My car was towed. It's insane how much they charge to retrieve the vehicle $360 190 for towing $45 for the city fee and the gate fee of $85 to open the door. This company is parasitic in nature, feeding off the vulnerable. The signage for no parking was on the floor WTH read more

Mr C's Towing - Alleged no parking sign a piece of paper - Towing Near Me - South Gate, California

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The worst place to town a car they damage my car and they was so rude with me when I was there they refused to give me a claim don't trust this place read more

I would give it zero starts if I could. My mom is handicap and elderly and her car was towed from the handicap parking at the alameda plaza because she missed to place her sign. Shouldn't parking enforcement be involved when it comes to handicap parking? Why are these people driving around looking for someone to screw over. Disgusting. read more

While I understand that parking in a red zone was my mistake, that's caused my car to be towed - the staff handled my car completely unprofessionally. They moved/towed my vehicle and damaged it in the process. My car did have multiple warning lights on and it was not functioning properly. Mark the manger help us out and made our experience better he did come in to reset the car drove it to make sure everything was working properly after but if it wasn't for him I would give this place zero stars if I could. read more

Mr C's Towing - All the light that my car has on - Towing Near Me - South Gate, California

Rude workers. I went to get my car and they were super unprofessional. They were laughing the entire time at me and making comments to one another. read more

My vehicle was towed while I was actively unloading photography equipment for a scheduled job. My car was left unattended to run upstairs to collect the rest of my photography equipment. I also had proof that I paid for parking, I was only loading up to leave. When I went to retrieve my vehicle, I was charged over $400, including what appeared to be a full day's rate and additional labor fees, even though I recovered my car in one hour and six minutes. As well as suspicious credit card processing fees. (Hello, illegal!) Because the charges didn't seem reasonable to me based on the situation, I disputed them through my bank and provided documentation. The dispute was resolved in my favor and I received a permanent refund. Based on my experience, the way this situation was handled felt very predatory. (Wasn't surprised after reading these reviews) I strongly encourage anyone in a similar situation to: * Keep your receipts * Take photos and document everything * Advocate for yourself and question charges that don't seem right Know your rights and don't be afraid to follow through. The front desk lady was super rude and became defensive when I questioned the fees but I got my $ back and I want you all to do the same. My tow was in January. I'm sure any receipts prior to then would have major illegal flaws on it to dispute. You're welcome! read more

I would give it no stars if I could. I'm extremely disappointed with the service I received. The staff seemed unfriendly and unhelpful, particularly the lady who insisted we pay $250 to retrieve our belongings from the car. It was frustrating to deal with, especially after my husband's car accident. I wish the staff could show more compassion and understanding in difficult situations. New Update 10/28/25: They were charging us to keep our crashed car there so we had to take it out. Obviously could not afford that, but to take it out They charged us $1000 and added a fee to pay with debit card. Everyone is super rude & they dont have anywhere where it says that they charge if ypu use debit/credit. I HOPE NO ONE GETS SERVICE FROM THESE PEOPLE. AND I HOPE THEYRE NOT ALL LIKE THAT. GOOD LUCK EVERYONE! read more

Watch out for their signs. They're waiting to take your vehicle. Terrible customer service assistance as they refuse to share where they've taken the vehicles. A so called BRIAN, will put you on hold multiple times, I'm guessing hoping you'll stop calling. Watch out for this shady company. read more

They towed my car saying that I was parked on the wrong side of the establishment when there was no parking sign that limited in what section I could park. Nothing more than a scam and people trying to get you to pay $500! read more

They tow cars just to tow them! I've seen them towing cars at 8pm when the sign says no over night parking. 8pm is not overnight! They towed a car in our complex parked in the visitors parking and they had a visitors pass! Horrible company and they have a bad reputation already read more

These guys are the worse. I took my daughter to soccer practice and I have to park in the handicap spot When I arrived there was a giant flat bed tow truck parked in the handicapped parking spot blocking 2 others also. This is NOT cool. read more

Mr C's Towing - Clearly blocking the handicap spot and spots next to it - Towing Near Me - South Gate, California

Predatory tow business. The Planet Fitness parking lot near Redondo Beach doesn't have signage on where the Planet Fitness lot ends and where the neighbor's empty lot begins. Mr. C's knows this all too well and snatches gym-goers cars that are not in the right section of the lot, then charges over $400 to get the car out. It's amazing how they can just prey on the community like this. read more

The fact I even had to deal with this company was a mess in itself. The young lady that answers the phone is absolutely sweet but the gentleman and other young lady that works there are rude and laughed at me. I went off. Let me explain. The guy who asked me how can I help you, I said I am here to pick up my car that was just towed. He said did the police tow it. I said I have no clue that is why I am here. He walked away from the window and never came back. The next person that comes is the other young lady and she is wispering. I told her can you speak up because the glass is thick and I can't hear you. She laughs and say that it wasn't me that was talking. I said IDC who was talking can you speak up and where is the guy that left me hanging and she wouldn't answer and kept laughing. I told her that I find nothing funny and being rude isn't cute either. Now the sweet young lady picks up the conversation to finish the transaction. I told them I will definitely be writing a review. They took my ID and Credit Card, I sign and fill out my paperwork and then they tell to wait at the gate for someone to help me. I said I will when you return my ID and Credit Card. She mlaughs again and then hands me my things. I waited at the gate and the guy who came to get my key fob to return my car was okay and I told him that the staff here is rude. He put his head down and said that he was really sorry that has happened to me. Life is hard in itself and not everyone is rude or bad. You never knw what someone is going through. Remember what goes around... Comes around. read more

The security guys at alameda plaza literally admitted to getting kick backs. This place is the worst and they towed my vehicle and damaged it illegally. read more

Extreme corrupt business preying on hot spots to tow people's cars. I lived in Southern California all my life and never got my car towed and impounded. They towed my car at grocery store parking lot at 9pm with business still open all around. Cost me $442. I just went to use the bathroom and eat a hotdog and my car was gone. read more

The most poor quality staff I've ever come across here at "Mr.C's". And the SLOWEST service! All I wanted to do was retrieve my car and pay the fees I needed to get it back but all these reviews were not lying when they said the employees here are bitter and angry. All 3 girls sitting in that office can't even form a complete sentence let alone say "please" or "thank you" when asking you for something. There was one girl specifically that helped me out she looked really young, this must be her first job the way she was tapping her hands on the counter when asking me for a receipt and talking to me rude and ratchet af. Super unprofessional staff. After waiting almost 2 hours I was told by a TOW DRIVER that their forklift broke down and that's why they are taking so long to bring my car out. Well this wasn't told to me by the ladies sitting inside the office which it should have been, their only job is to communicate thoroughly and professionally, but they can't even do that. The service is extremely unacceptable. Expect to wait to receive your car even after you pay all the fees, they will not bring out your car out right away. read more

My car got stolen and they towed it after it got stolen the cops won't take my report so I have to pay 8,300$ to get it out

This place is known for theft they take your vehicle just because and expect to make money without having a reason to have a tow there money hungry and over charge people need to file big complaint on this pos company and thefts they open cars while towing and steal things from the cars be aware always take pictures of where your parked so you have a reason to fight this scamming towing pos money hungry company full of thefts read more

Mr. c towing and all the employees are extremely rude. My car got towed and I was coming downstairs from my apartment so I can pay the drop fee and instead he drove off and didn't care so that I have to pay more out of pocket for taking it to the tow yard. And when I got there to tell the person he was acting very ignorant and just rolled up his window WORST PLACE EVER if I could give negative star's I would. read more

Unprofessional , rude , and has a lack of knowledge. These people said they would call me back regarding a tow and never did. I called back and was told several different reasons why they didn't show and won't show. Racist. Only help Hispanics. Greedy , fees are ridiculous. I don't recommend them at all !!! read more

Dog shit facility broke something off my car didn't even let me write a complain report bro said take me to court

I'm still trying run my fade w a leva named Carlos for towing my Camaro I'm pull up to the shop and wait outside see if I see him slipping on hood read more

Super shady business. I have time today so BUCKLE UP! Backstory: My husband bought a new car. Yay for us. He left his car that we were going to trade in near the dealership on the suggestion of the dealership employee (bad call but whatever). The car's tags were expired. Got towed by Mr. C's on June 5. We got the letter that it had been towed on June 5 and impounded on June 10. On June 12, we got another notice that said the car would be auctioned on July 16 if we didn't claim it/pay the lien on it by then. There was a "current total due" of $360, a storage fee of $45/day and towing fee of $170. I called Saturday evening, around 530 to see what the total cost would be to pick it up Monday (today, June 17). I was told $870. Bullshit but ok. We got all the paperwork done, and went to pick up the car, they said it was $1225. I said absolutely not. They argued that they received a letter from the police station to raise their prices (when does the PD ever get to dictate what a business charges?!). I said "you got a letter between Saturday night and Monday afternoon?" They said yes, and they could prove it. Ok, prove it, show me the letter. "Oh well I can't show you the letter because it's private" (watch out, starting to trip from backpedaling!). I said I want to document it so I can build my case because the notice I have about then auctioning the car had a rate on it and it was signed under the penalty of perjury. He said he would take 2 days of storage fees off. No. Not good enough. And here's why: 1. IF they actually got that letter, it would be in effect as of today, so why is my daily storage fee being increased back to when you took my husband's car? 2. The tow fee was increased to $230, per the "letter". Why? The car was towed on the 5th. All that to say, bring ALL of your documentation. They are trying to rip people off that either won't talk back or don't understand. Oh, also, they only take cash or card and have signs EVERYWHERE that they won't split payments. Just another way they are shady af. read more

Mr C's Towing - Tow prices as of 6/17/24 - Towing Near Me - South Gate, California

To Whom It May Concern, I am writing to formally dispute the towing and impoundment of my vehicle, which occurred while I was on active military duty responding to the [LA Palisades Fire] under orders from the Governor of California. My vehicle was towed by your company on [1/19/25] from Bell Gardens while I was deployed on emergency state and federal orders as a member of the Army National Guard. Your company's actions violate both federal and state law, specifically: Servicemembers Civil Relief Act (SCRA) (50 U.S.C. §§ 3901-4043) The SCRA provides legal protections for service members, including safeguards against certain financial and legal penalties while on active duty. Towing and impounding my vehicle without proper cause or consideration for my military status constitutes a violation of my rights under this federal law. California Military & Veterans Code § 409.5 Under this law, military personnel actively responding to emergencies under state orders are granted protections, including immunity from certain civil penalties such as vehicle impoundments. Given that I was on official orders, your company had no legal basis to tow my vehicle. I demand the immediate full reimbursement, along with a full refund of any fees incurred due to this unlawful tow. Additionally, I expect confirmation that no negative records (e.g., citations or holds) have been reported to any government or private agencies in connection with this incident. If my request is not met within seven (7) days from the date of this letter, I will escalate this matter by filing formal complaints with: The California Attorney General's Office The Better Business Bureau (BBB) The Department of Consumer Affairs Military legal authorities, including the Judge Advocate General's Corps (JAG) Additionally, I am prepared to pursue legal action for damages and violation of my rights under both federal and state law. Please respond in writing within the given timeframe to confirm compliance with my request. You may reach me at the contact information listed above. Sincerely, Sam samsam.daluz@gmail.com read more

Terrible Customer Service. Lack of communication. They want CASH for transaction. Not communicated B4 we got there. Hold your Car hostage. A F U SERVICE. read more

Just witnessed their tow truck driver come into the parking lot of Anapola in South Gate and look inside of this random car with a flashlight and then proceed to tow it away. And then later I saw the worker frantically looking out the store window for her car. Luckily I saw the company name (Mr. C Towing) and was able to go and tell her who took her car. Her and her coworker called him and he brought it back. I might add that it took him significantly longer to unhitch her car than it was to snatch it off the lot. I read the reviews and yeah it's all true. Don't trust them. Horrible company, horrible practice. read more

Mr C's Towing - Towing company driver talking to store employee - Towing Near Me - South Gate, California

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My review is based solely off of the pricing and service of the company. First pricing is crazy, my car was towed at 930pm,I called them at 10:50pm, and was on my way to pick up I asked if it could be reduced since they have only had my car 1 hr 20 mins they said nothing could be done even though the cop I spoke to told me the business should not have towed my car until 10:30pm when the business(Shakey's) closed. Also, the treatment I received after I paid the tow was ridiculous. The tow yard forced me to go behind there gate to get my car instead of bringing it out to me. Please note I'm a young female. I informed the tow yard male I did not feel comfortable going into their tow yard and asked if they could kindly bring my vehicle out to me. Instead of assisting me he storms off and drives away in another vehicle. I ended up calling a friend to come with me to get my car but it was ridiculous they didn't even open the gate for me and only wanted me to go through a small door alone to get my vehicle at 11 at night. read more

Mr C's Towing - Towing Near Me - South Gate, California

Bunch of brokeys. That's why they all look like how they look. All that money you guys get from towing and you guys steal property from a car you tow?? and cant even properly tow a car ISNT that your job ?? They messed up my car and STOLE from the things I had. Luckily my car has cameras inside, they didn't even notice & It captured everything. Goodluck to you brokeys. ‍ read more

No stars here , I parked my vehicle in my sisters house a Mobile park I was assigned a parking spot but when I went to park in the spot assigned with number given the spot was taken , I parked in the vacant space , came in the house to bring in my dads urn for his service tomorrow , and van was towed , I called and explained my situation but there was no sympathy or consideration for my situation , and I was forced to pay 420 to retrieve vehicle. I told them I needed my van to pick up the flowers for the service at 7am and that I have all my dads other items for the service. Again no compassion just told bring $410 cash and drivers license. I will by looking to taking legal action they gave me the pass number to park and still towed! This is fraudulent! read more

Lil sneaky bastard towed my neighbors car that was stationed with emergency lights on. Some people just need to use the restroom or put away groceries, or something very small, takes less than 10 mins. Making a living off ruining people's day, how can you call yourself a man. Disgusting. I know they'll charge them over $400 just for 1 hour. Ridiculous human beings. read more

Unprofessional drivers I got my car tow by them and the driver wanted extra cash on the side ridiculous or else he wasn't going to drop it off at location and he wanted cash no zelle corrupted drivers read more

" PREDATORY TOWING" report them to "BBB" "patrol" or "satellite" towing. That's when a tow truck driver, on a tip from a spotter, tows away a car illegally parked on private property, such as a no-parking area of a shopping mall or apartment complex. If that happens, the car owner has to pay the cost of towing, storage, and other fees to get the car back. A California law protects consumers against the worst of illegal towing. Under AB 2210, if you spot a tow truck driver taking your car, and the tow truck is still on private property, the driver must release your car to you unconditionally. A tow truck operator who violates this law is subject to a civil misdemeanor, a fine of $2,500, and/or three months in jail. Also, consumers who can prove they have been charged illegal or excessive towing or storage fees are entitled to recover four times the amount of those fees in small claims court. Below is a summary of the changes to the law under AB 2210. Remember these guidelines apply only to tows from private property. Consumers Towing Rights Advisory 1. One-Hour Rule A vehicle must be parked for one full hour before being towed unless it is parked in a manner that interferes with an entrance or exit, is within 15 feet of a fire hydrant, or in a fire lane. The curb of a fire lane must be painted red and be clearly labeled "No Parking Fire Lane." 2. Unconditional Release If a vehicle owner encounters a tower removing his or her vehicle but the truck is not yet on a public road, the owner may demand the immediate and unconditional release of the vehicle. The law does not require the owner to provide a driver's license. 3. Reasonable Release Fee. If the tower releases a vehicle that has been illegally parked, the tower is entitled to no more than one-half his normal towing fee. Local law enforcement can tell you what the normal towing fee is for your area. 4. Ten-Mile Limit. A tower cannot take your vehicle to a storage lot that is more than ten miles from where it was parked. 5. Clearly Posted Warning. A tower must have written consent from the property owner or his agent, who must have waited one hour before calling for the tow. Also, a sign not less than 17 inches by 22 inches in size should be displayed in plain view at all entrances to the property. It should prohibit public parking and indicate that vehicles will be removed at the owner's expense, and post the telephone number of the local traffic law enforcement agency and the name and telephone number of each towing company that is a party to a written general towing authorization agreement with the property owner. 6. Valid Towing Permit (photos, records, no kick-backs). The tower must have a valid motor carrier permit, shall make records and photographs of each tow available for law enforcement, and shall not share profits from towing with property owners who call for a vehicle removal. 7. Credit Cards OK. The tower must accept credit cards in payment for towing and storage fees, which must be reasonable. 8. Compliance Within 24 Hours = One Day Maximum Storage Charge. If the appropriate fees are paid within the initial 24 hours of storage and the storage facility fails to comply or is not open during normal business hours, then only one day's storage fee may be charged. 9. Reasonable Gate Fee. The gate fee, or maximum hourly charge for releasing a vehicle after normal business hours, shall be one half the hourly tow rate charged for initially towing the vehicle, or less. 10. Penalty for Excessive Charges. A person who charges a vehicle owner a towing service or storage charge at an excessive rate is liable to the vehicle owner for four times the amount charged. If you have a complaint about a local towing company, you should contact your local law enforcement and the Better Business Bureau. You may also check the driver's reposessor's license on DCA's Bureau of Security and Investigative Services or by calling (800) 952-5210. Civil claims against a tower should be filed in the Small Claims Court. The Department of Consumer Affairs also publishes a Guide to Using the Small Claims Court. read more

To start off, I hardly ever write reviews. So my husband and I rented a u-haul truck through them. Our pick up time was at 8:30PM... when we arrive we show them our reservation and they happily brought out the truck... However, when they brought out the truck we all noticed that there was a HUGE THICK LOCK, making it impossible to open the back of the truck... The people who rented out the truck before us, never took the lock off... and without us even asking, Arik and his WHOLE crew, literally tried to get the lock off the truck. They called their bosses, asked several other team members on how they could get the lock off. And when we mentioned that it was okay, we told them we were going to find a different place and we were about to walk away... BUT THEN Arik, got a call from the back and his coworker told him that they wanted to try one more time. And seriously after 2 hours of them sacrificing their time and energy, they were able to get the lock off and we were able to rent out the truck. I know they don't have the best rep, and I get it it's mostly because cars are getting towed, it's part of their job... but truly without their help we would've wasted so much money renting out a random truck that we couldn't even open. Special shoutout to Arik to really got everyone else involved to help us. Truly appreciate their help and the value amongst their customers. read more

They towed my stolen truck to their facility, then stole the battery and offered no help getting a tow home. Staff were very rude.

you call to get a permit they put you on hold, give attitude when they have to repeat themseleves cause it sounds like they suck eachother off. they think theyre top notch. oh also wrongfully towed twice from a parking permit. shitty company shitty everything read more

The lady at the window could have been less aggressive and rude. Since I had never had to get a car from a tow yard, I asked a question to which she was unhelpful and snarky. It smelled horrible in the waiting area the ground was littered with cigarettes. Posted signage saying fees were not correct, when asking for clarification, there was a lot of attitude. read more

They practice illegal Towing. They moved my car from my parking space to the Street, took a picture, then towed it. Office is dirty and sleazy with bullet Proof glass, not surprised. If they ever pull this scam again, I will sue. Hope they got Their green cards. read more

DONT RENT UHAULS FROM THIS PLACE Borrowed a $20 10ft box truck 2 weeks ago. Took forever to get the truck, when they finally gave it to me it had no gas. I used the truck for 3 hours and returned it with half a tank. Gave the guy at the window the keys and saw someone drive the truck into their lot. Several days later i finally get a charge from uhaul for $375. No receipt or anything. They claim i never returned the truck and have no record of it ever being dropped off. Apparently the towing company isn't even in charge of checking the uhauls back in. Theres a regional manager who is in charge and each time uhaul tries to get a hold of her it goes straight to voicemail. That had me more pissed at uhaul than anything so i didnt want to give this place a bad review. But now all of a sudden i get a random charge for $23 on my card and its from Mr Cs Towing. Ive called them 3 times already and i get put on hold indefinitely, or hung up on. This place is super shady. Avoid these idiots and rent a uhaul directly from one of their locations unless you want mysterious and inflated charges 2 weeks after dealing with them read more

We got our truck stolen 3 weeks ago & were informed that they found the truck & it would be here. Although the truck was stolen, we still had to pay $500 to get the truck out. On the police report, it said the truck was fine except for the radio being taken out so we were hopeful. The girl at the front desk was majorly rude. When we saw the truck, it was completely stripped & it had a flat. I'm giving this place 3 stars solemnly on the fact that the guy at the tow yard was extremely kind to us & he helped us move our truck to get it towed home. Other than him, everything else was a terrible experience. read more

Mr C's Towing - Wonderful employee. He was kind & helpful. - Towing Near Me - South Gate, California

As in quality of work 5 stars they make sure they EARN their living mr c's has had multiple lawsuits and are even close friends with the police department of bell and residing cities I remember having my car towed and I called up the bell pd and asked to speak to the chief got my release for free (after the chief refused to answer and I had my lawyer give him a call ) just wait till a class action lawsuit comes about we'll all be the ones waiting at the tow yard then; please don't be scared to reach out my attorneys would love to build up this class action case read more