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    MR Associates

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Ink Etc Marketing - Sample Print Products

    Ink Etc Marketing

    (8 reviews)

    Weddings can be incredibly stressful and are hard to keep track of all the little things. We tried…read moreto have our table placings printed at Staples 5 days before our event and they were unable to do so and could not offer any solutions to our issue. We had purchased printable, perforated place cards that already had a crease in the middle. We needed names printed onto these cards and Staples could not do it because of the machines they use. They told us there was nothing they could do and suggested we come to Ink Etc Marketing. From the moment we walked into the door the owner was friendly and engaging. We explained our time crunch and why Staples was not able to help us. He thought about it for a moment and they pulled up a picture of the design we had saved on a flash drive. He said that the perforated paper does have issues being put through printers, but he had an alternative suggestion. He suggested that we use card stock he had in stock and he would print, cut, and crease the cards so they could be folded in half without tearing in the machine. We agreed and went on our way. He called us less than 4 hours after we placed our order and we were able to pickup exactly what we needed. This was a huge relief and I would definitely recommend his services in the future. We were able to return the card stock we had bought and got beautiful place cards with plenty of time to spare.

    John and Pat are consummate professionals who always go above and beyond for the customer. Our…read morebusiness relies on their products and expertise and they are always sensitive to our quick turnaround times. All of their materials are high quality and the bonus is that they are great people. This should be your go-to place for all of your printing needs!

    Staples

    Staples

    (32 reviews)

    Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

    Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

    MR Associates - advertising - Updated May 2026

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