My partner and I hired Mr. Sewer back in April to replace/fix a big portion of our sewer. We got quotes from a few different companies, and Mr. Sewer Rooter's quote was pretty comparable to the other companies. We decided to hire Mr. Sewer Rooter, because when Robert came out to give a quote, he was very thorough in assessing the situation. We felt confident that the project wasn't going to change or escalate mid-way through. Also, we asked Robert a lot of questions and even called him a few times before committing to the project, and he was always open to talking to us and explained things very clearly. They were able to start the work soon after and kept on schedule. We had a few minor requests along the way which they were amenable to. For example, when they had to trench under our floor we asked them to cut the carpet a specific way so that we could put it back down after, and they did that exactly how we asked. Also - we didn't even ask for this - but they even added a cleanout in the back of our backyard for us, so that we can more easily monitor our sewer pipe that goes into the back alley, and (if I understood correctly) so that if there is an issue back there, the sewer will backup into our yard instead of inside of our house. We paid a 10% deposit when we committed to the project, then another 30% mid-way through the project, then the final 60% upon completion. They accepted online payment with credit card, which was nice. We really liked working with Mr. Sewer Rooter and would recommend them to anyone. read more

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Dishonest company. I was charged $600 for a Hydro clean out and within seven days the same problem persisted. I was then charged $150 them to come out for the same issue. They tried to sell me a new pipe for 7,000. Saying the pipe had a crack and was old. I told them them i didnt have 7k and they told me it wasn't an emergency but would need to be done eventually. The same day of the hydro flush, I spoke with another plumber and sent the video this company gave me. The other plumber told me he didn't see a crack and many pipes have rust but he noticed there was a slow flow. It challenging because you never know what plumbers will do for MOENY. It is my belief this company knew they didn't fix the issue or intentionally left something in the pipe to come back. read more

I hired Robert for clay pipe replacement. He was great to work with. He was very good on keeping me updated throughout the whole process. Very communicative and efficient! He and his team were very knowledgeable with what they were doing. Thank you Robert and your team! Truly appreciate your hard work and expertise! read more

These guys are great! Mr. Sewer Rooter fixed my original sewer line issues and now they come once a year for maintenance. Henry and Victor were over this morning to maintain my sewer line and help with some interior plumbing issues. They really take such pride in their work making sure that it was done right. After the job they cleaned up their work area. Always with a smile on their face and plenty of enthusiasm. After the job this morning, I took this photo of Henry and Victor in front of their beautiful van! read more

Mr. Sewer Rooter - Henry and Victor in front of their van!! - Plumbing Near Me - Los Angeles, California

I hired Robert and Mr Sewer Rooter for a replacement of a clay pipe section of my sewer line a few months ago. They were the most affordable estimate by far, and were quick, communicative and efficient. Then a few months later we had a plumbing disaster with our house's drain system leaking under our crawl space. Robert was super quick to come out and diagnose the problem, and uncovered some major issues we were glad to have addressed for good. I had an estimate and potential start date within 24 hours, and he also recommended a great restoration company. His team uncovered other issues after excavating the site (the original leak had cracked our main sewer line), but they addressed that too and had it all done on the original timeline- they're great and underpromising and over delivering! While it was a totally unexpected expense and left us in a rental for a few days, Robert & co were fast, communicative (we got photos and videos of everything they were seeing) and had us back in the house asap. read more

Responsive and professional. Robert and his crew replaced a section of pipe that was underneath a brick patio. Robert was very patient and understanding as I figured out what I wanted to do with the torn up square of the brick patio. They worked quickly and cleanly. I would call them again for future needs. read more

Incredible work done by Robert team. I called him on a Thursday at 4pm to come and install a clean-out to finish a line inspection to sell the house. Robert told me his price right away and he could come Friday at 11am. Henry showed up at 11am sharp the Friday. Worked all day to dig about 4.5'. Was too late to complete the job Friday so he came back Saturday at 8am with Robert and his tools as they had a hard time locating the pipe precisely. At 2pm everything was done, clean and good to go. Price on the invoice was the one given over the phone. Thanks Robert and Henry. Would work with you for any sewer job. read more

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Had a great experience with Mr. Sewer Rooter 2 years ago for some basic hydro-jetting and a cam inspection. However, I recently used them again for 2-year maintenance and explicitly asked for a digital copy of the video at least 3x. Never received a video, despite multiple promises. Hydro-jetting was suspiciously quick (10 min) compared to years' past. And after they found a crack in my line, there was absolutely zero follow up on what the next steps were. $425 for a 10 minute job, no digital footage (despite multiple requests), and no follow up from staff on what to do next. I get hydro-jetting and cam work done every 2 years and after this experience, I would 100% not use this company again. I'd urge you to find someone else as well. read more

Robert and team are all extremely knowledgeable professionals who will take the time to walk you through the issues they find and ensure that you have all of the information they need to move forward with a well thought out (and executed!) long term solution. They will also send clear pictures and videos of their work with explanations if you can't be there to see the action (as was the case for me). Super pro! Thanks Robert, Hugo / team! read more

Mr. Sewer Rooter - Connection between cleared and newly lined sewer lateral to the city main and the building drain + cleanout - Plumbing Near Me - Los Angeles, California

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In a desire to put my home up for sale, as a precaution, I had an inspection performed to see if there were any items I needed to address. It became one of those times I did the right thing. Much to my surprise after having a camera inspection of my sewer line I was told there seems to be breakage along the pipe. But really I never have had any problems with my drainage and no backups to worry about. Doing diligence I went ahead and obtained several opinions. Then I found Robert Chamul of Mr. Sewer Rooter and Plumbing. He is also known for his expertise in sewer pipes. This was the best move I ever made. I will admit having sewer problems is a costly job but the crew that works for Robert are exceptional. Yes we had to get city permits and had some city hick ups but all in all the job went smoothly. Robert's work team are excellent at their jobs and provide updates regularly. As well as did Robert himself. You are never in the dark. If ever I were to have a plumbing problem I would never hesitate to call Robert again. He is courteous, trustworthy, and knowledgeable of what he does. read more

The first time I met with Robert was when we were conducting inspections on a home we were purchasing. He was very transparent and detailed oriented, showing us existing issues, as well as potential ones. His report was so detailed that we were able to use his quote (with video) to get credit applied towards our home purchase. We chose to go with him, for rehabilitating our line once the purchase was complete, and his team did not disappoint. They were thorough, took time to answer my questions and showed me the work they completed. They even entertained my need to witness the liner installation process. We will certainly be using them for our regular maintenance and would recommend their services to those inquiring. read more

Robert was great to work with. He came out initially and provided us with a cost estimate on repairs identified on our new home inspection list. 8 Months later, we had major issues with our main sewer line (root intrusion, parcel clay pipe cracks and collapse) and decided to have Robert and his team do the repairs which included excavating and replacing a 6' section of clay pipe, install a pipe liner all the to the city's main sewer system and hydro jetting. It is a costly endeavor and for sure long-term investment. Robert was really good on communicating and keeping us updated through the whole process. read more

I spoke to three different companies for my new sewer line and liner and Robert was the way to go . Very thorough , honest and knowledgeable. His crew , esp Hugo , were terrific . Hard workers , prompt and cleaned up after the huge job . Would Highly recommend! read more

Fabulous company to have come out and check your sewer line. Prompt, responsive and nice. Would highly recommend to all persons and Realtors. read more

I had an issue with the sewer line that had popped up during our home inspection, and after not hearing back from the guys who did the inspection I headed to Yelp to find someone I could trust. Everyone I interacted with at Mr. Sewer Rooter was prompt and courteous. I was able to get something scheduled (via e-mail, bonus points for those of us who can't take calls easily at work) on the same day I contacted them, and the guys came out a bit early to get the work done less than a week later. They finished it within just a few hours and texted me photos of the work they did (before and after). I'm really happy with how knowledgeable the people at Mr. Sewer Rooter appear to be, and how professional they are. I will definitely be using them as my go-to sewer company. read more

Robert was very responsive and helpful. I told him my problem and he quickly diagnosed it (and his fix did the job). His pricing was the best I got through the Yelp quote request system for hydrojetting. He was also very kind, professional, and reliable. I'll be going back to home next time. read more

We had an issue with sewage suddenly backing up into our yard. I called many places but Mr Sewer Rooter was the quickest to respond and have someone out almost immediately. They were friendly, quick, and gave me a rundown of what went wrong and how to do a much more permanent fix (we had a tree growing into a clay pipe that was blocking up the path to the city hookup). They also gave me a competitive quote for that work whenever we decide to go ahead with the work. read more

Used this company for a job a while back. My estimate went from $200 to $10,000. They seemed upset when I obviously went to get a second opinion from someone else. We did have to go with them since the connection to the city's main line was broken. They charged us for traffic guards, repaving the sidewalk, and a bunch of other frivolous stuff. Then, they didn't provide any of that! No traffic guard was there and I had to call them back out to get them to pave the sidewalk which was uneven and a tripping hazard - even though I paid for all of that in the contract!Then they dragged their feet for 6 MONTHS to file the final paperwork with the city too. I called repeatedly to get them to file it and finally they did. DO NOT USE THIS COMPANY! They will charge you for everything and not provide the services they bill you for. In response to your comment: Yup, and this response is exactly the costumer service you should expect from this company. Well, we did it? Yeah, after I called and told you it was subpar! And you dragged your feet for 6 months... I had to call at least 7 different times to get you to do what you were supposed to do the first time. That's unreliable. Bottom line. read more

Robert came out to my older home in Glendale, and he and his team quickly diagnosed the problem. This was no easy task, given the age of the home, and the largely illogical lay-out of the main line as it traversed and disappeared under complex hardscape. Robert and his team tracked the trajectory of the main line using a camera and transponder, and then presented various options on-site to remediate the problem. They also installed a new clean-out so that future maintenance and diagnosis would be easier. Robert and Henry arrived on time for the work, and they were extremely diligent in solving the issue in a timely fashion. My best friend from childhood owned a plumbing company for many years, and so I am very familiar with plumbing-related issues, and the bad rap that plumbing companies can often receive. As an attorney by trade, I also place a high value on professionalism and communciation. Robert was exceptionally professional and forthright. He was also extremely communicative throughout the entire process and deferential to my family's finances under the circumstances. His quote for the proposed work was extremely reasonable. I give Robert and his team the highest, unqualified vote of confidence, and I will absolutely utilize them for future plumbing-related services. read more

I highly recommend this company for its professionalism, workmanship, and knowledge. They have been referred to me down the network from our realtor so already it was a huge plus. We were assigned Javier, and he is very solid in his expertise. He took care of us through the whole process of replacing our old clay main line and hydro jetting the cast iron pipes. Never batted an eye to any tedious series of questions we had, and meticulously explained every detail with a passion for his profession. They stand by their work with what I believe to be a dependable warranty, something I found lacking in other companies. read more

Long story short, we bought an old-house with clay pipes older than my Mom. I found Rob through a referral from a colleague who used Mr. Sewer Rooter about 10 years ago and has experienced no problems. Taking her advice, I contacted Rob and began negotiations. It took several months of reviewing bids, but I had a good feeling about Rob. When he came to look at my sewer line, he was on-time, professional, and very honest about what to expect re: time and cost. Out of all the contracts we reviewed, Mr. Sewer Rooter's materials' warranty was the best. Best of all, he was open to several contract amendments to ensure we were both protected; some contractors might not be too happy about that, but Rob was cool about it. I have to note that Rob and his crew were extremely careful about the trees in my backyard and my lawn. Unless you knew where to look, you'd never be able to tell that the area was trenched. Every single piece of mulch and rock was returned to its original position. One of the contractors accidentally broke off a piece of my gate, and Rob replaced it without hesitation immediately. I like people who take ownership of problems, and he owned it for his team; that's the mark of an honest man. Go with Mr. Sewer Rooter. He's responsible, honesty, and does fine work. When we need to fix our pipes/sewers/upgrade things, we'll be sure to contact him again. read more

Louis came to hydrojet my sewer line. He came just before the appointed time and was very friendly, fast and efficient. When he was finished, he showed me the camera feed and identified the areas in the line where the root intrusions occurred and were cleared out. Thank you Louis! Highly recommended. read more

My boyfriend and I were referred to Robert, Mr. Sewer Rooter, by our Real Estate Agent. Robert came out, conducted his own diagnoses to confirm what was found during our home inspection. Robert secured the required permits from Los Angeles Public Works and Los Angeles Department of Building and Safety. The pipe burst project was executed on time and on budget with no down time. All permits were final. We would definitely recommend them. Most importantly we would work with them again. Robert and his team, Antonio and Miguel did a great job! Thank you! read more

I highly recommend Robert from Mr. Sewer Rooter. He came out to give me a free estimate. I had several plumbers provide estimates for the issue, but I really trusted Robert because he showed me exactly what the issue was and what they needed to do to repair it. His estimate was also the most reasonable. The repair was completed this morning and I'm very happy with the result. read more

Mr. Sewer Rooter - Plumbing Near Me - Los Angeles, California

Robert and his team installed a new drain cleanout and backflow valve for my new house. They worked hard and did an excellent job. Highly recommended! read more

These guys did everything from my inspections (when I was looking to purchase my home) to the actual repairs. They put a liner in the old clay piping for the sewer and re-connected it to the main city line. Robert was responsive, fast, and trustworthy. He answered all my questions, told me about repairs that weren't needed now but would be in the future, and then did the repairs quickly and carefully. They event changed their entry point so as not to injure the plants in the front lawn. If you're looking for expert work done in a friendly informative manner, look no further. read more

So I found these guys on Thumbtack. Don replied to me asap and was very proactive in getting my business. I recently purchased an older home and needed some upgrading of the plumbing system because it didn't have a water pressure regulator. So of course I sent out a massive amount of quotes on every single app I can find, Yelp, home advisor, nextdoor, and thumbtack. I got a lot of responses but none were as proactive and approachable as Don was. Prior to Don, I actually got a couple of other companies to come out and give me an estimate. Honestly the bids were pretty similar, but what won me over was Don's professionalism and friendliness. He's always cracking jokes to ease my nervousness cause he knows I'm a first time home owner and I'm worried about everything. Having just bought a house, money is a little tight for me, so Don let me know what issues I should prioritize and what could wait. Since I am a complete newbie at this homeownership thing, I wanted to get the work permitted and Don said he totally understands and got it done asap included in this estimate! Anyways, Don came out and gave me an estimate and immediately sent me a contract. They were the only company who sent me a detailed contract. They also used DocuSign too which was great! Everyone else kind of just waited for me to initiate. I asked when can this be done since I'd like to do this before moving in. Don said the next day they can start and they finished within the estimated time frame with a couple hours to spare. I met with the two plumbers who would be working on the project, Hugo and this younger gentleman who unfortunately I did not get the name of. They were a bit on the quieter side but Hugo had this aura of professionalism about him. You can tell this guy is confident in his skills. As the project began, Don would always send me updates and pictures of how things are coming along. On the day of completion, Don let me know there were actually more issues with my house, which they had already fixed with no cost! Amazing service!! This guy is unbelievable. I will be using these guys for future plumbing and sewer projects in the future! Sorry I'm always running late too Don! read more

Mr. Sewer Rooter - My new manifold with a water pressure regulator! - Plumbing Near Me - Los Angeles, California

We just finished the liner installation in the clay pipe and partial cast iron pipe replacement. Thanks to Robert and Hugo, the job was done very fast in two days. The new tech liner and 4" HDPE pipe are very appealing. I hope it could last long time so we don't need worry about the sewer problem in the long run. If you need to fix your sewer problem, I highly recommend this company. read more

These guys did an excellent job that included digging up concrete to replace a bad pipe and I highly recommend them!

I am so glad that I found Robert on Yelp! He is very professional and responsible. I had Robert come out to check on the sewer line on Friday and he was scheduled to come out the following Monday to repair it. On Saturday, there was a blockage and I contacted him in the morning. He immediately sent someone to check out the issue and ran a temporary fix so we can wait till Monday for the repair. He also knows what he's doing since I talked to many plumbers and he is the only one who suggested to install another clean out at the front yard closer to the public sewer line. I highly recommend the company. Great customer service! 5+ stars! read more

No follow up, no follow thru, Hire someone to respond to the incoming calls , They came out and educated me on how to be a plumber, so it wasn't a waste of my time. read more

Very responsive and easy to work with. Highly recommend for quality, reasonable price, and communication.

I stupidly and unknowingly put potato peels down my garbage disposal and instantly regretted it! Thankfully I had been recommended to Mr . sewer Rooter & was sent Henry. Who was amazing at explaining what was going to get fixed and how! He was very thorough with his job & professional. He got the job done in no time. My Issue is fixed and will definitely recommend this business to others. Thanks again! read more

As a new homeowner, I had no context for how to approach our sewer root problems. I had 3 different companies provide estimates. Robert was the only one who was straightforward and organized. He provided one of the rarest things in my search, his honest opinion. After being hired, they took care of permits, came out and did the work professionally. The crew was courteous. They cleaned up all the mess at the end. They communicated well with billing and arrival times. I'll be keeping their number for my future plumbing needs. read more

We had our sewer lined, a tophat installed, and a piece of sewer pipe replaced in 2020. The review is overdue, but Mr Sewer Rooter did a timely and thorough job obtaining permits, doing the repair, and seeing to it that the front yard was put back to the best of their ability after the job was done! read more

After reaching out to another company and not receiving a response - Manuel promptly answered my call and sent back a detailed proposal immediately. We have not had the work completed yet, but I can speak to the company's promptness and accessibility. read more

Guys are great! Never have any issues with them. Always trying to figure out how to make it work. Whatever it takes! Great company

I first contacted Mr Sewer Rooter through Yelp after requesting several quotes from different companies. They are no nonsense and right to the point--just what you'd want from a home service company. Robert C., the owner, was able to price match other companies in our area and provide excellent service. Tony, the plumber who serviced our drain, was very friendly and thorough in his explanations of what he was doing. He even left the bathroom looking clean and neat! Would definitely get in touch with these guys again in the future. Thanks! read more

On time quality help at reasonable prices. Specialize in sewers. Free estimates, great communication & patience. read more

We hired Mr. Sewer Rooter in August 2018 when our sink started to back up and the washing machine stopped draining. After taking a look, Mr. Sewer Rooter told us we needed to replace all the plumbing under the house, which we agreed to do, and paid for. The plumbers left a joint unglued, causing a water leak under our house, which we did not discover until January 2019. They did come repair this problem 72 hours after being notified (meanwhile, we could not use the kitchen). However, the sink still backs up whenever we wash the dishes. Original problem not fixed or addressed. read more