What a great experience! When we went to look at the different types of bark, soil, and rock, the…read morefolks there were very helpful in our decision making process. The best part was delivery...Tom dropped all 3 products with absolute PRECISION in our driveway! It made the job so much easier to have everything strategically placed. We are extremely happy with the service and products we got from Sierra Landscaping Material. 100% recommend!

My husband called your company and asked how much rock he could get delivered that day and the girl…read moresaid a few different load sizes but the biggest was 12 yards. She did Not say your company can deliver More at one time IF he waits a couple days or that IF he needs more there are better cost effective options. We ordered 12 yards and are Very confident we did NOT get 12 yards. But no resolution or partial refund. 1st call after Delivery: Nancy answered. I explained how my husband saw your limited time savings of 5% ad and that you meet or beat most competitors pricing and he thought you guys would have his best interest at heart & that he would be getting fair prices and good information. Nancy said the website does Not say you meet or beat prices - it may say you meet but Not beat and was Very rude & snotty about that behaving as though I was lying. Then Nancy said it is Not her fault we didn't look around Before choosing you guys! Placing blame solely on us for Not choosing another cheaper company or Making Sure they Price Matched or Making Sure they Informed us of Cost Effective Load Sizes I, also, explained that as customers we are Not experts in this trade and we do not know about certain yards being different prices and that as a courtesy we should have been informed on what size load would be More Cost Effective - Nancy said whoever takes the order Does inform the customers of what is more cost effective. * The man, Tom, who I spoke to when I called again to check if owner was in said the Opposite, I'll go over that below. I called a 2nd time to get the Owner Information Tom Answered and was rude immediately and brought up our order and the "situation" despite me ONLY calling back to get OWNER INFORMATION. At one point Tom said "why do I need to tell the customer what's more cost effective?? That's not my job!" Tom Acknowledged the girl who placed the order did not discuss with my husband about any other cost effective options like how a full 16 yards (he interrupted with you mean 18 yards?) is not much more and how during the weekend it is "landscaping" prices according to Tom and that's why it was so high. And he reiterated how it is not their job to help us get a good deal! No one informed us of Other cost effective options regarding load size or timing of the delivery. And when I called this morning this was my MAIN issue but; None of your employees demonstrated empathy or even Understanding at Any moment. None of them took responsibility for anything or their parts. NANCY AND TOM blatantly mistreated me, told me I was Wrong even though I have Screenshots of your website and google ad. I never said anything to your employees other than trying to discuss the situation that happened. Nancy and Tom were Defensive and rude right from the start. Every customer should be valued and be treated properly. Employees should be respectful, considerate and informative so their customer can get the Best Experience with your company. It encourages repeat customers and many customers do have multiple projects. I hope you can resolve this issue in a fair manner and make up for my mistreatment by your employees. I would like to be Able to leave a Positive review for your company on Facebook, Yelp, Google and Angie's List. TIM the OWNER did NOT resolve the issue & was Not much better than his employees. He told me he couldn't do anything for the order we already made and all he could do was tell his employees to be nice when I called. Then when I mentioned reviewing them on all the places Above he said he can offer a discount on our Next order with them and will base the discount amount on the load size. He did not even Acknowledge the Possibility of being shorted!

We recently purchased a ship container for storage.  Dina at Sundance Lumber (Hwy 50/El Dorado Rd)…read moretreated us like old friends.  She ordered for us a one-tripper.  She saw that it was in great condition.  She coordinated it's delivery to us. Great customer service and great communication. No hassle for us! Previously, we shopped in Sac and saw lots of junk.  You get the condition that you pay for.

Great prices and even better customer service. I ordered 1500 linear feet from Steve and he had it…read moreready when I got there and did everything he could to help me load it in my trailer. Thanks Steve! Customer for life

Called to get a cement price and the guy on the phone was not helpful! We don't do concrete…read moreanymore... look it up? Great Customer service! NOT!

Great prices! Lowest around for sand! HALF the price of local landscape supplier in Shingle…read more Super friendly staff! Will use them again!

They delivered exactly what they said with a terrific driver and on time! We're in a difficult…read moredelivery area of Swansboro and we were very impressed

WARNING, Do not purchase doors here, Poor alignment of the doors and the frame. Installed by their…read moredoor specialist, the latch mechanisms do not line up with the strike plates. Had to refit all seven strike plates, and then repaired / repaint the frames. Took pics to the owner but was oblivious of the issues, spoke with the installer a few days later. He is aware of the issues. His comment was they keep me busy going back at fixing things. 30 years in the remodeling business I thought I would buy local. They were the worst vendors, almost as bad as Home Depot.

Sierra Door just replaced a door in our home. I am so pleased with the quality of the door! Barbara…read moreand Denis were great to work with. I highly recommend this business!

I had a small order (4 trusses)-they got right on it, verified all dimensions and had them ready in…read more2 days-just as promised

This company has zero ethics…read more They were caught red-handed making a backroom deal with our general contractor to overcharge us at least 1300 dollars that they were to split... Needless to say, the contractor (Dan Edelman, Prime Cut Construction) was fired and we immediately canceled the truss order. We found went a very fine company in Auburn that did it within 2 weeks and a 1500 $ less. Not only was El Dorado Truss price-gounging us, but the customer service was terrible and they told us it would take 2 months. I have no idea how this company is in business.