Great customer service! I went for a oil change and received a discount on the service. Will…read moredefinitely be returning in the future.

Quick, convenient, and close. Pricing seemed to be a little high to me. Also , did not add air to…read moretires because of hubcaps?

I've been coming to this oil change and tire shop since 2013/2014 and steadily, for all of my cars…read moresince 2017 when we moved in to our home nearby. Since my father owns an auto shop back up North, I always come in with a set of very specific instructions, especially when it comes to my oil changes. Each one of my cars has a specific set of instructions I want followed because each one has its own little finicky things. Lucas first, don't top off fluids except washer fluid, only use manual tools and not drills, etc. the guys who work here have ALWAYS abided by my instructions without hesitation. They don't ever make me feel like a nuisance or burden and are always very polite and professional. Today was no different. Nick worked on my Mercedes to get my oil change done and then Derek worked on my new tire installation. Between the pleasant conversations, not ever trying to rip me off because I'm a female, and their overall politeness and ability to work on my cars the way I want them to, I will continue coming back year after year and bringing all of my cars here ranging from the more normal ones to the imports. They do have a pretty high turnover rate of workers, so just as I get to know one set of them, a new set arrives, but every single set of guys has been very helpful and respectful. I would absolutely recommend this shop, ESPECIALLY to females, because they won't try to rip you off like most shops around here will try to do just because they think you don't know what you're talking about and are an easy target. I also always bring in my own oil and filters (and even my own tires) and they have no issues using MY equipment, which many shops in the area will refuse to do. If you're hesitant, don't be. If you're also a female and are worried about someone trying to pull a fast one on you, trust me this shop won't even try it.

I'm definitely moving my business to Express Oil. They were friendly and professional. They…read moreexplained my service and recommended other services that my car needed that they could do during my oil change.

Brian on Elvis Presley was very professional and quick. I have been coming to this jl for years…read more Never disappointed

I took my daughter's car to Jiffy Lube for an oil change before she went to college. We noticed…read moreoil on the pavement and asked them to check for a leak. The manager and her staff are extremely professional and went over and above to ensure the car was ready for my daughter to take out of state. It turned out the oil filter was leaking. The oil and oil filter were changed. The staff then cleaned up the oil that sprayed underneath the car. I cannot tell you how appreciative I am of the staff at this location. They are thorough and professional. Thank you!!!!

Glen and Willie was my service technicians. They were truly amazing and very informative. I came in…read morefor a oil change and they showed me how filthy my air filter was during their inspection. They also informed me my brake fluid was extremely low. These two gentlemen has made me a Jiffy Lube customer for the rest of my life. I was truly impressed with the care they showed with my vehicle and there exceptional knowledge. Glen also informed me of coupon which was available; now who looks out for a customer like this....

I have been taking my car here for over a year now and always have excellence service! The…read moreemployees are very knowledgeable about cars as well as nice and friendly. They do more than just oil changes, I've gotten my brakes and rotors replaced there too!

Javier and Nathan provided great service when I pulled in and requested my oil change. Fast,…read morethorough, and attentive to my needs as well as my Tahoe's needs.

Jaylen, Brian, and Brock!!! Great guyssssss and awesome customer service!!!!! Amazing team work!!!…read moreI will return!!!

Bad experience. People cussing on the floor . Huge rip off when u can go buy your oil filter and…read moreoil it's 40$ and some change instead of 146 $ is crazy . Not very clean inside . Got guide to the bathroom and it was disgusting . Over all the employees were not very trained to answer questions about services they want you to buy .

On July 25, 2025, I returned to the Valvoline store (1721 Germantown Pkwy, Cordova, TN 38016)…read morefollowing my previous service to inquire about the status of my vehicle's oil. Upon arrival, I asked about the missing oil, and a young employee who identified himself as the Assistant Manager engaged with me in a manner that lacked professionalism and respect. As a 68-year-old customer, I calmly reiterated my concern regarding the oil level. Another employee confirmed that the oil was at its lowest level, while the Service Assistant claimed my oil change was overdue--despite my vehicle indicating 15% oil life remaining. When I requested a proper inspection, the Service Assistant became visibly agitated, raised his voice, and aggressively approached me, physically pushing me twice against my car. He proceeded to use offensive local slang, which I found deeply disrespectful and inappropriate. Feeling unsafe, I entered my vehicle and contacted Customer Service. Mrs. Natasha listened attentively and advised me to leave the premises and wait 24 hours for follow-up from the security department. It has now been two weeks, and I have not received any communication from Valvoline. I am left feeling physically assaulted, emotionally distressed, and concerned for my safety--especially knowing that this employee has access to my personal information, including my name, address, and phone number. I respectfully request that this matter be investigated thoroughly. Please refer to your records under my name: Alonso Araujo (araujoaq@hotmail.com).

Outstanding service, very friendly. My daughter electric window quit working so I called them for…read morequote, avg price from other places found on the net. They ordered the part with next day delivery and installed hour after we dropped the car off. This was the first time using them and definitely won't be the last, extremely pleased

We were there about a month ago with our car. The service was great and great people don't get me…read morewrong BUT they said we needed to replace the front valve cover gaskets because they were leaking oil, they're STILL leaking oil after they changed them. Also go it degreased and the whole bottom of the engine isn't degreased but the top of it is. And not only that, but the "level 2 diagnostic" for the car was $329 alone where I could have gone to orileys up the street and gotten it done for free. $700 down the drain when they wanted $3,000 but we fought them to bring it down to $700 to do certain things. Would LOVE to get our money back

Got my oil changed, Joe did a great job, he made sure everything was checked properly, definitely…read moreworth coming back to.

Always stop here for advice or service. Employees always helpful, nice, and professional. I highly…read morerecommend for your next auto service.

If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)

Great service! My oil change was done quickly and properly. Curtis was extremely nice and…read morefriendly. Will return.

Got an oil change and went to leave the house later that afternoon to find a puddle of oil under my…read moretruck. Oil leaking from oil filter and drain plug. Going back tomorrow.