I was very happy with my experience at On the Spot!…read more I brought in my 3 year old Dell for a screen repair. They were able to order me a new touchscreen for a fair price and install it quickly. I got my computer back within a few days. Not only is the screen now flawless, but I also feel like my computer is cleaner and better than when I dropped it off. Given a choice of forking over money for a new laptop vs. fixing my old one and supporting a local, family owned business, I'm happy I went with the latter! They really are nice and professional, which is refreshing. I've had my fair share of experiences with weird computer repair shops that either lacked technical skill or people skills--but this place has both nailed down.

Absolutely amazing service! Got my laptop back in about an hour. Went in for a screen replacement…read more Great value for the price paid.

Post for my best friend's elderly mother:…read more "The nerds should rule the earth! Paul came to save me after I was hacked. There are such terrible people out there feasting on a 90 year old woman like me!! He got rid of the download ability of the hacker who clinged on to me long ago. Then he put on Malware protection. Now I have security and peace of mind. Paul and PC Nerds gave me a new beginning."

WORTH EVERY PENNEY AND THEN SOME!! Paul literally worked…read moreover time on the holiday weekend no less on my Uncle's computer and he did not even charge the amount of hours I know he actually put in. My Uncle is 92, and the amount of patience and kindness he had towards my Uncle was amazing! He was even going to purchase new speakers for my Uncle, bring them over and install them because he was trying to make things easier for my Uncle who was wearing worn out earphones, and he was not going to charge us for them or his time. I ended up ordering them myself as I did not want him to be out of pocket any more, and he even made himself available for ME when I had trouble installing them on my Uncles computer. He is seriously worth every penny and you will not be disappointed. I know who I am going to call when I have problems!!! Thank you soooo much Paul!

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

Both the fans in my computer broke two days before classes started. Best Buy Geek Squad told me to…read moreget a new computer because repairs would cost the same and take two weeks. Wang PC fixed my computer in two days for way cheaper than any other repair center would have given me. Martin is also incredibly nice, and there is a "every customer is important" vibe that other repair centers don't give. Martin also went above and beyond replacing the fans and also cleaned the inside of my keyboard (in two days) for no added charge. Needless to say they have earned a lifelong customer.

I recently worked with Chris from Gnomon Copy and Print for a class project. The best way to get in…read moretouch is via email. They are very fast to respond. I tried calling but nobody answered. It makes sense that there is always someone inside the shop. The quality is great for our class project! Chris is so nice and responsive. Pasting the hours below from their email signature. Gnomon Copy and Print 1308 Massachusetts Avenue Cambridge, MA 02138 617-491-1111 Monday through Friday, 8am to 3pm Hours subject to change

Was a great business, but has closed. They recommended we use FlashPrint, which is also greatread more

This store is under new management. Polite, but TERRIBLE customer service…read more I called first. But nobody answered. So I figured they were busy. I drove up just to see not a single customer. I needed a notary. No notary on Saturdays I ask Why didn't you answer the phone? He says, "I guess the phones not working" Truly unbelievable!!

new owners lots of staff no waiting nice uniforms owner helped with a billing problemread more

Grant is terrific--he has fixed my laptop several time recently, including retrieving a lost…read morecontacts file and diagnosing a problem (slow computer) that required removing and then replacing all the software. I cannot understand critical reviews. He has always been friendly, incredibly responsive (same day--"bring it in"), and efficient. He is also mindful of costs/time and does not do work that is not necessary. For example, when my computer did not turn on, I called Grant and he told me about a 30 second fix that worked without my having to bring the laptop in. It is a great source of comfort to know that Grant is available to deal with the inevitable laptop problems in a manner that is friendly, timely and cost-effective. I recommend him enthusiastically.

We have been going to Grant for years both to buy and fix our computers…read more He is exceeding knows computers inside and out, and is exceedingly competent. I think his prices are fair and the turn around time is always quick. I'd highly recommend Professional Geeks!