Billy is a great guy, always helpful and understanding. Always willing to go out of his way if I…read moreneed a tow any time of day. Work is great quality, prices are fantastic, and usually very quick. My go to local shop where I don't feel like I'm getting ripped off. I get my inspection done yearly there, small jobs, even bigger jobs like timing belts and such.

Thanks Marv! You saved us! We could have waited forever in the hot sun on a Sunday, but you…read morearrived and had a pin ready for our trailer hitch.

I went to get my car inspected in July, as they were the only ones who could do it sooner than 2…read moreweeks out. I expected to pay a little more, as they are a dealership, but was surprised that it wasn't as much as I was expecting (still more than a local shop but not bad). When there I was told there were issues with my car, I call BS as I had multiple other shops look at my car the week prior and none of these issues came up. They ended up changing a tie rod end and front brakes (pads and rotors) and were done in a quick amount of time. The guys are all really nice in the service area and I didn't feel as ripped off as I do at other local shops. My only issue is my brakes, they changed my front rotors and pads (I had a very SLIGHT rotor rumble) and as I had upgraded brakes on the car the ones they put on SIGNIFICANTLY reduced my braking! I also have to wipe my wheels down after every time I drive due to the brake dust, it seems like someone drops a 5lb sack of it over my front wheels every time I drive. I would recommend these guys, even though they were slightly more money. I'd probably give 3.5 if I could give halves but 4/5 works too Side note: my wheel adjustments (for alignments) are stripped. They aligned it the best they could but not perfect. As they claim they didn't strip them, I can only assume it was the chain that I got tires at the week before, who also did an alignment (which of course they claim they didn't do it), but there isn't anyway of knowing who/how/when they got stripped. As no one is owning up to it I'm putting this here as I can't be sure of who is lying.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Okay this is another business that I am at very frequently that I can't believe I have not yet left…read morea review. I have been going to this particular Firestone location for years with multiple vehicles and I have to say that Carmine is one of the most honest mechanics I have ever met. A lot of people have an opinion of Firestone and various other car repair places as being rip off joints and a lot of them are. Before I found this particular location I used to go to other places and literally be afraid that they're going to come out and say oh you need a new Johnson rod or something of that nature because every time you take a car to one of these places they find something else wrong with it that you did not know about. This place is not like that. I drive approximately 100,000 miles a year for my job, and my wife does very close to that as she does the same. I purchase minimally four to five sets of tires per year from Firestone and have my brakes done, oil changes every month, and various other repairs that you wouldn't really think a firestone could handle like for example they replaced an axle on a Honda Civic for me. Most people think they just do oil and tires but you'd be surprised. I'm not going to say that they are especially inexpensive or anything however I probably get a little better deal than some because of the frequency that I'm in there and the money that I spend. They do stand behind everything they do and if you're not happy with something that they have done and you go back in there and politely explain it to them it will be fixed. They also offer a Firestone credit card which will give you 6 months same as cash on any purchase I believe over $250. This comes in very handy for people that may not have the money laying around for a set of tires that they really just need. I do strongly recommend however that you keep a good eye on this as if you go over the 6 months and your balance is not paid in full all the interest that would have accumulated will suddenly become due. The interest rate on this card is rather scary so you really don't want that to happen. No I know this doesn't really belong on a review for Firestone however I feel I need to add that if you do leave your car here to have work done on it and you are waiting for it, the waiting area is just about as boring as you can probably imagine however about a half a block away is Chris's diner. I'm pretty sure I have reviewed them before and if not I will soon because they rock.

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff