What a great experience! When we went to look at the different types of bark, soil, and rock, the…read morefolks there were very helpful in our decision making process. The best part was delivery...Tom dropped all 3 products with absolute PRECISION in our driveway! It made the job so much easier to have everything strategically placed. We are extremely happy with the service and products we got from Sierra Landscaping Material. 100% recommend!

My husband called your company and asked how much rock he could get delivered that day and the girl…read moresaid a few different load sizes but the biggest was 12 yards. She did Not say your company can deliver More at one time IF he waits a couple days or that IF he needs more there are better cost effective options. We ordered 12 yards and are Very confident we did NOT get 12 yards. But no resolution or partial refund. 1st call after Delivery: Nancy answered. I explained how my husband saw your limited time savings of 5% ad and that you meet or beat most competitors pricing and he thought you guys would have his best interest at heart & that he would be getting fair prices and good information. Nancy said the website does Not say you meet or beat prices - it may say you meet but Not beat and was Very rude & snotty about that behaving as though I was lying. Then Nancy said it is Not her fault we didn't look around Before choosing you guys! Placing blame solely on us for Not choosing another cheaper company or Making Sure they Price Matched or Making Sure they Informed us of Cost Effective Load Sizes I, also, explained that as customers we are Not experts in this trade and we do not know about certain yards being different prices and that as a courtesy we should have been informed on what size load would be More Cost Effective - Nancy said whoever takes the order Does inform the customers of what is more cost effective. * The man, Tom, who I spoke to when I called again to check if owner was in said the Opposite, I'll go over that below. I called a 2nd time to get the Owner Information Tom Answered and was rude immediately and brought up our order and the "situation" despite me ONLY calling back to get OWNER INFORMATION. At one point Tom said "why do I need to tell the customer what's more cost effective?? That's not my job!" Tom Acknowledged the girl who placed the order did not discuss with my husband about any other cost effective options like how a full 16 yards (he interrupted with you mean 18 yards?) is not much more and how during the weekend it is "landscaping" prices according to Tom and that's why it was so high. And he reiterated how it is not their job to help us get a good deal! No one informed us of Other cost effective options regarding load size or timing of the delivery. And when I called this morning this was my MAIN issue but; None of your employees demonstrated empathy or even Understanding at Any moment. None of them took responsibility for anything or their parts. NANCY AND TOM blatantly mistreated me, told me I was Wrong even though I have Screenshots of your website and google ad. I never said anything to your employees other than trying to discuss the situation that happened. Nancy and Tom were Defensive and rude right from the start. Every customer should be valued and be treated properly. Employees should be respectful, considerate and informative so their customer can get the Best Experience with your company. It encourages repeat customers and many customers do have multiple projects. I hope you can resolve this issue in a fair manner and make up for my mistreatment by your employees. I would like to be Able to leave a Positive review for your company on Facebook, Yelp, Google and Angie's List. TIM the OWNER did NOT resolve the issue & was Not much better than his employees. He told me he couldn't do anything for the order we already made and all he could do was tell his employees to be nice when I called. Then when I mentioned reviewing them on all the places Above he said he can offer a discount on our Next order with them and will base the discount amount on the load size. He did not even Acknowledge the Possibility of being shorted!

Should of read the review before purchasing any items from this place. The owner is a horrible…read moreperson. Was told by his son we can return items if it doesn't work so we had them write a receipt for the purchase. Purchased the wrong item and owner refused to let us return the item for a refund. Said we can donate it back to them so they can sell it and make extra money of the same item to other people. My mom is a senior citizen with no income and to not be sympathetic make him a horrible person.

I go there with 3 items in decent shape to donate. it was around 3:30 pm on saturday. Per habitat…read morefor humanity web site , they would accept donation up to 3:45 pm. I was told by manager that they only accept donations before 2:30 pm on saturdays. I pointed out to him that the Habitat for humanity Placerville web site schedule is 3:45 pm. His response was that this is not Habitat store. If it is not then they should not mislead the public as to their identity!

Diamond Pacific recently delivered lumber to a neighbor for a home renovation project. Along the…read moreway the driver of their delivery truck hit and totalled our parked family car. Now Diamond Pacific (through their insurance company) is denying us fair compensation to properly replace this reliable car, which our daughter uses to get to work. Rather than do the right thing and replace the car and make us whole they are playing the low ball game. If this is how they treat a victim of their negligence then you should look elsewhere for good service.

Oh gosh. These guys...... I needed to order some roofing materials for a job that we were doing…read more Only about $150 worth of product. They quoted a 2 week delivery time, but would not take the order via phone. I'm all the way across the county from them, and they wanted me to do 1.5hr round trip to make the order, before they could even get it on the way. Couldn't take my card by phone and just verify when I arrived to pick up, like a normal and rational company. I can order $150 in pizza over the phone...but not anything from Diamond Pacific. Come into the now, guys. Why you gotta be weird and awkward? I'll go somewhere else...anywhere else.

Excellent service, fast responses, product delivered as expected. Have bought items multiple times…read moreand very happy with services. Communications are exceptional. I would recommend them to anyone.

Very disappointed in the service. It was apparent they did not want our business. Waited over a…read moreweek for a call on tile grout to be ordered. A call that was supposed to happen the next day but never did. After several calls we made to inquire what happened we were totally blown off & it was apparent they DID NOT want to do business with us. Too bad we were looking at tile for our new master bath. NO WAY would we purchase anything from the owner of this place & we wanted to do business locally!! Shop on people the owner is a........!!!!!!!

Kyle has been fantastic, timely and very helpful. We needed to make a few changes to accommodate…read morethe cabinets crown molding and he easily facilitated those changes and was able to refund the unused molding and provide a solution with other trim. Excellent communication and a nice product for a much needed cost effective kitchen remodel preparing for the sale of the property. Our team will use the Cabinet Broker again. Thank you! Venessa Blair Interiors and Real Estate

We love our cabinets from the cabinet broker! Kyle and his wife Jessica were amazing to work with…read more They were great at helping us pick out the cabinets that would be best for us and helped us design our new kitchen. The quality is great! I will be coming back to do our bathrooms when ready!

They delivered exactly what they said with a terrific driver and on time! We're in a difficult…read moredelivery area of Swansboro and we were very impressed

Great prices! Lowest around for sand! HALF the price of local landscape supplier in Shingle…read more Super friendly staff! Will use them again!

Timely and accurate on issues. Just missed 100% due to…read moremissing 3 grease fittings. Otherwise GREAT

Closed on Saturday and Sunday. This is no way to run a business. Your customers must be number…read moreone not the staff

I had a small order (4 trusses)-they got right on it, verified all dimensions and had them ready in…read more2 days-just as promised

This company has zero ethics…read more They were caught red-handed making a backroom deal with our general contractor to overcharge us at least 1300 dollars that they were to split... Needless to say, the contractor (Dan Edelman, Prime Cut Construction) was fired and we immediately canceled the truss order. We found went a very fine company in Auburn that did it within 2 weeks and a 1500 $ less. Not only was El Dorado Truss price-gounging us, but the customer service was terrible and they told us it would take 2 months. I have no idea how this company is in business.