Needed a water heater replacement. Walter and his team were prompt and did a fantastic job. He was…read morevery professional and the experience exceeded my expectations. Also, his quote was very fair compared to other plumbers. I will definitely call on Walter for any future plumbing services.

Needed a new water heater stat for our house. Found Walter on Yelp. Wanted someone local and small…read morebusiness. Walter showed up on time the next day, gave me a clear description of his plan / what was needed, gave me a fair quote, and got the job done all in the same day. He's very friendly and professional and I'd be very happy to call him again for any future needs.

Andy's a good guy. I called him, we scheduled an time, and he showed up and did the job! We chatted…read moreand he showed me what was happening with the apartment. I'd highly recommend using him.

Andy was able to come by on quick notice and fix the drainage issue in our kitchen sink. He was…read moreefficient and got the job done quickly and would recommend him.

My water heater failed and I needed a quick replacement. Mandel was the first company to respond to…read moremy quote request, responding at 8pm offering a call immediately to give an accurate quote. The next morning, Patrick came and installed a new Bradford White water heater and did a great job. Thank you for your prompt and expert help!

Thanks to Mandel and the crew for taking care of my plumbing issue back in January. Rapid Action…read moreRooter's knowledge and custimer service was greatly appreciated. I have been waiting to make my review to ensure all is well and so far so good...going on 3 months

Our building had a plumbing emergency yesterday with the rain, and Luis showed up at less than 45…read moreminutes later. We have subterranean garages, and it was clear that the pump had failed, as we had a giant pool of water within 2 hours of rain that was quickly encroaching the garages. Luis showed up, checked the electrical system and determined it was working. He noticed that the pump was bubbling, and suggested that it might have become disconnected from the drain pipe. He gave us a quote, and offered to temporarily pump out the water to avoid damage to the garages. However, when we mentioned the pump was new, he was honest and suggested that it was likely under warranty and that the company that installed it should manage the issue. He waited for a few minutes while I called the previous company, who sent a technician later in the day and found that Luis's assessment (disconnected pump) was correct. In the future, we will be switching to Fords Plumbing. They were quick, through, and honest.

I was given a two-hour service window and planned my entire day around it. Instead of arriving at a…read morereasonable time within that window, the technician showed up literally three minutes before the window ended. By that point, I had been stuck at home all day waiting. What made this even more frustrating is that I had to call them to inquire about the status, which I don't believe I should have had to do. I contacted the company the day before, and they offered me this service window. Basic communication or a proactive update should not require the customer to chase the company down. Despite all of this, I was still charged $196, as if my time and inconvenience had no value. To add to that, I was asked for my email address so a receipt could be sent to me -- and I still have not received it. That lack of follow-through only adds to the frustration. I don't like being at the mercy of service providers, and situations like this make it feel intentional. Customers are given wide windows, forced to wait around, and then expected to accept last-minute arrivals with no accountability. In my opinion, companies know people don't really have a choice in these situations, and that imbalance shows in how little respect is given to the customer's time. The work itself was fine, but the experience matters. If you're going to charge premium prices, there needs to be accountability, communication, and follow-through -- not silence, delays, and customers left waiting all day.

I had the Flood Brothers team redo all the drains in my home last year after significant ongoing…read moreissues in my 80-year-old home. They repaired a lot of old poorly done work, and were very thorough. When I recently experienced a drain clog in the shower, I called another local plumber because they advertised a drain snaking special. Not only was that bait and switch (only if they can clean the drain from the cleanout only, which is unlikely with a shower), that plumber came out, told me they could've done the job cheaper, and then failed to be able to fix the clog. I called yesterday, and Brandon from Flood Brothers came today, put five minutes of hard work and elbow grease in and figured it out and fixed the problem. It was just a giant hair clog! They stand behind their work, and I will have them back to finish the rest of the plumbing updates to my home.

I unfortunately lost my mother recently her toilet wasn't maintained. We had a water leak problem…read moreand our downstairs neighbor had. serious water damage. Brandon was the person that arrived did work for my neighbor. He. was incredibly professional

Extremely reliable and fairly priced plumbers! Had a few jobs that they've worked on and Warren and…read moreChris are both professional and kind.

I had a restroom sink that was clogged up and it was getting really bad. So, I reached out to a…read morefew plumbers on yelp and created the project and Ace Plumbing could come the soonest. A rep from Ace shows up in the window of time we had setup. He tries to snake the clog, to no avail. He said the clog was a little too deep and too hard, and this would probably involve having to get new pipes (which probably isn't a bad idea). Total cost would be in the thousands. I can't do that now, so I just paid the fee for them to come and try to repair ($135.00). I ended up calling another plumber who works on the buildings in my area and they were able to snake out the clog. Maybe they just went a little harder into the pipes, but yeah, problem solved now. So, maybe, protip here would be, if you're having a plumbing issue, contact your HOA to see who they recommend for these types of issues. Or, if you've bought a house or buying one, get the information of the plumbers / workers who worked on it prior, since they might have a tad more information about the intricacies.

Quick response and speedy work. Very responsible and accommodating to our schedule. We have been…read moreusing them for years and always happy

Had an amazing experience with ZH Plumbing and Water Heaters. From the first call, Zorro was…read moreincredibly responsive and easy to work with. I initially contacted him to perform maintenance on my tankless hot water heater since I had just moved into a new home. Zorro showed up on time, was extremely patient, and took the time to answer all of my questions (it was my first time dealing with a tankless system). Because of how great the experience was, I ended up asking him for a quote on a whole house water filtration system as well. During the installation, one of the filter tanks unfortunately had a crack. Zorro immediately got on the phone with his supplier to get a replacement as quickly as possible. He kept me informed every step of the way, even sending me the tracking number so I could follow along. When the replacement arrived on a Saturday, Zorro was at my house within the hour to finish the job. That level of responsiveness and accountability is rare. It's also clear he really knows what he's doing. He even handled cleanup and made sure everything was working perfectly before leaving, which I really appreciated. You can tell he takes great pride in his work of the finished install. If you need a plumber just call ZH. Highly recommend.

Responsive (you need to send photos with texts) with reasonable quotes, George & his team have done…read moreindoor and outdoor heater/plumbing projects for us. A great, local family business you'd love to see succeed.

****** Six Stars on a Five Star Rating I called at 8:00 pm…read moreand the gentleman answered my call, I explained that my hot water heater was showing any sign of life. He asked me if the outlet worked and, I answered by saying I plugged my phone charger in and it worked, his response was try with an extension cord another outlet and let me know what happens, I did as asked and it worked. Saved me a bundle and my wife is happy. I really appreciate his honest diagnoses and I will use his services for all my future plumbing work.

Fast service, quality work. Will definitely call again if we ever need anything. Best price by far.read more

Highly recommend Red Lilly and Sal! I live in an old house that came with several frustrating drain…read moreissues. Sal showed up right on time for a thorough onsite inspection, clearly explaining the problems and the best solutions, all for a reasonable estimate. His team worked extensively for three days to get everything fixed up to code. Excellent service! It is definitely a company I want to work with long-term.

Tony & Vic were the MVPs tonight when my apartment complex with intertwined piping (?) had issues…read moreranging from water leaking from ceiling to a clogged bathtub. Something something Overflow brass, mentioned ABS standard piping inside ceiling new (relief!) then stated there was Galvanized cast iron (?) At the end all I know is they told me they did some things they didn't charge for, tenant was happy (even giving me a hug bye and wished me a safe drive) and I left the premises by midnight with just enough energy to stop for some LA street tacos after. Whole job done in less than 3 hours ! Given I called at 9pm and they were done by 12am with some time in between waiting for tenants to allow entry, no doubt will be calling them in the future !! Super patient, professional, and speedy! Kathy(?) dispatcher was so sweet, helpful, and made it super easy breezy as this was my first time contacting a plumber CALL (800) 816-0887 ! For 911 plumbing services!

Great experience overall, I got 3 quotes and they were the cheapest, but they did pretty decent…read morework. I had both my bathrooms changed from the old 3 knob shower to a more modern single knob shower thingy, plus updating the waste disposal piping/internals. Although the base quotes and labor was cheap, I did ask for some custom stuff which cost extra, and I think they put quite a big markup on them. For example, I wanted brushed nickel finish on my shower fixtures and drains and it cost $360. I looked at Home Depot and it was much less than that for that kind of stuff. Other than that, the technicians were friendly, knowledgeable, and competent. The thing that stands out the most about them was their dedication and their customer service. I was having my shower valves and waste disposal replaced but also wanted to reglaze my tub. Long story short, something happened with that reglazing company that might've flooded my downstairs neighbor and Greg hopped on a call with me late at night and talked me through how to check if everything was ok. This took 40 minutes, and thankfully nothing leaked out of my waste disposal. Overall, I'm pretty happy with the services provided and will be calling them for any future plumbing issues.