Bought tires for my truck here and they had the best price. Staff was very nice and friendly as…read morewell. A week ago,i brung my car to some other place to get my wheels balanced, but the other guys (SMELL TIRES) said that my car was to low and they couldn't lift it off the ground. Oh well,,, I came here,, they used 2×4 ' s to help clear my side skirts and off came the wheels to be balanced. These guys know what they're doing. I will definitely go here again for any tire related issues. (",)

Terrible customer service, I sat outside for an hour waiting to be helped. I watched 2 vehicles…read morepull in after me and get serviced and the staff didn't care that I was overlooked

One of the worst companies that I've ever had to deal with in my life, they are running a scam and…read moretake no accountability in the work they do on their customers vehicle vehicles do not do business with these people

This guy has saved so many of my tires over the years. Friendly quick service and he even was able…read moreto save a tire I thought I would have to toss after hitting a pot hole. Thank you for all the times I was able to get to work because of your good work.

My family has been coming to this location for tires since I was a kid, and I've trusted them with…read moremy own cars ever since. I even made the drive back here while I was away at college! ​The team works hard and stands behind what they do, whether it's a new set of tires, brake work, or just changing out wiper blades. Finding auto service you can genuinely trust is rare, and I never worry about being overcharged or sold services I don't need when I'm here. They are reasonable and they price match their competitors. As an added plus, the lobby is comfortable and nice to hang out in if you have to wait.

Nice, quick fix to a dashboard light issue. Employees were pleasant and efficient. Definitely will…read morereturn.

Faster. Quality service, great prices…read more Bought some new rims and tires for my son's car. They had everything in stock and installed within two hours. Looks great. Great friendly service.

I bought tires and scheduled a 3p install online. When I called the store to inquire about…read morealignments (which this location doesn't do), I was told that the store was extremely slow. They encouraged me to come in early for my appointment. I arrived at 2:30p, they didn't get my car in until 3p, and it was almost 3:30p when my car was finished. Coming in early was a complete waste of time. The best part is that I took my car to the Woodhaven location for a wheel alignment. That store informed me that the Taylor location had mounted one of my tires backwards. This error could have caused a potentially dangerous situation in rain/snow and would definitely had caused the tire to wear prematurely. When I called the Taylor store about this, they apologized, said that "accidents happen", and that a new employee had mounted the tire. No offer to pay for my alignment, no offer for free wiper blades, nothing. I didn't call looking for anything, but good customer service should have dictated that they do something to make up for their mistake. I paid over $1k for new tires, they messed up mounting one, and I just got a "sorry". I won't be back.

The best tire shop downriver! Excellent service. Great staff. Best prices. Why go anywhere else?read more

I went to them a week ago o get a tire fix they didn't ask if I wanted it plug or patch and they…read morejust plug it went back couple days later the tire was going down still and the plug they put it was leaking the next tire shop I went to had to fix there plug with a patch and that's what I wanted done to begin with

I was on my way to Detroit, I'm from out of town but I felt like my tire needed a repair, or I…read moreneeded to get a used tire real quick. So thankful this place was open on Sunday morning when most places were closed! A friendly, professional guy there helped me and he looked at all four tires for me although we couldn't find any damage to it. So he just game me some air but after spending about 20 minutes on my car, he said he wouldn't charge me. I said I would pay something for his time, but he refused. It is so nice to know there are honest and humble, hard working person still... although I did not need a tire this time, I definitely recommend this place to anyone.

Not only did they service me right at closing time they checked my other tires to make sure they…read morewere in good condition! My roadside service told me they couldnt get the lugs off. These guys had no issue, they came off with no additional work needed. These guys are the best and have good quality long lasting tires!

I love this shop. As a woman, I feel like a lot of places try to upsell, over inflate prices, or…read morefind random stuff to replace. Mike K's auto doesn't do that. They're honest, treat me with respect and kindness, and are genuinely helpful. I've taken my last car and my current one to them and call if I have questions and they always have time to research, compare prices, and help me understand. He even tells me if it's a super simple fix and recommends when he thinks I should do it myself vs spending the money at a shop.

I am impressed with Mike K's because my auto problem was electronic and they recommended me to…read moreSimmons Auto Electric rather than having me come in and sit and wait and they possibly could not troubleshoot the issue anyway. Who does this? Obviously, someone who isn't just out to make a buck and doesn't care about the customer. Mike K's are honest people.has

Hello. I'm very pleased with my service. They took good care of me in my car and went above and…read morebeyond to troubleshoot a problem and did not charge me extra. Will return for service in the future.

Very disappointed, spent almost $1000 dollars had to get credit card, they didn't even use my…read moreaddress. Been on phone for hour trying to figure out why and where my card is. My vehicle that I had repaired runs worse than when I went. And as I said from out of state going back this week do you think they will even check it??

I'll never go anywhere else again! :) I will go out of my way to have my vehicle taken here…read more FINALLY! A place with good prices, where people care to help you as honestly, safely, cheaply, and as quickly as possible. If they don't have something in stock it's usually there by the next day. Their also open on Sundays, so keep that in mind when everything else is closed and your in a bind. The guys working there take customer services seriously and are extremely helpful. They explain everything in detail and try to save their customers money but still give them the items they need. I was half attempted to offer one of them a job with the company I work for because I'm always looking for good employees. They were that great! Location: The store is located on the corner of Telegraph rd. and Goddard Rd. Theirs a parking lot entrance leading in from both streets so you don;t have to fight the traffic of Telegraph to get in and out. When life hands your car a giant pothole on I-75 and makes you late for work, have your car towed to this Firestone! They'll help you :)

My granddaughter 's wedding was in September, near Frankenmuth. The week before, my car started…read moreacting up -- vibrating when driving. I knew it had to be fixed, but wasn't sure where to take it in for service. I was driving down Telegraph, on my way home and I drove past the Metro 25 Tire-Firestone shop. Decided to turn around to see if they could tell me what's wrong and hopefully fix the car... Mr. Mike said they would look at it and let me know. They were very prompt on the diagnostics. Made the repairs and I thanked God that I stopped there. A. Sayyae