HollandAmerica Eurodam is our go to once a year. We hop on from Seattle, do the one day cruise to Vancouver, all you can eat, and entertainment. Then stay one night in Richmond, visit the night market, then fly back to Seattle the next day. Eurodam is simple to check in, everyone is pleasant, we try to stay in verandah(balcony) port side if available. cabins are older but still clean. Didn't see our cabin steward at all, didn't even know his/her name. Dining buffet at lido market was quick and easy with different types of food. That was nice for lunch. Then dinner at The Dining which is also complimentary no need for reservations. Late in the evening you can still prefer pizza or burgers by the pool, then around 1030pmg or so they open up the lido market for sandwiches , salads, and desserts. I opted for the desserts. All in all it was a nice experience and would do it annually! read more

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TOP 10 THINGS WHICH COULD BE BETTER On The Holland America Eurodam Cruise Ship! #10. Actual cost of the Cruise. HAL offers attractive prices for a Cruise promising onboard ship credits. Then you go to check out and the taxes and port fees are included in the final price. Sometimes, these taxes and fees are almost 10%+ more than the Stateroom! BTW, "Crew Appreciation" aka Tips is automatically added to your daily charges: $17 per person per day x 7 days = $119 x 2 people = $238. There goes the onboard ship credit! #9. Quality of food is Mediocre! Eurodam did offer many choices of Menu Items in the Main Dining Room however, service tended to be slow, 2 hours for a dinner, which is too long. We ordered several entrees to make sure we would eat at least one. Wondering if some meals were frozen and then heated up? The first morning at Sea, I ordered lemon blueberry pancakes. They took over 30 minutes to be served. Upon their arrival, they were very dense/thick, super cold and the bacon was paper thin, fatty and undercooked. The Guests next to our table experienced the same thing. #8. Internet Service. I usually bring work with me on a Cruise, I am a Realtor and I usually end up working during the Cruise. No problem, I purchased the Internet package. The service was slower when at Sea. It did speed up closer to land. I could send emails and text messages but I could not make a phone call. I had to wait until we arrived at the Port, then connected to Verizon. #7. Charge of $50 daily to use the Therapy Pool!!! Are you kidding HAL? Speaking with other Travelers on the Eurodam, they also observed that they never saw any one in the pool and wondered why the $50 per person daily fee??? We would have loved to enjoy some R&R in the pool as we had brought our swimsuits. #6. The Lido Deck kept "running" out of Waffle Cones. Guests LOVE their ice cream in a waffle cone versus a regular cone, more flavorful and crunchy. Everyday the Lido Deck ran out of WAFFLE cones. There was only 1 Crew Member at the Ice Cream Station, thereby creating a long line of Guests waiting to be served. HAL should expand and add another Crew Member. #5. Actual Internet Purchase after boarding the Eurodam. There was only 1 small makeshift station for Guests to purchase Internet with only 2 Crew Members. One Member was spending SO much time with an elderly couple that they had to sit down. This Crew Member was literally helping them learn their phone. Good for her but not when you have a line of 20 Guests waiting. Then she left. Another Crew Member came to help 2 people and then left. It took me 1 1/2 hours to get signed up! Way too long! #4. The Spa Services are overpriced! For a 90 minute hot stone massage, $229 plus a mandatory 18% tip. My most expensive massage ever at $280. I live in the north suburbs of Chicago, a typical massage is between $125 - $175. #3. Ship excursions are simple and easy to book before and during the Cruise. However, I noticed that comparing HAL's prices to direct tour operators, HAL added about $100 to their excursion per person. I now pre-book my shore excursions through Viator. Less $$ and more choices. #2. No Lemonade or Ice Tea available on the Lido Deck! There are self dispensing machines for lemonade and ice tea on the Lido Deck. They worked 1 out of the 7 day Cruise. We had to flag down Waiters to ask for a Lemonade. They reluctantly brought us a glass. Forget about refills, The Waiter would walk right by our table if they saw an empty glass or if we requested a 2nd, which BTW, these are supposed to be included in your Cruise $, they ignored us. Same with the Dining Room Staff, super hard to get a lemonade or Tea. It would arrive halfway through the meal. #1. Rude Customer Service on Deck 2! My credit card had been compromised the week before our Cruise. I uploaded the replacement CC to my and my husband's HAL account 1 week before departure. The first day, my room key which serves as your onboard cc worked. Day 2, it was declined. I went to Customer Service and they said my Husband's was working but mine was not. It was the same CC! We thought we had resolved the issue but, no, it was declined the next day. I physically brought my CC to Customer Service to resolve the issue. Day 3, I got a NASTY letter in my Cabin stating I had a CC problem. After visiting Customer Service a 3rd time and this time I was not so nice, it was finally resolved. I asked for an apology for the 3 days of frustration. HA! They sent a $2.97 bottle of Santa Helena Varietal Chardonnay. read more

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I just got back from a 7 day cruise in/out of Seattle to Alaska, with a stop in Glacier Bay. I have friends that work for Holland America, so I thought I'd give them a shot. It was my first cruise so I didn't know what to expect, but I was pretty happy with the rooms. We called to arrange double twin sized beds, since I was going with a friend and thought that would be more comfortable, but they missed the note and our room was set up wrong, even though they told us it could be arranged no problem. Oh well.. the bed ended up being pretty comfortable and was probably a King cause we had plenty of space! The sheets were good quality and clean and the pillows were comfortable. I couldn't be happier with the rooms and the size of it! I was surprised how large they were - enough for a King bed, a sitting area, and a spacious verandah with a small table and two chairs, with foot rests! They were divided by barriers - enough so you can hardly see your neighbors. And the glass handrail was an amazing addition, so you can see the views when sitting low! The room stewards were amazing - we had a team of 2 people and they would come in and flip our rooms at least twice a day. Once in the daytime so our beds and bathrooms are cleaned and we had fresh towels after we woke up in the morning.. and again in the evening, to turn our beds and close our blinds before bed at night. We literally had a made bed all hours of the day! They would put the decoration on the beds during the day, and remove them when it was bed time at night. they even put luggage pads on our beds for boarding day and the night we needed to place our luggage outside to disembark! They have this system down to a T. The food was alright.. the burgers at the Dive-in were ok.. the fries were crispy and delicious! The wait was about 20-30mins at any given time. The NY pizza was indeed a disappointment. There was a wait but the pizza wasn't anything to rave about - frozen pizzas almost taste better. The Lido was on deck 9 and it was the buffet option on the cruise.. there were lots to choose from and the menu rotates and changes daily.. I liked the cereal/crepe/waffle option for breakfast. Though, the crepe station ran out of Nutella cause they had just a jar to work with? What?! They ended up giving me a plain crepe with two squeezy individual portions of Nutella to make my own crepe. Huh? And they didn't have bananas at the crepe station so I had to roam the boat to find my own bananas to cut into the crepe. Hah! I made it work.. but they need to do something about this! Also one person making crepes is not nearly enough for a boat of hundreds of people! There's a salad bar.. and a hot station with salmon/roast beef/etc and the sides... there's also an Asian station with rotating menus for Indian/Indonesian/Chinese, etc.. with a sushi selection (that was pretty sad). I think one of the best items from Lido was the Indonesian day with a spicy chicken over rice. The best part of the cruise was the ice cream.. you have ice cream flavors of the day and soft serve! I think I had one at least once a day.. and lots of little sweet pastries and mousse to choose from. The pastries were ok.. ice cream was top notch! You also have the formal dining room experience where you sit down for a 4 course meal each night.. this is a hit or miss.. but service was alway on par. Bring your own wine for a $18 corking fee! Well worth it! Or hit up the happy hours on board for $2 on your 2nd drink! You get 2 drinks for about $12! Steal! You can also pay for the 4ish restaurants on board and make reservations - we did the Tamarind for $25 and the food was delicious!!! Didn't get to try any of the other ones cause they rotate and could be closed one night in place of another restaurant. The entertainment on board was a bit lacking.. there wasn't enough to do.. We did lots of Billboards but the entertainment was mostly the same most nights.. Billboards, which was like a dueling piano with theme nights.. BB King show/dancing.. and some type of violin/piano/classical music show. There's the Test Kitchen and BINGO and the casino and pool.. but there needs to be a bit more variety! Overall, I enjoyed the cruise. It was very smooth going to Alaska in mid May.. the 2nd cruise to Alaska of the year.. early in the season. Smooth waters and we were really lucky with amazingly clear weather at every single port. Definitely plan for some excursions, I would recommend the helicopter and airboat tour in Juneau to land on the Taku glacier! Amazing views! Glacier Bay was equally as amazing to cruise through.. especially the wild life (we saw seals, sea lions, eagles, bears and whales). The sound of that glacier ice breaking into the ocean was crazy! I can't compare this cruise to anything since it's my first but I can believe there are more things to do and more food options on other cruises. I think this is a smaller ship but I had a good experience read more

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We just had the pleasure of taking our second cruise aboard the Eurodam and our 7th cruise overall. We're a fan of Holland America Line for their understated elegance, excellent cuisine, and ships where there are lots of options for activities (including just staying in the cabin to enjoy some peace and quiet). Eurodam, the second newest of HAL's ships, delivers all of this on a mid-size vessel that accommodates around 2100 passengers. The itinerary we chose for this trip was a 7-day adventure to Alaska. We stopped in four ports, but the absolute highlight of the trip was the entire day we spent in Glacier Bay National Park. A special bonus to the spectacular scenery was picking up some NPS staff who narrated our trip through the park. On board the ship I enjoyed my daily visits to the Greenhouse Spa's deluxe thermal suite (you can purchase a weeklong pass as you board the ship), plus fun entertainment like a dueling piano bar and the BB King's Blue's Club with its phenomenal dance band. Other activites included America's Test Kitchen cooking demonstrations, several games and trivia contests, a talented magician (he made Pomeranians disappear - yes actual Poms!), a comedian, and a couple of Vegas-style shows. There was also live music throughout the ship (although we missed the band on the Lido deck which we'd enjoyed on previous trips). The Eurodam has several dining options, including the Main Dining Room, Lido, New York Pizza, and the Dive-In burger joint - all of which are included in your fare. There are also several higher end dining options which are available for an additional fee. On this trip we had an amazing Asian-themed dinner in the Tamarind (TRY THE SUSHI!) and a SPECTACULAR dinner called Rudi's Sel de Mer which was held in the Pinnacle Grill. There are also multiple bars throughout the ship. And don't forget their 24-hour room service - a fun and easy way to get breakfast each morning (and also included in the fare). The best part of cruising on HAL is the crew and staff, who provide service that makes you feel like royalty. From the room stewards who keep your cabin sparkling, to the servers, to the bartenders, to the dining room hosts, to the cooks...seriously I could make a list a mile long of the amazing smiles we met at each turn. I definitely look forward to yet another cruise with HAL, and would happily pick the Eurodam again if the itinerary was right. read more

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this ship is so unstable even in calm waters. I am seriously reconsidering other ships in HALs fleet now. we are on a 7 day Alaska and this ship shimmies and vibrates and even in calm waters she's leaving to one side constantly. I don't get sea sick but I and many others are all feeling sea sick. the captain doesn't like using the stabilizers because it's adds drag and fuel efficiency is bad. well cruising comfort should be priority. we have cancelled the b2b on this ship we where going to stay in for a 21 day cruise but there is no way. this ship is in dire need or work. food is good but super slow service. staff have no problem telling customers that it's just the way it is. they are not concerned about anything. we are 4* and cruise a lot with HAL and we would never book the Eurodam again. the rooms are old and tired which is fine if everything else is up to standard but it's not. we are not even picky but this is bad. never again. read more

On the Cruise now and I have to say I am pleasantly surprised with the quality of everything so far. The room is immaculate and very well decorated. The food in both the buffet and the dining room has been quite tasty. I have been on Norwegian, Carnival, Celebrity, and now Holland and I have to put this in the top 2 with Celebrity. In this order Celebrity, Holland, Norwegian, Carnival. read more

" Service Was The Best Thing On The Ship " My wife and I went on the Holland America Eurodam Ship for a cruise to the Sea Of Cortez in Mexico. The biggest high lite on the ship was the excellent service by everyone. Our Stateroom was serviced by Cecep & Agus. In the Main Dinning Room our servers were Agustina and Isya who were nice and did a great job. Christopher was the Somalier and was very friendly and nice to talk with. Joanna And Ryan were excellent Bar Servers for us. Santi, Dian were our excellent servers in the Tamarind Restaurant, with friendly Victoria the hostess greeting us nicely. Our very good massage specialists were Margerie Susi and BiBi. These people mentioned above made our cruise very special and we hope to see them again as we sail on the Eurodam cruise ship. Thank You ! read more

My family and I (8 total, 3 rooms) did the Alaska cruise from Seattle WA in June 2019. The morning of checkout I received my bill and noticed a $35.00 charge followed by a $70.00 charge for bingo games ($35.00 each) on the same date and time. I had played one game on the date but not the following two. I went to guest services and was directed to the casino manager. I met with the casino manager and explained the situation. I requested to see the signed receipts or the surveillance footage showing the multiple purchases and was quickly dismissed. Two months has passed and I am now having to dispute the charges with my credit card. When I initially went to guest services the lady in front of me was having an issue over extra bingo charges as well. This was my first and last cruise on Holland America. read more

The room stewards were amazing. The food was awful. We got to the point when we waited tell we were starving to have to endure another meal. The menus posted were not what was available. The spa was clean the staff friendly but it seemed half way into the massage the therapist lost her steam and it became a very poor 185$ massage. Whatever they use daily to clean the carpets in the hallways is very strong and chemically scented it's very offensive. To sum up the experience it was like a floating motel 6. read more

Reading all the other reviews..wow. I wouldn't put the food on the top rung of the ladder but it is perfectly good for what it is. If you come on a mid line value cruise and expect exquisite dining, well you'll be disappointed. We enjoy the specialty dining. The main dining room is very good for mass produced banquet food. If you don't check the price of the wine you're drinking, how is that the cruise lines fault? The pizza..meh. The burgers are great. Service is fantastic in every aspect. It's atmosphere is laid back and relaxed. I'd avoid the spa as they try to force you to buy products. read more

Just got back from 7 days in Alaska, ship was great, cabin perfect (balcony at rear of ship), staff good...but the food...I wish I could have eaten at sizzler or Golden Coral instead. Best example I can give you is we had 15 days booked on Panama cruise in November, I just cancelled and ate the cancellation penalty...and even the penalty had no flavor! The "hard sell" turned me off on "up selling" the "complimentary" photo sitting. If you order wine with dinner be sure and ask the price when ordering, don't wait to find out the average Washington State wine you just drank cost $80.00. The future cruise consultant we nicked named "Eva Braun", can't believe they have her as a sales person. If I am not clear enough, we didn't care for the food. The filet they gave us I confused for sliced roast beef, the deserts were bland...for breakfast I really wish they had just given us McDonald's breakfast McMuffins. The pizza tasted liked a potato chip with ketchup, the hamburgers! How do you mess up hamburgers! But they found a way. This is far from my first cruise, but most likely my last. read more

ms Eurodam - Glacier Bay - Boating Near Me - Seattle, Washington

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I went on this cruise with family to see the Tongess national forest. DO NOT BOOK!!! The don't offer proper transportation to your excursions and keep your money when you arrive late despite it being out of your control. Absolute worst experience I've ever had while traveling. Highly reccomend Norwegian. read more