We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

My daughter and 3 young granddaughters had a flat tire on Rt 220 and managed to make it into RAM…read moreTire and Auto. They immediately repaired for them and they were back on the road in no time. Thank God for RAM Auto and Tire!

This is my preferred shop to go to for any work to my vehicles. Great staff who won't lead you…read moreastray. They value people over profit for sure. Have never had issues with them for over 3 years of regular visits and they are always helpful and straightforward. Don't expect them to cut corners though, and they are a small shop so sometimes it can be a bit of a wait to get scheduled in depending on the flow of business, but worth the wait if you don't want to get jerked around or lied to about what's going on with your car.

Friendly and welcoming atmosphere. Matt & Pete are very nice. I've been looking for a trustworthy…read moreand reasonably priced auto repair shop for my vehicle(s) and after my experiences them. I can honestly say i will use Precision for any future vehicle services.

Two vehicles, three sets of tires, brakes, all the regular maintenance as well as the typical…read morerunaround "grease the chassis/gallons of wiper fluid" extra $150 labor/parts scam for about a year. (4) appoints in a row with the $100k vehicle; (1) Drivers door creased the entire length of the botton. Hinges twisted, door sprung so bad it had an air gap you could spit through. damage was visible enough i didn't have to attempt to open the handle to know. i calmly turned around and after the unbelievable run around on me as if I was crazy. upon "review of security footage", "split the cost with me", they resultantly made right. no apology but mistakes happen. (2) Inspection and tire rotation/alignment. Alignment had been locked out of it enough to bend an upper control arm, tie Rod and junk a spindle (none of which had I replaced as of that point; assuming if they were aware of the situation I'd be more than happy to have them take care of it. i was told all good no issue, straight as can be on the digital printout... double checked the run down on the work order i requested and all in 2-3 day time line they actually called me for once to have completed and ready to go for once. needless to say the broken tail light lens cover was the least of my focus. Tires never even came off prior to "alignment" of which couldn't be adjusted sitting on the rack. good thing it was spot on. (3) once I "failed" emissions as per the next routine inspection visit with no real problem or explanation; I should have know/seen enough. however a little odometer and half a tank or fuel "they needed to put miles on to reset" the computer wasnt enough; a technican took my vehicle home and again used to pickup pizzas for the whole shop for lunch that day as well. never did see what emissions issues all of a sudden went away (I forgot to return stock factory settings tune back in the vehicle from my laptop before inspection). more miles won't change that but glad i could sponsor the pizza party. (4) best trip yet. routine service. another set of tires and requested my take offs which was against protoco/unheard of/so foolis for that/another comment or two about my take off oil filters and oil too justified my sure "transmission flush"and filter" cost me an entire transmission rebuikd. ran flawless and recalls of any kind handled. never had any issues until five mikes after that trip. for good measure I told them I forgot I had wanted new cv axles too and brought it. back shortly after. the transmission issue was at that point; predictable and repeatable in a sequence you could set your watch by. reset settings and back normal for 9-10 mikes deoending on shifting to reach temperatur. i took it back all good without a code light or word. axles surprise surprise couldn't get done now for a week I just said that's fine I will take it for now and needed it for the weekend. as you can imagine the cover their ass required for another 82 miles. i was spoken to and yelled at, cussed at and told to go elsewhere with my business before the offfice managlent hung up. $1000 and a day later; the boys at Croteaus transmission service from diagnosi/estimate/turnaround time/ to price point and customer service completely exceeded even my best expectation. and don't be fooled by the $10 off mail discounts youll get after service as a thank you and mailed again once or twice as a good persuasive customer service scam. Only get to use one $10 coupon per month. not per vehicle service, per invoice , or even per second new set of tires-free balance and rotation with purchase.. as long as you do it yourself . Conclusion : Pete and the boys should for ahead and throw a pizza party for the mechanis and shop management at Croteaus and thank them for the job they did for one customer that instead of handling things legally or otherwise; you won't have to worry about restitution and as per your professional advice; to take my business elsewhere won't be a problem. Happy to take it here. stay turned for the play by play YouTube uploads from those last 3 service appointments mentionEd above from both the dash cam and go pro audio and video. Maybe the owner would have something to say by that point Instead of hiding In the back. $10 dollar off a gallon of gas coupon for the first pizza delivery I take his vehicle for the weekend to use. But only one coupon per tank full*. I'm sure you guys can handle this service and inspection order with Enough information to stay vigalent on those YouTube keyword searches to find the first one jsut uploaded for you to enjoy.

I had heard that this location was under new management and that they were quite good. I had no…read moredesire to test it, until I had an auto emergency and needed a place I could trust and afford. These guys are fabulous! As a non-mechanic I'm pretty clueless, but I've also been ripped off enough to know to ask questions. Dan (my mechanic) was able to patiently answer all of them, and explained the repair without talking down to me or being patronizing. (If you're a woman, this is ESPECIALLY rare and very welcome!!) He genuinely wanted me to be comfortable with the service. I have since returned for an oil change, window issue and a replacement tire. Kevin and Mike were also wonderful; Kevin gave me a discount on my oil change using a mailer I hadn't received. If you don't have an auto place and/or you're a woman I HIGHLY recommend this Firestone Auto Care!! (FYI --I drive a Honda.)

Don't know what they're doing. They put a tiny oil filter on my 3.6L truck. Which didn't have the…read morecapacity to ensure containments don't enter the engine. Lazy or negligent mistake. Wont be back

Amazing people! I'm visiting from out of town. Tranny problems and visited with them about it…read more Generously gave me time at no charge to explain how my transmission works and suggested it might be a dealer software update and pointed me towards a couple in the area. Thanks again

Very poor service. Made 3 appointments and two of them the doors were locked. They were arguing…read morewith a customer on my first visit. The older man is rude as hell...non apologetic and condescending . I definitely do not recommend this business, mark my word.

Went to mike's for yrly inspection. he is always honest and reasonable…read more Unfortunately last yr; 2024 my car did not pass inspection...long story short ended up getting a used car; my first from a dealer. in 2025 passed and will continue to use mikes honesty

Foremost, Mike's are an honest, trustworthy bunch. The garage waiting room may be no-frills,…read morethere's no courtesy rental car, and it might be hard to find a parking spot ... but the work is always done right, and I've not once felt taken advantage of. That is far more important to me than the creature comforts. More than once, Mike's has talked me out of an expensive repair I thought I needed. My current car is still kicking and screaming even at 220K miles/13 years and I credit part of that to their maintenance work. I'm deducting one star only because sometimes it can be hard to get a hold of the desk to schedule an appointment and they often forget to call back when the job is done ... you have to call to check up at the end of the day. But they always deliver the car when promised, so it's not too big of a deal. I do wish they had online booking for appointments and text notifications that the work is done like I've had at other garages.

Doug's Automotive shouldn't be a NYS inspection station! He's only interested in what business he…read morecan derive from the inspection and will actually confront customers if they don't give him the work. We used to go there for our inspections, but his attitude has driven us away! I offered him work once and he knew I had purchased the parts from another source, so he told me to "Do it yourself!", which I did! Just Nasty!! ...and I've heard the same from others that have dealt with him!

We were new to the area and called this place he got our vehicles in as soon as he could. Prices…read moreare fair, vehicle work done in a timely manner. The gentleman that runs/owns this place is very friendly & honest. We have been there 3 times with 3 different vehicles.

Had to have windshield replaced. Crew came to house and replaced. I noticed a wind sound coming…read morefrom driver corner. Called customer service and they set up a warranty appointment. Was in and out in under an hour. They found a small pin hole that was causing the issue. 100% of cost covered under warranty. Only thing I am not happy with was car insurance went up as a result of having to have windshield replaced. Certainly not a Safelite issue so in hindsight make sure your insurance covers these things without penalty!

The worst customer service that you can ever had is with this company. They scratched my car and…read morethe molding holding the windshield flew off on the highway. Took 2 hours to get a human on the phone. The number to vestal location is just a automated message it hangs up on you after the message. I wished I never got my car windshield replaced by this company. If you read other negative comments. They only say sorry you feel that way. I will have my windshield replaced by someone else if i can find one. Safelite say yourself the trouble and dont respond. I dont want to read your poor excuse for a reply.