ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

Called, left a message. No response. Texted since the message says to feel free to text. No…read moreresponse.

I feel bad about posting this review, but due to the poor lack of (potential/future) customer…read morecommunication, one -- or zero -- stars rating for this reviewer. Our brand-new Sharp undercounter, drawer convection/microwave unit stopped working a few months ago. We are hosting 12 guests this Thanksgiving, so having a functional microwave is critical for our hosting event. When I first consulted Angi's List for vetted/trusted appliance repair companies in the local area, all I got was ridiculously over-priced estimates from national repair firms ($800+ estimate) I'm a big believer in supporting local businesses. So I found Skagit-Island Appliance Repair via Google. My first attempt to schedule a home visit to assess -- and hopefully fix -- my microwave, was made via their website on November 2, 2024. After getting no response to my web request, I called their posted phone number 3 days later. The voicemail message informed me that they were closed (not sure why) until November18th. OK... so I waited patiently for another 2 weeks. WIth Thanksgiving just over a week away, I was getting anxious. Another call that went to VM (again) and an unanswered text message over the past 2 days, tells me that Scott is so overwhelmed with work that he cannot be bothered by new customer requests, is dealing with a personal emergency that doesn't allow him to respond to correspondence and communication requests, or simply has chosen to ignore repeated requests for service. So, having still not heard back, thats the reason for the BAD 1-star rating.

First, J.W. Allen had no customer handling skills, boarding on the verge of rudeness. However, we…read moredid set up an appointment as the selection of repair companys in Anacortes is slim. He asked how I found him and when I mentioned Yelp, he said that he did not like yelp, that they had done him wrong. Later the same day, he sent a text saying that he would not take my service call. When I texted back asking why, his response was that Yelp had ripped him off. I then responded asking what does Yelp have to do with me and that I'd be paying him directly. He did not respond.

From the owner: With more than 35 years of experience, and a work van loaded with parts, many of the repairs I go…read moreon, are repaired in 1 trip. I specialize in repair work, and leave the large installations for the big companies. I answer my phone directly, without someone only taking orders and addresses.

Thank you James! What a responsive, honest and prompt service! I was searching around for a person…read morewho could come help fix (or if not, replace) vanity light fixture that had gone busted after 10 years of use at my rental property...and frankly, many places I reached out to were either not responsive or not clear in communications. James (proprietor of JR's Handyman Service) however, was super responsive and prompt with his reply and answer on when he could be there. I really appreciated that he responded to inquiries even on weekends and was able to get me in the next day for service. On the day of, he was able to show up on time and get the job done! What a wonderful experience! In the future, I would reach out to James @ JR's Handyman Service again. Nothing trumps James' responsive communications, great/timely service and upfront/honest communications on estimates! This was a smooth, wonderful and painless experience...especially for someone like me who's managing property from afar! Thank you!

Great experience, timely response and high quality work. James installed an exhaust fan in our…read morelaundry room and was done same day. Thank you!

I run a Subway restaurant and discovered a leak coming from our ice machine. I called this guy up…read moreand he was out writing 24 hours. He let me know what he saw, how much the part was and when he could get the part. He was professional and communicated great. Price was fair. Definitely have him in my phone for future use

I manage a cafe at a coffee roasting company. Rich at Ice Dr has helped us several times with…read moredifferent types of equipment. He has serviced our commercial espresso machine, our ice maker and helped us with refrigeration problems. He is very honest, fair, and is an excellent problem solver. I have recommended his services to other businesses owners.

I scheduled a repair visit with Sears Appliance repair which occurred on 5/18/17. The service tech…read morewas very professional. She got to the heart of the issue immediately, explained what was happening and performed some maintenance. The refrigerator is 13 years old and will hopefully last another 13 years.

We wanted to have the dishwasher repaired, but the cost for the part we supposedly need (tech…read morelistened to machine and told husband what was wrong, didn't take the machine out or look at any parts to confirm), is more than buying a new dishwasher-and this one is only 3 years old! So, service was good but I'd not say great-that same part is 1/2 the quoted price on the Maytag website!