Pierce barged into a burial ceremony and stared to yell at my family while we were grieving…read morea death of a family member

0/5 Stars -- The most hurtful and disgusting experience ever…read moreI am writing this to express my deepest disappointment and utter heartbreak regarding the care and presentation of my sister,Tina during her recent services at Skyvue Funeral Home. What should have been a respectful and comforting final farewell was instead an incredibly painful and distressing experience for our entire family. First, the presentation of my sister was completely unacceptable. Her makeup was poorly done and looked terrible, failing to reflect her true appearance at all. To make matters worse, the clothing her husband provided for her was noticeably dirty. The entire presentation looked like a complete rush job with absolutely no sense of care. Seeing her handled with such a lack of basic dignity was devastating to witness. Furthermore, the conduct of the staff during the service was deeply disrespectful. Our family was actually asked to move from the seating area where we were already gathered just to accommodate another family. Forcing a grieving family to relocate during a service is completely inappropriate, thoughtless, and entirely lacking in empathy. They completely failed my sister and our family.

Very affordable, very kind. Funerals are so scary, there is so much unknown but the people here…read moremade us feel comfortable and explained everything thoroughly. We expected costs closer to $10k and were dreading that because it just was not in the budget, but mom deserved a beautiful service. It was actually half that and we didn't have to cut any corners for the sake of price. Hated why we had to be there, but they made the experience great.

Great customer service during a stressful time and greatly appreciated low prices…read more They worked with us from a distance and were early in their delivery promise! If only everyone was this easy to work with!

Barbara is absolutely fantastic. She's got a calming wonderful presence about her. If you lose your…read moreloved one, Barbara is the one to see!

Sometimes it needs to be said... "Carry each other's…read moreburdens, and in this way you will fulfill the law of Christ." -- Galatians 6:2 When our granddaughter, recently passed, I reached out to a funeral home close to our church -- one I had referred several families to over the years. One I've done several funerals in. I reached out to the owner himself, someone I thought knew me and actually cared. His response? He passed me to a sales rep, who simply emailed me a pricing sheet. Wow. But when I contacted Lucas Funeral Home, the response could not have been more different. The receptionist, recognizing the pain I was in, reached out to the owner, Jim Lucas Sr. Still recovering from surgery, he came in person to meet with me and my son. He hugged us, he wept with us, and he -- along with Doug Jones and Melissa Robinson -- cared for my son, daughter-in-law, and precious granddaughter with dignity and compassion. That's the difference: being treated like a number versus being treated like a soul. So thank you, Jim Lucas Sr., Karen Smith, Bobby Lucas, Doug Jones, and Melissa Robinson -- for showing the love of Christ in the hardest moment of my life. I won't forget you. Pastor Jay Bruner Center Point Church North Richland Hills Texas

We attended a wonderful service at Lucas this past weekend. The staff handled everything…read moreprofessionally... considering all the COVID restrictions. As we entered, our temps were taken, which made people feel comfortable about gathering. Often, given family dynamics, events like this can sometimes cause contention. In spite of this, The staff at Lucas, managed a very well coordinated event, and do so in a beautiful facility.

We had the unfortunate event, last week, of having lost my brother in law…read more I called Local Cremation and Funeral services the night of-- after hours. Although, the girl on the phone couldn't tell me in full detail about pricing, and the different types of packages/services. She did assure me that if I called back in the morning, the funeral director would answer all of my questions. My family and I, lost and grief stricken, showed up at their Greenville location at about 9am the following morning, not having scheduled any appointments, or had talked to anyone. As soon as we showed up (unannounced), our funeral director Frank was there to help guide us through this very difficult ordeal, with such ease and comprehension. He was so thorough and detailed with his explanations. He was an absolute professional, and compassionate. I really can't find enough words to describe how grateful and appreciative we are of him, and his staff. They didn't even mind that we had no appoinment. Not to mention that David, my brother in law, looked as if he would have been sleeping in his casket at the viewing. We were amazed with what a wonderful job he did taking care of him. Thank you, so much Frank.

Excellent!!! Can not say enough great things!! Savannah made an emotional stressful time as simple…read moreas possible!!! She is awesome!! Very affordable pricing compared to just about everyone else!! Never once did they try and upsell!!!

Had a blast. Wish more people showed up but it's hard to get people out of town on short notice…read more They were griping about my father's driver's license should have asked well before the service. Other then that, I'd recommend.

Maci was amazing, so patient and caring as we planned a service from 400 miles away. Every detail…read morewas taken care of

I'm about 9 1/2 years late on posting this review, but I saw someone on Facebook mention Wade…read moreFuneral Home and it brought back a bittersweet memory. Wade took care of my dad after he passed in February of 2016. As requested, my dad was to be buried a few hours away in central Texas. They loaded him up in their SUV and we started the long trek to the burial site. I had horrible anxiety at the time about driving long-distance on the highway so they accommodated me by taking the beautiful scenic route through the backroads which was such a comfort to me. And funny story: my mom (my dad's ex wife) got pulled over 5 minutes into the drive for expired registration. My dad was a prankster so I know he would've gotten a laugh out of this. The Wade SUV pulled over and went to speak with the police officer and asked him to let her go because this was a funeral procession for a loved one. They did let her go with a warning but it was so kind-natured of them to intervene for the family in mourning. They seemed very protective of us. Would highly recommend them.

my family asked Me to write the obituary and be responsible…read morefor getting copies. Kevin at Wade funeral told me he could do all of that for me Well he did the part of taking my credit card and charge my it well over a thousand dollars. But he "forgot" to get any of the papers - even though I stressed to him Many times how important that was. I was coming in from out of town so I really needed to be sure to get the copies. When I arrived to Dallas, I sent an email to Kevin which was ignored so I drove over to Wade Funeral where Kevin was no where to be found and no one knew anything. So I sent another email that got ignored. Finally when I'm called again, I was told no copies Of the obituary were available because he forgot. Isn't this his job? Now I wish I would have placed the obituary myself and ordered the number of papers I needed directly from the paper and I advise you so that. Because now I don't have what my Family asked of me. And Kevin and Wade's Funeral Home don't care and will not make it right.