I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Scott is a Genius!! In February 2025 my old laptop was about to die and I got a new laptop and…read moreattempted to transition files to the new laptop. Nothing worked!! I was frustrated beyond belief. I contacted Scott and entrusted both computers to him and short time later the transition was complete and I felt great!!! Recently my computer was infected with a Ransom Ware Virus. I contacted Scott and he let me know that the end of the world was not at hand -- he could fix it!! And he DID!!! In both cases Scott's Knowlege, Professionalism, and Care for his clients showed. I am a very happy client!! Mike Taylor Flagstaff

Rapid, expert personal service, done for a very reasonable price. I would recommend Scott highly.read more

My husband and I were having major problems setting up our new router and connecting to multiple…read moredevices so we called Kevin. We got an appointment the very next day with his brother and partner Keith. Keith set up or router and connected all of our wireless devices in slightly over an hour. We are delighted with his service and understanding of our problems. In the future we will use Computer Alchemy services when problems occur.

Kevin is a lifesaver. A friend recommended him for taking all my programs and data off one PC and…read moretransferring it onto a newer better one - He was on time, worked hard and fast, and got the job done in an exemplary way all around. Then a few days later I precipitated a disaster in my email system in which I accidentally deleted many years of important work. I sent Kevin a series of panicked messages He was able to quickly retrieve everything and reformat it in a more useful manner. He then also showed me a lot of tools and tricks for my email and data which I did not know about, and which will make my work easier Kevin is very competent, and is also personable and pleasant. He is not patronizing or judgmental, which I really appreciate. I would not hesitate to call on him again, and heartily recommend him to anyone who needs help with their computer or the internet.

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

I found The PC Guy by a web search…read more I scheduled the appointment for a few days after my new computer arrived. The technician, Elijah, called 30 minutes before arriving. He arrived as expected and after showing him the new equipment, he got right to work. He transferred all data from the old desktop hard drive, external hard drive, music and then arranged all the apps to the positions I had on my last monitor. He even downloaded the apps. Everything was seamless. There was no way I could have handled the job myself. Great work! Five out of five stars!

My computer was running slower than me (and I am old) so I appreciated John's quick call back and…read morehis clear instructions as we worked through my problem remotely. It's nice knowing that there is someone out there who knows what they are doing and is so willing to help. Great customer service!

Etsel remotely set up our new computer and transferred the data from the old one in record time!…read more Specific problem of making my Earthlink account work on Outlook (that both Geek Squad and Earthlink were unable to solve) was quickly solved by him. Great guy and so easy to work with - great communicator. Highly recommend!

From the owner: Our computer repair and support and network support services include laptop repair, laptop screen…read morerepair, laptop power jack repair, hard drive data recovery, virus removal and protection, new computer setup, wireless networking, computer tune-up, network installation, network security, server support services, managed IT services, small business computer services, computer repair near me, new computer setup, IT consultant, managed service provider, IT companies, IT support, IT help, IT management, information technology, and more! Call us now to schedule your service.

I was having some unbelievable trouble with Optimum internet in my house, and I couldn't get my…read moreprinter to work, either. With Ryan's help, I got up and running. They are professional, and they know what they're doing. They will actually also come to your house if you need them to. Thank you, Ryan. I am so grateful to you!

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more

I've spent around $400 at this shop for poor-quality parts and repairs, and I consider them scam…read moreartists. I first had them replace my phone screen. They failed to properly install the water-resistant seal around the screen. A couple of drops of water from the sink later and the screen fried again. They charged me another $180 to "fix" it. A month earlier I brought in a laptop. They charged me $50 just to remove about 10 tiny screws on the back, then told me they couldn't do anything because the motherboard was secured by melting plastic to hold it in place during assembly, making it impossible to work on. So $50 for nothing. They also tried to charge me for data recovery. The SSD that held the data was easily removable through a door that takes one screw to remove. After the laptop disappointment I still hoped they'd take care of the second screen properly. The second screen they installed is faulty: it scrolls on its own without me touching it, and the problem has gotten worse since I got it back. Face ID also stopped working after the second repair (it had worked after the first one). They overcharge for parts, invent expensive services for things you can do yourself, and deliver shoddy work. I've paid them roughly $400 total for substandard repairs and zero accountability. Do not take your devices here. I'm telling everyone I know to stay away. I hope they find another line of work.

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.