I was a pro racing driver for many years, so maintenance of my vehicles is critical and I know what…read moregood service is. These guys are true mechanics and understand automobiles. I have them service both my Jaguars - XJL and XKR convertible - both supercharged engines. They have repaired/replaced the suspension, brakes, oil leaks (Jaguar!) and regular service. Both Dan and Eric are great guys, polite and knowledgeable. I can strongly recommend this shop.

New owner completely tried to get over on me with my A/C. Said I needed a new compressor and tried…read moreto charge me over 1,700 for it. Called another shop for an estimate--950. Went to said shop and they found of my compressor WAS FINE AND I JUST NEEDED FREON! Went from almost 2,000 to paying just 400. Dont go here. Do not trust them. On another note the guy is incredibly homophobic?? Unprompted he told me all about how were hates his gay brother and how he consistently tries to beat him up over it. All around terrible time.

I had a great experience at Auto Check Sugar Land and will definitely be coming back. I came in for…read morean oil change on my Corvette, and the team handled it with no hesitation. If you have a specialty or modified car, you know not every shop is comfortable working on them, but these guys clearly know what they're doing. The quality of the work was excellent and everything was handled professionally. The owner is very upfront, courteous, and transparent. He even offered to show me underneath the car while it was on the lift so I could take a look myself. That level of honesty and openness goes a long way, specially when I know I can be a little picky on how things are done considering it's modified! The rest of the staff was also very friendly and professional, and the whole process felt smooth and straightforward. On top of that, it was a great value for the work done, which is always a plus. It's really nice finding a trustworthy shop close to home that can work on modified cars without the typical dealership hassle. Highly recommend Auto Check Sugar Land if you're looking for knowledgeable mechanics, honest service, and great value.

Auto Check First Colony was so curteous and helpful when our car battery died in the parking lot…read moreacross the street. They did not hesitate to drive over and give us a jump. Excellent customer service!

Marcus was Great kept me and my girlfriend laughing while we were patiently waiting, photographer…read moreAlex came through in the end to get the perfect photo great overall experience.

Every once in a while we run across someone in a service industry that genuinely loves what they…read moredo. Their approach to their craft is filled with more than "customer service". It is filled with genuine kindness which is a lost art in this fast-paced me-me-me world. If you would like to experience this rarity, stop by Texas Auto Group TX and ask for Deya. You will feel it right away.

I have only used Pennzoil motor oil in my vehicles for over 35 years. However, Valvoline Instant…read moreOil Change is an approved vendor through my fleet company. The only place that is approved that sells Pennzoil isn't that close to my home and is inconvenient. If I'm 100% honest, I get tired of receiving nasty emails when I go to a place that is on an unapproved list just to get Pennzoil. With that being said, this location may have sealed the deal. VIOC was on top of it. First of all, they allowed me to stay in my car (1 star). They typically get me in and out within 15 minutes (2 star). Most of the employees are very courteous (3 star). Most importantly, they do not try to sell me unneeded maintenance. They follow the guidelines recommended by the manufacturer. I'm typically on top of my car maintenance, even if it is a fleet vehicle. I don't like being upsold when I know for a fact it doesn't need a replacement filter or another item. They didn't do that (4 star). The only reason I did not give them a fifth star is because they do not vacuum the vehicle or clean the windows. I am very pleased with the service I received at VIOC. At least in my fleet vehicle, I will keep coming back.

way way to slow they take to long been here over 2hrs for a…read moreoli change and state inspection

Installed new air filter and housing incorrectly. The vehicle wasn't getting the proper air fuel…read moremixture and started to stall out when idling. Got the run around upon advising them of the issue and the cause of it. I had the documentation to back up the cause of the issue.

Came in for a state inspection. Tyler and the team were friendly and quick! I was out in under 10…read moremins. I know where to go for next year's inspection!

Trusted and valued for auto purchases and service since 2005…read more Wouldn't consider going anywhere else for Toyota related item. Strong recommend.

I have been a customer for over 20 years and have purchased multiple vehicles from Toyota of Katy…read more So when I ordered parts over the phone from Toyota of Katy, I expected to pay the price listed on the Don McGill Toyota website. When the parts arrived, the price charged was about 50% more. When I asked about the difference, I was told they do not honor online prices and that this was the price. That was disappointing, to say the least. I understand stores can have different online vs. in-store pricing, but that should be explained clearly before you take the order, not after the parts come in. Very disappointed with the lack of transparency in Parts. I would recommend getting any parts quote in writing and confirming if online pricing is honored before ordering.

I got my dream car all the workers were very nice The…read moresalesman Ivan help me I want to thank you so much

I've tried giving them several chances. I've called at least 10 times since January 2nd because my…read moreoffer was made in mid December to purchase the vehicle I was selling. I had two days to complete the paperwork and mail back via fedex which I did. However I received an email the next day saying my price expired that they originally offered $26,063 even though I submitted all paperwork within the timeframe and have fedex receipt and screenshots to prove it. My new offer on my car was now $24,000. I call and get put on hold forever. I keep being told I should hear back from them and I never do, I have to keep calling them and they said the offer expired even though I did everything right. They said they reopened the offer and didn't hear back for another week. I called back and they said the offer was expired again. No empathy towards customers, I do not feel important to them. Every time I call I keep getting sent to different departments and no one can answer why my car hasn't been ready for pickup. I will never go through VROOM AGAIN, I am disgusted and disappointed. I tried being patient but this is insane. My car should have been picked up before the new year and yet here we are January 18th with no update once again.