I can't say much about their fireplaces, but I have great things to say about the fact that they…read morestock the best enhancement you can make for your backyard; a Big Green Egg. This is one of the few places in central Iowa that stocks this wonderful piece of equipment and they have a full compliment of accessories, lump charcoal and tools here. We dropped a lot of money here. It's expensive, but the service is first-rate. The owner personally delivered my BGE to my home for free, and gave me a full hour of instruction on how to use, maintain and store my Big Green Friend. It's my favorite toy. I'd like to think that it was the only time I would experience the VIP treatment that those who purchase expensive import automobiles experience. If you are ready for a life-long love affair with a Big Green Egg, go to Fagan. Their personal touch and adherence to the Big Green Egg way of life will make you smile.

I am very pleased and do highly recommend them! Jim was on time, took precautions to protect my…read morecarpet, efficient and in no time he had my problem fixed, the fireplace cleaned and put back together. He was able to answer my questions and explained what the problem was. Kudos Jim, I really appreciate it. And I must add they are reasonably priced.

My husband and I purchased our first home last year and the house wasn't in the best shape. I…read moredidn't want to risk lighting a fire before getting the chimney swept, so I searched on Google to find a chimney sweeper in the area. Midtown had great reviews, so I gave them a call. The man who came to clean my chimney was very friendly and professional. He did a thorough job, it didn't take long at all, and the sweeper wasn't louder than a vacuum. Luckily, our fireplace was in really good shape, so it only needed a basic cleaning (a little over $200). I will definitely use their services next year and recommend them.

The technicians did a great job and I would give them five stars. However, the office manager was…read morequite disappointing. I received a call today stating that they never received payment for a service that was provided in August 2023, even though they did receive payment for another location that was serviced on the same day. This was due to them not writing down the correct email for the second location. I do understand that mistakes can happen and that payments are necessary to run the company. However, the way the office manager spoke to me about the payment was very unprofessional. It felt like she was the owner of the company. Due to this, I have decided not to call them back for any of my seven locations in Des Moines. I read on Yelp that "72 is about creating and developing relationships with our customers by providing superior service". However, this is not how they can build a relationship with customers. I have been working in customer service for the past seven years and I have never encountered anyone who has spoken to me in such a manner. I just hope that the owner, Kendel Richlen, reads this and takes action to improve his business for future customers.

Just had these guys out for a minor toilet repair. Work was fine, and the fellow who came out was…read morecompetent and courteous. But OMG, the price: $368 for 20-30 min of work to replace $45 worth of parts (that's if I buy them retail). So, $320 for 20-30 min of labor. It's America, I don't mind paying people well. But this is just offensive. And they charge you $99 just for showing up, so you're caught in the trap that if you don't hire them, you lose $99. Frame of reference: $368 is roughly equal to what the average American household earns in a WHOLE DAY. (Note: I'm in Des Moines, although my Yelp location shows me in San Francisco).

When I bought my house the inspector said that he does not do Chimneys and that I would have to do…read morethat separate. He suggested a chimney cleaner in Des Moines. I called them and asked if they could come out and take a look. They informed me that they were too busy to come out and take a look and that they probably could sometime in February. So I looked around on the internet and found Top Notch. I'm glad I did. I have had a lot of service people come to my house for repairs and such and they all seem to fly through the work and are wanting to get tot he next job. I felt that he wanted to do the job to a "T" and make sure everything was in great, not good, great working order. I really appreciated that. He also spent the time to show me the parts and how to operate my fireplace. Thomas went above and beyond anything I thought was possible for a chimney inspection and cleaning. He even made the firebox look brand new by painting the inside and trim.

Tom was fantastic. Our chase cover was old and leaking. He told us we would need a new one…read morefabricated. While we waited he patched the old one for us as a temporary fix (this was a HUGE help as we had a rainstorm but the water stayed out). About a week later Tom called about the cover being in and he came out the next day and installed it. Looks good plus he gave me a lifetime guarantee on the cover and labor. We did not get multiple bids, so I am not sure how his pricing compares but the communication, timeliness, punctuality and overall chimney knowledge was greatly appreciated. I will absolutely call Top Notch in the future.

Promises not kept on estimate and plan installation…read more Grading was done so water flowed toward the house or pooled. They did not grade topsoil so grass seed would grow in all areas. Grass seed was sprinkled in planting beds so have to weed out grass now. The Lacrosse "easy care" grass seed is not and some of it looks like crab grass. The retaining walls have soil erosion through the large gaps. The water feature was not installed per the plan so is too close to the house. I had to argue and fight to get partial fixes. They are not worth the money or the stress! Their plants and trees are nice if you do it yourself. Otherwise don't bother with any other services.

Dan is the best designer when it comes to landscapes. Thank you Dan you are the best in Iowa…read more Johnston Iowa Sherri

DJ and her team do a wonderful job. Michelle has a great design eye and DJ executes her plans with…read moreprecision. They were easy to work with on various budgets and projects. Thank you Brackets!

From the owner: Your local expert in custom shades, drapery, & stylish window treatments. We also craft custom soft…read moregoods to bring your space to life!

Sump pump replacement. The job was done very efficiently and set up very well. Than you very much!read more

horrible. built a new house and messed up every single piece of flooring we had due to all vents…read more downstairs vents are all messed up as well do not open and close. I wouldn't even say this is half as* work because it's worse.

After my Dad moved himself into assisted living, we kept his house for over a year, which was…read morecertainly convenient as a place to stay for me or my brother when we were in town visiting. But after awhile, it just wasn't economical for my Dad to pay utilities, upkeep, and insurance as glorified Air BnB for his adult children. With Dad's agreement, I took the lead in selling the house, while my Sister managed the large task of clearing everything out. As this wasn't the house we grew up in, there was very little emotion involved in letting it go. At the recommendation of the HOA President, I chose Patty Meese of Friedrich Iowa Realty, who my Dad already knew from previous community volunteer work. As my Dad can sometimes be a little tentative, his comfort level with Patty was a big plus. My Sister liked her too. I enjoyed working with Patty, even thought it was only in person at select times, as I live in Northern Nevada. My Sister and Dad helped pick up the slack with Patty and in the end we sold the house at over asking and relatively quickly. I thought she was very attentive and professional within the central scope of selling the house. However, I do think that a hail storm-related roof repair issue involving the HOA could have been managed better, starting with the fact that I was notified at least a full month after the fact. Once the house was listed, the next phase was when a number of chatting neighbors would invite themselves in to the Open Houses and tell any prospective buyers (who would listen) multiple versions of the "true" story. I've never been part of a sale where house showings turned into what seemed like a neighborhood scrum. That resulted in a "few" unnecessary phone calls to knock down the here say. That was on the agents to control the situation in the house at the time. The subsequent HOA feud (Dad shared his emails) regarding the issue and the often poorly executed insurance company coordination was above any agent's pay grade. However, I found that I should have been given better information all around to best advise my Father. In the end, my Dad took it in stride, even though I feel that the check he had to write post closure (and repair completion) was higher than it should have been. The icing on this cake was the HOA President agreeing with my assessment that their Board decision threw my Dad (who was HOA Treasurer for years) under the bus. Would I use Patty again? Absolutely, as she got the house sale done at better than our price. It was a unique externality that turned a part of this process pear shaped. And in hindsight, I should have been more physically present and better prepared and engaged to set (and execute) some of the parameters of the sale.

We honestly can't say enough about our realtor Ro Smith....AMAZING. She was always on top of her…read moregame, answered our questions & if she wasn't sure she found out. Her clients are always her #1 priority. We really clicked with her from the get-go. Not only did we get a great professional experience with her.but we have gained a great friend out of it. We love her and recommend her 150%. You will not be disappointed :)

I lived at the Welch apartments and overall, living here was fine after the first semester…read more They don't give you a good heads up if they needed to enter your apartment at all. The first week we were there, they left a note on the door, asking us to clear out everyone in the bathroom so they could paint the very next day. They did warn us before we signed our lease that we'd have until October-November to decide if we wanted to renew our lease so they could stay competitive w other companies and if we didn't, they would offer tours of our apartment until someone signed a lease for our place. They usually sent an email the day before the tour would take place (first time being during Midterms w less than 12 hours notice), another time we didn't receive an email till the morning of, and the worst was when we got an email the night before letting us know that THREE different tours would be taking place in the same day. There's also 3 washers and dryers on the main floor that cost $1 to run each. One dryer never worked well, one washer became jammed w quarters so you couldn't pay (therefore couldn't use it) and later on, the second washing machine stopped draining the water, so your clothes were always so soaked that running them through the dryer twice wouldn't do the trick. Thus, there was only one working washing machine for the whole building for about a month. I called maintenance once or twice about the jammed washer since that happened pretty early in the year (September) and more than 3-4 times about the washing machine that wouldn't drain in the month that it took to fix. This surprised me bc anytime I had to call maintenance for something relating to my apartment (small things like my doorframe/hinges getting old, causing my bedroom door to not shut) they showed up same day and were super polite and helpful. I never felt worried about having the maintenance workers enter the apartment after the first couple of times bc of how respectful and informative they were, always keeping us updated on repairs (as I said, always small things that would need fixed in any apartment) so, it was really surprising/disappointing when our washers weren't fixed until December/January, especially since one was reported in September. I did have some friends that lived in the 530 building and they never had issues like this and loved their experience. Overall, this isn't a bad place to live especially when you look at the price and location. But, I would recommend the 530 Welch building, it was built years after the 528 so it's in much better shape.

Horrible to communicate with. One of the owners, Brad, does not know how to speak to people when…read morethey are just trying to clear up a voicemail left to them. The other owner says one thing and then Brad says another and it is just plain confusing. To be clear, if you need something, don't ask them.