Used Benjamin Franklin today for a very clogged kitchen sink that would not drain. I called today…read moreand got service today. The guy Alie was awesome and great guy. Thanks for the great job !

visit/estimate from Athens C. He was very professional and knowledgeable about the issue (slab leak…read moreand re-routing of plumbing). He detailed explanation of the proposal was easy to understand. I would recommend Ben Franklin plumbing

We had a leaking faucet in the master tub and shower, we called this company at 4pm on a Saturday…read moreand Alvin and Ryan were at our door by 5pm. They got everything fixed super fast, installed new fixtures, cleaned up the bathroom after they were done and it looks absolutely amazing! I will absolutely bring calling them again.

Since we began using Big Blade, we have had quick responses, very competent plumbers, and excellent…read morecustomer support. A bit expensive, but you get what you pay for.

Owner has horrible business ethics. That's going to run down hill. Sorry. Has side businesses…read morerunning but won't honor the wording of the add. It's shady. And it's over 800 bucks. Which is small potatoes. But now it's principle.

Had Mansfield plumbing electric and heating set up on the yearly plan to come and check out all of…read moreour utilities and our appliances they check to keep up to date and do preventative maintenance. I haven't used them in a while but everytime they came Out they told me my A/C was leaking and that I needed a new unit. Flash forward to the last company that came out. Said the unit is running fine. Only issue is if it does run out of R22 it will need to be replaced. Due to the discontinuation of that product. Other than that been running solid for 5 years. Not necessarily saying they do bad work but they are trying to upsell you when it is not necessary. Just wish they had a little more integrity. So if they tell you it needs replaced I would get a second opinion.

Made an appointment for them to come out and give me a quote on a bathroom remodel, they scheduled…read moreit for the next day, 9:30 am - 10:00 am. They never showed up, called, or rescheduled. Do yourself a favor and find a more reliable plumber that is going to show up.

Do not use this company. They take advantage of single women, they do poor quality work, and they…read moresimply don't do what they say they will. I bought a house with a custom shower, which was installed with no liner and no proper drain. Hildebrant came in to remove the tile, put in a proper drain and lay a liner. Half the demo debris were left behind and hidden in the shower seat frame, they cut the liner too short, and so it stopped about three inches from one end of the shower, and they did not go up 12 inches along all sides of the shower. In addition, they made no effort to complete any preparation work for the laying of tile, like putting backing behind the liner. My tile guy had to remove the liner and the debris left behind and redo the job properly. After multiple failed attempts to contact the owner about his poor quality work, I submitted a BBB complaint. I received a call that 50% of my invoice would be reimbursed, that was 6 weeks ago and I still haven't received a check. I have contacted the owner several times to no avail. Do yourself a favor, use another plumber.

Really happy with Don's service! Laura, who helped me set my appointment, was so helpful and took…read morecare of us. Same day service. Don spent time explaining our situation and what was needed. He didn't try to upsell me or anything. Highly recommend!!

Inquired about needing a service done at my residence and person replied back quickly then all…read morecommunication stopped on their part.

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!

They charged me 2x what regular/ normal plumber charge, for same repair…read more Company name needs to be modified to "Fit it Right for a HIGH Price loop

The young man was early(always a plus.) He knew what he was doing and got the job done. Picked up…read moremy new water heater and hauled the old one away.

Wow. I was given a quote of $199 to look at the source of the backup up toilets at our home. They…read morecame promptly the same day. The technician used a scope to probe all the way to the street were our sewer finally emptied into the main city sewer line. The camera probe found that a break occurred in the city's connector to our private line. Finntastic Plumbing then sent photographs made my their camera probe to the city. The city of Cleburne came the same day and inspected the sewer leak at the street in front of our house. The city was convinced that the city was liable for the damages. I am so thankful for Finntastic Plumbing doing all that battling for me the customer. Bottom line, the city of Cleburne was convinced that they were at fault and they the city of Cleburne would handle the repair for the broken sewer pipe at the street. Thank you, Finntastic Plumbing! We will remember what you did for us and keep coming back!! Thanks again!

I have a negative experience. I communicated with Luci F. We agreed with him that their…read morerepresentative would come to the house where our tenants live. I warned the tenants, but no one came. We wasted our time.