Pro Wheels was recommended to me by a friend and well versed Detroit "car guy". I visited with 1 of 4 problem wheels to explain the situation and what I needed and it turned out they couldn't help me.
Wait! Here's where it gets good!
They jumped on the phone and made arrangements for me with a place they were pretty sure could help me. I drove up there the same day and had all my issues sorted.
My point is this: Wouldn't it be great if every business's first goal was a happy customer? My situation was VERY tricky and not-at-all common. I'm sure they can help you with everything you need, but knowing that they'll do what they can, even when they're not going to make a dime doing it???
This is what customer service looks like.
This is what business should look like.
Guys! I appreciate you. Thank you so much for all your help. read more