Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

Took care of our washing machine leak . Fast , easy and affordable ! Definitely going to call them…read morefor any of my appliance needs

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

It's so hard to find repair people to trust. Laren was helpful and didn't make me pay for…read moreunnecessary service calls. He took the info by phone, ordered the necessary parts for my oven, then was so pleasant and professional. I appreciate the care he took while working in my home. I highly recommend him for any appliance or HVAC repair. Dependable, fair, and honest.

Very honest guy, no upsetting. Charges a flat rate for service and all labor. Timely response.read more

Great, friendly, honest service. Very informative and didn't charge us for anything unnecessary.read more

Dave did a great job installing an icemaker quickly and efficiently. Nice guy and easy to work with.read more

Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Paul is an excellent appliance service technician. He is totally devoted to customer satisfaction…read more His appliance knowledge and dependability is first class. We have used his services many times over the years and he has always provided us with great customer satisfaction and quality service. Highly recommend!

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

Jordan was very professional and pleasant. The work was done efficiently and left no messes…read more Very pleased with Jordan and My Appliance Guy.

I called My Appliance Guy for my dishwasher that was not working! I…read more unfortunately had to change my appointment time and they were great worked me in the day I called. Blake came out diagnosed the problem. He then came out the next evening Valentines Day around 600pm with the new part and fixed the problem! Blake was great, professional and friendly and fixed the dishwasher in a timely manner. Thank you, Blake you were great!! My Appliance Guy is now in my phone contacts, and I will be recommending to all my friends and neighbors.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't…read morecharge me. Very stand up service

Tech came out to replace the part that pumps out water when a cycle is done on our front loading…read morewasher. We paid for the service as it appeared our washing machine was fixed. Everything was working as normal for about a few days and then the main motor stopped during spin cycle and would not finish. Tech came out again, did some work and left with machine inoperable stating he needed a different part. Tech came back a third time, did some work and literally told us NOT to pay invoice unless test cycle finished because he wasn't confident he had fixed the issue. He was correct, he hadn't fixed the issue and motor was still stopping and giving same error. Through no dissatisfaction with Menmax (that will come later) we cancelled any further service on the washer, got rid of the broken machine and purchased a new washer. Had that been the end of things I wouldn't be writing this review. Today we were contacted (a week and a half after the last failed repair attempt) and told we need to pay the invoice we were previously told not to pay. I understand this cost Menmax money and time, but it cost us over a month of no washer and money to get a machine that works. If they realize that charging any fee for a failed repair is a bad business model, gives an appearance of being unethical and decides to forgo payment of that invoice, I will happily update this review and add stars as the tech was quite pleasant. We were contacted again today and Menmax waived the invoice payment. As promised I am updating this review and added stars as the tech was pleasant and persistent in his attempts to repair our machine. As these front loaders get more complicated "features" added to them they can be very difficult to maintain. No hard feelings on our part Menmax. You did what you could for us and we appreciate you.

Unfortunately, our 13 year old refrigerator stopped cooling. It was very difficult to find a…read morecompany on a Sunday that could send a tech. Finally found MENMAX. Tech arrived on time. He was very professional and quickly determined what was needed. He agreed with us that price to repair wasn't worth doing based on the age of the refrigerator. Sunday service call charge was very fair. I would recommend this company based on our one time experience.