Wow where to start. I originally ordered a dress but I had lost weight and by the time it came in…read moreit was too big so I had to reorder a smaller size. When that dress came in I went in to pick it up and went ahead and tried it on in the store to see how the fit was. When I tried the dress on I noticed a huge spot/stripes on the front and back of the dress near the bottom. It looked as though the dye just didn't grab onto those areas. I showed it to the employee and manager and they agreed it was damaged and needed to be replaced. Unfortunately at the time I was there the warehouse was closed so they couldn't confirm a replacement. At this point I had a little over a 5 weeks until the wedding date. Bridesmaids dresses usually take about a month to come in. The manager said she would mark the dress as picked up in the system but that she would call the warehouse the next day to see if they could get a replacement in time. She told me to leave the dress there in case they were able to process that. I was given no proof of this though and it was solely based on word and trust. Even though she said she had marked it as picked up. This didn't sit well with me but there was nothing else to be done. They said they made notes in the system so anyone should be able to go back and see that. The next day(well over 24 hours later) I still hadn't heard anything so I called the store. Sure enough she said she had forgotten and would get back to me. She did call back later and confirm they were able to get a replacement ordered and it would get here within two weeks. The problem at this point was that I needed to get the dress hemmed because I'm very short. They said they would waive the rush fee on alterations. I told them they really put me in a bind because I never planned on using David's bridal for alterations seeing as the cost is MUCH higher that going to a local tailor (I got a quote for $15 for a hem at a local shop while David's quoted me $60 without the rush fee). I asked if I could get free alterations seeing as it was their mishandling. They said it was the warehouse that sent them the damaged dress and not their fault. After lots of back and forth they agreed. I again was given no proof but only a "note in the system" Two weeks later the dress gets in. (Three weeks till the wedding) It's great fits great, just a bit long. And we make an appointment for alterations a week later. 1 week later (Two weeks till the wedding) I have my alterations appointment and they take the measurements and pin the dress to be hemmed. I notice the pinning isn't straight and mention it and she said it'd be fine and they would straighten it during sewing. When I go to end the appointment and schedule the pickup appointment I remind them that the store manager had agreed to waive the rush fee and the alteration cost all together. Several store employees/managers are involved at this point and no one believes me. I mention this "note in the system" that sure enough they can't find. Eventually after about 20 minutes they just waive the fee but roll their eyes at me and guilt trip me by saying the seamstresses put lots of work into the alterations and it's not fair for me to not pay, but they waive it anyways. They give me a pickup date for a week later Pick up date: 1 week until the wedding. The hem is crooked. Like majorly crooked. There's a designed slit in the skirt and the fabrics overlaps in one section. In that section the front fabric is hemmed noticeably higher than the back. Exactly where I told them it was crooked with the pinning. The hem is not straight whatsoever. Really happy I didn't pay for the alterations because I would've paid $60 for them to butcher the bottom of the dress. There wasn't much to be done at this point. I didn't trust them to not screw it up more and I only had a week until the wedding so I had to go with it. They didn't offer to make this any better or refund me. I would not recommend going here at all. They have great prices and selection however it's not worth the headache. I really expected more from them but they continuously let me down not only with service but quality as well. Spent about $200 for a messed up dress and a huge month long headache. Save your money and time.

So i didn't have a good experience here. I called ahead of…read moretime and asked if i needed to make an appointment or if i could just walk in, which they said since it was a week day and not busy i could walk in. When i arrived i was greeted and an associate was trying to help me out but literallyyyyy every single question i asked her regarding dress selection and flower girl dresses she answered me "i don't know" like a million times. After about the 4th "i don't know" i kinda got annoyed!!!!!!!!! I asked "are dresses that are i store also available online" i asked if there were a more selection of flower girl dresses online, and i didn't receive a straight answer for anything so i just left! Wouldn't recommend honestly..... maybe i needed to make an appt idk..

Spare yourself. Buy a suit anywhere. Don't rent here. Buying is worth it in hindsight. They sized…read moreme incorrectly three times and patched a suit together for me with shoes that weren't as advertised. Nice lighter brown shoes with darker stained toe tips design on showcase. You get overbuffed and over polished basic brown re-used garbage delivered to you instead. From the employees mouth. "Oh these must have been over buffed and polished. I will get you another pair and request newer ones to fix it". Newer ones were the same. Ended up buying shoes. Got sized well in advance and they delivered suit incorrectly for me and two groomsmen two days before. Mine was sent back and had to run around frantically day of waiting for UPS to get there. Spare yourself. Do not go here. Don't say I didn't warn you.

Great place to get fitted and get a tux! Would definitely recommend!!…read more Husband needed a tux for a father daughter dance and they were fast and very helpful!

I was just there yesterday and two of the girls working were so unfriendly and not helpful at all…read more I get it's the holidays, but no one needs to be like that

You know the brand. Nothing special about this location though. We walked through but nothing my…read morewife wanted. It seamed clean and organized on a Monday. Staff was pleasant as well.

Was warmly greeted by Cathereen, who was just so beautiful and nice. I asked her what time it would…read morebe ready and she said about 3pm. I told her that I work until 4pm, but maybe could go in early, so I can make it by before they close. Cathereen was just so kind and was able to note to put a rush on it, so it may be done earlier than that. She took my phone number and said that they would call me. I really appreciated the kind service and that I was able to quickly drop off my dress. This will be my new cleaners spot in Hurst.

They returned my comforter full of holes and bad patch job done by the people they sent my…read morecomforter to be cleaned by. The company admitted they had to patch my comforter and it was done poorly and they refused to pay for my comforter. They said they would refund my cleaning fee if I gave them my comforter. How stupid and incompetent can these crooks be!! Do not use Regent cleaners they are nice until you have a problem and then they will not fix the problem at all!!! Plus they turn ugly and angry saying it is not their fault! They don't even deserve a one star rating but I can't post unless I pick a star.

$23 for dry cleaning a sweater and pressing a suit jacket. Crazy prices for everything. Nothing…read morespecial here. Ok quality of dry cleaning. Not much for this review, except make sure you verify pricing when dropping off.

After many years of business with Village Custom Cleaners, it's time to say "adios." Seems like…read moreevery time I drop off my clothes, there's a new, surly teenager at the drive-through and their prices have gotten ridiculous ($6.50 for a long-sleeved shirt - say what?!). The straw that broke the camel's back happened recently. They couldn't find a dress shirt that I needed that night. On the way home, I got a call telling me that a shipment of clothes had come in. When I got there, they still couldn't find the shirt. When I got home - you guessed it - they had found my shirt, which they had simply overlooked. When I asked for a discount, they told me they couldn't give me one that day, but would take care of me on the next go-around. There won't be a next go-around. I got taken to the cleaners.

I've been coming here and off the past couple of years and the quality of the service hasn't…read morechanged. I like that they have a drive thru option and a 24 hour drop off for clothes. I dropped off my pant and jacket on Friday and it was ready for pick up the next day. It would be nice if they had a menu with the prices in the drive thru option. The customer service was friendly as usual. The prices are decent and my clothes came out looking pristine which I appreciated. I look forward to coming here for my dry cleaning needs.

I removed a star because their front door has been busted for quite sometime. The good news is…read morethey are fast, efficient and actually have a drive through drop off and pick up. Pretty fair value, so all and all, this is my new dry cleaning place. If you are in the area, give them a try.

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST!…read more They were able to help me out with a big smile and got it done with plenty of time to spare!

Ruined 2/2 of the items I dropped off. I dropped off a faux fur blanket and a dress I bought from a…read morelocal designer in Greece - blanket totally ruined, and dress now covered in snags and stains that were not previously there. Faux Fur Blanket - they told me upfront that it was damaged and offered to refund the $35 dry clean. I told them the cost of the West Elm blanket and asked for them to pay for a new one. After about 20-30 minutes of waiting while they went back and forth with their manager, they agreed and apologized profusely. They asked me not to write a negative review, and I was not going to as they apologized and paid for the item, BUT that was until I got home and saw my dress ruined, and they refused to admit fault. Dress - VERY different experience - women working in the front was very rude this time and refused to responsibility for the damages. She told me the stains and snags were there previously, which is an objective lie and I have countless photos of me wearing the dress (wore it ONE time). She refused to admit any responsibility despite causing numerous stains and snags. I asked to speak to the manager and she refused to tell me what day or time he works. I asked for him to call me, she told me not possible. I asked for him to email me, also not possible. She could offer nothing other than for me to call the store every day and ask if he was in the store. I wish I never came here. Do not recommend. Do not trust this business with anything you care about. EDIT: I talked to 3 women - one of which was named Pooja, not sure what the others names were. The women with glasses was the women with the dress who refused to accept any fault or take my complaints seriously. Pooja was very kind and apologetic and happy to do what she could to try to make things right when she saw the dress on my 3rd visit back here. She brought out the dry cleaner who was kind as well and willing to try to get the stains out - still no acknowledgment of the new snags though, and told it was just the material.

I had a black dress that was intricately beaded with crystals that someone had accidently spilled…read morecandle wax onto and it had melted into the fabric. I was not very optimistic about the cleaning results and was prepared to accept that the dress was probably ruined permanently, but when I picked it up it looked absolutely brand new. There wasn't even a hint of a stain or oil mark. I was so grateful impressed that I dropped off a chocolate cake as a thank you after paying my bill because the dress had sentimental value to me. I also had a white lace dress that was marked with a bit of makeup that had sweated off onto the collar and it was completely gone when the dress was cleaned. I will be patronizing this business in the future!

My husband got a few suits dry cleaned - Everyone was friendly. Services were affordable. Very…read morequick turn around to receive all clothing items!