After seeing that two reviews that are positive but not recommended, I have to question the validity of the software. I wrote this review after having interaction with Mr. Bill's plumbing on multiple occasions to find and fix water leak issues after we purchased our home in Cleburne, Tx. We had a home warranty which was not responsive to our problem. I called around and Mr. Bill's was the only plumbing company that made time to come out on the day we needed them. I spoke to the home warranty people again after Mr Bill's crew found the problem. The home warranty person would not authorize Mr Bill's crew to continue and pay for the work. The owner of Mr Bill's in Cleburne came to our house and worked on the issue. I was impressed with their communications and skill in finding the slab leak and repair it with minimal impact to our home.
At some later point in time, Mr Bills owner contacted me to help with some technology questions related to their web site and web hosting. I was more than happy to help him. I would rate this company 5 stars and have used Mr Bill's for my plumbing needs since that time.
As for the home warranty company, I would not recommend them to anyone.
Also, after reading the review from Cynthia M. and looking at her other review of for a Cleburne electric service company, I believe her review is also valid for Mr Bill's plumbing, but again there is no process to override the software. Not cool! read more