It was 77° and sunny on a Friday -- the first nice day we've had in over a month -- and this place decided to completely shut down for lunch with cars wrapped around the building. I've never seen a car wash just stop operations in the middle of peak business hours like that. I understand employees need breaks, but there seemed to be zero concern for the long line of customers sitting there waiting while the staff casually walked around like nobody was being inconvenienced. First and last visit for me. If you come here, just know they may randomly stop working at any time. Don't waste your time. read more

Mr Clean Car Wash - Car Wash Near Me - Waldorf, Maryland

this is the only car wash that I have ever been to in my life where your car comes out with dirty wheels and they tell you that you need to spend five dollars to clean wheels. I think ICE needs to raid this entire location read more

I wish I had read this before I dropped in needless to say the majority of the poor reviews are on point. Not mention the cashier stayed on the talking on her phone through several customers. The two start is most because they were open. read more

I would not recommend anyone to go here horrible customer service they broke my windshield wiiper blades and had no remorse whatsoever or did not even give and apology. I was informed that owner would call me next day but never did and still not to this day. stay away from here or you will be disappointed . read more

If I could give zero stars I would! STEER CLEAR OF THIS PLACE!!! The service and quality were absolutely appalling ! Pictured is Reuben H., a lower level manager who demanded that I pay the difference of wax service after his staff undercharged charged me! I got an exterior wax service and and was given a placard with $70 marked and that what I payed for! The cleaners did a poor job with the cleaning and waxing overall so I brought that the the attention of Rueben and told him that my front and back windows need to be rewashed because I pay a very overpriced amount of $70 in the first place! Rueben asked me "who charged you the $70" and I replied the cashier. He said we will clean your windows over but first you need to pay the difference because the you were supposed to be charged $80 instead of $70! What he should have did was had the cleaners to rewash the windows and then tell me that I was mistakenly undercharged but that would be on the business and not me! Run away from this place! Ruben is the a very unprofessional and incompetent manager who lacks customer service! He is a greedy shyster and is solely focused on the money! The cleaners are not thorough and lack great detail! They don't dry the car properly and leave water spots and smudges everywhere! Plus their prices are not completive! Avoid it like the plague! I hope this place closes down! read more

Mr Clean Car Wash - Manager - Car Wash Near Me - Waldorf, Maryland

Tried Mr Clean today car was in need of a wash so I thought I would try them out they vacuumed out the inside well and completed the wash quickly so I got in and drove away went to eat at one of my favorite places and when I came out I looked at the hood of my SUV and it was filthy now I understand how they finished the wash so quickly the roof and the hood looked like they hadn't been washed at all there were black spots and tiny scratches all over the hood terrible job and it was not in places that may have been missed inadvertently it was wide open areas needless to say I won't be going back there again read more

The cashier is deeply in-engaged. Their workers speak a different language, so be aware of this fact before you begin engaging in dialogue! They will take your "order" then write on the inside of your window with dry erase marker! The cleaning portion is pretty strong! If you have yet to do a once over prior to distressing your paint, then you won't notice the fine additional scratches! Nor will you miss the motors in your mirrors that have been rendered ineffective. The establishment is not professional but the work is pretty decent. It took my vehicle from dirty classic to glossy beater! If they know they messed things up well, they'll even throw in a free interior cleaning! read more

The establishment damaged my 2017 Audi A7. I had this car for 7vyears both dents ot dings and I took it to this car wash two days ago for an exterior wash. The managet/owner was nasty and just me off. The cashier was much more apologetic than that man. He pointed to a sign enter at tour iwn risk! I am so disappointed and this is not a cheap fix. STAY AWAY! read more

Mr Clean Car Wash - Where my car was damaged at this car wash. I had no scratches on my car and the owner just was so nasty. Take responsibility man! - Car Wash Near Me - Waldorf, Maryland

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Exterior only wash INCLUDES hand dry of door jams and interior windows! Great value and was quick! read more

They did excellent work very meticulous. I didn't have to wait long. The staff at the drying area was excellent. They were very meticulous. I wish they would have some type of loyalty program. But overall they do excellent work. Definitely coming back. read more

Mr Clean Car Wash - Car Wash Near Me - Waldorf, Maryland

This place is terrible! When my automobile was here the cleaning supplies used smelled like a urinal soap deodorizer! The mats covered with a oily residue that got on to the pedals, along with a sticky substance was left on the steering wheel! I will not return! read more

DO NOT USE THIS COMPANY!!!! An employee at Mr. Clean Car Wash was driving my car out of the car wash and put his foot on the gas instead of the brake and wrecked my car. He got out of the car and ran. The police were called. The owner and / or operator refuses to give me his insurance information. He jerked our chain for about a week, never heard from him. Bad move. It's the company's responsibility but, then again maybe....they don't have insurance. Today I called Mr. Clean Car Wash and demanded either settlement or court. He told me, "sue me". Why should I sue him and incur expense when it was his fault. read more

Vent time......So Mr. Clean car wash across from Patient First. Omg took my mom's car through the car wash with the windows down. The Spanish lady got my mom keys and just to say the windows was up because we had the air on. So I'm looking inside at the car going thru the car wash and I said why is the windows down. I tell the lady at front desk she told me the manager was outside. I get outside and I ask where is Frederick that was the name given they said he is gone for the day and it was no manager after I was just told he was outside. At this point I'm going off asking where is the manager everyone looking at me stupid like it's no manager here so I walked over to someone else and ask this female said she was the manager after I was just told it was no manager on site at this point I feel like you playing with me now she tells me it is at our own risk taking thru the car wash but one of the employees got my mom keys and drove to the car wash while we paid $30 inside so the interior could get soaked my mom has a newer model vehicle and the back and forth the laughing about the vehicle being completely soaked from the car wash. I admit I got loud and out of character but babbbbyyyyy don't damage my moms car and try to blame us and laugh about the shit. WE DID NOT receive a refund AT ALL . So what is y'all thoughts on this because it ain't over that was unprofessional, disrespectful and did not care that they completely wet my mom car up. and I have video evidence read more

Quality and service here has become horrible!!! Took my truck here last week. Got the VIP wash ($30). When my truck was "completed" I walked out to find that all of my floor mats were just tossed in with no rhyme or reason. My front two mats were clearly on the wrong side, my rear mat was thrown in upside down and jacked up. I then noticed water all over my leather interior from the floor mats being tossed in. Frustrated, I looked around for a manager and then noticed there was blue soap still streaming down the sides of my truck. Wanting to bring the poor quality of service to somebody's attention, I asked to speak to a manager. Ruben (manager) showed up. After expressing my frustration with the poor service, Ruben proceeded to tell me that it was the best they can do because they have females that don't know about floor mats, and they had to rush my truck since they were so busy ( there were 2 other cars there at the time). I kindly let Ruben know that neither hiring inexperienced staff or a high customer volume were my fault, and that customers should still expect a certain level of quality. He said "sorry, there's nothing else we can do" and then began to wipe off the steaming blue soap. I went inside to leave my information for the Owner to call me to which I was told he would call within the next two days. I have not received a call. I've been to this Car Wash several times in the past. Quality and Service have gone away (new management?). I won't be returning. read more

Mr. Clean Car Wash at 11775 Holy Auto Center Lane.....for $24 you dont get your dash and cupholder cleaned?!? The loud supervisor compared the services to a dinner menu. If its not on the services...you dont get it. So what they did, the basic car wash has been split up over several services. To get the basic service of having your dash cleaned comes with the $30 VIP service?!?! I also opted out of getting tire shine. My tires were brown from daily driving. I thought I was gonna have cleaned tires with no shine. This carwash experience was the worst. How do you expect to keep customers? I've never expected a carwash with many who don't speak english to scam honest folk out of a carwash! You SUCK! read more

Don't expect anyone to speak English, normally this isn't a problem unless you a want or know how to get a detail. Car wash was nothing special. The one spot on the hood was still there and even though I paid their highest their no one cleaned the inside. read more

I went to get my vehicle detailed at Mr. Clean Car Wash I was the only vehicle there as it was at the close of business. I was going on a road trip to VA for Thanksgiving. When I arrived in VA I realized that my tote had been removed from my vehicle. I was so upset I didn't realize that my black leather jacket and a nearly brand new pair of grey UGGS had also been stolen. When I call the establishment I was told that they are not responsible for items left in your vehicle. I can't understand anybody stealing from anyone, but when things are left in plain view people will take them, however they took the liberty of removing these things out of my trunk. My trunk had nothing to do with then detailing my vehicle. I have written a letter to the following places: The Attorney General's Office, The BBB, and Consumer Affair. I am a senior citizen and have worked for everything that I've gotten. Tomorrow I will file a police report as well as contact an attorney and if necessary I will contact the Governor of MD. as well as reaching out to our local TV station. Arrdaise Manning arrdaisemanning@yahoo.com read more

I was not happy with the service. I took my Honda CRV for the VIP clean 30.00 and was very disappointed. The vacuuming was was the most significant issue considering they missed the edges around the seats as well as the center console. The mud smear on the back seat and inner door was also skipped over. I was told they do not do the seats as their equipment might damage the leather and that I'd I wanted a better vacuum job then pay to get it detailed. Sorry, not buying that. A rag to wipe down the seats and a bit more care with the vacuum would have done the trick. But I guess there to busy to provide what I thought should have been a basic level of service for the highest level of car wash they offered. read more

Even though I only paid for the exterior, they cleaned the interior as well, my work iphone got stolen. 1/27/2019

I love this car wash. The service is great, the staff is nice, and there is a cool detailing shop next to it, thats if you want to add more bling to your shine. The line for this carwash moves pretty fast. There are two lines, one for a full service clean(interior and exterior) and one for just exterior. Once you decide what you want there is a big list of different wash options. I believe( don't quote me lol) from 10 bucks to 24. There is a detail buffing option for 50 bucks which is damn nice as well. The interior of the building is nice and open. Plenty of air freashners, snacks and cold drinks. Of course you get to see your lovely(car) go through the wash. One thing I'm not sure on is, if they use recycled filtered water or not. The easiest way to find out is during the summer. If there is a water restriction and they are open, then they recycle. If they are closed, they are fresh. I know somepeople prefer fresh... Whatever the case, I love this place and they have always made my dust bucket SPARKLE ((^.^)) read more

My cell phone was stolen from my car at this place. Beware....... ........................ read more

Stopped in to get my car cleaned. I got the super wash. Basically inside and outside minus the wheels. The was was not bad interior could've been better but I guess for $18 this is as good as it gets. Line was long but moved very quickly and drying team was all over the car as soon as it came out. I would come here again however I would get just the classic wash. read more

Mr Clean Car Wash - Almost like NASCAR. Lol - Car Wash Near Me - Waldorf, Maryland

I've been trying to find a good place ever since I moved out of the city but I rather drive 25 miles to my favorite place in DC than go back to this one. It's overpriced, the staff is not friendly at all, and the work was half-assed at best. To have five different people working on a tiny MINI Cooper and still get in the car to dirt, sand and particles on the rugs, seats and console after spending $22 on what any other place would consider a basic wash is ridiculous. I shouldn't have to go home and finish their poor job, but that's exactly what I'm on my way to do. This was my second and last time. read more

Mr Clean Car Wash - My "freshly cleaned" interior. It took 5 people to do this for $22. Save your money and go elsewhere. - Car Wash Near Me - Waldorf, Maryland

Worse car wash ever car was still dirty and the workers had a nerve too have a attitude

The guys cleaning the car are cool but the cashier is a jerk. She's messing up their tips and driving customers away with her rude negative ignorant behavior. I gave her a $20, and asked for change for $20 consisting of a $10 bill, a $5, and 5 singles ($1). Instead this special person wants to give me either all singles or all $5 meaning her guys are going to get their tips impacted. When I asked her why she said "because I need my money".....what?? Common sense is a precious commodity. read more

If u value your $, please trust this particular location (Waldorf) does not care for your satisfaction. Staff afraid to give name of manager on duty. Manager didn't even attempt to accommodate several of the customers relating the same issue. I was told by manager to pay more $45 if I wanted better services than the $28 I paid. Briefly the issue was the conveyor belt stopped mid wash for some reason leaving soap suds on several vehicles. We simply ask if the available external hose could be used to remove the remaining pink solution from the rear of our vehicles prior to staff drying off the vehicles. We were told for better services, we should pay more. I personally escorted management to my car to witness pink solution dripping & now drying on the car. Manager was too consumed eating his food & making rude remarks. My car looked worse outgoing than it did inbound! Not what I was expecting for $28 nor my reasonable request. Look for yourself in the pics included. Save your $ & time. Perhaps another location values customer service but not this one. If u own this business, please see for yourself how the management is ruining potential business, possible profits & more importantly, your name. Send a ghost customer to your location in Waldorf & watch how your $ is being jeopardized. Pics speaks volumes. read more

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Broke a piece of my car. manager never came. waited 10 minutes for a manager. Was told the manager was coming in a manager never came. First time last time ever going to any Mr. clean ever. read more

WARNING DO NOT GO HERE! I've been to this car wash a few times & my last experience was horrible. Their machine damaged my car knocked off the back piece of mirror. My car was perfectly fine before going here. After paying I went outside & one lady that was wiping my car down look at me & pointed to my mirror, I then walked over to see my back piece from my mirror completely gone. I asked what happened because it was not like this before coming here, she told me hold on the walked away. Another young man came up to me with the pieces of mirror all broken up saying "it was the machine". I asked where is the manager & what do I do next because this is unacceptable & no one was giving me any type of answers. Of course everyone was looking confused & they barely speak English so the young man told me to come inside to see with the young lady at the register. I go on the inside told the young lady I needed to speak with manager, she told he wasn't there & to write my name & contact # down on a piece of paper. I asked her for his information (far as name & contact #) she stated he doesn't have a contact # with an attitude. So I asked her for his name & the # to the establishment which was given. I also asked when does he work "she stated I don't know, he just pops in whenever" with an attitude yet again. She was no help! Needless to say the manager "MOSES" never reached out to me it's been well over two weeks, I've been calling up there to reach him & I'm always told he's not here. I had to replace the back piece of mirror which cost me $80 that I came out my pocket with! Their establishment is bad business & I would never go there again. The fact they feel comfortable about damaging folks cars & not even acknowledging it, it's a real problem for me! MOSES I WILL BE BRINGING YOU MY INVOICE & I WANT MY $30 REFUND FOR MY CAR WAS AS WELL! I HATE THAT I HAVE TO GIVE THIS PLACE 1 STAR, THEY DON'T EVEN DESERVE THAT! read more

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Heads up: new ownership. No longer do they accept the vouchers given out by previous ownership.

Too bad I didn't check the reviews before I spent $32 for the Platinum Car Wash. They gave me my car back with a whole hand print on the wax. literally had to stand over them and direct them on every thing to do and it still isn't clean. I wouldn't go back & I wouldn't recommend it. read more

I just had my car cleaned, paid extra to have my rims clean. When I pointed out that they did not clean my rims. They acted like they didn't speak English. When I ask to speak to the manager the understood me. Poor customer service read more

Over priced and they don't clean the car that well had to have them wipe car down twice and put more tire shine and wipe the rims and to top it off someone stole a few items from my vehicle. I spoke with the manager and he was unapologetic and never questioned any nor dis he look at the surveillance cameras to see who cleaned out my car. Never will I ever patronize this establishment ever again I would give it zero stars but it won't allow me to. read more

Worst experience ever they rolled my window down in my car and left it down and then proceeded to blame me that I rolled the window down when that was the case. Real shady business denied my money back after soaking the inside of my car. And deny giving me the big boss' number. There customer service is terrible and will never gain my business again. Doesn't even deserve the one star they make you post on the review. read more

This place doesn't deserve "One star" manager is the worst. If you pay to get your car clean don't expect rims and tires clean it's not apart of the package. If you have small or medium SUV they don't vacuum in the back or the third row seating area. That's extra!! You'll have a somewhat clean vehicles with dirty rims & tires and half vacuumed. I Must say this place is a real class act and waste of money. Do yourself a favor by finding gas station with a carwash and drive-through for $5 or $7.00 dollars and save your extra $13 or $15.00 dollars depending on the package you pick at the gas station. read more

ZERO stars! DO NOT COME HERE!! GET THIS PLACE SHUTDOWN! The WORST car wash service ever. Takes too damn long to get the car washed. Workers are LAZY in cleaning and not even putting the mats back. Found out mats in the 3rd row! And when you tried to get the manager to put the mats back, the workers were yelling profanity in Spanish to each other! EXPENSIVE. This place needs to be reported to the Health Department also bc the bathroom is atrocious dirty! This is supposed to be a customer service driven company... NOT!... read more

Prices are high and attention to detail is low. I appreciate not having to wash my own car but I've definitely had better service at a lower price. read more

This car wash is awful. They damaged the leather seats of my Lincoln. I understand that they have a sign outside of their establishment that basically says enter at your own risk. We aren't responsible for anything that goes wrong. Just want to warn others that they are very careless and irresponsible. Warning: Do Not Go To This Car Wash!!! read more

Decent place. Decent job. What made me mad is that I have leather seats and some nacho dip spilled on the seats. They said they don't clean seats. WHAT????? I can understand cloth seats. You mean you can't wipe down leather seats. Don't think I'll be back.. I thought that was given at a car wash. read more

Great carwash. My husband is super picky with his BMW and we like to go to this one everytime we are visiting family in Waldorf. Good attention to detail and thorough vacuum. Nice employees too! read more

Great carwash! They are very thorough and have a ton of different options. Visit here often!!