The absolute worse customer service I should say the girl on the phone. This company apparently drives around streets to tow cars my brothers car gift towed in Whittier and the company is in south gate I am not sure but apparently they just drive around and tow cars. 3 others while we were there had there cars towed. read more

Hope that your car never gets towed from this place. The C stands for CROOKED! They also kept my debit card, and had I not called back? They probably would have used it...I canceled my card before they had the chance. I should have paid attention, but since I was so upset after having to fork over $300 bucks to get my car back after an hour or so in their possession. That's what I get for parking it in Lynwood... read more

This place is gonna get sued very soon! They take advantage of people, very rude, the worst towing company, I beg people to ask for their policy so we can all sue them together because they make up and change their prices from person to person charging whatever the hell they feel like it, thats pretty much illegal, overcharging and deceiving people is very illegal last time I checked. read more

My car was wrongfully towed Thursday evening. The phone operator for Mr.C's answering service was kind and helpful, young Alex at the window was ok- his job is to deal with angry people- Jesus, the supervisor, was patient and calm. He heard me out- which is fair- and did the right thing, released my car at no charge. Thank God! No one wants their car to be towed, it's very violating. Unfortunately, most of the time we are in the wrong trying to get away with breaking rules even though we know better. The circumstances of our situation were in our favor and I glad Mr. C's did the right thing and didn't give us a hard time about it. Unfortunately, there was a little damage to my Honda's front bumper, but today I'm going to talk to Mark, the man in charge, and hopefully I'll have something great to post about that. Take care all, and don't get caught slippin'! Ps... today is Friday, Jan.22, 2016 I went back to Mr.C's regarding damage to my front bumper. Mark, the man in charge, was kind, friendly, and pleasant. He referred me to a body shop and covered the repair costs. Yes, all this hassle wasn't fun at all, but it was all taken care of and no harm done. -The only difference between a good day and a bad day is your attitude. read more

Horrible that's all I can say from all the people I heard and friends stay away from this place

I've been waiting for over an hour. Three separate people have complained that something was stolen from their vehicle. Shouldn't the police department be investigating mass incidents of stolen property from this location? read more

This place is such a scam. Towed my Car from my parking spot in my apartment building paid $400

Mr. C's towing Illegally towed my car from private property. With no signs posted. Im amazed how these tow company can violate the Law.

Called for a tow truck to remove someone parked illegally in my spot that I pay for, they get my info and tell me 20 minutes. 45 minutes later (its 2:35 AM) I call back and they tell me they didn't send anyone because they only deal with the manager. I have called several times in the past for the same problem and this is the first time this happens and the manager is always outside with me when they are towing the vehicles out and he signs for the tow. Not sure what happened today but it took almost an hour of sleep away from me. Not a happy camper today. read more

Vary vary bad customer service skills this one worker there was so unprofessional he want to fight me but I tell him you have cameras (so I told him what you want to do than) and he thought for a second and was quiet for a bit the worker was wearing glasses with black dark Frame around but at first when I approach the window I asked all (3) drivers who tow my car they wouldn't tell me so I continued on I asks how much for getting the car out one worker said 305.00 sir I said there you go he said I need registration I was like why you just tow the car a hour ago but at the time of the car where it was tow from the car has handicap plates with emergency flashing lights on that mr. C towing company driver not knowing by looking at the plates that the person is handicapped or that driver a passenger that is handicapped so back at the tow yard they let to the car to get the registration to the car that employee with the dark black glasses frame told me that the flashing emergency lights are only for car accidents only and that I should take my license back to the DMV I told him maybe you need to read the DMV book...so I paid for being handicapped what a of scam artist mr c towing is how the company has a any reason any time tow policy regulations with the city of Cudahy ca on the cars parking that are handicap... so be aware of the city's that are associated this company also a woman told me that over the phone scam sound wrong where it over the phone and can't see there face......be aware be very aware people of Cudahy ca read more

Stay away from this place like the Black Plague. Their service was so terrible I would consider it almost criminal. It might even be criminal the way they lied to me over the phone multiple times and did not send the tow truck when they said they would. They also said that they would not care if I contacted the police. They are crazy people stay away from them. read more

We literally saw our car being taken by this tow company from my sisters apartments. We parked for about an hour in a permit parking spot, where plenty of other cars have parked before but we got bad luck. We called immediately and were given the address to pick up. Had to drive from Whittier to South Gate just to pay $355 to get our car back. Vehicle was only in their lot for 5-10 minutes. It's ridiculous how much this place charges just to get your vehicle out. read more

Called them because a car was parked directly in front of my garage they are assigned to the condos I live in , the lady who answerd was extremely rude she did not let me speak or say anything just asked all I could get out was the address before she hung up on me, 1 hour later no tow truck my neighbor calls the same lady told her "wait" and hung up, no one ever came horrible service worst experience I had. We are definitely changing our towing company in our upcoming association meeting and you will get plenty more complaints and bad reviews. That lady needs to be fired. read more

If it was at all possible to leave zero stars, that would be more appropriate. I've called them twice because they are assigned to my complex and we have had a few non residents parking in places that block resident parking and no one ever shows. What a joke! They have the worst service and clearly don't care to follow through. read more

I would give 0 stars if I could. First of all this company towed my car for supposedly being parked in the wrong apartment parking. Which is ok it's there job to tow the cars whatever. My car was parked in parking space 10 and there are pictures of that. I spoke to the lady on the phone & she told me she would let me see the pictures they took because I wanted to show them to the landlord for towing the wrong vehicle ! When I get there the lady was like which space is yours and I told her it didnt matter that I was promised to be shown the pictures ! She then tells me she's not going to show me any pictures unless a lawyer gets involved & when I paid to get my car she crossed out the parking space on the paper given to me. They know they fucked up and towed the wrong vehicle that's why she chose not to show any pictures and they lowered the price to get my car out. I was told it was 360 at first and then after 200 . This place sucks & very unprofessional!!!! Make sure you tow the correct vehicles next time !!!! read more

Mr. C's Towing is a bunch of CROOKS! They tow cars in my living facility falsely and they refuse to own up to their mistakes. I do not recommend anyone doing business with them. They come in the parking gate IN THE MIDDLE OF THE NIGHT to tow away parked cars with VALID parking passes placed on the dashboard. "Mr. C" does not tow in the day time because they know they are in the wrong. I've been towed twice and both times were under false reasoning. This company will be hearing from my lawyer. read more

This is one of the worst companies ever. They give you the runaround with your car and they cause you a lot of drama the receptionist is rude as fuck. All they want to do is suck all of your money out of you for stupid things and they don't even try to help you, Mark nor Richard are any help and they are supposed to be the managers Higher One and the stupid receptionist is the one that runs everything. If you ever get your car towed away don't let them keep pushing you. They try to intimidate people that go and try to get their cars. I repeat again one of the worst Towing agencies that ever existed they should shut them down completely they have too many complaints at the BBB and they don't resolve any single complaint. read more

I was going to wait to see how all this was going to pan out but I see they are honestly a bunch of unprofessional people . Only person I felt was helpful was the man that moved the cars for me when my car was towed to their sketchy ass yard, in a random alley . The receptionist is rude as hell and she needs to get a new job or better people skills, because no. I've been going back and forth with this company since April 18th.. it's June , I have no resolution from the company and who ever the hell Jerry Brown .. general manager is .. I want a refund of the money I paid to get my car so I can get my car fixed from the damages your company did on my car that was not there when I got out my car. No I don't need you to look at my car to assess the damages because you are not a certified dealer, what you all want to scratch my shit up more ? I'll pass . Seeing my car was recently fixed and painted from a prior accident . My door is damaged and there is visible scratches on my back side with a nice dent -_- . You guys are charging folks for them to get their cars fucked up ? $379? Really , during a pandemic at that . I'm still waiting for my respond on BBB. I would hate for y'all business to get shut down because you guys are doing some scamming and scheming during a pandemic . Shameful , but I want a refund. read more

About 1 year ago they towed my car even when I had a parking permit, I spoke to Omar and the owner and according to them if I want the car back i had to pay $300 period, the owner all he want its money money and more money, bad service, dishonest company. I will open a case with BBB read more

this ppl took my car without a sign being put out and the cop told them 2 release it and they still took it....watch out n sue the hell out of this ppl...things were missing 4rm the car too.... guy took 30 minutes to release the car after we paid them...ppl gotta work not just drive around 2 see who they can screw some1else read more

This is the worst towing company ever they are so unprofessional the woman at the front is so fucking rude and on top of it when I was trying to tell her special instructions on how to open my car she closed the window on me and laughed and said they would figure it out .. 20 min later they come back up to me and ask me how to put the key in I TOLD THAT BITCH they wouldn't know read more

If I can give them no stars I would!!! DO NOT I MEAN DO NOT DO SERVICE WITH THEM!! Monique has the worst customer service ever! I tried explaining the situation so maybe they can do something to help me and she straight out said "that's not my problem" excuse me?! I understand maybe they're is nothing you can do to help but their is a way of saying stuff!!! You are still an employee we are still customers!! I honestly felt like crying just because I couldn't understand how someone can be so damn rule! With so much horrible people in the world I couldn't understand how she could be heartless!! I don't know if she is the owner manager or whoever she feels she is, to feel entitled to talk to someone like that. And that's just one thing she said. Honestly wish I would of recorded how rude she was! PLEASE PLEASE DO BUSINESS WITH PEOPLE WHO ARE ACTUALLY THERE TO HELP NOT PEOPLE LIKE THIS!! read more

Mr. C's Towing is by far the most responsive tow company I've ever worked with in my life. The customer service was exceptional and the phones were answered immediately. We typically have trouble with extra cars being parked in our private lot, blocking fire lanes and gate entry for I suffer from epilepsy.... some people right ? Candy didn't let us down at all and was super responsive and had a driver out within minutes. I will be for sure to use Mr. C's Towing for any future illegal Parkers and probably for intercity tows. THANK YOU Candy and Mr. C's towing! Go tow go! read more

They honestly deserve zero stars. Thieves work in this establishment. I get my car back after the PD gets it towed to find it rummaged through AND MY WALLET STOLEN. Looked all over the car and couldn't find it so I went back 10 minutes later, the lady asked for my copy of the release form and told me I shouldn't have moved the car from where it was but it was blocking the driveway that said no parking. I didn't even leave the establishment either I parked in front while i was looking for my wallet. Frank, the owner then comes back and says that he doesn't believe me because they haven't had anyone complain about stealing IN 15 YEARS, which obviously after reading everyone else's reviews is obviously a lie. He offered to pay for my new id so i asked for my copy of my release form back and he said he wouldn't give it back to me because he needed that. Why would the lady give it to me in the first place then when i had first gotten my car back ? I told him i signed his copy, mine was just a copy of that and told me I just wanted to argue. WORST PLACE EVER it's full of idiots and thieves. read more

Highly recommend Mr.C's towing services, specifically Alex from the HP unit and Omar from the South Gate unit. They truly went above and beyond with their customer service. After acquiring their services they quickly unlocked my car. After then realizing that my car was actually going to have to be towed bc the key was lost. They found the best tow truck for my car size. Not only that but they made sure to help me park my car (despite not being able to fully maneuver my car since I had no key). Overall they were extremely helpful!! They made a bad situation so much better with their help, efficiency, and professionalism. I highly recommend this towing service to anyone who is need of their towing services! read more

This place sucks, they towed my car while I had it closes to my apartment because I'm moving. My trunk was open and everything. Boxes, grills and my daughter's toys in the back. No way someone would park their car open and leave it there for no reason. These guys are just looking out for themselves not for the public safety. read more

The worst towing company. They have no respect for people. Already in a messed up situation to begin with for whatever reason, and they just keep piling shit up. It's horrible! Not just their fees, their nasty attitudes. Management really needs a piece of humble pie. Don't make people's lives shittier by having a bad attitude. A smile, please and thank you can go a long way. Says a lot about South Gate PD if they use this company. Shame on you! read more

I would never recommend this company to anyone. The drivers are really uneducated with dealing with the customers who they apparently don't understand that we are the ones keeping the business alive. One driver was trying to be mr.macho man towards me after I overheard him say to his partner that they were going to tow my car to there storage facility, after I had advised him to take drop it off at a specific repair shop. They are a bunch of robbers and unprofessional. read more

If I could I would give this place 0 stars they are completely unethical and rude! I seriously wonder how this place is still operating! I had a unpleasant situation at this location to the point where one of the employees physically harassed me. I called the cops and as soon as the cops get there they are totally bias. They do not make a report speak to the witness(which came to our defense). Turns out they were friends. Claudia the "office manager" is beyond rude and Omar the "lot supervisor" should not have the titles they hold. read more

We had the unfortunate experience of being towed by these people today. The girl who I spoke to on the phone was so rude. I was trying to make small talk and she snapped back. I was quite taken back by her attitude. When we got there, customer service was horrible. Then some poor guy came in who wanted to pay part cash and the rest credit card and this same mean young lady told him he could not. Come on people. Have a heart! We are not criminals because we accidentally left our cars in places that we should not have. Be nice. Train your workers in good customer service practices. read more

If I were you be aware of this place. The employees here have the most bad attitude and they don't care if your present! Came to pick up a stolen vehicle and they don't even have the keys, when the police department said they had them. BAD Attitude Bad EMPLOYEES beware!!! They should not even get any stars whatsoever!! read more

These Guys are the worst hands down. I have filed a complaint with the better busiess bureau. They towed two cars in error. Then they made us wait for them and never brought them back when they said they were. I keep calling and all they do is put me on hold then hang up on me. Also their drivers are rude, please join me in filing a complaint with the better business bureau so that these guys learn their lesson that they cant always get away with these unfair and horrible business practices and costumer service, please boycot! read more

I understand when parking illegaly your shit gonna get towled! I dont have a problem paying to get it out! Charged $345 to take out of inpound. What i have a problem is looking for a body shop to fix the dent on my Truck. My truck was in their for 15 minutes and the damges. Just to repair gonna cost another $500 in damages Please CHECK YOUR CARS BEFORE LEAVING ! Not taking responsiblity for their actions read more

Updated review: So here we are again on 11/26 at 12/15 am. I called 1 1/2 hrs ago. No returned calls, ETA, or update. I called again and the lady that answered says the same old thing they usually say: "We're in the middle of a shift change." This is the line they give you no matter what time of day you call. They'll act like they have no idea or record that you called. Being that I called a little before 11 pm, there should be any traffic delays. This company feels that towing a car out of your parking space isn't worth their time. I've been sitting in the cold for almost 2 hours because there's no other place to park. Called them back at 1:03 am for them just to tell me that they can't come because they need a manager at the apartment. They couldn't have told me that during the first phone call? Pure BS! This company really needs to be shut down! read more

My sisters key being left in the car we come out of dollar tree and not knowing what to do. Thank god there is DUI check point right across going on. Decided to speak to a police officer and are referred to this towing company and without a doubt helped us right away. Very nice people and so helpful. Omar Lazo supervisor Southgate Towing Company of the company had the pleasure of speaking to him personally and his coworker Alex from the Huntington Park Towing Company did everything they could to help us and took our car back home without a charge. Definitely loved there service and would go back to these men. I thank god for this towing company being there at this time durning this DUI checkpoint or not who knows how much I would of had to paid somewhere else. read more

RUDE, UNPROFESSIONAL, NOT ETHICAL! My car was LEGALLY parked and registered with the apartment management where I live and some driver was not paying attention to the list of registered vehicles, saw my new car and swiped it without checking their list of registered vehicles. I call to complain and find out the name of the driver who STOLE my car and got chewed out from the manager. WTF?! Investigating my legal options now, a crime was committed against me as their negligence caused me emotional distress. If they had just apologized, I could of let it go, but they gave me attitude when it was their mistake!!!! I ended up demanding that they bring my car back free of charge, and they did. Why? BECAUSE THEY WERE IN THE WRONG. I also contacted the department of consumer and business affairs, and they ended up having to write an apology letter to me. If this company acted illegally, you do have options, do not let them take advantage of you! read more

This tow company are co-artist and they get zero stars. My car was parked in my parking lot at 10:15pm and I have a parking permit. My husband came downstairs and my car was gone by 10:21pm with a permit. I am pissed! So I called and the lady at the front desk is rude. She told me her driver told her my car was there from 9:00pm - 10:21pm that's BS I was at happy hour during that time frame. So I called and explained myself and she insisted that her co artist tow truck driver spotted my car at 9:00pm. Needless to say I paid my $290.00 wait it gets worst. So the man brings a car and pulls up front and guess what?????? it was the wrong car. I was like bruh are you serious? you guys don't know which car is mine? are you really giving me the wrong car? theyre awful and I hope they get shut down. read more

I get it that these guys are only doing their job but management is very unprofessional. I witnessed one of the supervisors talking down to one of the employees in front of everyone. I felt totally bad for the guy especially when he looked like he was only doing his job. No one should be talked to or treated that way like their dogs. I think his name was omar atleast that's what it said on his shirt. total asshole read more

This circus show is crooked and hilarious. Setting: Cul-de-sac by my apartment on the "fire lane" . We were loading up the car with laundry 12:19pm. Decided to grab a soda from the fridge and chat before we left. 12:23pm our car is missing. Sneaky toeman lol. Made extra sure he was quiet and fast with the tow. We called the towing company and they confirmed our car was in their possession. The receptionist in a snappy attitude told us to pick it up before 5pm. We immediately secured a lift to the place and it was a 20 minute drive from where we got towed. Hmm... The only reason they would know our car was parked on the fire lane is if someone was calling it in or they were just waiting there for a tip. We get to the place and they claim to have "professional towing" why are there so many tow trucks just sitting in the lot? Business must be booming outta control! We go up to the window which are tinted with make shift signs stating don't ask for discounts, who picked up the car, etc. Receptionist barks at us asking what we wanted. Haha, cute you have to hide behind the black glass or phone to give me some attitude. We tell her our car and she mumbles $185. We pay. She throws our card into the slot and tells us to sign the release and give her the keys. We wait a while cause one of her coworkers brought in food. It must be payday for them; time to ball out on Jack in the Box milkshakes. We finally see our car rolling up. Thelonious Monk blasting and the guy bobbing his head. What do you know about jazz bruh? He sees me staring at him and quickly stops the head bobbing and looks away. Hands me the keys without making any eye contact muttering "here you go..." Conclusion/moral of the story: We take responsibility for parking the car on the fire lane yes but there's something to say about ethics. It's one thing to enforce codes and another thing to be a righteous person. These guys clearly are not out to make money by towing people who are in need. They're out to make chump change in shady ways. A quick tow netted them 185 bucks. The guy who towed us probably knew we were trying to load up and leave but put forth extra effort to tow our car quickly so we couldn't refute. I've seen people get towed before by real professionals there is a legitimate process you should follow. You access the situation, see if it's immediate need for the tow, and when writing paperwork do so precisely and accurately. It may be upper level management forcing the workers to tow as much as possible or the shady workers looking for extra some food money. In the end they can live their pathetic, immoral, bottom feeding lifestyle. I would never compromise my way of living for some chump change. The workers know they are illegitimate in their practices. Hiding behind tinted glass, being defensive/rude, and not making eye contact. That $185 is paid in advance so hopefully they can get a real career and live a wholesome life. 1 mr crooked piggy out of 5 read more

Got my car towed away from the front of my house and when I went to go see what happened they told me it was my fault. Excuse me? It's in my property. Anyways had to pay to get my car back and all I can say is that this company is just there to get money. They basically rob you with a license. All their employees speak to you like you're not worthy of them. Super arrogant and rude. read more